Very efficient staff. High level of quality of the room, less of the common areas. Good global quality/price ratio. Excellent position.
convenience of location We would like to see a hand rail installed in the bathroom for safety. Alo reading light by bedside became extremely hot and burned holes on clothing placed next to it.
Conveniently located; staff was very helpful to indicate shopping area and restaurants. Parking was not easy to access, we had to try three times before door would open.... and lighting went out in matter of seconds.
everything, especially location and kindness of the staff.
The hotel was very well situated for visiting the interesting older parts of the city and within easy reach of rail and bus stations. The hotel staff were very helpful and courteous. The room was very clean, quiet and comfortable and it was a nice surprise to find a tray of freshly cut fruit to refresh and welcome us on our arrival day. We were in a room at the back with no view other than of other buildings, which in itself was no big issue. However we felt a little uncomfortable at keeping the windows open as it looked like the extractor pipes of the air-conditioning were on the balcony outside.
Location (except see below) Wasn't able to get a double bed Woken in the night by noisy revellers shouting in the streets
Location, contemporary design and friendliness The breakfast food was not always fresh.
A well-run and well located upmarket Conran-style modern hotel which represented excellent value for money at the discount available on from bookings.com at the time. Recommended. A useful coffee shop next door.
Staff and service were great. Room was cozy, clean, quiet and comfortable with a small view of the cathedral. It was great value and a really perfect location. I would not hesitate to stay there again. No it was lovely
Modern decor of rooms and cleaness. Central location. Private car parking quite small and teh parking outside the hotel is quite impossible.
The hotel is very nice,quiet,and the staff is so friendly.It is very clean,and comfortable.
Quality of accommodation
Comfort and location
Impressive reception areas, very helpful garage staff Breakfast far too expensive, requested a non smoking room but room smeelt heavily of stale tobacco.
the atmosphere, a great unique property in the middle of Oviedo, Asturias no
The Atmosphere old special hotel with excellent staff. The breakfast was so nicelly put on the table and delicioss. no
The location was excellent, the hotel beautiful with very interesting features, the restuarant extremely good value for money - if you want a fine dining experience. Do not be put off by the very busy foyer. There are lots of tourists who come into the foyer/lobby as it is such a historicasl building.
The hotel certainly lived up to it's reviews in terms of class, and compared to what we paid to stay in similair accommodation in Santander, the rate was very good. Parking at €23 / day was a bit steep, although very conveniently located.
It is a beautiful hotel in a great location (and a great city) and the staff were very good. The breakfast was way below what you would expect from a hotel like this (but there are lots of great churrerias nearby!).
The whole Feel and experience is old world splendor. Having left the do not disturb sign on the door while taking breakfast, we were suprised and dissapointed to find the cleaning staff in our room.!? Do not expect this kind of poor staff trainingng at this level of Hotel.
I loved walking through the old Oviedo, finding the Plaza for General Del Riego was very special, the Cathedral, the Park and the sidrerias. Food was poor.
New hotel, so all equipment is new and working. Cleanliness. Staff in Hotel Restaurant was very friendly. Long waiting time for check in (with baby) due to only one desk attended. If you are not traveling by car it is difficult to get to the city center of Oviedo or train station. But taxis are cheap in Spain.
Very comfortable room at a very reasonable price with good service in a good location.
good workers, always smile and make you feel comfortable. the light in the bathroom was not repaired in time.
Friendly staff, great location
We liked a central position and cleanliness of the place Lack of eating facilities
Communication. No one speaks english.
Well located___once one found a sense of direction.Quiet and peaceful.Good supermarket close by. Breakfast advertised but not obtainable.With effort obtain tea and a slice of toast.Staff tried but a touch of "Fawlty Towers".
Simple, staff were nice.
Amazing value for money. Clean, comfortable, good-sized rooms. Friendly, helpful staff. Good location. Breakfast
It's situation between the historic city centre and the bus and train stations, all within walking distance. I had reserved for me and my colleague, '1 habitacion doble con 2 camas' but no such room was available so we had to sleep together in a double bed. If I had known this I would have cancelled the reservation.
The staff was excellent. Very accommodating and gracious. The location is wonderful. Just a 10 minute walk from everything you would want to see.
The staff on Reception were so friendly and helpful. The room was very clean and great design. Windows on room a little dirty on the outside. Buffet evening meal a little expensive and quality poor, otherwise great hotel and would reccommend it.
The games room was great for the kids and the staff were friendly, even given the complications of our stay. The hotel was difficult to find as the wrong address was given at the time of the booking. We also had to wait 1 hour for our room even after arriving 3 hours after the checkin time. Our room was small, the TV wasn't working when we first arrived (it was fixed soon after) and we had to pay for parking even though we didn't use it. There is plenty of free parking around!!
