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transport service to opera
Very comfortable hotel and super staff who went out of their way to assist us and make our stay very enjoyable. Better travelers with autos as the location is on a super highway and a few kilometers from the center of the city
big, quiet hotel with modern comfortable room. everything was good
The room is a good size. The location is far from the city centre and the bus shuttle is not working frequently. We booked the hotel because it offers bus shuttle to the city centre but very disappointed with the timing of the schedule.
Nice room, good food, friendly caring staff :) ... for a very good price!!! Transportation. (The website mentions a courtesy bus connecting the hotel and the city center, necessary since the hotel is located on the very outskirts of Verona. However, the bus only has 8 seats (!), and it is impossible to get on, as the hotel provides accommodation for hundreds, and there is no way to reserve seats beforehand.)
Very good staf^ helpful! Rooms excellent& clean very comfortable very big! Super breakfast! Free parking! big clean beautiful
Very nice room, spacious, very nice staff far from the city center
location, spaious rooms 4* hotel with slippers for a charge - very unusual, very expensive internet
bathroom equipment and consumables poor; Showergel = empty Waste-bin = pedal mechanism not working
Durty room (carpets, bathroom not clean). Very noisy high way nearby.
Rooms very well equipped qnd comfortable The second evening we did not get good sevice in the restaurant
The reception and accommodation staff were very friendly and helpful. The hotel is well appointed, very clean and tidy. It was abit far from Verona.Some of the restuarant staff were very unhelpful and unfriendly - everything was a task to them. Also the hotel is a tour bus location with up to 3 x 50 seater tour buses being accommodated per night. These numbers affected what was available for breakfast each morning - some mornings certain foods were available, other mornings not so.
I liked the fact that the staff speaks English (otherwise I'd be lost) and the rooms were pretty nice, too. Probably the breakfast... there wasn't enought choice of food. and not enough...
cost/ benefit very good !!! Good instalations.
Excellent Hotel .Sometime I'll get back to your hotel If you can, add tomato or cucumber for breakfast
Service, food, room and helpfull staf
The Breakfast was very poor.
Nice decorating - very clean and comfortable. The breakfast was very good apart from the coffe machine which did not work properly. However, the personnel did what they could to mend it. Would be a good idea to buy a new one! We had dinner at the restaurant, but the food was not specifically good considering the price. The waiter looked very sad all the time!
The hotel is pretty close to Verona. The dinning room looks nice.The room was clean. The staff was not very friendly. The air condition was weak.
very good location, excellent restaurant no
Staff friendly No restaurant open, poor breakfast selection, hotel lacked character
Personal attitude and excelent service! Professional staff fluently speaking English and being able to find answers to different questions. The best service among 5 hotels during our staying in Italy.
Room is comfortable and has satellite TV. TV set is very small.
good brekfast, hotel staff
We found this a convenient place to stay for our visit to Mantova and it was clean and modern. Staff was very helpful Noise from kitchen on interior rooms from street on exterior room we changed to.
everything was fine and the personnel thanks god was speaking english which is not very often met in a rural Italy maybe there should be some changes in the breakfast menu
Rooms fine. Staff excellent and breakfast reasonable. Unfortunately the Manager of the restaurant attached to the hotel treated us very rudely when we wanted to eat only a small meal there.
Clean, spacious modern rooms, good inhouse restaurant with broad menu, ample parking space. Swimming pool closed for maintenance, no information on the hotel and services in the rooms. Internet not for free.
Simply the best hotel by far from the whole of the Verona region. I have been traveling to this part of the world for buisness for the past year and I have tried many hotels. The staff are the friendliest bunch of people you are ever likely to meet and this hotel is topnotch on all fronts. Excellent restaurant, the hotel opened in March/April 2009, so very modern and very clean rooms, the only downside is its isolated location. But this is no problem if you have a hire car, as the road network in this area is good. I have stayed there quite a few times now, and I hope to return there quite a few times more! The Wifi internet was free in 2009, now you have to pay. What a shame!
