Breakfast was excellent No
Staff kindness and availability
Bad service in the bar! Bad information to the parking!!!!!!
I like the location. The breakfast buffet is very good.
Excellent position in the center with all the usefull transport connection nearby the hotel:bus and airport shuttle. Quiet and cleaned rooms, i really had a good rest. Very good and rich breakfast with a quiet atmosphere. You can also reach in 15min the famous beach Samil by bus. Unfortunatly staff didn't speak good english nor french or Italian and they were not availble to help for city information as simple indication on how to get somewhere. One of them replied me that this was not a tourism information point!! From my point of view ,this is unacceptable answer from hotel staff.
The general ambience was good, it is a pity the bar closed at 2359 for residents when there is a night porter. On my second night, at 1800 another guest was booked into my room and entered whilst I was in the shower. Poor administration I think. Also, why do the chamber maids not check to see if the basins are not blocked or the water is slow to run away. It is the sign that the service is not 100% and is why I have classified the hotel as "moyen".
Breakfast fair to the price. The room had windows facing the court which had a roof. The room was very hot and the aircondition was not started from central. it did not help to open the windows to the yard. Get a room facing the street.
The hotel staff were very helpful and sympathetic and when we left things in our room they sent them to us in Madrid the next day.
I stayed at this hotel as part of my tour of Northern Spain. This hotel was by far the best hotel on my trip beating three other 4* hotels hands-down. Very friendly staff and a clean & comfortable room. Also free private parking out front. I can recommend!
Beach in front of the hotel. No parking available at the hotel, had to leave the car 1.5km away
The price , The free park, near beach ( 1,5 KM +/-). I have staied in several hotels in Vigo, and for th price they charge me in August and for the location I'm definitely a client for future.
Was very pleased with this hotel. Rooms were comfortable, large and very clean. My teenage son left a mobile phone in his room, and the reception staff immediately phoned to let us know. As we were not able to return to collect it, they promptly sent the phone to our forwarding address, which arrived the very next morning. No complaints whatsoever about this hotel.
This hotel is a good clean hotel, with a large room. It is comfortable, and the price/quality ratio is good. Breakfast is resonable. I liked the fact that there was a good parking that was free.Internet connection was reasonable. Only stayed one night for business, so it was ok. I did not think that the staff was very friendly - they were just ok. Although the rooms were big, they were noisy, and at 4 or 5 am, I woke up with noisy neighbours. The walls of the room are thin, and we could hear them speaking loudly in the corridors and when they reached the room also. It is not in a "nice" area of town - but ok, if you have a car to move around
Location. Not very clean, nor friendly. Doesn't seem a 4-star hotel.
Comfortable hotel helpful staff. Easy parking No restaurant and rather far out but taxis were not expensive.
Rooms are lovely, and restaurant was very good
A large modern comfortable hotel. Room was enourmous and bed comfortable. Food in the restaurant was ok but restaurant was little used by guests. The location is not ideal for visiting the city centre, where driving and parking is nightmarish even by city centre standards.
very friendly staff, good position, very close to train and bus station as well as city centre
Very polite in reception and the spa offer that they have, it was fantastic!
l did not enjoy my stay. It mainly caters for tour groups and large group bookings, rather than individuals. It is very noisy. The facilities listed on website were not available even though requested well in advance. ie; Car-parking & double bed.
Central location. Tiny, expensive parking spaces. Poor breakfast selection. Dated interiors.
Comfort, staff, position Noise from other rooms and from impolite people during the night
Easy to reach. In a good location (near train station and city), clean and comfortable. Got the wrong information about the spa. The special price was for one hour and renting the flip-flops was 2 Euro not 1.5. That s not a big deal but getting the wrong information was annoying. Anyways the spa was wonderful!
Very big rooms and nice and comfortable bathroom The location is very good for everything
The location and the staff Very noisy.
Large balcony outside my room with great views. There were only net curtains covering my window and I was on the 8th floor overlooking the hotel's neon sign. No mini bar in the room.
