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Excellent and flexibel staff. Realy take care of guests. Paolo one of the owners really does make your time in resort wonderfull. Also staff at reception is very good. Diner as lunch are very good, you ask what you want they make it with local expertise. Very nice resort
The see view from the pool Train station next door can be annoying for long stays
The room and bathroom are large and the staff are excellent.The views to the sea are very pleasing. Car essential The train line is nearby but was not a real distraction. We could hear footsteps from the property above as we were on a ground floor property. There are single story properties.
Everything was excellent and the owner and his team were very welcoming and attentive. Restaurant was very good value with really good food. Brilliant setting for a quiet break.
New and beautifully designed small hotel set in the midst of ancient olive groves situated between Carovigno and the sea. Excellent pool, spacious and comfortable rooms, helpful and friendly staff all of whom could speak English. Very good breakfast with cooked items at no extra charge. Excellent base either for relaxation or to tour Puglia (or both!) As it is a new-built hotel the address would not come up on our car's GPS yet, and the Booking.com road directions are also inaccurate. But there is a prominent sign on the SP34 which finally led us to the hotel. Although the cooking standard is high the relativelty small size of the hotel restricts the menu choice to some degree. However we also found good local restaurants for a change. Car required (not a problem for us). Others have talked about train noise. Although we could hear the trains as they passed the edge of the (large) grounds it was never a problem for us.
Very comfortable hotel/resort. Lots of parking space. Beautiful rooms with a marvellous view on the coast and sea. Good breakfast and a very good restaurant (a bit pricy though). None.
The staff was friendly. This is not a 4-star hotel, merely 3-star. The shower is too narrow.
The presentation of the hotel on the booking site is a bit misleading. The hotel lacks any charm, contrary to what the pictures (by night) might lead you to believe. We were promised a room with view on the garden and the pool. First we received another room, when we insisted the hotel didn't hesitate to offer us an unfinnished room. According to the description there would be a gym, when you ask for it there appears to be none. Breakfast is poor. Still a hotel where you can spend a decent night but nothing more.
Speedy check in and out, clean & tidy Very poor choice of food before 8pm which is not good for a family hotel.
Room comfortable. Limited food choice at breakfast and for dinner.
The friendliness and courtesy of the staff. and use of fantastic swimming pool. Early mornings (06.00) were very noisy outside our room, loud voices from workman and slamming doors, also people shouting on mobile phones outside beneath our room. The air conditioning was not activated most of the time , possibly due to fact there were not many guests but if there is 1 or 200 guests the same leval of service should be made available.The guest is paying the same price ! and the service is rated 4 star
hotel was clean and tidy with helpfull staff The hotel was advertised as having a restaurant but this was not available. This failing was very inconvienient.
The Hotel was in an immaculate condition. The pool was lovely for te family. The location of the Hotel was on the outskirts of the town but within easy walking of local restaurant. It was disappointing that the Restaurant only catered for Breakfast. The hotel details included that lunch and evening meals could be taken, this was not the case. If we had known that we may not have booked our stay with them. We had a room that was on the basement floor adjacent to the car park. The smell of the cars pervaded the corridor which was not pleasant.
Great hotel, all pretty new.everything is of a high standard, rooms are fantastic and it is really good value for money I suppose breakfast could be slightly improved
I enjoyed the breakfasts and the room was good. The a/c and heater were hard to figure out. I did not like that the internet was not working for windows vista. I was there for business and it was very important that I be able to get online. A better system needs to be in place.
quiet, price, staff
Very nice and clean. The staff was professional and helpful. The jacuzzi that is advertised is not turned on. There is a 10 Euro charge for using it. There are 2 restaurants advertised but neither is open for the summer. They do offer the buffet breakfast, but no lunch or dinner is available. The "no changes" policy was not very clear. My reservation stated that changes could be made 24 hours in advance but I was not allowed to cancel my last night and ended up paying for it even though I had to check out a day early.
clean,free easy parking outside,good staff.
nice grounds,friendly staff. no equipment in kitchen , no tea or cofee makiing ,
Very helpful, friendly staff. Beautiful hotel setting, an old restored monastery used mainly as a functions hotel ie: weddings etc No tea/coffee facilities in room and the restaurant is by prior booking only but we were the hotel's only guests at the time so maybe that's why
It is extremely pretty and elegant and the staff try to accomodate your needs. Good both for family and weddings. No
Nothing - The worst hotel we have stayed in for as long as I can remember Yes - all of it - Nothing is available - you have an appartment with a kitchen - but no cups - saucers - plates - water boiler - nothing. The restaurant was closed - "scuzi" so - no breakfast - town is 4 miles away.It is an absolute hopelss place to stay. Avoid
Some of the staff was really nice and helpful. The place is beautiful, will a very exquisite decoration style on the outside and a fair confortable decoration in the rooms Some of the staff did not speak english which made it difficult to comunicate in some circumstances
The beds are extremely hard. It was end of season & most of the facilities were either closed or had to be asked for.The sun loungers were with drawn while we were out one day. My wife speakes limited Italian & we had dictionaries etc. We got more sense out of the maid than the people in reception even the one that was supposed to speak English & we had trouble paying the Bill, as they did not have an adequate invoice even though we gave them 24 hrs notice of our early leaving. Nowhere to park when Weddings or Night Club in use.
Beautiful building with a lovely pool and extensive well kept gardens fantastic value for the price
The hotel is an old monastery which has been renovated,the setting is very romantic and quiet.The rooms are well equipped and very clean.The pool area was out of the wind and very secluded and relaxing.
service was poor and staff very un helpful..never would use again
good location for a close to airport stay, only 20 minutes drive from Brindisi. Nice grounds The bedroom had no air conditioning, only in the small living area and it was not powerfull enough to reach into the bedroom