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The hotel is in a great location. The staff were very friendly overall, however the owner's wife seemed too serious, and her demeanour towards me at time were very hostile, after spilling coffee on the lounge sofa. Other than this, we had a fantstic time. The food was fantastic and not expensive at all. This hotel is a great find for anyone wanting a relaxing holiday in the Austrian countryside. We will be back..... Smoking allowed in the lounge area and lobby.
Wonderful location, right on the lake and in the middle of the city at the same time. Restaurant - had a lot of national Austrian cuisine dishes for the dinner. When we arrived there was some water/wine and lots of fruit which was a nice touch on their behalf. Breakfast - fresh produce but limited choice The worst part for me was unfortunately service - it is family owned hotel so only rarely there was anybody at the reception atfer 10am, so if I needed help of had questions I had to look for the staf which i found stange. Most of the time when I had to deal with the staff - response was abrupt.
I don't think I can find another one better than Landhotel Schutzenhof at surrounding area, it's amazing beautiful place, the hotel locate at best position beside the lake, the room is very comfortable, I will come back for longer stay. Highly recommend!
General atmosphere, location, cleanliness, trained staff... More info in English. Publications are mostly on German.
Access to the hotel's lakeside lido was a great plus, though a little further away than the 3 minutes it says perhaps! The staff were always helpful and the location is fantastic, right on the lake. The room was very comfortable and clean. We had a half-board deal which I wouldn't recommend as there were very limited menu choices and we had to sit in a set area with no view of the lake - we felt a bit like the poor relative!
Great Hotel on a very picturesque mountain lake. Highly recommend requesting lake view room. Restaurant was very good, especially after long flight and drive from Munich. A short drive to Salzberg. Beds a little too firm for us.
Die schöne Lage und das sehr freundliche Personal hat uns gefallen. Es hat im Moment dauernd engl. Gruppenreisende. Vorallem am Abend ist es dadurch beim Essen und in der Lobby sehr laut.
The friendliness and helpfulness from the staff and owners
Gorgeous location and hotel, perfectly situated in the small city, and five minute walk to the sea. Absolutely beautiful area, enhanced by a well maintained and comfortable hotel. The staff was helpful and pleasant, the breakfast offered was perfect.
Nice wellness area, not croweded at all
beautiful historic building, wonderful bright and clean rooms, proximity to Basilica and town, excellent staff, courtyard setting and great breakfast nothing
Impecable service and atmosphere. An exquisite hotel, quality lodging in historic building. Swimming pool, sauna and steam room a plus. Excellent breakfast. Everything was perfect, a wonderful experience.
The hotel is very good! We liked everything, specially the scpacious and well decorated rooms! The breakfast on the first day was not as good as expected! The second day was much better, maybe because there were more clients in the hotel.
Great town,excellent lake views The rooms (even suites) are very basic and simple.
It is a beautiful historic hotel. The room was larger than we thought with the bedroom and full bath upstairs and the living area and a 1/2 bath downstairs. Very nicely laid out. It even had a kitchen!
The building is great and has a lot of historic background. Location is also very nice. (1) strange heating manner when uper level (my room had 2 levels) is terribly hot but the lower one is almost freezing, window can only be opened on the lower level, heating in corridors and publics areas wasoff;(2) hot water is available only for 1-2 minutes; you can wash hands but shower is not possible; (3) buffet breakfast was not available on one morning (out of two), only coffee and cheese +bread+butter was offered; (4) very high price of hotel room does not in any way reflect the quality (which is clearly below ****).
Excellent location, the castle is situated pretty close to the lake with swans, boats and all that can make you happy. The furniture in the room is rather simple and not very convinient
It was a unique experience, just a super hotel. My room was enormous and the others in my party had little apartments. The staff was sweet and helpful I am sure I could think of something, but I would rather not, it was great.
Fantastic hotel, very comfortable and homely. Our room had a lovely balcony, comfy beds and was well decorated. The photos on the website don't really do justice to the place. The hotel owner was very friendly and helpful. Also good breakfast and location.
Familial staff members, excellent location and comfertable rooms. Nothing at all.