Location good for shopping finding the parking area
convenience of location in Vigo woman desk clerk not very personable
good service, friendly staff too noisy...
I booked this hotel as it was very convenient for the railway station as we needed overnight accomodation while travelling by train to Portugal. Arrived late and left early and found a good selection of bars and restaurants in the immediate vicinity.
Location & helpful reception Noisy water pipes & elevator. Poor breakfast.
Very good location and good standard for the cost. Very comfortable bar facility Doors closed a little loudly so a problem for late arrivals
Comfortable-excellent beds and rooms. very helpful receptionist. car parking available. good location for restaurants and just at start of shopping district
Very comfortable room with excellent beds. Great view from the 6th floor balcony. No English spoken by staff and no English channels on TV.Not even CNN or BBC news, however we did not go away to watch TV
The staff were friendly and efficient. The room was clean, with a large bedroom and lounge/kitchen area. The location was excellent and only a short walk away from the old town. There was free on-street parking within 50m of the hotel.
Modern rooms in good location for the historic part of the city, 15 minute walk to bus and train stations. Would stay again. No English language TV
Room was very clean and comfortable. Food in cafeteria was good. The hotel has a few limited parking spaces out front. There are spaces on the riverbank which become free after 6pm. Even though the rooms have a washing machine there are no facilities available to iron clothes
Friendly staff, super space in the apartment far bigger and grander than we had expected. Not overlooked. Not a picturesque view but pleasant.
Easy to find, convenient parking, great location close to Old Town. The staff was great and apartment very clean. Really great apartment; unfortunately, I would not return due to detractions. Lost one night's sleep to sewage smell that permeated apartment(second floor). Smelled bad outside so maybe from factories south of town? It was fine other nights. Did not like walking past working girls and their bosses above hotel late at night. WiFi is great if you have a laptop but a computer for guests without laptops would be a plus.
Rooms very spacious. Worked out very well for our trip. Difficult to locate.
Apartments were excellent and facilities were good Back of the apartments face poor housing
Value for money, clean
We were very comfortable and enjoyed our stay. The apartments are spacious, attractive and were presented very clean, the staff were friendly and helpful, and we enjoyed the food in the cafeteria. The view out of our windows, which would have been very pleasant with a little stream and ducks, was marred by the graffiti on the wall of the building opposite. However, the area was perfectly pleasant and we were not aware of any other problems.
Very well equipped, washing machine, cooking facilities. Close to restaurants and sights. The most comfortable hotel of our holiday.
The staff was very accommodating and gave us free hot water in the morning for our instant oatmeal and coffee from the states. They stored our bike carrier boxes safely in a state room. The WIFI in the Suite room was so bad that we had to move to a different room (a more central standard room) to get a signal. They did this for us and provided us a refund for the difference in the cost of the two rooms.
the hotel is very well situated for traveling around Galicia.Cangas is a buzzing little spot and the hotel looks out over the busy port.the ferry to Vigo is also just outside.we will definately use this hotel again.free parking is just outside the hotel.
Location Price Breakfast
The view was excellent, the staff VERY helpful and friendly (particularly Fernando, and Sara as well), close to the ferry, bus station, and beach. Excellent value!
Wonderful views of the sea and the park with its fountain in front of our room.
La atenciónde todo su personal es excelente, es un hotel muy limpio, el ambiente alrrededor es muy agradable. El NO disponer de aire acondicionado en la habitación
The friendlines of the staff specially Fernando.
Good location No
This hotel is perfect for access to all types of holiday, close to Vigo (by water taxi) and virtually on the beach for the sunbathers. For those of us without a car public transport is close and covers coast and city routes.The hotel its self is of a very high standard,staff very helpfull at all times (24 hours ) Shall return!!
The continental breakfast was good as was the receptionist 'Fernando', he was a star, the rooms a good size and free internet and wifi There was no Parking, the spaniards like to come to life at around midnight and tend to sing right under your bedroom window as the hotel backs onto a little town square
friendly staff.clean room restaurent was expensive for food and wine at this class of hotel
The staff was very kind, rooms in good conditions, wi-fi, acceptable breakfast, good location. I didn't find something wrong with this hotel
Very impressed. A modern hotel decorated to a high standard. 10 minute walk to the train and bus stations, 10 minutes to the old town. Excellent.
