location & friendly staff bed was a little old
Helpful staff, and friendly. Great location: close to downtown, bars & good restaurants
Very central location - amazing room with sweeping staircase. Great architecture. Very good value for money. Beds left a lot to be desired - appeared to be very cheap and old.
The staff were extremely friendly, the shower was fabulous & the beds were the comfiest I've ever slept on in a hotel! No
Decor was cute, staff friendliness The chair broke in the room when I tried to sit on it. Facilities may need some attention.
Location was very good.
The Reception was very friendly and helpful None
I found the central location very convenient and liked the fact that a buffet breakfast was included my room rate.
The street the Hotel was on was very noisy - Saturday Night revellers until 5.30am Sunday
Liked the location. Beds were very comfortable. Quaint boutique style hotel. Quiet at night. Did not like breakfast. No eggs and limited cold cuts. Advertised as buffet breakfast but more continental style.
The room was clean and big enough, the beds very confortable The breakfast really horrible
i only spent one night there because i was on my way to the airport but the bed was comfy and the room and bathroom were very clean.
Staff very nice and kind, nice and comfortable room
As usual in Italy, prices are negociable, 86 announced but my collegue (Italian) pays only 75 €...Special mention to the staff of restaurant, who served me à 10.00pm and other peoples coming later on, very good Piemontese foods and wines.
Air conditioning in room did not function; breakfast very poor
Convenient, safe and well located. The front desk was very helpful. This is a great alternative to staying right at the airport, because you are in areal town with shopping and restaurants.
This is where I will stay in the future. The hotel was very clean and comfortable. Staff was friendly and helpful. It is an easy walk to downtown Cirie and the train station, making easy access to local restaurants as well as a short train ride to Torino. The bed was comfortable and the bathroom spacious. However, the restaurant was closed so I cannot comment on the food. Breakfast was coffee and wrapped sweets; not really substantive food. It would have been nice to have fresh rolls for breakfast. However, I left very early on Monday morning, and on Sunday the bakeries are closed, so this may just have been my bad luck. (I only stayed there one night.)
Close to the airport at Torino and easy to find. Awful breakfast
Staff were very helpful and explained services available
We were looking for good continetal breakfsat, better coffee, chesse, salami...
It is a big hotel, rooms are comfortable, as we are visiting a client there, it is just next door to our destination, so it is fantastic. Price also good. Reception are very friendly and cooperative. THe location is for factories and offices; so if you are for tourism, it might not be so convenient for you. It is around 30 Euro by taxi to the city center.
kindness of staff
The breakfast The parking was a nightmare, I own an expensive Maserati and was told by the reception that the only parking they could offer was any one of three independant garages who pack in as many cars as they can. Not in the least reasurring when then person running the garage says ' give us your keys and I'll try and squeeze it in later'
I was upgraded to a better room for free. Room was too cold.
Kindness of staff, location just in front of central station. Breakfast was poor, not enough sweet cakes.
nice location and value for money
The hotel is in the centre of Torino, just opposit Puerta Nouva. The bed was fantastic, you have the possibility to choose between different pillows.Bathroom was quite big. The room I stayed at need renovation (carpet).
i liked the proximity to the station. The buffet breakfast was excellent and i liked the fact that i saw a well known australian football coach having breakfast one morning. The hotel needs renovation on the inside as everything is worn out and lets a beautiful hotel down. Coffee making facilities would have been nice.
For our purposes the hotel was perfect. We enjoyed our stay and felt like honored guests. Nothing. Everything was fine.
Good service and excellent buffet breajfast
Great staff and fitness room open 24 hours a day furnitures a little bit old
Convenience - ideally located
Nice, quiet room and very good breakfast. You are not given a key to get back into the hotel, so if guests come back during the night, you are woken up by the doorbell. Pity, because the hotel in itself is very nice.
We were on tour with our band and drove in big van. Hotel stuff let us park our long and high van on their loading bay for our entire stay, which was very cool, we didnt have to worry about parking and our van stayed on safe spot.
The staff were friendly and helpful. Very good value for money.
Staff was friendly, made us cappuccino in early morning. Room was clean. Breakfast was good enough with eggs and all types of cakes. Hotel is quite far from city center. Night staff didn’t speak English. Room was small (double room) and dark, no carpet. Room’s furniture was old. We booked 2 nights but stayed only 1 and were forced to pay penalty in %30. There was nothing about this in booking’s mail. Definitely would not stay again in this hotel.
