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Pleasant and friendly staff, nice clean and comfortable rooms, good breakfast menu and the staff always on hand with usefull information about the island. N/A
Small and nice hotel. Near to the train station.
During our 2 night stay we found the hotel quiet, which is how we like it,(although it was only half full).The room was clean and had a good power shower in the bathroom, and the cooked breakfast was very nice.
Excellent service by Staff/Owner, and very helpfull. The breakfast was fantastic. Enjoyed the days. The size of the room was bit small.
Comfortable, friendly, good position ,lovely breakfast No outside space
The Fernside had a nice welcoming, homely atmosphere which provided a delicious breakfast each morning.
The Hotel was not on a main road so was quiet at night The room was very comfortable Breakfast was excellent The staff/owners were friendly and helpful Off-road parking was a bonus The only thing that I could mention was the type of toilet paper in the en-suite perhaps could be improved - a minor point.
The room and en suite was well kept. Location was very close to town center. Breakfast window was 8:30 to 9:00 AM that was kinda too short a window and sometimes late in case you wanted to have a early start of the day.
Very clean comfortable room, delicious breakfast and very friendly helpful owners. Lovely cosy bar with very reasonably priced drinks. Would definitely stay here again.
The hotel was clean and the proprietors friendly, and the breakfast was good. Our room was on the small side and the bed not the most comfortable - a better mattress is needed.
All in 2 above - also catering for vegetarians was no problem and food arrived piping hot. The need to address decoration in the dining room - peeling wallpaper was an eyesore as damp stains were evident.
very clean and comfortable room，many choices of breakfast little bit far from town centre and the nearest beach
The Breakfast. The noise.
Lovely friendly hotel, close to sea front and pier. n/a
The owners were very friendly and helpful and breakfast was lovely! not applicable
basic but clean,staff very pleasant,good value for money,nice breakfast.
friendliness of the owners and staff, cleanliness and facilities for the children
good food,very friendly
A lovely comfortable bed and plenty of hot water for a shower. Carpet in the bathroom, which could be unhygenic.
The staff were very friendly and helpful, and the hotel is situated close to the sea front.
The staff were very jovial, attentive and relaxed. The room was spotless and comfortable and the new and very clean bathroom topped it off.
Lovely room vith view. Very good value for money
Realisation Poor mangement
room and facilities nothing
The hotel has a pleasant atmosphere and attentive service.
Reserving tables in restaurant for breakfast should be first come first served. Room was very noisy from above
Room was rather small
we went for some peace and quiet and that's exactly what we got, it would have been nice if there was room service though, but otherwise a very enjoyable trip and location, the staff were lovely and very helpfull. would have been nice not to have to book evening meal at breakfast as you dont allways know what you will be doing.
Everyone was very friendly, the room and shower room was warm and clean. Just can't say enough good about them!! Only one......If I were pushed to find a fault, It would be the rubbish in the back garden, but that's a mute point as we were not there in the day time.
Made to feel welcome by Jan. Good explanation of all facilities. Only one problem, in room 9 the hot water in the basin did not work, very low pressure and no hot water forthcoming although not really a problem for us as we used the shower each time.
Staff friendly & helpful. Nice room. Yarbridge pub opposite very good for beer/evening meals. Very hard bed. Bedside lights too dim for reading in bed. 'DIY' breakfast arrangements too cramped causing people to queue up. Water urn for hot drinks needs filter as tastes of chlorine making tea undrinkable.
clean rooms ,relatively quiet location,relaxed atmosphere,and a nice journey to town centres,with bus stops a minutes away
Clean and comfortable room and a nice lounge with small outside terrace Continental breakfast was a bit limited - no fruit or cheese or rolls. Rule about not swimming alone meant I couldn't use the swimming pool.
The friendliness and helpfulness of the owner. The fact it was small and personal.
The Hotel was small but very good. The rooms were lovely and very clean. I would definitely stay again. Nothing
Convenient location of hotel. Helpful & friendly staff Not as rural as it appeared on the website, being at a busy junction. Access with heavy luggage slghtly difficult over uneven path.
Room had everything you needed, kettle plus tea/coffee, etc, tv, fridge, etc. Bathroom was nice and spacious. Beds a bit too soft but clean! It had an outside pool but we were too busy really to take advantage of it. Breakfast was excellent, buffet style with lots of choice and warm hard boiled eggs, cheeses, etc. Definitely would stay there again. Can't think of any! Maybe wish it was a tad cheaper!!
the staff were very plesant and stayed in the background until needed the hotel was clean and welcoming
The atmosphere at the hotel was really nice and the facilities were great. The area around the swimming pool could be a bit newer.
Location was convenient. Breakfast was also good. The room wasn't particularly clean (and a spoon in our room looked like it was covered in yoghurt). We couldn't always park at the hotel as the space was limited - we had to park down a nearby side street.
Very good & pleasant service. Made to feel welcome. Enjoyed food. Really liked Spa features.Nice clean rooms.
Well-decorated and clean hotel with friendly and very helpful staff. Excellent
The staff were always helpful and the hotel was clean and comfotable. There's was a disco for a private party on our last night but we didn't hear any of it. The room allocation was clearly thought through to place non-party guests at the furthest rooms away from the function. There were some issues with other guests being very loud during the night but this isn't a reflection on the hotel itself.
I liked the facilities, particularly the Jacuzzi! The helpful staff (thank you Joel for your assistance during our stay) - On arrival we had a tour of the hotel, which was really helpful, I've never received this personal introduction before (and I have stayed at many hotels for social and business). The decor and surroundings was nice, homely and clean. The stairs. When booking I did not see any mention of the several flights of stairs to climb and there is no lift and no alternative room was offered when I explained I was pregnant. (Although I completely understand as I expect the hotel was fully booked).
Clean and cosy rooms. Lovely evening meal and breakfast. Good location. Pleasant staff. Good spa facilities and swimming pool. Would recommend and will definatly return. Could hear people in room nextdoor quite well when they were talking, as in, could hear their conversation perfectly.
Excellent staff: everyone was very helpful and pleasant Excellent food - finally a hotel that can provide a decent sausage at breakfast
Loved the room and food was great Due to being a younger couple 21+ 20 a few of the guests seemed to think we didn't belong there or shouldn't be there. We were slightly off put by the strange looks we recived by older guests, even though we were not loud or inconsiderate in any way.
Food in the Restaurant was excellent
Room was nice and staff polite