Very hard to find, location mistakenly indicated on booking.com map
the room. the restaurant wifi is not free. very difficult to find the hotel
The comfort of the room and space in the room Spa and exercise area not available before 10 in the am. Internet was only free in the business room on the hotel's computers. Free parking was on the street and was 10 euros in the hotel garage....I felt both of these were misleading on the confirmation
Fabulous hotel Difficult to locate---better map needed
Could not use swimming pool, inflated bar prices.
It was in easy reach of a number of towns and beauty spots. It was secluded and peaceful. I think residents should have been able to use the pool free of charge.
Nice quiet area. Easy parking.
Great location, nice staff, good value
Very clean rooms and friendly staff I got a smoking room and would have preferred non-smoking. However, I opened the window and that helped a little.
Right in the centre of the city close to the historic old town and within easy reach of the bus and train stations. The receptionist was very friendly and helpful. The bedroom and en-suite were clean and tidy.
Excellent simple and clean hotel - friendly staff - excellent location
Good position. A lot of noise coming from outside and inside up to early morning. It's difficult to park the car just to unload the baggages due to the position. Poor funitures, in the bathroom, too. Sluggish personal. Small room.
Location, staff and cleanliness. Nothing.
The Welcome on first arrival.
the personnel very polite, clean room, towels are changed on a daily basis, central location close to the cathedral and the bus station. wifi didn't work at all during my three-day stay. Also heating was not working, room a little cold. Anyway, good value for money.
Vicinity to city centre. Room was small and too dark. Occasional food smell drifting into room.
nice hotel in the middle of the city, The staff did not speak english.
In english in order to be understood for everyone in the world. Very good relationship between price versus quality. Clean maintenance , staff very very very helpfull, friendly and with great sense of hospitality (thanks Irynee and Malika Mazzal for helping in Asturias trips), quite reasonable breakfast. Do not hesitate to come here if : 1) Your are not very very very demanding in hotel offer.2) If you can walk safe and easily 500 meters to downtown. Very quiet, very clean, good breakfast, good breakfast, good breakfast, not so good dinner, reasonable only. I write something here in order to have no misunderstanding.. We have enjoyed everytihng in Etap .
Good value for money Breakfast
excellent breakfast Hotel room too narrow
Good design and high level of comfort No
Good price for what you get. New hotel Staff of the hotel not nice at all
Beautiful design chairs, but don't try to sit on them or get any work done in the room.
The location. Excellent breakfast. Friendly staff.
Best breakfast at least for this trip. Well located. Really nice room.
Above all this hotel has style and contemporary elegance, fine catering and an enviable location.Staff are very competant The restaurant was closed on one day
This hotel is excellent value for money at the prices that we paid at bookings.com. The rooms are beautifully designed and spotlessly clean.
Fantastic decor. Good location within walking distance of all sights and park. Very comfortable bed.
Very fine hotel, well located and extremilly confortable. The cleaness, but i believ thats because they opened only 5 days earlier....
The hotel and the town
Lovely hotel just 5 mins from the main station and 15 mins walk to the centre. Our room was a corner room with windows and small balcony on both sides. Very bright clean and surprisingly quiet consider the road is busy during the day. Staff speak a little English and are very happy to help. Hotel parking was full but there was easy parking nearby on a residential street. Recommended.
Service from staff Breakfast could be better
There was a lot of noise due to sewarage installations with bad acustic insulation and also due to proximity of coomon arreas(restaurant, reseption..etc.)
very personal treatment
Friendliness and helpfulness of all the staff. Breakfast which was included in our room price was very good. Easy walking distance - 10 - minutes into the city. On site parking space tight for large car and limited availability.
We stayed at 4 hotels in Northern Spain and I think this was our favourite. It is about 15 minutes from the old town - perhaps a little far but manageable - and it is near enough to walk to the pre-romanic churches. The staff were friendly and helpful - even got up early to give us breakfast when we needed it. The rooms were very pleasant and the whole place welcoming. I chose it mainly because it sounded interesting, but partly for location.
The location was in a quiet neighborhood 15 mins walking distance from the main city shopping/party area. The room was spacious, the bathroom comfortable, the beds were excellent. The service staff were wonderful and extremely helpful. Wewill return to stay again on our next trip to Oviedo. The breakfast ends at 10 and we always get up late, but the buffet was very well done
A freindly and caring staff. Very silent and comfortable room.
it was pretty and comfortable The parking was atrocious, space for 4 cars only and thank goodness ours is small.
We loved this hotel. The location was good. The staff was extremely friendly and helpful. The breakfast was excellent, The room was very clean and very cozy with balconies all over. We loved our stay and would do it again if we coudl. No, we loved it.
The property has a very nice garden and is located at a quiet spot. With parking on site, it is great for those who travel by car.
This hotel is gorgeous. Great location with great parking on site. The room was equisite.
