access to parking is not easy. we had to walk long way. without navigation system, it is not easy to reach hotel entrance by car.
Very close to Paris. Not noisy at all. Nothing to see around the hotel.
The hotel was very convenient and the staff were very helpful getting taxis, booking restuarnats for us. very good overall
the staff were very friendly and helpful no swimming pool
Good location, good view of Paris from rooms, overall cleanliness
Good price, good location (near métro), excellent views of seine & paris, very large room for price, comfortable Some of the staff could have been more polite
Very friendly and attentive staff who were happy to speak English. The hotel is located in a great area with river and city views and close access to the Metro and Disneyland trains The hotel is very busy with package tours and the facilities struggle to cater for the large numbers especially the breakfast catering and internet access
Room had a view of the Eiffel tower which I was not expecting. Clean rooms and comfortable bed. Breakfast at the hotel was good. Had dinner one night at the hotel, it was terrible. Eat dinner somewhere else. The AC didn't really work but the weather was mild so it wasn't an issue.
hotel location bad air conditioning system. no good staff provided at the toilet.
the location no
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
twin room with a connecting door good when no neighbour, which was not the case!
The staff was very friendly, the rooms were nicely furnished, the location was good. The bathroom was so small you could hardly move in the shower. Although the location is good, be prepared to walk about 10 minutes in the maze of La Défence. And phone ahead for parking places - even though the reservation on booking.com states there is no possibility to make parking reservations.
The Hotel was near my business place The hotel personnel was totally unprepared to meat customers demands regarding the debit card payments, heating equipment in the room and did not have sufficient knowledge of English Language.
Personell is very, very nice, especially for Parisian standards ..... Bathroom is a bit old, and very tiny
Very good value for that money. Rather convinient location (20min to city center)
Comfortable and staff was very friendly Parking information was a lilltle bit different from what it is described but it was also OK for me because I can park in public area during weekend
My hotel room was based over two floors which was a little strange when you're not expecting it, perhaps more pictures on the site would remove that problem.
Excellent hlpfull receptionist, Free Internet The perfume in the room was way too strong!
Location, Interior Tv channels, the number of channels were very very few.
Clean rooms ; good breakfast
It would have been nice to have at least one German tv programme.
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
the location the internet not free like other 4-star hotels in paris
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
the comfortable bed No
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
room, bad, location, car parking distance from metro
Location perfect for work at La Défense
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
The staff kindness and professionalism. The room quality. Nothing.
The service was amazing! Nothing, it was all great
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
well appointed, staff very professional very hard to find during the building work, not signposted. I emerged late evening from La Defense Metro, Hilton is signposted on hoardings of the buiding work, but the signs direct you to a gate which is locked and chained. I walked around for some time before I discovered the entrance
Strategic location in the business district, spacious room, complementary beakfast In-room facility for phone call, internet access & pay TV could be cheaper.
Located in La defense - 15 mins by metro to centre of Paris. Good shopping around hotel. Clean and well sized room, good staff.
The staff attention and personal willingness to help was great No wifi service
Convenient location for our requirements Dislike is probably too strong a word, but an observation on service was that the hotel was under staffed in the bar/restaurant on the Sunday evening - had to wait 20 minutes before bar service received. This is not an issue about the people who were working, they were very pleasant, just not enough of them.
The room was so commodious, and clean at the first day. I stayed 2 nights. On the 2nd day, I was so surprised to notice the bad room cleaning service. Hairs left on the floor, used rumpled bathrobe left on the floor in the bathroom, and used tablecloth was on the table. I smirched a slipper on accidentally, on the 2nd day, just one slipper was left instead of a pair of slippers. I think it was because I forgot to put tips because I was in a hurry. But basically, tips are for good service, should not be reasons for bad service. Moreover, I run out facial papers, so I asked for one to the room cleaning clerk on my way to room from restaurant. She answered, "No, this is for other room, I bring one to your room". But she never bring it until the time of checkout. So miserable experiences.
Easy access to public transportation, shopping mall and restaurants. Location far from touristic objects.
This is an excellent hotel and one of the best hotels in Paris I have lived in. The location is good and is just a few stops away from all the attractions. Breakfast is fantastic !
excellent location at paris...or maybe the best location parking the car is really not organized and very hard to find
It was my 20th birthday, The staff was excelent, really good comfort, staff took care of us, everything was lovely!!! No!!!
Very close proximity to the Arche de Defense where it was a 10 minute walk to the exhibition I was attending Rather restrictive restaurant and bar hours
The Staff and room were good. The Restaurant is not up to the usual standard I have enjoyed in Mercure Hotels.
The area is not very welcoming particularly in the evening
Spacious room, quick breakfast, good sleep. Shortage of coffee/suger/milk for tea making facility.
