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Central location, parking facilities Our room had a shared balcony with the neighbouring room. When the guest from this room smoked his cigarettes outside, we got the whole smoke into our room, unless we closed the window. The surroundings of the hotel are rather run-down, the pedestrian walk-ways in poor condition.
area, view, spacious room,style the breakfast should be more varied
Nice and new, but rather small rooms. Nice outlook towards the valley reception personnel correct but rather uninterested. Breakfast room/restaurant is a big hall and does look like a factory restaurant.
The Spa The matresses where to hard not too comfortable
Nice, new rooms with good facilities and parking at the hotel. Beautiful city of Montepulciano on only 10 minutes distance from the hotel. The treatment at the reception is really very unfriendly, on going chewing her gum! Restaurants in the neighbourhood are very few or were closed. Wellness is not included. Distance to Siena is longer than on the booking site !
Good location. Very nice staff, very helpful in any problems we had. We love to have freash water and other drinks in our fridge free of charge. Also the Spa side offered free water, tea and fruits. We felt Spa area was not warm enough. Also staying there for one week we felt that breakfasts were simple and everyday we had the same choices. The room we had was too little to be 4 stars +.
Beautiful location, large room, clean, good breakfast There was central heating operating only in the rooms, leaving all other reception, dining and sitting areas quite cold.
Room:all rinnovated,very clean Swimming pool:large area could be relax
Large swimming pool, reception 24/7 More a motel than an hotel. Very 1970s, old, shabby. The bathroom smelled moldy. We were woken up by the hotel extension construction work, dogs and people yelling in the corridor. You can very well hear when other people go to the bathroom due to the poor plumbing.The breakfast was awfull: stale bread and cakes, even the marmelade had a strange taste. Our view was not panoramic at all (as suggested by the name of the hotel) : our window opened on the parking... The price was very high for such a place. For the same price you can have a wonderfull B&B in Tuscany. We do not recommand it!!
Central location to nearby sights and towns. In quiet area with beautiful natural surroundings, views and scenery. Spacious, comfortable rooms. Generous buffet breakfast. I wish the promotional rate for which I managed to book our room will be offered also in the future.
Nice swimmingpool in the green, very relaxing atmosphere!
The bathtub had hair in it. So that wasn't good. But other than that, the rest was very clean.
Construction in progress Hard to find
the location near Montepulciano, the pool-area.
The price It's not a very good hotel. Dingy rooms. Wouldn't stay there again
The hotel organizes visits to local vineyards for just 10 euros, perfect. The pool is great. The view from the hotel also.
The rooms are very clean and well decorated. The breakfast is terrible, probably the worst I have ever had.
clean, neat, excellent breakfast, nice people, silent, relaxing we found our beds were without sheets so the staff upgraded us to a better room with no upcharge. No complain about it.
We like a really big bathroom and a good breakfast, helpful hotel stuff and a good location for our trips. No air-condition in room, a view from our room (the roof of a swimming pool)
The rooms were good sized, staff were very friendly and the relaxation spa was easily accessible and very well maintained. The location was pretty good, we just walked from a bus stop, but others would probably prefer a car, especially if you're travelling to other areas around Chianciano. Nothing, although dinner was expensive (25 euro each), which was a bit steep for us. Everything else was fantastic.
Good hotel, staff quite pleasant and helpful, rooms cleaned daily and well-serviced. Compared to some of the local hotels there wasn't much of an atmosphere in the hotel - e.g. bar seemed to close very early and not much going on in the evenings. OK if you require quieter accommodation
Large room, two arm-chairs, flexibility of reception personnel, help and directions. We had a very pleasant stay. No
Friendly relaxed atmosphere. Menu a little limited, but very good food none the less.
The location was very good for shopping in the Terme area. The staff were multi lingual and very helpful.
Clean and spacious rooms, very friendly personnel, good breakfast Very old fashioned decorated
Very convenient for a stopover.