The ratio value for money. A 2 star Hotel with some 3 star characteristics.
City location Included breakfast was the worse of our trip in Spain.
the staff were very friendly and patient.The room was comfortable and bright and the hotel was only a short walk away from the city centre. the card-key to enter the room.
Did no like the lack of bedside carpets [cold floors] and in-room safe, but particularly, the need to vacate the room by noon so that the [very friendly and competent but always hovering around] housekeeping ladies could get to the room by 1:30. On vacation, I don't want to have to worry about waking up early, if I go to bed by 2-3 am, which we did every night.
Convenient location Vey clean room and public spaces 3rd bed in room was totally inadequate No hot items available at breakfast (but good cold choice) Absence of shelves in bathroom Hot water supply indifferent
Hotel Nautico is a small, nice hotel, situated very close to the port, marina and the old part of the city. The shopping district is also within a walking distance. Vigo is a pleasant place with friendly, though not English-speaking, people ;) The best of all was a visit to Islas CIes - absolute paradise on Earth.The Hotel is very clean, quiet and the staff are very friendly. The staff at the hotel do not speak English but, believe me, they are absolutely communicative :)
the staff is polite and the well situated. free internet. too noisy... breakfast is really poor. expensive parking close to the hotel. because of the works on the street, complicate to find.
Located very well near port and city centre. Despite my lack of Spanish and the receptionist's lack of English she managed to indicate where to park the car and ensure the parking ticket was stamped in order to get the appropriate discount.
Central Position, staff friendly & helpful no tea making facilities in room and no lounge in hotel
L ' estrema vicinanza al porto. La camera abbastanza spaziosa e confortevole, wi-fi nella stanza. / Hotel is just a small walk far from the harbour. Rooms are spacious enough and have wi-fi.
Proximity to waterfront Hotel signage was tiny..... very small name on building.... easy to miss
Very friendly and helpful staff. The position of the hotel was ideal near Vigo's port and the city centre. The room was reasonably spacious and extremely comfortable, and I appreciated having a wireless internet connection. The only disturbance came from construction work outside, but this wasn't the hotel's fault.
Very helpful and friendly staff. Location. Dont bother to get breakfast there. Really nice cafeteria just in front of the ferry to Cies Islands' jetty. Very old rooms. Unbearable bed. Really old. Very noisy hotel, could hear even when other rooms open the tap.
Friendly, helpful staff - despite not sharing a common language. Some rooms are rather small - but clean and comfortable.
good location One disrespectful member of staff - misunderstood politeness for intrusiveness
All was magnificent! Nothing, all very much was pleasant.
the situation is fantastic a wee bit expensive - particularly if you did not make use of the spa facilities
I like to stay in this Hotel In the winter season; it is good to relax without so many people.
The localization of the hotel (excellent, near the beach), the room quality (very good) with full sea room view, the breakfast (in particular the fruit selection, with magnific strawberries), the spa with salt water and several facilities (inner pool, sauna, etc...) The employees of the reception did not provide an adequate attention during my check-in. I had to wait to much time, few information was given and also I had to ask 3 (!!!) times for a crade, which only was delivered latter. Also, the 4pm hour for inicial check-in is too late in my oppinion. I would expect something like 2pm and not 4, which makes you "waste" a big part of the afternoon
The spa, the confort and the beautiful view of the sea. The spa was full of people, and we need to wait to go to the pools.
Location, Excellent spa , staff, room is fantastic, and most off all veiw is the best. Soap finish before I finish bath.