The reception and the staff for breakfast were all lovely, and very helpful and patient as i don't speak French, but they were able to help with information and details about the city. I did find an earwig in my room on the first night.
Close to a park to do some jogging.
People on reception desk were friendly Noisy, scruffy, and unbelievably expensive for what you get
Location and Cleanliness of the hotel NOthing
Location: Within 2 minute walk from the hotel, you have 1) A RER station providing easy access to Paris attractions 2) A Supermarket 3) A good Turkish restaurant offering Halal food. The apt had 2 rooms with 2 double beds which was good enough for a family of 2 A and 2 C. For transfer from CDG to the hotel, we hired two nos. 7 seater coaches (our group was of 14 members) for 170 euros. The reception was very helpful in booking disney tkts, tours, providing luggage room etc. Highly recommended. No assistance to shift luggage between the two parts of the hotel
the location for the company am visiting , security and room size the staff , the air condition was not working and when we open the window the mosquitoes attacks us , the toilet was small
good thing is the location. The rooms itself are spacious but the bed and bathroom are IBIS like quality. I do not regard them as Novotel Quality. Still I choose the hotel because it is very close to a client of mine. At its full price of 200 eur the hotel is definetly overpriced in my book. At its rate of 139 (with no cancellation) it is fair.
I real loved the room, it is very large and very well equipped, I also liked the food corner where you can buy some food to eat at your room, it is a bit expensive though, but for a late night bite in is perfect, and you can take it up stairs and heat it in the microwave and you have your hot meal. I just wish they had more English speaking tv channels, at the moment they only have skynews
Large rooms (above Paris std) Too expensive for the quality, strange breakfast formula
all very good service A* transportation, we spent alot on taxis to and from hotel
Our room was very adequate for our needs and we liked the fact that a restaurant was available at the location.Staff were very helpful.
Staff very friendly and helpful. Warm reception and atmosphere. Very pleased with room - the standard of facilities / cleanliness was exceptional for 2 stars. We travelled by motorcycle, and found the parking to be secure and private. Some people might be put off by the 30 - 45 minute walk to the train station, but we really enjoyed the local scenery and small town charm of the highstreet. Hardly worth mentioning, but there was no lock on the bathroom door.
It was easily accessible from motorway and within easy reach of paris city centre. It was quiet and clean. Breakfast was good. They did not do what they said they would do. eg putiing an extra single bed in one of the rooms for my youngest child. But having sain that, I dont know why they agreed to itin the first place because the room size was not big enough to take an extra bed, and we managed anyway.
I like in thie hotel the proximity of the motorway, about 1km, and close to paris.
It was not as close to paris as i have been told by booking. i would not use the campanile Sannois - Ermont.
The bathroom was ok, but the towels were very old and the roughness not good. There is no electricity converter for international conectors.
The hotel was in a pleasant town close to public transport with a choice of restaurants nearby.
very friendly and helpful staff bed was very hard, furniture in the room was broken and/or old. very overpriced in terms of the room you get.
Good price and location, nice rooms, free parking. The cover bedlinen was raunchy.
Helpful staff. Convenient location for my visit.
nothing impressed I don't want to come back again
Room was nice and good size, great value for money. Free parking is luxus around Paris area. The hotel kept the covering funds(cushion) too long after the visit.
single bed awfull. room very small. bathroom old. wifi not working.
Disgusting smell, bad location, uncomfortable bed.. I regret that i chose that hotel. Avoid staying there, Internet costed 15 euro a day! Smell in the coridor was disgusting. Bad location.
room spacious and clean the breakfast room was too hot; choice at breakfast was very limited;
breakfast, private parking
the location is perfect for my facilities. The breakfast is fair. very small rooms poor ammenities.
draft beer at the bar the shower head needs a fitting to hang it from the wall in the shower
The staff are very friendly and helpful. The price was very good per night
Bed very comfortable. Quiet area. Puteau is very nice and in spite of being on the edge of Paris is still a good location, however we are both fit and healthy walkers. I wouldn't recommend it for people of limited mobility because of the distance to the closest Metro at Esplanade de la Defense. Breakfast room in the basement was claustrophobic and stuffy.
staff are very frindly and helpfull, the internet is free and the brakfast was good , the room is veryclean and neat nothing
close to the metro station no shower, dirty carpet, small bathroom, two different hights of beds, no kettle, dirty shower curtain, damp smell, no light. i paid for a double room and got twin.
Friendly staff The room smelt of cigarette smoke for the duration of our stay even though it was a non smoking room
this hotel accomodation is highly recommended renovation of hotel accomodation
Expensive for where it is located.
Helpful, friendly staff Good location for paris and reasonably priced Petrol smell in the room. Shower not attached to the wall, difficult to use.
