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the food and service in the dining room were excellent. The main hotel smells constantly of chlorine from the indoor pool. We were very surprised to be charged 48 Euros for a 4 night stay for our small dog, we had not been informed of this charge when notifying he hotel we would bring our dog.
Kindness of all the staff. the 2 swimmings pool are perfect and very clean.dinner ( for halfboard ) is really 5 stars ! for halboard : price of the bottle of water ( 3,75 euros ) for dinner is too expensive and there is no possibility to get tap water. it is better, to be understood ,to speak german , italian and english are not very spoken.
excellant food, room great with view of pool.staff were wonderful, had anniversary during our stay and our table was decorated with flowers nd glass of bubbly given. would highly recommend. only thing missing was airconditioning or ceiling fan. we stayed in september and it was warm, during height of summer would need a fan at least
Wonderful hotel, large and comfortable room, great view to the mountain, very tasty breakfast and dinner, lovely owners who are great professionals. We recomend this hotel for vacation or weekend trips.
This was a very nice hotel. With great service, very attentively personnel, comfortable rooms, great dinner and a very good breakfast.
Located just out of town; wonderful staff and restaurant for dinner and outstanding breakfast buffet. Top-notch hotel staff. Highly recommended.
Schlosshof Resort ist a beautiful family-run very clean hotel with superb staff and excellent facilities
Nice location, good food in excellent outdoor restaurant.
Room was very quite despite proximity to campground. Excellent breakfast. Some facilities (pool) shared with campers
the staff were very friendly and the indoor swimming pool excellent
excellent facilities, very good breakfast buffet, super friendly staff very small rooms
Friendly and helpful management You did not tell us it was a campsite. And paying separately with cash only for meals is not convenient.
Unfortunately we only stayed for 1 night, although we were very impressed and hope to return there within few years fir a longer stay.The staff were very friendly particularly the waitresses who spoke fluently in several languages.....The breakfast was a godsend, great to have restaurant in the hotel to save the bother of looking around for a decent one. no furniture on the balcony, for us to sit in the sun.
.Delightful surroundings, .Sunny, bright, large comfortable room, .Great views of the valley and mountain villages from room and terrace, .Friendly, courteous, helpful staff- especially Sylvia who provided a great welcome! . Gps would not accept the address listed as "Meran". . Address should indicate "Marling"...a suburb of "Meran".
Very friendly staff, very clean rooms, excellent location for driving either into the mountains or into the larger town, as well as walking distance to a train station and to the centre of the smaller town where the hotel was located. Our level of German is basic, and the staff very kindly spoke to us in German and English, but it would have been helpful to have the written information about the hotel in English as well as German and Italian.
This hotel ticks all the rght boxes; it is one of the nicest hotels I've had the pleasure to stay at. Staff excellent; position over looking Meran was breathe taking; quality of the hotel was of the highest standard; facialities very good and the food offered in their restaurant was devine. Highly recommended Difficult to find on Sat Nav; you need to use Italian address not the Austrian.
fantastic food, very friendly, spacious room, nice wellness area