Overview

El Cervantes Hotel
Best Reception

329 Calle Del Recinto Sur, San Juan 00901, Puerto Rico
+1 787 724 7722

$125+

Overall guest ratings

8.5/10 Excellent
Based on 973 reviews

Review highlights

  • 9.5
  • 9.5
  • 4.9
  • 4.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    El Cervantes Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and Castillo de San Cristobal. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, San Juan Cathedral and San Juan Gate are within a 15-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Parking
    • Air-conditioned
    • Safe
    • Storage available
    • Bar/Lounge
    • Restaurant
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews of El Cervantes Hotel

    Overall Rating

    8.5 Excellent
    Based on 973 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.9 "Management was excellent, said 89%."
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
    • 6.0 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      6.7 "Only 67% said the rooms were modern."
      6.7 "67% thought the bathroom was big enough."
      5.6 "For only 56%, the tv was ok."
      5.0 "50% thought the minibar was ok."
    • 4.9 "Not very comfortable."
      1.1 "89% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
    • 4.7 "Breakfast is below average."
    • 4.3 "Bar is not good."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 720 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.6 "Easily accessible by car, said 86%."
    • 6.1 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
      6.8 "Only 68% found the balcony ok."
      6.7 "Only 67% said the rooms were modern."
      6.7 "67% thought the bathroom was big enough."
    • 4.6 "Breakfast is below average."
    • 4.5 "Not very comfortable."
      1.1 "89% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 4.2 "Bar is not good."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 194 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.4 "Terrific location."
    • 5.9 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.8 "Only 68% said rooms were big enough."
    • 5.0 "Average comfort."
      1.0 "90% thought it was too noisy."
    • 4.8 "Breakfast is below average."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."

    Overall Rating

    8.2 Excellent
    Based on 58 reviews
    • 9.6 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 6.4 "Average value."
    • 6.3 "Vibe was decent."
    • 4.6 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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