Perfect stay, the owner of the hotel is a very friendly and an extremely nice lady.My kids loved her and wants to go back to see her.
close to post bus station, comfortable and beautiful room, clean and functional bathroom, excellent breakfast, friendly staff
- incredible home stile service with a lot of pleasant attention (even small pictures on the breakfast tables with family name). Annelise (hostess) brings breakfast herself; - place (St. Gilgen) is wonderful; - free bicycles are really necessary in those picturesque land; - umbrellas are so nice... Only extremely positive amotions!!!
Very good personell. Very friendly and personal. Nej
The hotel was typically Austrian in style and the owners very welcoming, helpful and friendly. The breakfast was wonderful and the hotel very clean.
personal service from the owner. Nothing was too much trouble
This hotel is perfect! Lovely breakfast, friendly and helpful people and first class location. Would stay here every time! Excellent sauna area
Very pleasant and accommodating hosts, very clean and comfortable, excellent dining and vacationing recommendations.
Excellent breakfast buffet included in room price. While they were able to accommodate us, they did not have a record of my reservation through booking.com
The hotel situated in a beautiful area, close to the lake and mountains, ski area as well. The staff is very helpful and friendly. Excellent kitchen. I am surprised with their very rich Sunday breakfast. We stayed in a double room for a day and loved it. I see one reviewer complains about the noise from the street. I stayed on the street side in winter and heard nothing at night. Hotel has a small car parking lot. Parking very close to the hotel could be a problem although it is not a crowded area. However one can certainly find a place within the 100 meters.
Very nice and comfortable rooms, friendly staff, own lakeside beach (5 min walk)
Friendly and helpful staff, DVDs available for free rent, excellent location. The pillows could have been a bit bigger :)
At the breakfast, most of the tables were reserved. We were obliged to take seats at unpleasant place, though the restaurant was not crowded at all.
Kind atmosphere and nice location Lack of refridgerator
Was a nice stay , room are clean and staff are friendly , area are good and easy to move around to the city and place of interest We have the room facing the main road , sound prove are not well , over the night can hear the vehical sound very clear
nice staff, nice wellness area, wonderful breakfast the room was too warm (for my tastes)!
to relax, to take a sauna, to take a lot of photos, to see countryside no
We were surprised at the quality of the room for the price, and the location was nice for a relaxing weekend. The garden behind the hotel looked inviting, but we didn't have time to use it. The lakefront provided a beautiful sunset. Not directly on the lake, but it was only a short walk to the water. The town was a little too quiet for a long stay.
Friendly Staff, Excellent Service and Food. Proximity to conference venue was also a big plus point.
Excellent service; helpful staff. Wonderful breakfast! Sauna/steamroom/fitness area very good condition.
location in the city the hotle needs a steam iron
Nice village in nice region. Clean hotel with big room Not a beautiful hotel in terms of architecture and interior
Very clean. Good breakfast
Comfortable, good breakfast, wonderful personnel. No, all was fine.
Efficiency and friendliness of front desk staff, quality of breakfast buffet, availability of free bicycles
Great location in the center of Mondsee, Close to the Lake and numerous restaurants/bars. Excellent breakfast! Good for parents, Baby phone works only from the rooms facing the central square though.
very large,clean and comfortable rooms with lovely sitting area. Breakfast good and plentiful. Staff very helpful and friendly Unfortunately leisure area was being rennovated so we were unable to use facilities
Very big,cice rooms.Everything very clean.Good breakfast.Perfect hotel if you are travelling through Austria.
Great location. Lovely hotel. Great cakes. Will go again. Lovely view from the room. Maybe needs a little improvement in room decoration.
The facilities. The position of the hotel. The Weather. On our last evening we were rather squeezed into a corner for dinner, as there was a party of 6 next to us.
The room position, and the fantastic lake views from our room. Easy access to local buses and ferries to visit other areas. Access to St Gilgen is made easy by private path at rear of hotel
Very nice large room with balcony & sitting area. View over lake fantastic. Very friendly staff and pleasant atmosphere.
The food was superb as was the view and surroundings. One of the most beautiful places we have ever been.