It was in the city centre, so I could go by foot to all places without using my car. WiFi is included and works fine, but DHCP was not enable, so I had to manage to get a valid IP The day I stayed, heating was not working, although it was not so cold, but in the next morning, while I take a shower, I would like to have heating working...
Nice and modern. Good location and clean, well run. Bit pricy.
the room was cramped not suitable for a couple. The bath room was to cramped and the shower classed as top of the range was inadequate.Glass door to bath room gave no privacy
right in the centre of town - close to aal the important sights to see very tiny room, but comfortable though
A very friendly staff and nice facilities. Modern hotel in the very city center.
great place for the price The showers- why only cover half the shower with that piece of glass? It leaked all over the floor every time.
the location is good,just near by the famous Cathedral there is no kettle provided in the room
Excelent location, very friendly staff, right next to the Catedral. No Parking but you can park the car at a special rate (10 euros per day) at a nearby Parking. Rooms are a bit small but OK. Rooms are a bit small but OK.
Very comfortable and great location. Good value for money
room size, comfort and cleanliness No
The kindness of the staff
Excellent location, clean, comfortable rooms, excellent breakfast and very helpful staff, I would recommend this hotel for business/city tryp
The hotel location is excellent. No parking area in front of the hotel.
I liked best about my stay - the staff at the desk. They helped me tirelessly with trying to locate my lost luggage and made me feel like I was an important customeer, whereas when I went to a larger chain hotel in Madrid, I felt like I really didn't matter to them.
Cleanliness and helpful staff one lift only holding 4 people with baggage
The staff was great--very nice and helpful. And the breakfast was good, too!
I liked the fact that it is located in the city center. Many restaurants, places to see and sidrerias in the area The internet connection that I paid for dropped
Central location in the city Needs wireless internet access
Air quality in hotel was good. There was an excellent choice of food for breakfast.
modern high end hotel at excellent price none
The staff was especially friendly and the service was excellent
Nice hotel, close to the historical city centre, good facilities (free mini bar, internet) Rooms somewhat noisy, sound insulation could be better (slamming doors)
very clean, friendly and very well situated near to the city centre, easy to find. nothing
The rate, the spacious and confortable rooms. The location is also a good point. I would rate the hotel as 4 stars and not 5 (lack of essencial services in a 5 stars hotel: no slippers in the room, no staff helping with the suitcases at your arrival, only one person at the reception desk)
nice facilities, and location Wireless accebility not good
friendly staff, confort, location
the decor and room quality
Turkish Sauna (would like to see more health facilities!), complimentary mini bar and drinks were appreciated, the Steak in the restaurant was absolutely fantastic! No
closeness to downtown, friendly service
Not a lot! Dirty, poor, and untidy rooms. The hotel needs an overhaul and the most upsetting thing is that there was hair everywhere and the rooms smelled awful. Thank goodness that it was only one night there.
The hotel is very central on Gascona street, famous for the cider bars or sidrerias. The old town and cathedral are just a stroll away. A very well kept hotel, nice staff, good size rooms and very clean, a great place to stay. Breakfast is the usual continental style with some hot food also, basic but good. I recommend this hotel.
Its situation was convenient near the cathedral and old town and eating places all of which we were keen to visit. Staff friendly and helpful.
Great city centre location
rooms were nice and spotless, lovely breakfast sad reading lights
Very good accommodation comfortable and well equipped Despite booking bicycles in with this hotel we were told by the receptionist we would have to pay £10 to put them in the garage. We arrived late in the evening and had to "persuade" her that no-one charges for bicycles. They agreed in the end but stress not needed at the end of a very long journey!
central position excellent help from desk staff rather expensive breakfast
I am surprised that this was not more than a 3 star hotel as the staff and accommodation at Ciudad de Oviedo were excellent.The location for visiting the historic part of the town and the night life couldn't have been better. Car parking facilities also brilliant on this stay. No
My luggage had been lost by Iberia and the staff at the hotel front desk were extremely helpful in contacting the airlines, etc.
good breakfast. comfortable rooms. free wi-fi. nice staff. Expensive parking (13 €/day). Sauna not working. The advertised Gym was a ridiculously small room with 3 old machines. Small and cold swimming pool located underground.
For a four stars hotel the price for the room was very low. The restaurant had great food. I think the price for parking the car is too expensive
business-like hotel, well organized, city centre in walking distance (15 min)
location, wireless internet, kindness of staff gym could be better equiped as it is used by many guests
The very pleasant welcome by the father of the director of the hotel
The breakfast at the hotel was excellent.
Nothing Most things,noisey from rooms adjoining, TV failed to work, nothing condusive about the room
Convenient location. Clean room and facilities. Hot breakfast can be improved
Everything is fine Internet only works in a room, if you stay below 3rd floor