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Swimming Pool It is not a case of 'not liking' - if you are asked me to rate the restaurant I would have stated 'poor to fair'. Being a person with immense experience in food and wine - and taking groups to many European wine regions, I thought the hotel and service superb but the restaurant was in no way compatible. The 'degustation menu' was extremely disappointing, the wines were not served at the right te
I enjoyed the ambience, particularly the terrace for lunch. I enjoyed the architecture of the hotel. I enjoyed the view from my room which was spacious and very comfortable, especially the pillows. the food was good and the senior waiter was excellent. Nothing
Peace and quiet in a beautiful location. The hotel is delightful and charming. We had a room with a terrace where we could enjoy views of the river. The restaurant was beautifully presented but the kitchen did not live up to it's over-priced menu. We were very disappointed.
It is one of the best hotels that I have already stayed. It is in a calm, beautiful and romantic place. It is wonderful!
The Port was great! Location in the valley and comfort of our room with our own balcony--excellent. Cleaning staff was prompt and responsive, very nice. The lighting was a little dim, it was not easy to read. Could use brighter bulbs at least at the bedside.
Wonderful location and views. A stylish, comfortable hotel I would like a towelling dressing gown in the room
Very peaceful and tranquil
The wonderful welcome complete with a glass of port on the terrace - the best check in ever Lack of coffee table in junior suite
Excellent view over the river Douro. Very good location to relax in a extravagant/luxory ambiance. Small balcony with two chairs or the canvas chairs near the pool let the Portwine taste even better. it is difficult to discover surrounding area by foot (no boardwalk, no hiking trails). Friendly staff, yet poorly trained.
the room and the view
The location and staff were first rate and better than could be expected. None
A beautiful setting and a well run, well equiped,and friendly hotel
Superb location, attentive service, wonderful food. Fantastic - we will return.
The fantastic view, the quietness, the portuguese kindness, the wine, everything...
Spacious rooms, clean and comfortable Price for night not adjusted with the services offered, mainly the very poor breakfast, lots of better options in the region for 125€ a night
The environment. The grave yards, the weather and sightseeing. The AC noise
On arrival we were shown the hotel and quinta. We were met with great hospitality and felt welcome at once. Dinner was delicate and clearly made with much care.
The staff and location are wonderfull. A great place to relax and enjoy the wine and country
Beautiful location and immaculate attention to detail. Provided everything we could possibly need. None
Kindness Staff and see sight No cold minibar in my room
Helpful and knowledgeable staff and wonderful setting.
Very poor breakfast (choise)
Stunning sorrounding, super friendly staff, a real gem. Be aware that you have a 25 minutes ride off the main street in the Douro vineyards. Not negative, just be aware....
Room and facilities were superb and memorable. Views were breathtaking and worthy of many photos. Wines were first-rate and the tour of the facility was very interesting. Can even walk among the vines. Glad we stayed there! This is not about the hotel itself but the drive to it on a very harrowing and treacherous road. The road is a switchback and very narrow, only wide enough for one narrow car but is considered two-way. This makes the 15 km. drive to the hotel about an hour! The infrastructure needs to be improved, because the guests are absolutely exhausted (speaking for ourselves) by the time of arrival to the hotel.
The Quinta itself is very beautiful, with plenty of spaces to explore and great views over the Douro Valley. Nothing to point. Excellent experience.
The environment The air conditiong was not functioning well!
Kindnes of staf and willingnes to help The staf spoke only portuguise
Good location, friendly atmosphere
The hotel is conveniently located in the heart of Tua and Douro valley. Perfect for train travellers. Landscape around is beautiful. Restaurant nearby is excellent. The staff was friendly, we even got vegetarian breakfast. Should focus on enviromentally sound practises such as less frequent exchange of towels, etc.
the location although remote was beautiful,right on the river with views of the vineyards. The owners went out of their way to make your have to drive all the windy roads once you arrived. I would really recommend this hotel. Nothing
Friendly environment. Localization: landscape, close to railway station and river pier, ideal for our purposes. Food.
Run by a lovely family. Perfect situation for train travellers. Excellkent pool and good restaurant next door. Frfeshly squeezed orange juice for breakfast - lovely
Very pleasant riverside location in village consisting of little more than a railway junction station. Modern hotel, well-equipped. Restaurants within walking distance. Front door usually kept closed so summoning of proprietor required to gain entry, although his response to bell was impressive.
staff did not speak English and the town of Tua was extremely isolated and hard to get to
Excellent breakfast with homemade stuff (fresh pressed orange juice), the hotel is led by friendly Portugese family, extremely quiet place, rooms with the view of Duero river
Good homely feel Surperb veiws