Overview

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Hotel Mercure Comercial Santo Domingo

El Conde esquina Hostos, Santo Domingo 10211, Dominican Republic
+1 809 688 5500

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+1 809 688 5500
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Rates

Overall guest ratings

7.0/10 Good
Based on 455 reviews
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Review highlights

  • 9.1
  • 7.0
  • 3.4
  • 3.3

Good to know

  • Great reception

Nearby

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    About

    96 rooms, 2 for disabled guests. Located in the heart of the colonial area of Santo Domingo, the hotel building was completely refurbished in 2000 and is an ideal base to visit all the historical monuments in the old town centre. 30 km from the airport.

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    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Currency exchange on-site
    • Gift shop
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Room service
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 455 reviews
    • 9.1 "Terrific location."
    • 7.0 "Good breakfast."
    • 6.9 "Service is ok."
    • 5.6 "Average amenities."
    • 5.0 "Average cleanliness."
    • 3.4 "Rooms are not good."
    • 3.3 "Internet is poor."
    • 2.8 "Horrible vibe."
    • 2.6 "Quite uncomfortable."
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    Overall Rating

    7.2 Good
    Based on 263 reviews
    • 8.9 "Location is great."
    • 7.2 "Good breakfast."
    • 7.0 "Good service."
      7.4 "74% said the reception staff was great."
      9.0 "90% found the staff to be very friendly."
    • 2.9 "Awful rooms."
      2.1 "79% complained about the bathroom."
      0.6 "94% said rooms were small."
    • 2.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.1 "69% thought it was too noisy."

    Overall Rating

    7.4 Good
    Based on 36 reviews
    • 9.1 "Terrific location."
    • 7.4 "Good service."
    • 3.7 "Rooms are not good."

    Overall Rating

    6.0 Okay
    Based on 50 reviews
    • 3.0 "Awful rooms."

    Overall Rating

    7.1 Good
    Based on 104 reviews
    • 9.3 "Terrific location."
    • 7.0 "Good breakfast."
    • 6.5 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 3.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      1.6 "84% said rooms were small."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    data provided by TrustYou

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