The room was big and clean. The hotel stuff was friendly.
Great views from spacious room. Includes a plentiful breakfast and garage parking. Very good location to where explore the town. Next to a train station. Room a bit stark.
The stuff was quite helpfull. There was a free parking in the hotel's garage. The building itself is an unattractive monster, and is situated near railway.
I liked the fact that the hotel was close to the centre of Guimarães and the price. The room was also comfortable and clean. Breakfast was ok. I did not appreciate the look of the building, I mean, it's an old building I know but it could be renovated.
Good location! Staff very helpful with car parking. Clean rooms but a little small.
Location and sighseeing
view was great , close to historical centre , nice large rooms it was very plain inside , and no free access to wireless , just an slow old computer in the lobby
large rooms, nice view from the breakfast floor, friendly staff, restaurants nearby
The location, the staff and the size of the room. It needed a little more of insulation from both the inside and outside noise and also we got a very loud AC device, impossible to use during the evening.
Hotel was very central
Lovely well designed, clean hotel , well mannered helpful staff, well worth the money would 100% return at a later date. Pool would be nice and slightly more variety for breakfast would be good
Good, modern and spacious hotel apartment with friendly staff and excellent breakfast. Nice place to stay if you have a car and want to explore the Douro region. It is a long way from Porto centre and deceiving in its description.
Service, hotel cleanliness, breakfast internet wifi
Very clean, nice apartment, good equipment. Wireless internet is not avaiable in all rooms. Only few parking places.
The hotel was clean and modern, the staff helpful and friendly. The shower was a bit substandard (temperature and pressure variable). The Restaurant was closed on the Sunday night of our stay - which was a nuisance as we'd been looking forward to eating there. However, we were able to find a very friendly Portuguese place in the town - great food at very reasonable price.
Nice room, with a lot of space, two LCD TV. Air conditioning not working.
The very friendly staff and the good location in a quiet area
Clean, well appointed room and very good value. I arrived at 10.00pm as the restuarant was closing but they stayed open for me and provided soup and an omelete No
Attractive location. Great value for money, particularly with the room up-grade. Attentive and polite staff.
Beautifully set along the river in the centre of an old town. Very friendly service, good cuisine.
this hotel/chateau is stunning. located in a small town- wine country is a 30 min drive. very peaceful. rooms were very bright and large. great food by the pool. amazing morning breakfast we did the tasting menu at the restaurant - bit old fashioned for our tastes. they are rated- but not the best meal we had. breakfast and pool food were great. staff were very friendly and helpful. a real pleasure for us
The staff pretty much let you do things your way, and all extremely helpful when needed.
Beautiful views, very friendly and helpful staff. There were a lot of seating areas in which to relax. The bar staff had good memories and the restaurant was lovely. Great breakfast. Rooms extremely comfortable. Slightly difficult to find
the village, staff, restaurant and service and the room
We loved the people who are doing the most they can for their guests enjoyment, the they were very friendly and helpfull .We got great tips for travelling in the area and we want to thank them for that. And the hotel is great' it was the highlight of our trip. that we stayed their only one night
Very good service, excellent location
Helpfulness & Friendliness of Staff. Food very good. The hairdryer
Large comfortable room and friendly staff.
Very good! A free wifi connection in the rooms could be very useful. However, Ibis is always the right choice!
Central position. The car parking is very bad, though we were told that it was available, and the map on the website needs improving. Navigation around Portugal is very difficult.
The warm welcome from the staff, the cosy but well presented rooms, very nice breakfast,walking distance from all the historic center, restaurants,etc. I have to say that I was reluctant to go to your hotel but was a great experience and I will stay there always,when I travelling.
Pity that breakfast is not included and it's a bit outside of the centre right on the main entrance of the town with lots of trafic
professional and very helpful staff, very good breadfast buffet, location close to the center, shopping mall, motorway, internet, first floor is for non-smokers not recommended if you are a very light sleeper
Simple, reasonable price, parking place (for a small amount of vehicles but we were lucky), staff speaks english well. Nothing, considering 2* and the price.
Nearby is a big shopping mall and as well some bars for breakfast if you do not like to eat at Ibis with extra charge. You can easily walk to the city centre, but you need 10min. We missed a fridge in the room. But I think all Ibis in Portugal miss this as they try to sell you from the bar downstairs 24 hours.
The friendly and helpful staff. The bar and restaurant with the best food we have had for a long time and the terrace to sit or take drinks and meals. The views were outstanding. The peaceful and calm feel of the hotel, and its excellent situation.The private and secure parking in the garage.