All satisfactory It was a bit away from the centre
The price possibly Non english speaking staff, mold in the room where the breakfast was served, mold on some places in the bathroom, and on two places under the window in the room too. Very off location in relationship to the city of torino. The hotels' three stars are a joke, should more be two very week stars or one strong.
Convenient location, quiet place, nice staff, good cleaning, pies for breakfast Too little TV
People that work there were very polite, the atmosphere was nice. Breakfast could be a little bit more rich.
Staff were incredibly helpful and really tried their best. Hotel was pleasant and welcoming.
high quality / price ratio; very gentle
Nice hotel, very clean.
Everything was reasonably good apart from one thing which spoilt it all for me. the bed was made with blankets rather than duvets and these blankets were dry cleaned in a disgusting smelling chemical. The smell filled the bedroom and made it necessary to sleep with the doors onto the balcony wide open all night, like camping in a rough district of Turin.
Easy to find, close to the motorway network of Turin, nice restaurant beside - Grilled fish mix brilliant, pizzas to avoid I was told. Bed a bit on the harsh side.
The room was quiet and although basically furnished it was adequate. The English speaking member of staff was very friendly and helpful. The breakfast was simple but fine. Only one person spoke any English. The double bed was actually two singles pushed together so not terribly comfortable.
Disponibilità parcheggio privato.
Friendly and homely atmosphere, quiet location and comfortable rooms, good location within city, garage. No
Very good choice for the price paid. Don't expect any luxury, but everything is clean and proper. Check before booking because not all the rooms have private WC. It is an old building with high ceilings, but it is renovated. When you leave the hotel, turn left. Then take the first street on your left and before 20m walk you will find a cafeteria. Make sure you don't miss it.
The hotel is basic but comfortable, clean, and well located. The proprietors were friendly and helpful.
The family run hotel is an absolute gem. It's clean, well-located and run by honest people. I wish we could have stayed longer. This is, by far, the cleanest hotel we stayed at during our trip to Europe. The family gave excellent recommendations on fair-priced restaurants, sight- seeing, museums & transportation.
I was so well cared for. Clean, quiet, beautiful, safe. A family business.
brilliant room-clean.spacious and quiet. Great location and staff very friendly and helpful.
It was clean,comfortable and in the location I wanted to be They did not have a business center where you could access the internet etc.
The hotel furniture is extremely new and closer to a 4 than a 3 star italian hotel The location and the surroundings are absolutely not the best one could imagine...
Breakfast - Peace and quietness The area - far from the city centre
Comfortable hotel in a location convenient for concert venue. Room was clean and modern.
Clean, close to the La Venaria Reale, simple to find, breakfast - fine, friendly staff
Metro side by side the hotel.Very good breakfast! It was dark inside, the window was too small ...
The staff were extremely helpful, the rooms were very comfortable. We did however only use the hotel as a stopover close to the airport.
Staff is very friendly.
Ventliation system made some noise, also when it was turned off. In Italy (and also in this hotel) it is normal that beds do not have real blankets, however just a sheet and a general 'showblanket'. I really prefer a good blanket as is seen in northern Europe, but this is a personal thing of course.
A nice clean hotel at a good price.
comfortable and warm room. The bed was a bit hard
comfort of rooms, central position of hotel
The hotel was in a very handy location to the shops, cafe's & restaurants, they were all within walking distance of the hotel. Also the room was very nicely furnished and clean and the internet was very easy to access in the room.
friendly reception staff, nice room, large selection at breakfast The bathroom was a bit old and not as nice as the room. It would have been nice to have a make-up mirror in the bathroom. Also the door knob on the bathroom door was different than any I've ever seen. If you close the bathroom door, you cannot open it without pushing a button on the door knob even if it's not locked! I spent 15 minutes in the bathroom trying to figure out how to get out. I should have told the reception, but I forgot about it. It would be a good idea to have a sign on the inside of the door. The breakfast was very nice but the room was very small. The staff is trained to clear the tables immediately because the room is so small and when we got up to get more food our table was cleared and almost given to someone else.
