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Very friendly treat during arrival and willingness to help to solve a minor problem.
Excellent breakfast, very clean. Top notch.
very good service and nice staff
Very helpful owner
We had the hotel for our self, (only my wife and me) and the hospitility was just great. Nice old buildings Just perfect. :)
Minibar and trouser-press .
Central location, with good parking Hotel was not able to accomodate us for dinner when we booked in Perhaps a need for better soundproofing in rooms facing square, alternatively provide air conditioning. Front of house staff seemed to know little of local events
Nice room, good sleep.
Sauna, swimming pool, breakfast, ambiance, situation Noise in the non renovated room and beds not enough hard
Location - the Market in downtown Hildesheim, Architecture, ambiance Restaurant service was excellent and so was the food when checking in, staff was not very friendly
Everything was first class - food, service, cleanliness of hotel and room, reception.
The staff at the Van der Valk were a tremendous help to me during my trip. I left important papers at the hotel and they located them (the room had already been cleaned), forwarded them to a hotel I would be at in the following days, at no cost to me. I give this hotel 6 stars...the breakfast alone was worth it. A beautiful hotel, nice touch with the fresh rose in the bathroom.
Location. When back from Hannover show it was like switching into a different world.
Nice hotel at a superb place
The friendliness of the staff were excellent, the room although not spacious was impeccibly furnished. The standard of the food was first class.
Nice and confortable hotel
Very nice familyroom
A fancy hotel with historical exterior but modern interior. Walking distance to central markt area. N/A
Really nice rooms, lovely appointments in eg bathrooms. Lovely combination of old facade and modern details. The breakfast fruit looked a little less than fresh when we turned up for breakfast at 9am. The breakfast arrangement with different things placed in different niches in the building was a little inconvenient. Plus a lot of road noise, unfortunately.
The hotel situe
Hotel is clean, well organized and serving a good breakfast buffet Even though I stayed in a non-smoking room, I suffered from cigarette smoke coming from opening on the wall. When I asked to receptionist, she told me that on 1st floor there are smoking rooms and hotel infrastructure let the smoke go to the upper floors. If you can solve this problem that would be nice.
Very pleasant personel. We had a family room which was perfect in size with good room for childrens play. There is a small play area for the kids near the lobby area and a PC to log on to the Internet. The hotel is located about 5 min. walk from the main shopping street. Parking is just next the hotel (8 euro/day). You can drive your car all the way to the reception to unload. We found the hotel easy to find even though others has had problems finding it. There are large signs directing you on the road. Follow them and you will find the hotel... No complaints at all.
I found the staff to be extremely helpful, this went from the staff at reception all the way through to the staff who cleaned the rooms
Personable, friendly staff, good service Bigger pillows would be good
rabbits on the lawn, stillness, nice decor no
Nice and quiet environment
Spacious room - nice, tidy and clean - free parking area - great breakfast Not as close to citycenter as anticipated
Only there for one night but found the staff friendly and they all spoke English. Internet for 1 Euro/24hrs worked ok, Room was fine and Breakfast was good.
Close to motorway,Very large free carpark Food very good Courtyard garden
Excellant restaurant and very resonably priced
Location. Close to the motorway
Good hotel. Value for money. I will come again.
Extremely flexible. The Sauna should close in 10 minutes, but after requesting another 30 minutes, the exception was made. New equipment in rooms
Good value for money, especially the wellness facilities.
convenience to motorway for overnight stop on way to Prague. clean and welcoming.
the rooms were very nice, big, clean, you had everything you needed in the room. The bar was very cosy to have a drink.The people in the restaurant and bar were very very friendly. the people behind the desk were not very friendly.
fact that we could use bicycles for free
Very good overall experience, kind staff, get exactly what you pay for!
The food was amazing. I would thoroughly recommend it for the freshly baked bread alone.
The staff were incredible. The price of wifi.
Spacoious, excellent decor, well furnished. Nothing
Lighting in the bedroom was very good.
we had an apartment it looked really great and it was very clean and tidy, their was no bath, but shower worked very well and bathroom was very modern and of good quality. the mattresses could have been a little softer.
Very good rooms, nice view, near to the center of the town, beaufiful bathrooms
We were pleasantly surprised at this hotel and the warm welcome and care we received on arrival. The room was large, clean and well appointed. The bathroom was large with a stand up shower with good pressure and luxurious. Breakfast was down stairs overlooking the outside courtyard which was beautiful. Breakfast was good value and plentiful. The staff are all lovely.
The room was roomy and comfortable with older furnishings, but with a very modern bathroom. The staff/owners were very friendly and gave personalized attention during breakfast. While gone during the day and evening for business at the market square, the Stratzresidenz was a 13 minute walk away.
A good quality hotel well positioned and quiet
Friendly Staff, Nice location
We just used the hotel for a night to drive south
Simple and useful for Hannover fair
nice and big room, breakfast
Very friendly, effective staff. Clean room. We really enjoyed the kitchenette and utilities. An absolute fantastic breakfast buffé. One of the better.... efficient staff. None
The room was really spacious, it was more an apartment than a standard room. Also it was really clean.
Good restaurant, comfortable room
welcoming, understood everything we wanted, nothing too much trouble. Staff very friendly, good food
Friendly and helpful staff
The Hotel Haase is very well situation and prestation. The restaurant have very good food. The staff is very considerate and kind.
Nicely situated in a quiet village. Fast connection with Hannover centre by tramway. Good breakfast. Clean and spacy rooms. No umts/gsm transmitters on rooftop or in vicinity.. Quite close to Messegelande.
Very pleasant staff, comfy and clean.
Hotel Haase makes you feel home. Staff is helpful and welcoming. Excellent.
friendly staff, excellent breakfast, nice hotel and rooms - excellent I cannot fault the staff or facilities, they were brilliant and it's a beautiful hotel. Stunning. location a bit far from everything!
Good place, large gentleman helped carry luggage up steps.Good breakfast.
Helpful, friendly staff. Very comfortable,clean room. The location was less than ideal, on a non- residential estate surrounded by small warehouses etc, quite far out of the centre, with no restaurants within reasonable walking distance, a definite disadvantage in the dark and/or at night, especially for single females, or anyone with walking difficulties.
Friendly staff,comfortable and clean rooms
Very good service,great support.
wonderful staff and clean hotel room is a bit small and no desk in the room