Quiet and relaxing, Friendly staff No
Excellent first class, great hotel. Non a perfect hotel and great location
In its time, the hotel must have been a beautiful building, but now the decorations are a bit tried. The gardens are very nice. Difficult to class the hotel as being 4*; more like 3*. Not value for money. The kitchen needs to learn to cook proper scrambled eggs. (Sorry to criticise, but if they're not told, they don't know and improve.
It was very peaceful and restful and the staff were very attentive.
Attentive staff, easy walk to town centre, quiet location, pleasant garden and pools, good food no
Staff went out of their way to assist with suggestions of what to see. Accomodations were near everything. Very clean offering good service.
Central. Clean and very comfortable. Pleasant staff.
location is excellent for the city walks and prximity of restaurants very bad air conditioning in the room it was toohot & we could not sleep well from the extent of heat in the room
The location of the hotel was perfect. Everything was easily accessible to the hotel. It was difficult to find the way to the hotel from the train station. The road by the train station was not clearly marked. This is not a problem of the hotel, but others need to be aware.
The beautiful landscape, very nice restaurant
everything was excelent: panoramic view, very good service, wonderfull spa, silent and big room, good food. Worth recomending!
Amazing mountaintop view. Excellent dining experience.
The view is freaking outstanding, kind feels like "The Eagle's Nest" meets "W Hotel". They have a stylish sauna/pool/steam/chill area. This is a great spot for a chillout, romanic weekend.
Very relaxed; magificent setting, friendly staff, well appointed rooms, very comfortable Restraunt good but would appreciate a wider range perhaps some Italian choices as oppposed to the more Austrian selction.
the view the quiet the spa the corridors smell very bad
Perfect service, one of the best I have seen.
Thoroughly enjoyable. The view is unreal - absolutely amazing. Would definitely go back.
Everything!..... from the lovely staff (who searched the hotel for paracetomol for my wife) to the excellent childrens play room with a climbing wall. The views were to die for and the panoramic restaurant was everything we could have wished for.
Service and facilities provide a good and relaxing stay. We will certainly consider coming back no
I read some bad review, but just'cant understand the reason... everything was just like displayed on the website, if not better. Wonderful garden, excellent food, relaxing atmosphere. we had a really good time and will come back for sure./ Avevo letto alcune recensioni negative, ma mi sembra strano.. era tutto come sul sito, se non meglio. il giardino è splendido, il cibo davvero ottimo, l'atmosfera rilassante...ci siamo trovati davvero bene e ci torneremo sicuramente
courtasy and river parking
Good location, close to the town centre but still peaceful, good parking possibility, very good breakfast. Room was clear but with old furnitures and interior, should be renovated.
Location, friendly staff,
Great location as near to station and local lido and also very quiet. Lovely building and excellent value for money.
bedroom reception area
It has charactre. Clean. Friendly. Uncomplicated
location, excellent value for money no, for the price was excellent
Quiet location, yet close to all attractions I wanted to see Generally so out-of-date, decoration/furnishing was not comfortable etc.
the rooms are oldfashioned
The swimming pool and the silence Overheated
Swimming pool Couldnt use pool because of photo shoot.No washing machine or microwave in appartment
Very friendly and helpful staff. Nice breakfast.
Knowlegeable and very helpful receptionists. Quiet setting with the Merano city centre within walking distance. Excellent pool and jacuzzi. Good mountain views from the balcony of the room No.
Luxurious furnishing and fitout, a setting simply superb with outstanding garden and views, outstanding breakfast and a restaurant offering local and national selections made GK the best of our month in Italy.(We were apparently upgraded to the Annex). Limited English,(1 or 2 staff) with heavy emphasis on German (not Italian) language.
V nice roon friendly staff, good food - what mopre could you ask.
the staff were very friendly and the indoor swimming pool excellent
Nice location, good food in excellent outdoor restaurant.
Unfortunately we only stayed for 1 night, although we were very impressed and hope to return there within few years fir a longer stay.The staff were very friendly particularly the waitresses who spoke fluently in several languages.....The breakfast was a godsend, great to have restaurant in the hotel to save the bother of looking around for a decent one. no furniture on the balcony, for us to sit in the sun.
Room was very quite despite proximity to campground. Excellent breakfast. Some facilities (pool) shared with campers
This was a very nice hotel. With great service, very attentively personnel, comfortable rooms, great dinner and a very good breakfast.
Friendly and helpful management You did not tell us it was a campsite. And paying separately with cash only for meals is not convenient.
Schlosshof Resort ist a beautiful family-run very clean hotel with superb staff and excellent facilities
Located just out of town; wonderful staff and restaurant for dinner and outstanding breakfast buffet. Top-notch hotel staff. Highly recommended.
excellent facilities, very good breakfast buffet, super friendly staff very small rooms
In fact the Hotel has a very good location close to the river and down town. It is not a 4 star hotel that is the point! Bella posizione vicino al centro e al fiume ma non è un 4 stelle. Breakfast poor - at 9:00 am everything was finished from the buffet. It is not a 4 stars hotel. La colazione a buffet alle 9 aveva un tavolo quasi vuoto.