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Hotel is an aesthetic treat to the eyes, down to the smallest details. Looks like authentic castle, with all refined modern comfort. a. Difficulty in locating hotel, even with GPS, in a region where no soul is in sight at 7p.m. Suggest adding a few road signs. b. If anything, hotel is a little over manicured and tidy. Every single leaf is in place. A beautiful museum room is not the place where you like to plump down and read.
Beautifully restored hotel with very nice furniture located outside a small village not too far from Pyrenees and San Sebastian. Rooms are very comfortable and hotel is quiet. Very helpfull staff which speaks good English (and one person even Dutch). The restaurant serves a limited menu with items which are below what you expect in such a hotel. The rooms are around 10-20% overpriced compared to likewise hotels we stayed.
Good atmosphere. Comfortable and beautiful room. Very good staff service. Beautiful building, landscape and garden. Breakfast buffet very aceptable. Recommended Hotel for relax
a stunning and relaxing place to stay. friendly staff and lovely food. liked everything - but it was a bit hard to find.
This is a very special place. The owners/innkeepers are wonderful and they run a fabulous inn near San Sabastian/Donestia. Every detail is well thought out to make your stay as enjoyable as possible. nothing
It was amazingly designed, you could tell that whoever designed it knew what they were doing. A nice mix of modern and antique design + nice landscaping. I paid 109Euros and felt like it was worth every penny. Nothing.
The hotel had beautiful artwork and elegant surroundings, a wonderful combination of the old and new. We also enjoyed the quiet countryside. The staff was friendly and the breakfast was great.
Amazing breakfast, lovely rooms and fantastic staff
it was a overnight stay but we found the town bizzy with plenty of bars and coffee shops
The staff were very kind and helpful - the value for money in the restaurant was excellent and the food was generally superb. The rooms are spacious and the free wi-fi made a real change from having to pay through the nose for this service, The free sauna/gym/jacuzzi were also a major plus point. Non-Spanish speaking travellers should be aware the staff spoke very little English and the people leaing the bar were very noisy on one night of my stay.
Clean & comfortable, dinner was very good value - an excellent meal everything included. Location right on a busy dual carriageway was very off-putting, but our fears were groundless as even in the dead of night all that could be heard was a faint hum of traffic. Breakfast pretty ordinary.
very good and nice hotel!
The peace and quiet. It's just a perfect place to be away from the daily noisy life surrounded by wonderful mountains.
Everything was good. The chef of the restaurant is great. You cannot miss a dinner in this restaurant, the "cochinillo" and the "ciervo" are wonderful. I don't have seen the spa.
As a traveller heading back to UK from Portugal it provided ideal stopover facilities. The bonus was the town itself, a short walk away that had plenty of bars and restaurants. Lack of secure car parking. Lack of any staff (electronic entry) was strange, but the welcome drinks in room fridge made up for it.
The management was very friendly and very correct. Very clean hotel. The grocery and restaurant on the ground floor are very convenient for the hotel guests like myself.
neat and clean
Liked the location, just outside a beautiful town. Hotel was clean, modern and no reservations desk just a self check in which is ideal for people travelling and arriving at their leisure
clean and comfortable,very quiet location I booked for two people on booking no.165419442,but the system only allowed one !! your system needs revising I would not use you again !
it was close to highway, it was good priced. It was on the route, we had big room modern hotel
Practical location for road travellers
hotel is beautifull, staff very accommodating, village is one of the pretty ones in the area, others close by have lots of graffitti and are dismal swimming pool is use of the local one, and also the jacuzzi, however the spa is great but not for under 18's food is "very local", and is not always translated correctly, do not expect a menu for tourists!
The view of the countryside from the private patio of our room was amazing. The room itself was clean and comfortable and the washroom facilities were excellent. The staff were very helpful and pleasant.
Clean and comfortable Basic Hostel rather than a hotel
To begin the staff is fantastic, especially Edurne who was a very pleasant to speak with as well as extremely helpful. The rooms are located in a quiet location in a beautiful town. If traveling through Leitza I would recommend you stay here! Nothing
Great staff.Nice town,friendly people.Glad we didn't miss this area.
The hotel was conveniently situated for our journey and fulfilled very well all our requirements. Check in was slow because the hotel had not received our booking from the central office.
Cheap-friendly well placed good room (no more slow typist Your directions were confusing !!
I had no difficulties but those who do not speak Spanish could have problems.
The bathroom was very spacious and had the image of a 4-star bathroom, very nice. The room itself looks quite new and was quite big for a 2- star hotel above a gasstation. Automatic airconditioning with remote control was available in the room, and also a lcd tv. Fortunatley enough we found the hotel very quickly, but if you are not so lucky it can be hard. It is hidden behind a big Renault factory and is located above a gasstation. Just follow exit 396 if you're coming from Madrid and follow the signs to the gasstation, than you can't miss it!
Hotel was new, conveinent ,ate in the resturant found it good value.
Everything available 24 hours a day. Friendly staff. Cleanness in general.
We were travelling through and wanted somewhere to stay overnight. The hotel was initially a bit off putting as it is atatched to a large garage and petrol station and there where a lot of trucks outside. I was afraid it would be noisy and very basic. In fact the rooms where spotless and well appointed. The staff where very helpful, and good food was available either at the cafe or in a resturant. The rooms where air conditioned and double glazed and we had no noise from the trucks. Very good value. It was just off the main road but also set amonst lovely mountains. No. It is not the sort of hotel for an extended stay but very good for its purpose as a stop over.
Beautiful places with artistic design and interior. Great to see the antique style. I want to pay with cash but need to pay credit card. It's bad for me.
it was good as a design the floor noisy,the bed noisy. and at the balcony the view and the small was terrible.
The staff were welcoming and helpful throughout our stay. The rooms were superb. The decor original and stunning. The food was excellent, although some sort of vegetables with the main course would have been desirable. The factory next door - but that is not the fault of the Hotel!
We had trouble finding the hotel due to not taking full details of how to get there - so when we arrived we were quite tired and on first impressions it dod look very 'rustic'. But the rooms were beautiful and very comfortable. Our room was very large and well decorated. Our shower room was actually in the orignial stone walls - very impressive! We opted for the 12 euro evening meal which was excellent. The food was clearly all cooked and prepared freshly each day. In fact when were trying to find the hotel and asked several people they all knew where it was and reccomended the restaurent. Not really - we were in what could only be described as the attic room which was lovely, but you did have to climb some highly polished wooded stairs to get their. which in very high heels and after an excellent bottle of wine could prove problematic! We only had one bedside lamp - but that is probably being a bit picky!
Staff kindness & client-care. Industrial premises in the neighborhood.
Friendly staff and hosts, who spoke english, good food and wine - excellent service. Fixed price menu for 12 Euros - including wine. Childrens play area. Would have liked a comfortable chair in the room, although there were comfortable sofas in the lounge area, immediately outside the bedrooms. Breakfast was a little disapointing.
The rooms were fabulous, big light and beautifully decorated. The staff were polite, friendly and really made us feel at home. The food was great although the 'crusted veal snout' one of our party ordered will forever be remembered! None.