I like the facilities , the views. Very clean and modern rooms. Excellent treatment at front desk and employees
Friendly staff, able to book in and check out early due to flight arrival and departure times. Restaurant food excelent.
Expected the room size to be bigger possibly due to the photo shots shown on the web. Room size was ok though.
The facility was lovely and the staff was very polite and helpful. We especially enjoyed the food in the downstairs lounge and restaurant.
The room was very comfortable, both it and the bathrooms were very clean with good selection of soaps etc. Cleaning staff friendly too.
The pool is lovely but very small, the steam room (turkish bath) didn't work very well and it would be nice to have a better selection of english speaking tv channels
The Palacio offerred 5 star accomodations at 3 or 4 star prices. The room was quiet, large, beautifully decorated.
The hotel was well situated and peaceful. It was modern and comfortable.
It was a shock on departure on Saturday morning to discover that breakfast did not begin until 8am. This is OK perhaps on a Sunday but not what one would expect from this standard of hotel on a Saturday
The hotel was stylish and well-equipped in a nice location, within a 7/8 minute walk of all the sights of Santiago de Compostela
The breakfast was expensive for the buffet display on offer - and our waitress was rather casual, lacking customer service awareness.
as there was a bar advertised but no bar opened most of the time
in a very quite area of the city and the mini bar though limited free
in common with most spanish hotels there was no tea/coffee facilities in rooms
The hotel lacked athmosphere,--But the Receptionest was very Helpfull and plesent.
The hotel did not seem to be a 5 star . The Hotel is situated down the hill from the town. I think I would prefer one closed to the town center.