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Rooms were just remodeled and are very modern now.
Loved the hotel!! Great customer service and the room was very clean! Would definitely stay there again!
The rooms were modern and fun looking. Staff was very nice. Very close to the beach! We had to switch rooms after we unpacked due to the electricity not working. It was kind of a pain. I wish there was more of a breakfast, muffins and fruit was not enough for the kids.
Everything was amazing definitely going back
Really close to beach. 2 min. Walk We have a 19month old son so we wanted a place to stay that was close enough to walk back to the Hotel if needed Kinda loud at night time with other kids and family's coming back from the beach. It's totally understandable. Kids are jacked up from a great time on the boardwalk! Didn't bother me a bit.
Great location if you are visiting the Boardwalk. Room was clean, bright and comfortable. Organic soaps & shampoos. Wood floors, not questionable carpet. Decent continental breakfast. We will return! We didn't mind, but noise carries. You can hear the boardwalk rides while they are operating and probably due to the non-carpeted floors you can hear more sounds outside the room than usual.
close proximatey to the boardwalk tub was very dirty and did not drain, room was overall not clean, bird droppings all over outside patio area, staircases were dirty and poorly lit, elevator was out of order, female at front desk tried to rush business and i felt pushed out, hotel was once nice but obviously "let go".
Staff was nice. They should use fitted sheets so they don't come out and fitted mattress pads as everything was a mess to sleep in.
Good value. Friendly desk staff Close to the beach in Santa Cruz Nice room--bed, furniture, plumbing, air conditioner all in good condition Flat screen TV and internet No pool
This hotel was filthy. The bedding reeked of stale cigarettes and the room was dirty and the furniture was stained from previous sweaty bodies.
Nothing Nothing goes when it's dirty!
Room was noisy on a very busy road - not a very nice part of town.
The room was comfortable and spacious on the top floor. The bed was good and the bathroom adequate. There was balcony which was a plus Our room was a 'view' room - not of the ocean but a river than runs into the ocean. Unfortunately it also overlooked a busy road, so except for the late night it was noisy
The view out on the balcony.
The staff is very nice The cleanliness quite scarce
Good tv, comfy beds, nice pressure for showers People around the area, lots of hookers
Great location, enjoyable walking distance from the boardwalk, good value, and the service is very friendly for what I expected! Fridge and microwave in the hotel room which is nice! Overall would book again on a budget trip. There was lots of cigarette burns in our smoking room which is expected but it made the bed more uncomfortable to sleep in. My boyfriend didn't want to use the bed blankets but I used them anyway and felt itchy all three nights! I regretted it immediately. Room wasn't cleaned after the first night unfortunately but we weren't messy. The maid was cleaning our neighbors room the 3rd day, but they happened to leave their Pepsi drink in our room! I think the maid's child left it there? They were playing in the other room while it was getting cleaned.
Extremely courteous and helpful front desk staff. English speaking maid service. Comfortable bed.