Room's facilities, the fact that I can hear the clock from a church near by every 15 mins (kind of romantic), the view over the mountains, the restaurant and terace, the lilis on the loby. It has no wireless internet connection free of charge in the rooms. In my opinion, the free of charge internet connection in the room (wired / wireless) should become a must for all the hotels (like the soap and the towels are).
location, view from window, cakes at breakfast lift
friendly staff ,easy to find bit expensive bar and restaurant at hotel
good service at reception, nice room, quiet
Good four star hotel, with beautiful views, especially from restaurants, and service at a very high level
especially if you are fond of having caviar (though not real one) + champagne for breakfast. Disappointing only that 2 out of 4 machines in the fitness room did not work.
Close proximity to the airport. Rapid check-in and private parking. Comfortable rooms, bar and nice restaurant. Good breakfast.
Teras view no free internet
very nice hotel highly recommaned to any goal, either city trip or romance cann't realy think about anything wrong
good location. pleasant, helpful staff. comfortable , spacious room. good breakfast! for a 4 star hotel they could have run to fresh , rather than instant coffee at breakfast! Entrance to hotel was not clear.
Rooms were spacious and very clean. Desk staff helpful and cheerful.The position of the hotel is perfect for exploring the area on foot. No it is very comfortable.
The hotel is very well located, it is possible to walk from the bus station until there, it is in the historical center. The staff are very friendly and give lots of suggestion about where to go, what to see and so on.
Great location and very warm welcome. Staff were most helpful with recommendations for places to dine and drink. Breakfast was excellent with several choices and served at table by a very friendly waiter.
nice room.interesting design. comfort and clean.staff exraordinary helpfull and polite.
Clean, comfortable and pleasant surroundings Nothing
Great location in centro with access for travelers with cars. Excellent friendly and helpful staff.
Very helpful and friendly staff. Waiter at breakfast was fantastic. Room was large and comfortable and far exceeded my expectations for the price.
Excellent hotel, friendly staff, great location and descent breakfast. Located 10min walking from train station and on the main square. Great for tourism or business. The Internet connection is unsecured and connection reliability was very bad from my room, breaking mainly during internet telephony. A colleague had good connection from his room though.
Q: What did you like during your stay? A: Not very much! 1. The room was very sparsely furnished and the bed made a loud creak everytime we moved! 2. There is a real problem with the drains. They stink! 3.The food served at lunch & dinner was very disappointing. "Quantity, not Quality" seems to be the motto here. Having had a very poor and badly served lunch comprising lukewarm soup, soggy fried fish with par-bolied rice (no vegetables or salad to be seen) we were reluctant to try the dinner but in the rather charmless village of São Vicente, there is very little alternative for dining out - other than cafés & Pizzerias - so we reluctantly stayed for an evening meal. It was worse than lunch (altho the waiter was more sympathetic than his lunchtime colleague) & mostly inedible & was sent back.
Quiet place, clean hotel, for the service very good value, friendly personal
Very nice people, very comfortable room, nice and quiet, beautiful building, Spa features in real thermal facilities. Huge breakfast in bedroom for a very reasonable fee. Excellent value for money ratio The room was quite cold, was adjusted in reception, when asked it was tuned to a nice temperature. The construction works on a independent building in the estate gave not such a nice surroundings to the hotel.
The reception staff were excellent and spoke good English. The breakfast times were extensive. The hotel was well located for a short walk into the town centre..
well placed to tour porto, doura valley etc
The breakfast included was first class. The room was nicely furnished and clean. I would use the Navarras again and would recommend it to friends. No bad points. It was perfect.
good buffet style breakfast, value for money lack of parking
Friendly helpful staff. Balcony/outside space. Breakfast selection. Proximity to town centre. Lovely fresh orange juice ! Massive long term road works right outside hotel and under our balcony. Dust, noise, some risk. We should have been informed of this prior to arrival. Ambiguous situation regarding car parking which I stressed was very important. This exacerbated by but not because of road works.
Peace and quiet
The external appearance was not good being based in a scruffy shopping centre on the edge of the old town. The description of the balcony aspect was not accurate as you could not see the river at all from the balcony which was very scruffy and not worth having.
The location was central to all the sites in Amarante. You could walk to most everything. The starkness and drabness of the bulding and the dimly lit, chilly breakfast room.
Feels dirty. Just waited for the night to be over.
The hotel is very well located, near Sao Goncalo Church and the famous bridge. Very clean, modern rooms, great beds and a fabulous breakfast. I would recommend it to anyone wishing to visit Amarante.
Location very good - close to bus station & town centre. Rooms were a bit dated and dark. Alot of noise from surrounding building works from very early in the morning.
