Overview

Hotel Hacienda Cola de Caballo

Carretera a Cola de Caballo Km, 67320 Santiago, NL, Mexico
+52 818 369 6640

$59+

Overall guest ratings

8.0/10 Good
Based on 227 reviews

Review highlights

  • 9.0
  • 7.8
  • 4.9
  • 2.4

Good to know

  • Great view

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    Amenities

    • ATM on-site
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Fitness center
    • Free parking
    • Playground
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 227 reviews
    • 9.0 "Terrific location."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.3 "77% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      1.0 "90% didn't like the uncomfortable beds."
      2.5 "Air conditioning was criticized by 75%."
      1.0 "90% thought the tv was sub-standard."
    • 2.4 "Quite uncomfortable."
      1.0 "90% didn't like the uncomfortable beds."
      2.5 "Air conditioning was criticized by 75%."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."

    Overall Rating

    7.5 Good
    Based on 97 reviews
    • 8.9 "Location is great."
    • 6.3 "Food is average."
    • 4.5 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
    • 2.2 "Quite uncomfortable."
    • 1.9 "Generally quite dirty."
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    Overall Rating

    7.6 Good
    Based on 129 reviews
    • 9.1 "Terrific location."
    • 7.1 "Good service."
    • 5.6 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      1.2 "88% didn't like the uncomfortable beds."
      2.6 "74% said rooms were dirty."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 2.3 "Quite uncomfortable."
      1.2 "88% didn't like the uncomfortable beds."
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    Good to know
    "Great view"
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