Excellent spa, beautiful rooms wit a perfect sea view. Helpful staff. Just everything you needed for a nice stop over
O the back of the hotel there is a park where the kids and grown ups can have fun - good for families. We were allowed to enter the hotel at 4pm and leave at 12am, less than 20 hours for 130€...Also I was not allowed to book the hotel directly for one single night, only through booking.com
Excellent hotel, room and facilities
very nic3e staff, relaxed but efficient no real bar area where you could sit with a drink after dinner
Very welcoming staff, the downstairs bar area was alovely place to relax with a drink and watch the rain outside! The whole decor was good and certainly deserving of it's 3 stars. If the disco had been active right next door, noise may have been an issue.
Grood location near to excellent beach and easy walk into fishing village. Completely Spanish holiday location very few foreign tourists in the area. Very little English spoken locally but locals very helpful. Great seafood in local restaurants at a reasonable price.
Very friendly and helpful staff. Modern style nice hotel with pleasant rooms. The next-door disco was thankfully closed during our stay. No English-language tv-channels.
Good location and rooms with views over rias pontevedra and near A1 Canelas beach 5 mins and 15mins Portonovo old town all in all Hotel and Staff V good but may need to book early in summer Car parking a bit restrictive
For the price £23 euro it was clean tidy people friendly a good bed and nights sleep no English then I have no Spanish I will stay again on a main road close to where I needed to be in the morning dont expect the ritz the cheapest hotel I have stayed in I paid £67 in Santiago and no difference thanks for the bed and friendship
The people in the hotel are really friendly and helpful. The bathroom has been recently renovated. Nice breakfast as well. The hotel is next to a gas station, a busy street and a workshop. Which means that at daytime it may be kind of noisy.
The staff was super friendly and helpful. The breakfasts were very nice -alot of variety. The rooms were very clean.
Poor sound isolation in rooms
The hotel allowed dogs which was great for us. It was also a good place to stay for a couple of nights, when travelling in Spain, A nice layed back place, good value, including the breakfast. It was a shame it was situated on a very busy, fast road next to 2 petrol stations!!.Their is double glazing but still noisy if the window open(especially in the summer with no air con!) It was difficult to walk from hotel, on this road too.
Staff were very helpful. Busy road at the front was noisy so lucky we had a rear room, not much of a view though.
The friendly and helpful staff who did everything possible to make our stay enjoyable. The views from the front were beautiful. The rooms were clean and satisfactory for this type of hotel and the hotel is spacious The only thing to spoil it was the road noise, as there is a very busy road directly in front of the hotel. A rear view room would be better, but no view
This was for sure a budget hotel but but cannot fault the place.The food in the restaurant was good and value for money. The rooms were spacious clean and comfortable. Unfortunately there was a language barrier and no member of staff spoke english.but then I dont speak Spanish Rooms at the front of the hotel were on a busy main road and at the back a railway line.
Excellent on site restaurant, very nice swimming pool, good treatments in the spa, very friendly staff Nice hotel, just don't stay there in high season, way to expensive for what it has to offer.
The spa facilities were very beautiful and relaxing. The rooms were cleaned immaculately. The staff were very helpful. Breakfast was excellent. Be careful to book a spa experience with breakfast rather than just a room, otherwise you'll pay extra for the facilities and the breakfast. Massage a bit disappointing.
Good location - big well designed room Food, service and music in hotel resturant not in line with quality of the rest of the hotel
Almost everything, from the quietness to the sober decoration.
The pool area was nice and it catered for children. The prices were high for what we were provided, but then it was high season. The Spa treatment was poor and the spa itself is overpriced with a (typically Spanish) unknowledgeable staff.
Excellent hotel, staff always very nice, fantastic spa, good breakfast, walk distance from the town center... An excellent stay! Plus, they offered us a suite instead of a double for the same price, which was great! None, all was perfect
god facilities, quiet
Everything is new and perfect for a four stars hotel.the spa is very good.
Excellent facilities.Attentave staff and superb restaurant. Perhaps for charging for my kids using the pool. 2 x 2yr olds !
The hotel has a beautiful spa, enjoyable in sunny and rainy days since it is partially covered. The seaview is gorgeous and everything is totally set for your comfort and relax. We spent a great week among the spa, the kids pool and the relaxing restaurant area in the garden.
