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Comfortable hotel helpful staff. Easy parking No restaurant and rather far out but taxis were not expensive.
Rooms are lovely, and restaurant was very good
Beach in front of the hotel. No parking available at the hotel, had to leave the car 1.5km away
Location. Not very clean, nor friendly. Doesn't seem a 4-star hotel.
A large modern comfortable hotel. Room was enourmous and bed comfortable. Food in the restaurant was ok but restaurant was little used by guests. The location is not ideal for visiting the city centre, where driving and parking is nightmarish even by city centre standards.
The price , The free park, near beach ( 1,5 KM +/-). I have staied in several hotels in Vigo, and for th price they charge me in August and for the location I'm definitely a client for future.
Was very pleased with this hotel. Rooms were comfortable, large and very clean. My teenage son left a mobile phone in his room, and the reception staff immediately phoned to let us know. As we were not able to return to collect it, they promptly sent the phone to our forwarding address, which arrived the very next morning. No complaints whatsoever about this hotel.
This hotel is a good clean hotel, with a large room. It is comfortable, and the price/quality ratio is good. Breakfast is resonable. I liked the fact that there was a good parking that was free.Internet connection was reasonable. Only stayed one night for business, so it was ok. I did not think that the staff was very friendly - they were just ok. Although the rooms were big, they were noisy, and at 4 or 5 am, I woke up with noisy neighbours. The walls of the room are thin, and we could hear them speaking loudly in the corridors and when they reached the room also. It is not in a "nice" area of town - but ok, if you have a car to move around
I stayed at this hotel as part of my tour of Northern Spain. This hotel was by far the best hotel on my trip beating three other 4* hotels hands-down. Very friendly staff and a clean & comfortable room. Also free private parking out front. I can recommend!
The hotel staff were very helpful and sympathetic and when we left things in our room they sent them to us in Madrid the next day.
Comfortable room, excellent food, helpfull staff.
Wondeful value for money at a great beach resort in Galicia.
Lovely hotel, excellent facilities, efficient and helpful staff, great breakfast in a very nice seaside resort with an excellent beach. None
Good food in the main restaurant Poor quality of food in room service.Spa facilities for women not complete e g no facials, etc Main problem was air conditioning in the room was faulty.
The hotel is awesame!!! Only one thing, our closet was a little bit dirty from outside. If you stay in 5 star hotel, it could not happens! But the rest of our room was perfect, so we had forgotten really quickly..
The location and the room
newness & style of rooms also the balcony was superb as was pool & spa although is very new use of more Hotel english literature would have helped my stay however it was stil very enjoyable
Too much money for everything No everything came with a price tag to much money
Location, Excellent spa , staff, room is fantastic, and most off all veiw is the best. Soap finish before I finish bath.
I like to stay in this Hotel In the winter season; it is good to relax without so many people.
All was magnificent! Nothing, all very much was pleasant.
Excellent spa, beautiful rooms wit a perfect sea view. Helpful staff. Just everything you needed for a nice stop over
the situation is fantastic a wee bit expensive - particularly if you did not make use of the spa facilities
O the back of the hotel there is a park where the kids and grown ups can have fun - good for families. We were allowed to enter the hotel at 4pm and leave at 12am, less than 20 hours for 130€...Also I was not allowed to book the hotel directly for one single night, only through booking.com
Excellent hotel, room and facilities
The spa, the confort and the beautiful view of the sea. The spa was full of people, and we need to wait to go to the pools.
The localization of the hotel (excellent, near the beach), the room quality (very good) with full sea room view, the breakfast (in particular the fruit selection, with magnific strawberries), the spa with salt water and several facilities (inner pool, sauna, etc...) The employees of the reception did not provide an adequate attention during my check-in. I had to wait to much time, few information was given and also I had to ask 3 (!!!) times for a crade, which only was delivered latter. Also, the 4pm hour for inicial check-in is too late in my oppinion. I would expect something like 2pm and not 4, which makes you "waste" a big part of the afternoon
English TV program
Good price, close to the train station
Food in the town was excellent
in general I like all no
The view from the 8th floor is great; Design; Very clean; Very calm. Some tv channels had bad reception; I had to pay 10,55€ to park the car in a nearby park for a night because there was no other choice. The room was very small. The wireless connection was very poor and disconnecting all the time.