Superb location overlooking the lake; room probably the best I've stayed in; hotel grounds and spa facilities excellent; staff friendly, helpful and efficient; half-board meals excellent variety, quality and value for money. Nothing at all - will definitely return.
the location & scenery - the food was good too. the people were nice & polite but considering the charge was on the high side the service could have been better We felt a little penny pinched when they charged us for tea for everyday when we just requested a kettle and mugs be kept in our room for us to make tea everyday - they charged 6.5 euro for sending a few teabags with it and when we mentioned we had finally got our own teabags without knowing they were charging us for theirs, they still went ahead & charged for the first day.
The view from our room was spectacular. The owner and employes were friendly and helpful with any requests.
Location , walking distance to the village . Pool is stunning !!
Although it says this hotel caters to kids, we found ourselves constantly trying to restrain them from shouting, jumping, etc...I just wouldn't recommand it to families with young children.
location room services
Wonderful lakeside setting and friendly environment.
respectful staff,nice food, and amazing lake view. pets should not be allowed.
The room was tastefully decorated and we had a beautiful view of the lake from the balcony. In fact we "could jump into the lake from the balcony" as described in the information about the hotel on the website. None
Peace and Quiet. Swimming Pool. Very helpful Staff
The views from our room were stunning
Beautiful dual aspect lakeside room. Peaceful location close to village centre. For a 4 star hotel the restaurant menu was reasonably priced and good quality.
the table at my birthday It was almost impossiblr to get a parking placee as a guest because it was used by many not staying at the hotel. The a la carte menus was not enough varieted. We were missing a good steak... The waither neglected us as we did not chose an Austrian wine for dinner, had to wait 0-15 minutes to get our wine...
sauna and pool
hotel fantastic newly refurbished excellent value not much to do around it
The entire staff were friendly and obliging, we appreciated the elevator, parking was convenient, bed comfortable, bathroom convenient,proximity to everything in town was excellent, food good, very well run hotel by a very nice family. Kitchen odours obvious in downstairs corridor.
The best place to stay right by the water!!
Utter professionalism of owners and staff.
Nothing, I am afraid We would like to make our strong complaint about this hotel. We had been assured that the double room we had booked had wounderful view to the Wolfgangsee lake but to our disappointment it viewed to the chimneys of the other buldings and to make matters worse to the kitchen with all the noise and the strong smells of the food which was cooked. As we realised it wasn't a four star hotel but it was a kitchen with rooms full of food smell. It was nothing like the hotel we had seen in the internet.
The location was excellent. Breakfast was a good value and good food. The rooms are lovely and the baths are up to date. No, it all was very good.
Pleasant athmosphère with some historic background about Mozart sister wedding . Nice village wih beautyfull panoramic view over Sankt Wolfgang lake .
Walking around a small city, making a cruise on the lake (unfortunately the explication are only in german and not translated in english) and feeding the birds; visiting the beatiful church and listening the divine service, even if i'm not a very religious person and, of course, listening the local fanfare. Maybe more types of austrian foods and better quality wines (house wine)
Facilities of the hotel have been renewed and quite comfortable. Also the restaurant is opened till 23:00 that is convenient. Location is very good, i.e., near to the lake side and nice view can be expected from the hotel windows.
When we first arrived to the hotel, we were very happy to recognize that it is very easy to reach. It is only a three minutes walk from the bus station. The hotel looks very nice from the outside, it is surrounded by the shopping area, the lakes and the tourists information center, so nothing will be missing. You can have a short walk and take a beer anywhere you wish, eat a pizza, have good bread, cake, ice cream or the famous hamburger from a friendly man called Fritz. The hotel is very close to Basilica Mondsee where the wedding scene of the Sound of Music was shot. At Hotel Krone they have excellent food, clean & spacious rooms, friendly staff & romantic enviroment. It is the place where you can definately enjoy Mondsee. The variety of food at the breakfast buffet.
We enjoyed the scenery of lakes and mountains and walk zone. An air conditioner or fans would be nice!
A very friendly comfortable family run hotel with very good food and obliging staff.My wife and I would be happy to stay there again. IsThe photo of the hotel on the web shows it fronting the lake. This is not the case (although very close) and is rather misleading