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I liked the amenities and the location of the Resort. The beds sucked.. I stay in 4 and 5 star hotels only and for a Ritz the beds sucked, the sheets were not soft... and I always forget that the rate is inexpensive because they charge you mandatory resort fees per night at check out. Needless to say valet is $24 per day. I feel like I am flying on commercial airlines with the nickel and dimming. Just increase the price and make it all inclusive.
The service and the amenities were great.
The pool and beach facility at Lido is perfect
Staff is excellent. Very nice hotel.
Rooms were functional. Staff was well trained. An additional Resort FEE when checking in. It's NOT really a resort. And if it was , I would like to know about additional fee's in advance.
Clean, comfortable rooms, pool area nice I think Breakfast should be included for the price. Music at the bar area would be nice...
The staff was very cordial and helpful. The room was quiet and very clean. Lots of activities. Hard to differentiate between those "free" amenities and those for which you are charged. Also not enough complimentary newspapers in the early morning.
Great location for anything you wanted to do. Relax, Swim, Kaysk, paddle board, fish, go to the beach. All inclusive to do the above activities. Great pool bar. Friendly and helpful staff starting from your arrival at the front door until you leave. Close proximity to great restraunts, night life and cultural events. I liked everything. Nothing negative about this Hotel
Water backed up in the sink in our room. They were quick to repair but the smell remained in the room and was awful.
The room was very clean. No
Location was great, plus the gym was very good room a bit small, room lighting did not provide enough options.
Location walking distance from waterfront and an endless number of restaurants. I was given a room on the second floor with no pleasing view only construction site.
Location and pricing were great and it was clean No
The best part of the hotel was the location, everything else was average to sub par There was constant construction, people looking in our room window, the pool bar was always closed and no where to get hot food. Also half the hotel is one Palm apartments and there is only valet parking. It looked more concerned to be a club/lounge.
location and aloft interiors and cleanliness Staff could be more courteous and professional.
This guest did not leave comments about this hotel.
location, location, location no
Great location and great staff. Within walking distance to many restaurants and a grocery store. Every room has a safe and refrigerator! The gym is large and nicely maintained. The only free parking is on the street, however I didn't have great difficulty finding a spot in a well lit location for the most part.
Location was good, staff was attentive and free WiFi was the best! The shower water pressure was awful, some of the staff could e been a bit more friendly for the star level but overall the hotel was very nice.
Everything. Very nice room. Enjoyed the bar at night and they knew how to make a good cocktail. The staff was very friendly and helpful.
Great proximity to downtown dining, shops and galleries. Over firm chair in room.
Staff was amazing and very accommodating to me and my pet. The food was delicious. The pillows are too soft and mattress was a bit uncomfortable. After a long weekend, I left with a bit of a sore neck and back.
Breakfast buffet. Room service. Gym. No swimming pool.
Very modern. Very clean. Nice staff No mixed drinks. Only beer and wine
My family had the most pleasant Stay! The reception staff was phenomenal. I had made a few errors when booking and Chris was happy to accommodate what i actually needed for my family. We love coming to this hotel. Whenever visiting sarasota, this is the hotel we choose for the comfortable and clean rooms, great location and excellent service. Very family friendly. We will be back! Loved everything. No complaints.