Zenit Hotel was good. Staff was co-operative. Breakfast was good. Overall everything was good.
Good central location and very well kept facilities. Excellent breakfast buffet. Road works make access difficult but this is not their fault and will finish
Nothing in particular but then nothing really wrong either, about what we expected The reception staff - not very helpfull - just did what they had to and nothing more. Poor response to questions re issues outside the Hotel. Seemed to always be on the telephone
Bad service in the bar! Bad information to the parking!!!!!!
The general ambience was good, it is a pity the bar closed at 2359 for residents when there is a night porter. On my second night, at 1800 another guest was booked into my room and entered whilst I was in the shower. Poor administration I think. Also, why do the chamber maids not check to see if the basins are not blocked or the water is slow to run away. It is the sign that the service is not 100% and is why I have classified the hotel as "moyen".
I like the location. The breakfast buffet is very good.
Staff kindness and availability
Breakfast was excellent No
Breakfast fair to the price. The room had windows facing the court which had a roof. The room was very hot and the aircondition was not started from central. it did not help to open the windows to the yard. Get a room facing the street.
Excellent position in the center with all the usefull transport connection nearby the hotel:bus and airport shuttle. Quiet and cleaned rooms, i really had a good rest. Very good and rich breakfast with a quiet atmosphere. You can also reach in 15min the famous beach Samil by bus. Unfortunatly staff didn't speak good english nor french or Italian and they were not availble to help for city information as simple indication on how to get somewhere. One of them replied me that this was not a tourism information point!! From my point of view ,this is unacceptable answer from hotel staff.
The staff was really good and the room really clean. The facilities are quite good. The heating system makes noise and at morning there was a lot of noise specially from people that cleaned the rooms.
Good behavior of staffs, cleanness, facilities, view,... just interruption of wi-fi.
Clean Quiet Good TV package Expensive breakfast Parking is limited in number of places and very expensive
The Receptionist at Hesperia Vigo Ms. Olijia was excellent, very helpful with good english.
Excellent value. Good breakfast, typical 4 star in Spain. Tired and did not have to drive to o Grove. Expensive restaurant but good and convenient.
The quiet location overlooking the bay was wonderful. This was our 3rd stay at this hotel and it matched the first two stays. Very good buffet breakfast. We received a very good rate from Booking.com after having checked directly with the hotel approx. 1 month earlier. Could use more client internetstations or offer a station for adults only as children seemed to monopolize the 2 units.
the fish was exellent,but the meat was not very good (trop salé et trop gras paella was exellent
Very impressed in all aspects that you expect from a hotel in this class. The whole place and area was a very pleasureable experience. A class act that would be very hard to beat for value for money. nothing
The tranquillity of the place and the unobtrusiveness of the staff. The rooms are just a bit too hot, but one can always open the window and let the sea breeze in.
Very nice hotel , nice rooms and bathrooms,very clean (!). Friendly staff,good food and SPA .The hotel is worth of its 4 stars. No balconies.
The hotel staff were very friendly and helpful and the views were outstanding. We had the half board and the food was great value. The ladies on reception (fatima and pals) were excellent! The spa is a must. Balconies would have been great.
Air conditioning was very poor.
The hotel was right on the water. Letting the ocean breeze into the room if you wish. Quiet, relaxing place with walks along the water.
the air conditioning was not working in our room and it was very hard to deal with the staff on this matter. in the end, they changed our room but it was hard to make them understand the room was beautiful and the view was georgeous.
The location of the hotel,the facilities it has to offer and the view from the hotel bed room was excellent
The rooms, the views, the meals, the service... everything!! It's just gorgeous and well worth paying that little extra for a special treat!
The facilities and the room service.