The hotel and restaurant is very nice, good food and decent prices. The staff was amazing. Very helpful and courteous, Lots of great ideas for seeing the region and bent over backwards to assist us. Overall we enjoyed ourselves and would stay there again. We miss you John Paulo The hotel looked very nice but the rooms are plain and the beds were not that great. The staff swapped the mattress.. not that much better. Time for new beds!
Polite and helpful staff. Very clean and generally no complaints. May be food can be improved a little, breakfast in particular. Bread rolls were usually quite hard and no toaster was provided. This is only a minor point though.
Family lead athmosphere, very friendly and helpful personnel, nice grand hotel stylish rooms with modern equipt bathrooms, sufficient bandwith for WLAN access.
The Management and Staff were great, friendly, helpful and curteous.
very nice staff,helpfull,room clean,no complaints.
Good location - not right in the center of things, but an easy walk. Staff was exceptionally helpful. Good parking, clean rooms. Good breakfast (see cons, though). It's nice to have a mini-fridge in the room, esp. for longer stays. They should really just build the price of breakfast into the room rate so you don't have to mess with paying separately.
The staff was excellent, the facilities were great and We had an excellent holiday anything
The location of the hotel was great. Within easy walking distance to Montepulciano yet outside the walls so parking was not an issue. The room was very small but comfortable. Shower did not drain properly so water ended up all over bathroom floor.
Proximity to town center Fairly basic but good value
Good location, friendly staff, clean facilities Very noisy. My room was below the kitchen / dining room with all noises from 05:15 am.from the kitchen staff being heard in the bedroom and subsequently unable to sleep.
simple accomodation with ease of access to the town.
Staff was very helpful. Great views. Walls were thin. We could hear people in next room very clearly.
location shower was moldy and too small. Bed was lumpy
The guy at the reception was the sweetest most helpful guy ever! All the staff was real nice. Location was great. Clean! Wifi worked well! :)
The air conditioning was not working on my first night, which was horribly hot. I changed room for the second night
Great hotel and lots of space, good breakfast. The shower was a wet room typr shower - in the middle of the room!!! This set up just di not work.
The kindness of the staff The hotel is not in Siena, but in Siena province. I had to drive 70 km more because both info city and province were available and I was looking for several hotels in that region, at the end I made a mistake thinking this one was in Siena city and not in Siena province.
Not a great deal at all.The tv didnt work, the wirless as advertised only worked in public area's and not inside the rooms.The ''double'' bed was two singles put together, I recognise this is not that unusual but in a hotel this size I was surprised.The guest noise was the worst I have ever experienced culminating in a house keeper barging into our room at 7-20am without knocking. The hotel did not have the standard do not disturb/make up my room notices to hang on the door. See above. What reveiw can I use for complaints????
Very friendly & helpful staff, quiet, beautiful views
The property was simply magical, like living in a fairy tale. The set gourmet menu, intimate setting, and understated but genuinely friendly service made the stay unforgettable.
We really liked the peaceful, beautiful surroundings and the restaurant meals were outstanding. The experience surpassed our expectations on all fronts. The staff really went out of their way to ensure we had th ebest experience possible.
Villa Cicolina did not disappoint on anything, we loved the rooms, pool, food, garden and especially the friendly staff who could not do enough to make our stay perfect ! Every attention has been made to make this a want to return hotel !
the staff was incredible. the grounds are awesome.
Beautiful setting with wonderful server who always greeted you with a smile and cheerful service at breakfast and who was a great host at dinner. Pool was lovely and room was very large with spectacular views. No
The service was excellent! The staff were attentive to all of our needs and tried to make our stay as pleasant as possible. The grounds were beautiful and well maintained. The infinitie pool had an amazing tuscan view!! It was difficult to get a restful night sleep. One night we found two scorpions above our bed. One was very large. The owners very generously came and killed them. There were also a lot of other bugs that were in our room. We slept with the lights on and with the netting. I think that the experience with the scorpions made us more anxious about what else was crawling in our room. Plus the air conditioning was not working well so we were very hot.
Everything was excellent.