The bathroom was very very clean and the service from the front desk was excellent. They were very nice and accomodating. The carpet looked as if it needed to be replaced. The rooms were a bit smaller than proposed. However, they were a comfortable size in comparison to other hotels in Paris. The food was just ok could have been better but it was still ok.
Helpful, friendly staff. Excellent breakfast
the reception staff were very helpful when i asked a question i did not like the price we had to pay for our evening buffet, especially as we had to pay the full adult price (25 euros) for our 8 year old son!
Excellent breakfast included in hotel charges Not free Wi-Fi internet access but for additional charges
The hotel was nice and clean. The breakfast was good. The price of the breakfast is a bit too high. The location is a bit out of town. Taxis cost a fortune.
Small, but fully satisfactory fitness studio, good comprehensive breakfast Windows cannot be opened fully to get enough fresh air from the outside, rather cold room - heater inefficient
Quiet rooms with more space than expected, safe and free of charge parking. Direct connectable rooms for families.
It was quite easy to get into Paris from the hotel. There is a bus stop right outside the hotel which takes you to La Defense. Free parking was also nice. Stayed during two business weeks, two different hotel rooms. First week: Non-smoking room reeked of smoke upon arrival. Second week: After asking the staff twice to look at the heat in my room (over period of 48 hours) they informed me the heat was not working in my room. Extremely furstrated, but they moved me to a room with working heat.
The restaurant, attitude of staff, car parking facility The hotel is old fashioned and tired. Needs refurbishmenet
Breakfast, parking for free, safe and in the same hotel. Not much to do around the hotel. Always need of public/own transport. Most people was helpful but some of them seem to be permanently cranky. Sometimes you felt like I was doing something wrong by asking something like paying in advance my room...
friendly helpful staff (we speak no French) Our room had been used by a smoker
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.
Very well run hotel managed by a nice and helpful family.
the location and its grounds are the only good things i can say about this hotel the restaurant was bad the food over priced and the staff not pleasant
Good location, well appointed rooms, very quiet
We had a beautiful meal in amazing garden with fantastic wines. The wine list had great range of half bottles at great prices. The price of breakfast
Nice hotel but restaurant closed on mondays. and no tea or coffee making facilities available in the rooms
The restaurant was very good It was expensive for the amenities. trying to be more upmarket than it warranted
Excellent ambience - good location - friendly, attentive, helpful staff Bed a bit hard
Quite environment, reminds us of our mountains in Lebanon Passages to the room
The place is really beautiful, the flowers, the restaurant, the toilet products. The hotel could be renewed. Sunday morning there was a tennis tournment next to the hotel and we were woken up by the noise.
We arrived quite late to the hotel for a night en route to Normandy from Alsace. The atmosphere of this small countryside maison with a luxury gourmet restaurant is very good, and its staff was friendly especially at dinner where despite being after formal closure hours, still offered us simpler dishes. The room was nicely decorated and comfortable, and also of good size. The hotel's location is good to explore nearby small villages just outside Paris, including lovely St-Germain-en-Laye. It really lived up to its reputation as a member of the Relais&Chateaux Hotel. Would not mention negatives as we did not come across any. However, coming through the Paris road network, this was the hotel most difficult and lengthy to find (but only until you do not reach St.-Germain) even late night. Use of GPS or very good map is recommended unless you are an insider to Paris traffic. We did not have breakfast here so cannot comment on that.
I liked everything...
Service Rooms a bit dirty. Mildew on bathroom walls
the bed was big. Lack of bar, restaurant was like eating in a kitchen with flourecent lights everywhere.. very cold atmosphere so i didn't bother. Wireless (bearing in mind I travel constantly using wifi) was totally frustrating.. gettting a connection and IP address to assign to 2 of my devices was near on impossible. No fault with my kit either.
Inexpensive, free parking,convenient for rer across the park,clean, quiet, I wasn't looking for luxury
The hotel is in a good location, and although it has somewhat outdated decoration the room was clean and represented great value for money.
There was a sunday mess downstairs and we couldn't sleep at all. Lost christians were singing something strange. Did God ask them to sing? Was Prophet (!!!) Jesus singing? Completely lost religion
Quiet suburban location without being too far away from the city centre.Bus stop in front of hotel.Not cheap but reasonable for a similar class hotel.Generally clean and safe. Outside of Paris metro zone 1-2.No direct metro line.
cleaning the rooms only the rooms is very small specailly for triple room and the price is not good also the hotel location is in no facility area and one of the staff was very nervous and didn;t cooperate in any thing with us
Not bad for the price,very helpful No complaints
Very nice staff. Clean room Not very close to the center of paris but very easy acces with bus and metro.