Nice quiet hotel. I was treated with my breakfast iny room at no charge, nice! After breakfast I went down to the Spa where I enjoyed the relaxing jacuzzi, steam, and sauna. All included. The water in the bath was adequately warm however not hot and I like a hot bath. Also the towel warmer wasn't working, minor issue.
Within walking distance of Michelin restaurant so quite convenient.
The location was good. near to the exits of the town. The room and the bathroom was confortable. The reception clark was correct and helpfull The atmosphire was of an emty hotel. only few gests. We we alone most of the breakfasts. No minibar in the room.Th elevastor very poor
The hotel is very centrally located within easy walking distance of the old bridge.
Location was very good. Amaranto Restaurant was excellent. Poor lighting in halls, lobby and rooms. Hotel too dark.
Great hotel, but a little far from the town's historic centre. It is in the new part of the town up a very steep hill. Views from balcony rooms good. Staff were helpful.
convenient location with easy walking access to town. Free reasonably safe parking in street outside. Good breakfast.
Clean rooms. Shower was fine. Desk staff was friendly. Good location. Carpeting was stained and worn down a bit. Slight urine smell in bathroom probably from old pipes. Breakfast was merely fair. TV had no English channels. A little expensive at 60 euros/night.
Excelent value for money - the rooms, with balcony, and service were adequately comfortable for a few days or a week. The hotel was very close to two good restaurants and also the old town centre and river. Parking proved to be no problem in October. he hotel bar was closed.
The hotel has faded considerably since I stayed there 15 years ago. It's a bit dismal. Our room with balcony was comfortable and the breakfast was generous. Good value. The location is close to highways, but the hotel is at first difficult to reach due to one-way streets. There is a fee for parking, but there is no restriction on street parking.
Extremely friendly staff, despite a language barrier; they helped me find a store close by to buy a swimsuit to take advantage of their pool. When the wireless didn't work, they let us use their own computer. Very helpful. Beautiful pool, billiards table, facilities. Rooms are clean. Wireless didn't work. Air conditioning didn't quite work, though it didn't get too hot while we were there.
The people running the hotel are extremely kind. Great place, the hotel is very pretty and located in a very calm zone, although very near from the big cities: Braga and Guimarães. The room sizes vary, you can end up in a smaller room It should be extremely hard to locate the hotel without a GPS. The breakfast room can get chilly.
hotel only opened(or refurbished not sure which) 8 months ago so clean and fresh.quiet setting, friendly staff although language was a barrier, did not feel touristy, relaxing except room was too hot. Difficult to find! Although parts of the hotel are finished to a high standard, there are some parts still to be completed. The main one is air conditioning in rooms, the machine was insitu in our room but not functional. We were informed A/C would be bought next year as it would cost 10000 Euros to put in for the whole hotel. There was an attractive bar/socialising area around pool complete with brand new (still in packaging) computerised til but nothing to buy in that part of hotel(i.e. no food or drinks!) If completed, this will be a very pleasant small hotel. despite all this we still enjoyed our stay but wouldn't have wanted to spend more than 1 night there.
We have appreciated very much the attention of all the staff. The hotel is new and we feel comfortable there. The rooms are nice and clean. The toilet is also modern and easy to use. The location is good. It is relatively far from the city and is quiet. However, it central to the Douro area and is a good starting point to visit it, including Amarante, Porto, the river Douro, etc. For those who travel in family, it is also important to say that there is a recreation park nearby, the "Bracalândia" park, which is a sort of little "Isla magica". Finally, there is also the pool in the hotel. But for more about the pool see below. The spa and pool are not exactly owned by the hotel, but it seemed to me that it belongs to another owner. The staff there is not as nice as in the hotel. I think they try to keep a quiet ambience in the in the installations, and so they react a little bit negatively to the presence of kids. Actually, there is a restricted period when the kids are allowed, which is from 10h-12h and 15h-17h. We did not know about that, and had to wait to get in! Apart that, the rest was ok.
Staff,rooms and food very good
the room food and spa were very good. the hotel is easy to find and in walking distans from the city
Beautiful modern hotel in beautiful surroundings, will return for sure. Breakfast coffe not served at tables. I am a coffe drinker and had to get up many times just to get a cup of coffe
Very nice, modern hotel, good location
We needed to leave reasonably promptly in the morning to catch a flight and the hotel were a little reluctant to begin breakfast before 7.30am
welcoming, excellent facilities, friendly staff, excellent spa & indoor pool Canned music at breakfast! Could also be more variety of food at breakfast
Everything was relexing. Nice people. Nice place. Nice food at the breakfast. Very good! Everything was good!
The hotel is very comfortable. good breakfast.
The staff, bedroom and food. The hotel is still being done. It should be noticed what is available at the hotel information page.