Quiet, easy to find, spacious, modern The restaurant food was mediocre, but limited opportunities in the vicinity.
I had a lovely stay even with the rainy weather. The hotel/castle is truly a beautiful facility and I plan to visit again with my familly. If you like staying in a historical setting, this is the perfect spot. The staff was very accommodating and even brought my breakfast to my room as a courtesy. I do wish the hotel restaurant had been open on Monday night. It would help to make that very clear when making any kind of reservation for a hotel stay as it is a bit difficult to get to other restaurants in the surrounding area. There is a gate that is closed at night and you have to call someone to let you in. As a single traveler that was not a very good option.
Charming castle with only 7 rooms. Good service and good restaurant. Room was rather dark
free wi fi connection in the hotel
The restaurant was fully booked and receptioon did not warn this. I had to go for a walk to find food.
very comfortable and calm place to stay installing coffee/tea vending machine shall be considered
the kindness of the staff was very good a dissabled person can not reach the toilet because the door opens on the wrong side.
Easy to find, big parking area, easy accesible poor air conditioning system in the room
The restaurant was excellent, in my opinion it is the strong point of the Hotel, the rooms and its amenities were very comfortable too. The staff was very friendly both at the reception and at the restaurant for dinner and breakfast.
Was easy to find and while on outskirts of town was less than 5 minutes from parking in the historical centre. Pleasant dining and breakfast room.
Very comfortable, very good meal, kind welcome;
Good value for money - Staff young and motivated - Good breakfast - Location not on Industrial Estate which is good for the price - adequate car park and access good to A22 Mantova North. Restraunt at Hotel and another one within 200mts. Air conditioning very noisy - window could not be opened on 1st floor as ledge access not good for security - get a room on the floors above with no ledge.
Hotel restaurant was not available during our stay
The staff was very friendly, the room was even better than I expected even after reading all of the previous positive reviews.
Spacious room, good facilities included a small fridge. Good size bathroom. Nice breakfast with good variety and a cappucino machine! Helpful staff. Good close carparking. Supermarket in close proximity The hallway was very dark and the light outside our door didn't work so made it difficult to see when we returned to the room at night.
Staff were very friendly and helpful not to mention efficient. One of the more memorable stays in Italy for me. Breakfast can include a hot cooked one with additional charge.
The staff - they were all very friendly and helpful. N/A.
We stayed in 5 hotels all around nothern Italy.This was the best we had in this price range. Very helpful english-speaking staff. Good large room. Fair breakfast. GREAT value for money !!! A bit far from the city , no problem with a car though.
The hotel was friendly and all the staff were really nice and helpful. The room was comfortable and nicely furnished. Lived up to our expectations fully and would love to go back!
Better air condition system Breakfast with few fruits
Good renovated standard. Very high service willingness among personnel.
friendly and helpfull personel , private parking , breakfast o.k. , big and comfortable rooms,clean
The friendly atmosphere No
Owner very helpful and willing to propose places to visit. Family room clean and comfy although the bunk beds were very squeaky! Air con. fairy quiet. Good breakfast on the terrace. Quiet location although on a main road and driving into Verona was very easy.
Enrico(the owner)and his family were great. He not only made our stay special, he came to the rescue with our car rental agency who were almost impossible to reach when we had a flat tire. The food was excellent and everyone was very friendly. He was extremely helpful with local directions and suggestions of to things to do. Nothing bad. Hotel is a little bit off the beaten path.
Very friendly helpfull people. English, French, German, Italian of course no problem.
The personnel were som dedicated and nice. My best recommendations! Great service, food and wine in restaurant. The directions to the hotel could be better described on internet / email.
Staff Attitude to clients. No.
Very friendly and welcoming family run hotel with a good restaurant, and comfortable
Reception staff were most welcoming and helpful. They greeeted us warmly and went beyond expectations in providing advise on the best way to travel to the opera which was the purpose of our stay.
the owner was very nice and helpful. the bed and pillows were uncomfortable
The staff were superb, the owner is a real character and very very helpful.