Beautiful hotel in a quiet location overlooking estuary. room with a view & balcony elegant surroundings. excellent restaurant friendly staff
Small, correct, very calm, well located 5* hotel; Free parking; the staff was professional and very interested to help What's for the ambient music in the hotel corridors during the night? (it’s noisy when everything is silent)
Comfortable beds quite place, good breakfast We were waiting1,5 hour for check in due to cleaning of our room so got rooom st 16:30 the day we checked in. The staff in reception was joking from us saying first ať 15:00 then 15:20 etc- this was really unprofessional not matichinf 5* level of service. The WiFi has issue to connect with Apple devices so my iPad and iPhone were mít working all the time
nice good hotel, good food excelent room free internet very good hotel little expensive, there might be a party during your stay this can be noisy
Luxurious hotel with large rooms and balcony with beautiful views and convenient to Vigo. Hotel pool ponly opens at noon
The hotel is outstanding. Once we got there we could not have been more satisfied with the setting, the facilities, the food, the staff. (Even if we did have to change our room to accommodate King Juan Carlos and his entourage.)
The service, the people there were extremely helpful and really nice to talk to.The bedrooms were fab as well, although not cheap if you choose the ones with the seaview. Beach at the back is not very nice, but there is one not far away - 5 minutes in the car
It was a nice treat, a lot more than what I would pay for 1 night but it was worth it! The breakfast was fantastic.
Modern, comfort and central.
Fantastic location. New hotel, very clean, nice breakfast, nice staff. Parking extra cost. In a 4star hotel the parking should be free.
Clean, nice design, very helpful and knowledgeable staff. Central. Beautiful view.
Hight desing. Good quality and price. Excellent choice. Nothing. All was OK.
Only stayed here for one night, but I enjoyed it thoroughly. Located in a great part of the city, very comfortable and the staff was incredibly helpful. Somewhat spotty wifi
Very friendly staff, clean and stylish hotel. I am back in Vigo in few months and I will be staying there again. I spent 5 nights in the hotel and I ate in the restaurant most evenings. The food was very good but every evening they had the same Bryan Adams CD playing in a loop. There is only so many times you want to hear some songs over dinner.
The hotel has a beautiful spa, enjoyable in sunny and rainy days since it is partially covered. The seaview is gorgeous and everything is totally set for your comfort and relax. We spent a great week among the spa, the kids pool and the relaxing restaurant area in the garden.
Excellent hotel, staff always very nice, fantastic spa, good breakfast, walk distance from the town center... An excellent stay! Plus, they offered us a suite instead of a double for the same price, which was great! None, all was perfect
Good location - big well designed room Food, service and music in hotel resturant not in line with quality of the rest of the hotel
Almost everything, from the quietness to the sober decoration.
The pool area was nice and it catered for children. The prices were high for what we were provided, but then it was high season. The Spa treatment was poor and the spa itself is overpriced with a (typically Spanish) unknowledgeable staff.
Excellent on site restaurant, very nice swimming pool, good treatments in the spa, very friendly staff Nice hotel, just don't stay there in high season, way to expensive for what it has to offer.
The spa facilities were very beautiful and relaxing. The rooms were cleaned immaculately. The staff were very helpful. Breakfast was excellent. Be careful to book a spa experience with breakfast rather than just a room, otherwise you'll pay extra for the facilities and the breakfast. Massage a bit disappointing.
Excellent facilities.Attentave staff and superb restaurant. Perhaps for charging for my kids using the pool. 2 x 2yr olds !
god facilities, quiet
Everything is new and perfect for a four stars hotel.the spa is very good.
The hotel has very low comfort! It is an old construction without any kind of soundproof between bedrooms. In the morning it seems the other guest are having shower in your own bed. Simply not recomendable! Improve soundproof between bedrooms.
that i was not charged for the use of the internet and the room was very quiet and comfortable no
Free parking, and really near of the city center of Valencia.
We did not like the atmosphere or the restaurant we checked out after one night Lots of people walking around in White dressing gowns till 10.30 at night b even throu the lobby area
We had a very ejoyable (complimentary) 90 minutes or so in the 'Palacio de Agua' -- a funpool with whirlpool, waterfalls, wave machines, etc. All of this was very well organised with robes and flip-flops in rooms
The garden and pool area was nice. It was very over-priced compared to other, nicer hotels we have booked through the website. It is remote, which is not ordinarily a problem, however, the prices at the hotel for food, drink were relatively high and there was little alternative in the area. They advertise their 'water palace' as one of the hotel's amenities but there is an excessive charge for this facility. We were misinformed about breakfast times and were not accommodated having arrived ten minutes late.