This was the biggest of our several spurges on our 2 week trip through Italy and well worth it. World class views of the Tuscany countryside, picture book suites and lovely country atmosphere. My finance was absolutely blown away. We had the only balcony suite which may have the best views. Generally a quiet country atmosphere... The breakfast is lovely and the dinners an excellent value as an additional cost –just outstanding homemade pasta dishes as a primi course. The casual atmosphere encourages conversations with other couples and we really enjoyed getting to know travelers from Sweden, Portland and Italy. The grounds are absolutely gorgeous with an infinity pool not heated but still refreshing even in October). Fruit trees with ripe figs and pomegranates. Surrounded by old olive groves and vineyards. Highest recommendation – may have been the best lodging experience of the many I’ve had over the years. Particularly good as a romantic getaway/honeymoon. Younger children and teens may not appreciate the relax pace as much.
Very nice room, carpetted, and bathroom with super bath/shower system. Reception staff very friendly. All was mainly fine although I did not find the dining room staff particularly friendly to be begin with.
Grat and helpful staff. Nothing to dislike! The hotel has a wonderful personality. The best! Great food!
mosstly i liked the surroundings the gardens & the pleasent attitude of the staff if you don`t want to get complaints what the the use of this question?
The hotel staff was very helpful in recommending great dinner options. Hotel had a good location, short 10 minute walk to the heart of Montepulciano.
A beautiful, small hotel with a very pretty garden. It is in a good location for reaching the town. The owners are very pleasant and helpful. The accommodation is charming and immaculate.
The hotel was a real gem. The rooms were absolutely charming. They were arranged in pairs, having a siting area between them. The rooms and en suite bathrooms were large, tastefully appointed and extremely clean. The breakfast was a real continental combination and was constantly replenished. The hotel was in lovely gardens anwas only a 5 - 10 minute walk to the walls of Montepulchiano. A super hotel at a remarkably modest price. Nothing
This was an outstanding hotel. I highly recommend this hotel going forward.
Large room with airco. Beautiful, large bathroom. Good breakfast. Free parking.
Wonderful and gracious hosts. Terrific location for touring, wine region and town access. Very clean, tasteful and spacious rooms. All facilities upgraded and working well. Breakfasts were lovely and fresh.One of the best accommodations on our 6 week tour of Italy !
Extremely comfortable hotel in beautiful surroundings. Very high quality accomodation and excellent value for money. Rooms were the best we have stayed in in Italy and breakfast was excellent!
We enjoyed our stay. The location was ideal for walking into Multipulciano and driving about Tuscany. The B&B grounds were lovely and private. The room and dining area were very clean. The convenience of breakfast and coffee was much appreciated. The bedroom and sitting room could benefit from more light. Either higher wattage or more lamps.
The staff were very welcoming and helpful. The hotel was excellent - very clean and nice breakfast! Good location.
Hotel was a great find. Great location, very comfortable and exceptional service.
Amazing view from suite booked. Presentation of hotel. Helpfullness of staff.
You feel like you are staying in a palace, with ornate room furnishings and high frescoed ceilings. The rooms include luxury modern bathrooms, with fancy basins, rain shower, and lights that change colour for the added ambience.The rooms are equipped with new technology including CD player with Ipod dock, free internet (wifi or via internetTV), and a Nespresso machine. Minibar items were complimentary and they also included 15minutes of international calls free. Breakfast was great - fresh bread and croissants and a range of fruit. The staff treat are very friendly and helpful. finding the parking lot was challenging
Wow - have never stayed in anything so unique. A genuine Palazzo. Great welcome by staff and information about the area with excellent food recommendations too. Was mesmerised by fresco on roof of our room. Bathrooms are modern. This hotel provides a memorable stay and wonderful experience. Every room is different but all are special. Like hotels in any hilltop Italian town - not easy to reach but staff couldn't be more helpful to assist - directing us right to the door and alerting local police to our short term unloading of bags out the front before we moved our car to the nearby hotel parking space.
We rented the view suite, and it was fantastic. The staff was excellent. Location could not be better.