Enjoy a warm welcome to DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica with a signature warm chocolate chip cookie. Conveniently located only five minutes from Juan Santamaria International Airport (SJO), this San Jose Costa Rica hotel is a haven in the capital city of the country and the perfect location for your leisure or business trip. It is also a great place to start exploring the country or to relax before returning home. Surrounded by beautiful lush gardens, the DoubleTree Cariari hotel in San Jose is within walking distance of Club Cariari Golf Course and shopping area This sustainable Costa Rica hotel is typical of San Jose colonial hacienda architecture and offers spacious, comfortable guest rooms and suites with the latest amenities, including wireless high-speed internet access, more than 100 TV channels including movies and 24-hour room service. To keep in shape, enjoy the onsite 24-hour fitness center Doing business at the DoubleTree Cariari hotel in San Jose Costa Rica is convenient when you make use of our 10,000 sq. ft. multipurpose function and event space, personalized services and business center. Let the friendly staff help you mix business and pleasure while catering to your professional needs and arranging tours to see all that Costa Rica has to offer, or simply delighting you with a freshly brewed cup of coffee from the grab and go Lobby Café
Forget everywhere else- for the money, for the comfort, for the warmth of the staff (the concierge helped me with the atm as it was in Spanish), the food, the pool and the gym are epic. Ironic that one of the best days of my vacation was the day before I left, at this hotel. Easy trip to the airport, too. We drove, but they have a shuttle.
Even though our room was on the first floor and close to the lobby, it was very quiet. The room was clean and the beds were so comfortable. The staff was very polite and helpful and the food at both the restaurant and room service was excellent. The hotel interiors were beautiful and the pool area was very nice also. I would definitely stay here again.
This hotel has a nice layout and the staff is friendly. But there were some serious lapses. My wife and I purchased one of the hotel specials -- the Rain Forest package. When we checked-in around 9PM, it became clear that the receptionist didn't know anything about this package. And all other on duty staff knew little more. All they could find were a couple of 20% discount coupons for the Rain Forest attractions. They had no knowledge, for example, of when the tour operator would pick us up the next day. The coupons did have a phone number and they suggested that I call it. This tour business was, of course, closed for the day. So we did not know when the tour would depart the next day. So instead of getting up the next day at a reasonable hour and having a leisurely breakfast, we were forced to get up at 6AM, not knowing anything about our Rain Forest tour, and having to call to try to get it scheduled. We called the tour operator (who was very competent and very nice# only to find out that the tour operator had NO knowledge of any Rain Forest tour package being offered by our hotel, and they had no tour reservation in our name. So I turned the issue back over to the hotel staff and told them to get things squared away. Eventually the tour was scheduled #after several phone calls back and forth#. It was painfully obvious that the hotel staff knew little about the special Rain Forest Package that they were selling. #The tour itself, on the other hand, was terrific.# The hotel also is significantly mis-representing this package on it's website. I complained about this in writing, and to date they have not corrected their website. The website specifically states that the Rain Forest package includes round-trip transportation from the hotel to the Rain Forest Aerial Tram attraction. It is difficult to explain in few words here, but, in truth, the hotel's package includes only 20% off the cost of the round-trip transportation. And the transportation cost is significant....
My stay was very enjoyable. It was late when I got in and I wanted some wine to unwind with. The bartender was getting ready to close but served me two glasses and was very friendly. I thought the gift shop was loaded with interesting gifts. I also tried my luck at the casino on site. The atmosphere is like being next to a rain forest. One morning a bird of beautiful color and a vibrant song was outside my window. It is also within walking distance of a big mall. I highly recomend this place.
We loved the look of the inside of the hotel. When we were there we had a lot of wind. The metal sheets on the roof were rattling with high winds. We woke up a couple of times by the noise! Further there is no time limit on letting people stay at the pool side at night. When we were there the Canadian football team was also staying in the hotel. They partied a lot until late at night (read: morning 1 a.m. and at new years night until 4 a.m.) what kept us from sleeping because our room was at the pool side! Think that management should limit the evening hours at the poolside until 11 p.m. We missed a real Christmas and New Years celebration! They did not even count down at the bar. The two restaurants 'on side' were actual 1 restaurant because the other one was not open at all during our 2 weeks stay. No other restaurants were available within walking distance! The restaurant inside the hotel that was open served very good food with a lot of choice. Their buffets are very good. There is a nice grocery store next door, which is convenient for small errands. Advice to rent a car so that you can move around a little bit without hiring a taxi. Driving in Costa Rica is not that bad!
What a great place to stay after a long road trip. Very nice setting with beautiful plants and gardens, you don't feel you are in an enclosed building like in other places. The staff made us feel welcome and did a great job assisting us with tours and information. Overall a great experience, would definitevely return.
This hotel is poorly designed for noise, you hear every work and squeak from everything in the hallways and outside all night long. We didnt get one minute of sleep as people were constantly wandering the halls going to the casino or otherwise. Service was also very poor. The guest services couldnt tell me how to operate half the lights in the room. The front desk couldn t cash travellers cheques into US dollars and this was the only hotel that couldnt do this. They sent us to a bank that also wouldnt cash them and then we couldnt get back from the bank as the hotel had no guest transportation and no connection to any shuttle drivers. We had to wait almost an hour in a LINEUP to get a taxi back to our hotel less than a mile away. Big waste of time. Food was very poor quality and they made a mistake on both of our meals. The restaurant ambiance is very poor. We couldnt hear each other talk over the swearing and yelling of all the guys sitting at the bar waiting for the casino to open. We were one of the only tables and the waitress ignored us and folded napkins the whole time, never asked about our food and then left us for 20 minutes waiting for our bill and came back to ask why we were still there. So needless to stay this place has HORRIBLE serivce and is way overpriced. I don't have a single positive thing to say.
We really enjoyed this hotel. There was a large pool and the dining area was partly outdoors, partly indoors. It had a resort feel and our room was just a few steps from the pool. The only negative was that there was a party going on virtually every evening around the pool for larger groups and some mornings where they set up early. We were up early to go on tours but for most people this would be bothersome to have noise that early. I don't hesitate recommending this hotel to anyone but if you want quiet, ask for a room away from the pool area.
This is a clean, professional and friendly home away from home. Service is good and the staff greets visitors with smiling faces. The hotel however, definitely needs a gym/ exercise room. A tennis court would be fabulous.