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Very luxurious and stylish decorated. Friendly staff. Restaurant facilities (menu & quality of food) are better than in comparable other Spanish hotels. Hotel is close to Pamplona and to the Pyrenees, also the beach (San Sebastian) is within reach. The very limited ability of the staff to speak English. Not all restaurant staff had a level of expertise that was expected for such a hotel.
Showers were excellent Restuarant was smoking allowed we had to make special arrangements to eat in the bar and the food was very very poor.
Great location to relax in. Nice atmosphere. All hotels I've stayed in have included complimentary use of the SPA facilities. We had to pay extra to use this one and it was restricted to 2 hours. Also, no proper swimming pool seems a little strange to me in a SPA hotel with plenty of space around the grounds.
incredible spa experience! Employees has trouble speeking english
Rooms were very well furnished, it was quiet and comfortable Somewhat dusty
View, bed No
Gorraiz opened one year ago it without a doubt has the finest rooms beats even the best luxury youll find in las vegas or anywhere the entire hotel is done with exquisite taste including lobby and bar and library sitting area---the spa is superb-----the only downer was that the supposed gatronomic resto was horrible we returned our meal in a second slow cooked lamb which in spain is normally great it was inedible!!!! this hotel is owned by a family that had a large resto and catering business---they bought an old castle to do weddings and added the hotel to the side of the castle their focus seems to be weddings the day we were there they had 3 wedding parties in the castle but they seem to have no interest in serving great meals in the hotel we will say however that their breakfast included in the price of the room was the best weve ever had---the golf course right next to them is professional tour course and the hotel will get you a special price--great great htoel but dont eat in the gastronomic room--go to bar and have a sandwich----robert and dana ornsteen
Comfortable beds in a relaxed atmosphere
It was a good stay. It was a little farther from Pamplona center than I would have liked, but the bus was adequate, although not regular. The hotel itself is beautiful and the room was top notch. Possibly one of the top hotels I have ever stayed in. I am glad I was able to stay here.
Location easy to reach Breakfast was bit poorly
* nice hotel staff * quiet, well decorated room * restaurant provides great food at excellent value * very cheap taxis make traveling easy (to Pamplona city centre is about 8 euro), otherwise the bus (1 euro) which stops at about 200m from the hotel is a good alternative. there is not much to do in Villava itself so maybe a swimming pool might be nice
The staff was excellent and extremely helpful. The room was overpriced, but we were staying during a huge city event so that was to be somewhat expected.
Quite area and quick access to the bus stop that leads to the city center.
he decor and ambiance of the hotel
The people who worked in reception were able to check us in early, spoke great English and got us well informed and properly dressed to head into the Pamplona San Fermin Festival! The room was very spacious and clean.
Staff were helpful re info on sAN fERMIN
Very nice ,spacious room, with very helpful staff That smoking was permitted in the cafeteria
How lucky we were to find this little gem. It is a converted historic manor house with defensive tower typical of the region. At the time of our visit it had only been open a couple of months so everything was beautifully pristine and the decor is superbly designed in a modern style that uses natural oak to harmonise beautifully with the natural stone of the building. The village is tiny and quite remote, so it is for those who seek peace in a rural setting. Don't expect night life, but there is a lovely lounge with an honesty bar. Perfectly located for walking, cycling, bird-watching and as a base for touring Navarre. Good food, great value. Our hosts were attentive, friendly and eager to make our stay a success. They succeeded.
We were delighted with all aspects of the hotel and restaurant. Staff were fiendly and helpful, room was clean and comfortable, and the food in the restaurant was excellent value for money with good service. We definitely recommend this hotel.
Friendly well ran hotel. Rooms of a decent size and very clean. Nice balcony but unfortunetly since the pics on the website were taken a small housing estate has been built which is what we were looking at.
A fantastic Hotel, Friendly helpful staff, Good value for money, Highly reccommended. None
It was a good location from which to visit Pamplona and the surrounding countryside. The staff were very friendly and helpful.
Very clean and tody modern hotel with good room facilities. Good location. For travelling None
Very helpful staff in all departments - nothing was too much trouble. Personal attention from everyone and excellent advice on local places of interest. Well presented room - good restaurant - quiet village location.
Very helpful friendly staff, good location to be based for a birding trip, free wifi, good restaurant, very good breakfast
Everything. A very well-run establishment to be highly recommended.