The location. Too many noisy people in the swimming pools and SPAs; awful translation of messages into English; dirty pools; noisy corridors; bad quality of food and very expensive; awful room service (only till 22:15 and very few things). It does not deserve more than 1 star.
Size and layout of room. Friendliness and helpfulness of staff particularly the language difference
Location - superb for our requirements. Cleanliness of hotel. Friendliness of catering and housekeeping staff. Certain front office staff were cold and less than friendly. Not at all welcoming and quite clinical. There was no "did you enjoy your stay, hope to see you again" on departure. I appreciate that this may well be a 'business' hotel however we were tourists!!
There was the housekeeper who noticed that we were dying of the heat and brought us a fan. The front desk clerk ... she was very rude
Location & price
central location difficult to arrive there with a car
location I think it was a little bit over priced
location of the hotel is great, directly next to the old town the rooms are a little bit shabby, a renovation would do good
very friendly staff, good position, very close to train and bus station as well as city centre
Easy to reach. In a good location (near train station and city), clean and comfortable. Got the wrong information about the spa. The special price was for one hour and renting the flip-flops was 2 Euro not 1.5. That s not a big deal but getting the wrong information was annoying. Anyways the spa was wonderful!
l did not enjoy my stay. It mainly caters for tour groups and large group bookings, rather than individuals. It is very noisy. The facilities listed on website were not available even though requested well in advance. ie; Car-parking & double bed.
Comfort, staff, position Noise from other rooms and from impolite people during the night
Very big rooms and nice and comfortable bathroom The location is very good for everything
Central location. Tiny, expensive parking spaces. Poor breakfast selection. Dated interiors.
Very polite in reception and the spa offer that they have, it was fantastic!
nice modern room, calm place near a wonderful beachб free wi-fi everywere in the hotelб very delicious; хороший современный номер, тихое место рядом с отличным пляжем, бесплатный wifi, очень вкусно typical for Spain, evening meal starts at 19-30 (the earliest), as it is a-la-carte you can't finish untill 21 ; если вы привыкли ужинать около 19, то не заказывайте ужины в отеле - типично для Испании, ужин начинается не ранее 19-30, а так как буфета нет (только a-la-carte), то ранее 21 закончить ужинать не получается
Attentive ,helpful staff, excellent buffet breakfast,and 75 meters away from the beautiful and sheltered canelas beach. Expensive car parking for guests staying ay the hotel, this should be inclusive with the room tariff
Room, swimming pool, staff should have a wider range of choice for breakfast
The staff were very pleasant and the shower was fantastic The location was poor. There were no kitchen/restaurant at this hotel and so all we had was a basic breakfast of cakes, coffee, juice or croissants. There was no cooked breakfast available. The only positives of the stay were the staff and the deluxe shower.I have stayed in 3 star hotels where the facilities are much superior to this. There were no available pay per view channels. If you look beyond the cotemporary design and layout this was definetely not a four star hotel.
O quarto é espectacular, e a casa de bamho um sonho. Aquele banheira de hidromassagem era fantástica, apenas faltava um pouco de pressão na saida da água.
What I liked the best was the Hotel's cleanliness and comfort of the rooms, it's situation towards the city (it is in the outskirts of Sanxenxo but at about 5 minutes walking) and all the decoration. It is very well decorated in a designish, modern and cozy style.
Rooms and bathroom very impressive. View of sea and closeness to beach.
Amazing room! I think that many 5 star hotel which to have this quality!
The view and the modern decor were very satisfying. The staff were very nice The ultra-modern shower "cabin" was more than we needed and not user friendly. The restaurant was nicely decorated, but too bright and very noisy. I would not eat there again.
Nice staff, comfortable and clean room. Very good breakfast when comparing with other 4 star hotels. Not a complaint but be sure you have a car if staying at this hotel.