San Ysidro Hotels

You get what you pay for. Pretty comfortable and nice stay. Good but not great

Wifi was shoddy, which is pretty frustrating b

Very good, clean and cheap stay for few days!

More variety for breakfast

I liked the location and it was a very quiet place so it was very easy to just relax.

Nothing worst experience ever! Dusty E Phoenix, Arizona

This hotel overbooked then notified me the night before my arrival that I have not place to stay, then after they canceled my booking they charged my credit card for the room then it was a non-stop problem trying to get them to refund my money! Beware of this hotel and book anything other than this place! Bad experience with hotel and with booking.com, I will not ever use either business again! Dusty E Phoenix, Arizona

Very clean for area

Kids could not take breakfast to room

Breakfast was provided and was open until 0930. It was hassle-free.

complimentary breakfast, big and clean room

close by highway, sound was disturbing,but when you are tired and sleepy it is not a big problem.

I liked that it was cheap compared to other hotels around the area.

I was raised around a rough neighborhood but even some of the individuals staying there or around didn't seem like people in their right mind, one of the nights the people next to us argued all night threw beer bottles at the walls and even kicked our door a couple times until I went out there and tried to see what there problem was. Told the clerk and he said he was going to contact the law and he never did had to stay another night and the people staying in that room didn't get kicked out or told anything about there actions from the night before, you live and you learn never staying there again.

It was surprisingly clean and comfortable.

Area is a bit sketchy, some people we're sketchy as well. Smelled like marijuana. And 18 minutes away from nearest beach.

Loved the comfort of the hotel and the location

Nothing

Price point and location

We got a handicap room and I'm a Hilton member. No love there and it was my anniversary no love there!

My husband was deploying. Date changed 3 times. Hotel was very flexible, during a difficult stressful time. Thank You

I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.

friendly staff, very clean rooms, beautiful view, accessible

inconvenient parking fees for valet, no fridge in rooms, pricey

Staff was very helpful with our reservation and giving us the best deal possible.

Little loud from the highway at night, but wasn't too bad

First of all we didn't find parking space ,The bathtub was dirty, the towels had stains, is dirty under the beds, and I think they close breakfast to soon, I will never stay in your hotel

I was not satisfied seeing as how they tried to charge my card after they said they wouldn't and also charge my mom's card when my mother was the one who already paid for the room. They charged me an extra 100$ on top of the 100$ my mother put down

Nice clean little place, an easy safe walking distance from the San Diego Conference Center with a particularly nice breakfast spread. I've stayed here several times.

The bed was very comfortable and my view was amazing!

One of my towels was dirty upon arrival.

Great location, great staff, clean, funky and fun.

Rooms are small and water pressure sucks.

You guys cancelled my reservation for a conference.......

You guys cancelled my reservation for a conference....... :(

Charming hotel with unique "old times" style with newer modern amenities. Their balcony rooms are beautiful and the beds are amazingly comfortable. Great location for gaslamp!

Location

Beds were terrible and room was small

Cool vibe. Great room and decor. Easy check in.

Loved the room and location

At check in, the young man at the front desk seemed a little condescending and rude.

Very good location for the Gaslamp Quarter

Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.

Great location walking distance to food and bars/clubs. Rooftop bar was good but overpriced drinks

The beds were really small

Early check-in, option to add microwave, fridge and a crib, friendly staff and fast service. $15 self parking per night right across the street.

Small restaurant, no swimming pool or a gym.

Proximity to downtown SD.

No pool, no airport shuttle.

I paid 42$ for valet because i didn't want to walk the 2 blocks away for self parking that cost 30$. It isn't the amount that bothered me the valet scratched my brand new 2016 highlander. None of the valets fessed up and I didn't notice until after i checked out and drove off.

Staff was very helpful when item was left in room, free shuttle to airport

Operating elevator door/cage solo with luggage was challenging

The location was great

The rooms were cramped and the carpet was sticky

The room was clean and comfortable. The location for functions at he Convention Center is excellent.

I liked everything. Great location right in the middle of the Gaslamp Quarter, friendly and helpful staff, downstairs bar, clean and spacious room, nice decor, free wifi, and the mobile check in via text was a cool feature.

$40 valet is the only parking option offered by the hotel, and although I didn't have a problem with the service, a discount for hotel guests would be nice

Good value for you money. Very clean. Good facilities.

Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.

this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!

Staff was excellent accommodations were up to par! Nice new and clean!!

Nione

Location

After realizing I left a jacket in the closet, I immediately contacted the hotel to retrieve it. Two messages were left on housekeeping voice mail. Twice I spoke to front desk and was prommised missed a call back which never came. No manager was available at any time. After a day and a half I recieved a message from housekeeping that they didn't find it. The outcome would have been different had the front desk or management given quality customer service. I am a Hilton Honors member and frequent guest.

Choices to be green. Close to the convention center.

Hours for the recreation area were limited.

I did not request a handicapped room and I was put into one by mistake. I called in advance before I checked in day-of, someone told me they could change my room when I got there and the hotel was not sold out. 45 minutes later when I arrived, the desk clerk said the hotel was sold out and there was nothing they could do. It was imperative that I have a bathtub due to personal restrictions, but I didn't have a tub - only a roll-in shower that is horrible to deal with and very messy. I was charged $42 for overnight parking in addition to a very pricey room. I won't stay here again.

Nice and clean. Looks brand new. Rooms. Hallways, lobby, etc.

The customer services was great. The hotel was beautiful and well maintained.

My room was a little be dusty, which affected my allergies. However, the dust was manageable.

As mentioned, the location is excellent for walking around Little Italy and the Gaslamp district. The staff are friendly and helpful. I like the showers as they are quite spacious and can function as a mini-tub. Overall it was a clean and comfortable environment.

The room was aligned with the light rail. Every time a train left the adjacent station, the conductor tested the horn. It was too much noise for the hotel not to give us a heads up. Two stars for this "oversight".

The check in was quilt and friendly. Room was beautiful and modern. I love the old with the new. Perfect blend. The curtain between the room and bathroom was the only downside. It made taking showers cold all the time. That is my only complaint. Everything else was great.

The curtain between the room and the bathroom.

Location was ideal for staying in the Gaslamp district.

Parking situation was not ideal. Had to park elsewhere for the whole trip.

Bed was comfortable, good size room, clean, nice staff, great breakfast at restaurant, good drinks at night!

Pool area was very cramped...people ended up just laying on towels on the cement...not enough umbrellas

I love the hotel. Rooms were big & well appointed. There were lots of complimentary options like water, juice, Keurig coffee & tea varieties, wine after 5pm, expresso & treats in lobby, shower, bed, pillows.

Room service was terrible, my steak was super well done but lots of excellent restaurants near by.

Everyone at the front desk was extremely helpful, both the night we checked in and the next morning. The breakfast offered is basic, but adequate.

On point in all areas and friendly staff! Pleasantly surprized.

Soooo close to the border.

Had booked a skyline room and upon arrival front desk told us they had overbooked and put us in a huge skyline suite. Courteous staff, awesome room with a great view and walking distance to all the nightlife in gas lamp. Will be coming back soon

The location to Gas Lamp District was perfect!

The cost of overnight parking.....

Location.

Waited 20 minutes to check in. Entirely too long.

Morning

It's dirty, cockroaches, staff was rude. Overall worst hotel experience ever. I will never come back again.

New sheets, pancakes, bonfire and nice looking place

Charged extra $3, i wasn't informed when i made the reservation! It is very far from anything and no close bus routes, had to walk uphill for 40 minutes to reach the place!