It is a great hotel with a perfect location central in Turin. The breakfast is very nice. So was the room with a comfy bed that had a duvet and not only blankets. I had booked a single room but they upgraded me to a delux double room free of charge. There was only few non-italian tv stations and they were all either sports- or news channels.
The free breakfast was terrific and featured gluten free bread and pastry. The bed was comfortable and the price was right.
Lovely hotel, very clean with large rooms, staff excellent air con not too good and hot/warm water not in much suply
Very large comfortable room, excellent facilities, more 5 star than 4 star.
The comfortable room with carpet, seldom in Italy. Breakfast was OK. Very disturbing and loud radio when taking breakfast and diner, with mostly shouting advertising.
Room size and room quality, normal price (80 euro), breakfast room, free parking, fast check in/check out. Breakfast, dirty stripes on the room walls.
big room; nice ambiente; close to metro; free W-LAN
breakfast was poor in choice. i dont eat bread/flour/wheat based foods and limited dairy. water, tea and yogurt was only food available to me. the rest was bread/biscuit/cereal etc . some fruit would have been good.
Basic little hotel, not very charming, but good location, decent bed and nice location.
The staff were absolutely excellent, friendly and helpful. The room was rather small
The room price advertised did not include the air conditioning which was not clearly stated out in the booking contract. Additional Euro 5 is chargeable for having air conditioning in the room. The hotel staff are rather unfriendly when we requested for hot water, and use of cups and bowls which I really thought was ridiculously non-service oriented.
Friendly and very helpful staff.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
Excellent location, nice decor. Breakfast could have been better.
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
personal touch, location and ambience
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
the central possition of the hotel
Traveling and not knowing the language is difficult. Hotel Employee and his staff are phenomenal and most know English. Hotel Employee took time to provide detailed information on the places we wanted to go and how best to get there. Great price
The staff was incredibly hospitable and accomodating, the breakfast far exceeded expectations, the room was spacious and well furnished.
Hotel staff, Architectural design
Large comfortable room with good food.
The staff was helpful, though usually late when you ask for something. To be honest, they try their best, but it is not always enough. I booked a delux room. However, when I got there, they said that all rooms are delux and the same. The room is really bad and the design is awful. Walls are white and you can see black stains here and there
The breakfast in the morning, the help at the front desk. At ties the music in the dinning area was too loud.
breakfast and staff friendliness The price of the room was high
The Room Ceiling Height I am frustrated still waiting for your hotel to unblock my credit card!!! Please help!!!!
MRI Course They do not provide Iron.
Yes,for three days the aircondition unit in the room was not working.it was jammed at 27.3 degree. Despite the calls to the reception. The general manager was supposed to sent me an opology note and some sort of compensation yesterday 28 sept.i ask you to follow up this note..
the design of the hall and dining room is super. Jogging on the roof of FIAT fantastic
Hotel Staff very helpful, Elisabeta went out of her way to get me to and from the Hotel and some sight seeing on my journey. The room was very nice, especially for the price, beautiful view of the adjacent area to the city. The food in the restaurant was good.
called a different name - holiday inn express, good thing went in to check ! as directed by GPS rooms for 4 - 2 adult and 2 children , alittle small.
Rooms were spacious and clean. Breakfast was excellent and included. Parking was free. No Internet or WiFi in our rooms. WiFi in reception area was not free.
I loved the breakfast and the hotel staff were ready to help you at all times
The breakfast was very good. And that the bus stop is in front of the hotel.
The managers and reception staff were friendly and helpful. They gave us a map of Turin. Told is about the bus outside or you can drive 20 minutes into the centre and park which we did. Turin is wonderful, much better than Milan.The parking was excellent secure underground lock in and free. Liked the rooms and the bed was huge comfortable and clean.The breakfast on the Saturday was good with a good choice of food and helpful staff. Free wifi was good, one code for each person and easy to access. Liked this hotel. there arent sufficient facilites for making an English cup of tea or having a cup of tea at breakfast as there isnt any boiled water , only hot. Breakfast was limited on the Sunday with us having to ask for bread, cups, tea, eggs, bowls and the staff not being very helpful or providing a service.Complete contrast to the previous day.
Staff were friendly and helpful, the room was clean and there were good parking facilities
hotel staff and morning breakfast no
Wifi Ko, elevator Ko
The Breakfast was great