Very pleasant staff, rooms spacious and very clean, good WIFI connection in room; excellent food quality in restaurant.
The helpfulness of management was excellent. Nothing was a problem and information given to assist our stay in the area was great. The hotel is far enough away from Pamplona to be in a peaceful environment.
The host, José, is delightful and made our stay memorable. The hotel itself is full of character with great atmosphere. It sits on the banks of a stream with pleasant gardens and outdoor terraces. Although on the main highway, our room was very quiet. José is an excellent cook; you see him walking down into the garden at dinner to cut the vegetables to suit the food ordered. The hotel is beautifully placed to see the finest parts of Navarra's countryside. Nothing at all, sad to leave.
friendly staff and continental breakfast. big spacious modern rooms. Just very cute in general. Not english speaking which would be fine but there we accidently over booked on booking.com due to a frozen computer which couldnt be fixed and we had o double pay. They gave us free breakfast though, did our laundry and held our baggage long passed we needed to check out.
I found the hotel staff to be very helpful and provided us with good information about Pamplona. The room we stay in was a superior room and it had everything you could want included. The design of the room was very funky and may not be to everyone's taste but we liked it. The only factor not in favour of the hotel is the location. It was 11kms out of Pamplona but it's hard to fault it for that as long as you know this before you book in.
The host was exceptionally helpful and pleasant. The rooms were lovely and very clean and comfortable. Also the breakfast was great!
the hosts, two, were very kind and also very informatif about al the questions we had about pamplona and the san fermin feast. no, really nothing.
The service and helpfulness of the staff was excellent.
Jose and his wife were so friendly, and patient with our lack of Spanish. We managed to communicate well and with humour. Monique was fantastic.. And soooo helpful. The hotel was gorgeous. Breakfast was delicious. We were only sorry we couldnt stay longer. Thank you for a wonderful stay.... We'll be back Not a thing.... They were all great
we were only staying for one night on our way to bilbao ferry, but we had a very nice time food was very good & the service was excellent, good size rooms
Very friendly staff (owner) and gourmet food.
Exceptional friendly leners, Exceptional interior design Exceptional service Absolutely worth the detour from Pamplona
Comfortable room with balcony and quite good food. Quiet rural setting. Convenient as an overnight stop and for Pamplona
Strategic position in the heart of Navarra and north Spain None
too far away from downtown
Clean room and bathroom. Restaurant had good value set menu in evening. Pleasant garden to sit out in. Too far from central Pamplona, more of a business venue.
Virginia was an excellent ambassador for the hotel.She fulfilled a number of roles very well.
The friendliness of the staff comfort and good food
The staff were very helpful in giving information about the area and particularly with restaurant menu translation.
Excellent in all respects.Friendly helpful staff,free secure parking,very clean accommodation,good food and wonderful value for money. Smoking in the breakfast area,
The staff were extremely pleasant and helpful. The room was clean and we were able to find the hotel without difficulty.
Warm, friendly and attentive staff. I stay twice each year during my drives to/from UK to Spain.Good value menu del dia available at dinner. My room (115) had a leaking tap and a split shower head which I reported upon leaving.Otherwise everything was perfect.
clean and comfortable the staff were frendly and helpfull
Very friendly and considerate welcome on a Sunday. Good value breakfast. Quiet location in light industrial estate close to main roads.
Staff very friendly & helpful
Very friendly welcome. We arrived late on a sunday but they prep us up so we know which number to contact. Check-n was very friendly and efficient. We were in no time in our room and settled. The city center was not so far, 5 minutes by car. The lady manager pass by in the evening to inquire if everything is satisfactory and about our wish for breakfast. Hotel was very clean and very pleased that the floor is of parquet, very hygenique. Bathroom is very spaceous. No traffic noise even if we had the room facing the street. There was a parking space in front of the hotel for hotel guests - no charge! Our grreat dane was welcome in the hotel. Over all, we are very happy with the hotel. I can't think of any.
it was on my way but nothing special about it.
The hotel was in a convenient location for getting into the centre of Pamplona. It was fine in all respects except that the restaurant was not open for breakfast, and little was available is a smoky adjacent bar. See above.
We stayed one night in order to dine with friends. The hotel was suitable for the purpose incl. free public parking and wireless. You will need a car to drive to Pamplona. Breakfast is from 09.00am - quite late if you have children that wakes up at 6am + there are no alternatives nearby.