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Everything was great - nice and friendly hotel staff, unbelievable comfort, historical value of the hotel and the surroundings, food...Unfortunately I didn't use the benefits of the termal waters, but the reviews I heard from other people are more than excellent... I couldn'r remember of anything because there wasn't anything to complain about!
Restaurant was good as was the outdoor swimming pool. Bar and pool service good. Room was small and only had 1 chair.
Heplful, courteous staff; excellent food; excellent spa facilities; benefits of superior (de luxe) room outweigh additional cost
The staff were excellent, the peace and tranquility,the Spa treatments were of a high standard and we enjoyed the food. This was a one off as a special treat. It was a pity that, despite almost daily inspections, the foot bath entering the outdoor pool was not cleaned daily.
The Area and the Spa
Very luxuous. We were treated very well, car parking, great breakfast. The personnel was really trying their utmost! Even that we were with our kids 2 & 4 years old was no issue they were all very trully kind! We should have known...it is a spa not really suitable for kids as the pool is a thermic bath 37 degrees... But we managed to stay for 4 nights and went to the beach every day and returning late at night to a great hotel!!!
The hotel was very nice and romantic.
Place full of character, spacious bedrooms and tastefully furnished. Very relaxing thermal. Secure parking provided and withing driving reach of many intersting places in western Tuscany (pisa, lucca, viareggio- beach, carrara). Internet not WiFi. Though the hotel provides free internet if you have your own laptop that would connect via lan cable.
very nice hotel with very frendly personnel and a very good SPa accommodation. You really have all in one.... No negative points. Yuts somtimes a bit dificult to find your way in the huge hotel!