Although the hotel is getting an exterior facelift, the facilities were great. They are affiliated with the Marriott and Marriott rewards program. There is a nice restaurant and bar adjacent to the lobby area. Our room was spacious and clean. Also, there was free wifi throughout the property, which didn't need a password, very convenient for jumping on and off of the network. There was a little doggy bowl at the front desk, so I would assume that they are pet friendly.
The bell desk and front desk were separated by a huge pillar which made it awkward as you could only see one of them at a time during check in/out. I'd imagine that this is very cumbersome during busy operations. maybe they will be addressing this issue during their remodel.
Liked the small boutique feel. Hip, mod and chic. Great value in a great location. A little on the fringe of the tenderloin but didn't affect the stay. Valet parking worked out great and the parking prices are more reasonsble than most.
The friendly staff and the comfort.
The room was large and had a great bathroom and bed, there was some noise from the air-con units outside and the bin men in the morning but that was expected as you're in the heart of the city.
The room had a stand-alone air-con unit which meant that you had to keep the window open to use it letting in more street noise. Apart from that minor annoyance our stay was perfect.
All very good! The room is nice! good view of the down town.
They treated us fantastically well and gave us complimentary bottle of champagne, flowers and chocolates on discovering our stay coincided with our wedding anniversary
there was a terrible smell coming from the sink.However after it was fixed was replaced with strong odor of chemicals.
Excellent staff, large, nicely-appointed and very clean rooms.
Restaurant/bar had recently closed. While I would think that a new establishment will takeover the space, this was a bit of a disappointment during my stay.
Very modern, sophisticated look, spacious room. Friendly staff.
Great room, recently renovated, clean and cozy.
Don't use the hotel valet parking, it's a rip-off at $39 a night while a parking garage next door is available for $20.
The personalized service was amazing. Upon our arrival, we wrote it was our first time to the city. The concierge hand wrote a welcome card and included a map with highlighted areas we must see WITH a detailed (again handwritten) explanation of each place corresponding to color print outs of the sites. INCREDIBLE!!! Also, the room was quite spacious and loved all the windows.
No pool, bar closed early, bartender was not enthused to be there.
Position was good and the staff were excellent. I would recommend it to others