Overall my experience was positive. The room, and facilities were good, and the room was serviced very well every day. The staff were helpfull when required. There was no facility in the room to make a cup of tea and also the cooked items at breakfeast were not kept hot.The staff were not very friendly compared to other hotels I have stayed at.
The location was perfect, near the marina, and the old town, shopping street, everything a stone's throw from the hotel! The rate was a little bit high...
Thank you very much for staying atthis hotel. It was really great impressions. thanks again
Location and the breakfast. Within 5 minutes walk one is able to see all the attractions from Vigo. I was asking for a Iron to press my shirt in observance of a Business Meeting. This was not available.
Good service, nice location
Excellent location & easy to find
Close to center and to the sea. Clean and ok room. The parking in garage was a little expensive.
Very convenient location in the city and close to the marina and Vigo port making it possible to go on day trips.
Exceptional shower, good breakfast included, proxiity to bay and town.
Central location and availability of car parking on site. Good breakfast buffet to suit all tastes, but in small room. Steet side quite noisy on Friday night
The location and the room
Too much money for everything No everything came with a price tag to much money
The hotel is awesame!!! Only one thing, our closet was a little bit dirty from outside. If you stay in 5 star hotel, it could not happens! But the rest of our room was perfect, so we had forgotten really quickly..
newness & style of rooms also the balcony was superb as was pool & spa although is very new use of more Hotel english literature would have helped my stay however it was stil very enjoyable
I really enjoyed the design of the hotel, the spacious room and the lobby where a couple of informal business meetings took place with great success.
The interior and design of the rooms. no
everything easy and nothing too much trouble for the staff. Concept of free mini bar makes a real difference! great no wifi in rooms (but not a problem as free wi-fi in lobby)
Beautiful and comfortable
Attention of employees :o)
Location. Free WiFi and mini bar. Very helpful staff. The non-smoking room smelt slightly of cigarettes.
Nice building, friendly staff, location is lovely, good breakfast Parking is not great.
Was a nice hotel - was not long in the room - but had 2 good nights - breakfast ok and nice respons in reception.
The room was clean and double glazed windows kept out the noise from traffic. Extremely close to the ferry, which is great if you're going to the islands. Nice AC Palacio jelly beans : ) The fitness room was rather small, but it didn't bother me. The view on our fourth floor room was obstructed by a partial concrete wall, so we had to stand on a chair to see the harbour. Ask for rooms on the third floor down.
very comfortable, good view of port, quiet,
Clean Quiet Good TV package Expensive breakfast Parking is limited in number of places and very expensive
Good behavior of staffs, cleanness, facilities, view,... just interruption of wi-fi.
The staff was really good and the room really clean. The facilities are quite good. The heating system makes noise and at morning there was a lot of noise specially from people that cleaned the rooms.
The Receptionist at Hesperia Vigo Ms. Olijia was excellent, very helpful with good english.
Bad smell in bathroom around toilet which was leaking onto the floor. We were moved from a previous room which had a toilet that was also leaking badly.
Location, extensive buffet breakfast expensive parking considering there was no parking available on the street
the breakfast buffet was very good, familial with an extended choice Air conditionning would be a plus. The garage access is too narrow, we stopped using it after scratching the car
Good friendly staff. Willing to impart their local knowledge. Bathroom smelled of staleness, but so did most of the bathrooms we used on this trip.
We liked the friendliness & efficiency of the staff, excellent service. It was a bonus having a garage for your car with access to your room from the garage. no
Very convenient location and good value for money The system for opening the doors and accessing the rooms through the garage is too complicated.
Good food in the main restaurant Poor quality of food in room service.Spa facilities for women not complete e g no facials, etc Main problem was air conditioning in the room was faulty.
Wondeful value for money at a great beach resort in Galicia.
Comfortable room, excellent food, helpfull staff.
Lovely hotel, excellent facilities, efficient and helpful staff, great breakfast in a very nice seaside resort with an excellent beach. None