Overview

Sheraton Old San Juan Hotel

100 Brumbaugh Street, San Juan 00901, Puerto Rico
+1 787 721 5100

$152+

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Rates

Overall guest ratings

7.9/10 Good
Based on 1,854 reviews
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Review highlights

  • 9.3
  • 8.4
  • 4.8
  • 4.3

Good to know

  • Comfortable beds
  • Friendly service
  • Great shopping
  • Wonderful sightseeing

Nearby

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    About

    The Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Come and enjoy our unique combination of modern comforts and old-world charms at the Sheraton Old San Juan Hotel.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 1,854 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
    • 6.6 "Sufficient wellness & sports facilities."
    • 6.6 "Beach is so-so."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
    • 4.3 "Bad amenities."
    • 4.2 "Internet is poor."
    • 3.8 "Pool is below average."
    • 3.3 "Bar is not good."
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    Overall Rating

    8.1 Excellent
    Based on 1,279 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.7 "Average comfort."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
    • 4.7 "Vibe wasn't good."
      2.4 "For 76%, the lobby entrance was sub-standard."
      2.4 "76% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
    • 3.6 "Internet is poor."
    • 3.3 "Bar is not good."
    • 3.3 "Pool is below average."
      2.9 "Dirty pool, said 71%."
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    Overall Rating

    7.9 Good
    Based on 444 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.4 "Internet is poor."
    • 4.3 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.3 "Pool is below average."
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    Overall Rating

    7.1 Good
    Based on 18 reviews
    • 9.2 "Terrific location."
    • 5.7 "Rooms are ok."

    Overall Rating

    7.4 Good
    Based on 111 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 5.3 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

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