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The girl at the desk when we checked was awesome-extremely helpful, she also was the waitress and was very pleasant , spoke English very well. Beautiful updated bathroom, comfortable beds and good pillows The doors from the rooms slam shut loudly, could hear them through the wall
The staff was extremely friendly. The room was large and a special effort was made to allocate a bunny-themed room when I informed them that I was travelling with a 3 year old.This hotel has great potential but it needs some improvement before it can properly call itself a 4 star hotel. Great value for money. When we arrived, the kettle and coffee and tea-making facilities were not set up (but on reminder, we were provided with a wonderful selection of fruit teas). The room was a little dusty and could have been wiped down better before we checked in. We were thoughtfully given a large cot for our 3 year old.
Nice setting, pleasant interior design with interesting room themes, friendly staff, good food in restaurant with some local dishes. There was no baby high-chair available in the restaurant for our evening meal, apparently there was only one and it was in one of the guest rooms. Additionally one of our two rooms had a slightly unpleasant odour about it upon first arrival.
Really friendly staff and good facilities. Good place for families. Food very nice. No
Absolutely fantastic hotel. Rooms all themed and staff coiuld not be friendlier. My experience there was unforgettable.
I was only there for one night so do not feel qualified to answer the above questions. It was immaculately clean, the beds lovely and the food good. The themed rooms and the railway the other side of the road.
The hotel is brand new and originally set. Good quality of the service and maximum availability. The hotel is open for 5 weeks and currently does not accept credit cards. Since the first available ATM machine is 6 Km away, it would be nice to know before arrival that guests are expected to pay cash: at least until the problem is fixed.
Rooms were spacy and clean. Hotel staff was friendly. Nice shower.but unfortunately the water spread around the whole bathroom. The hotel web sites are very vocal on restaurant services. When we arrived at 6 pm it turned out they could arrange any meal "maybe some salad around 9 pm". We had been driving the whole and relied on thatwe could eat in the restautant.. We really felt that we were let down
Quite pleasant location Poor from the point of international useage as very few of the staff understood english and translations of the german menu was not availaible
This hotel is located at a lovely countryside and has a beautiful architectural design.The rooms are spacious and very clean.The staff is very friendly and helpful even at a late hour check-in. I wish I could have stayed for several more days.
Good friendly staff in all areas, made effort to make you welcome.Room was very clean and comfortable. Eating in the bar area was social and whilst food was good the menu was limited. Limited number of parking spaces means using public parking within 50mtrs. Sat-nav could not pinpoint location, pick a street address near hotel other than postal address.
The food was excellent and service friendly. Very relaxing hotel. All very clean and tidy. No way of plugging the sink when a wet shave required....other than with a bit of paper.
Very quiet location, beautiful rooms with good beds, trendy bar and restaurant. nice wellness area. There was a gym, but the number of machines was limited
The staff were excellent and very friendly and helpful. The resturant was very good both for breakfast and evening meal with excellent food and choice and the sun deck was a pleasant place to while away a couple of hours in the evening. The gym and spa facilities are adequate. I have stayed in a number of hotels in nearby towns which are not as good as this hotel despite costing 3 times as much as the Konig. Wi Fi in the rooms but I can live with that.
A very comfortable room with modern facilities.Dining was excellent..staff most attentive. Nicely located in Town Centre.
Hotel and Restaurant Staff most friendly ! The room (design, but also cleanliness), peace and quiet. Excellent sauna facilities. Food in restaurant not the same high standard as hotel. Difficult to get to using car GPS, but we were warned.
We arrived , ate and slept after a business meeting! NO
Well suited for elderly German couples, who enjoy good wine, and do not mind much else. In certain need of renovation. Ask for an advertised swimming pool and you will see a concrete covered whole located in a dark basement - a positive horror movie experience. If you come from a city of mid-quality restaurants, the famed Engel menu will not enchant, while the terrible smell from the kitchen will accompany your stay. There are much nicer restaurants in the village for a quarter of the price. An extra soft bed is an interesting addition to all people with back pain.
The room is spacious for our family (2 adults and 2 kids). There are ants in the room.
Very good hotel, exelent rooms, good food, helpful staff.
The Hotel is a traditional German hotel, with friendly efficent staff, clean room and a lovely courtyard bar to sit in in the evening. Food is good whilst not adventurous. Good if restricted selection of wine. Exellent treatment of our 2 boys. We took our 2 dogs to our room and everyone was fine about that. The town is a beautiful old walled town and lovely to spend time in. The lift got stuck (with us in it before dinner) and the wine list was constrained to wine by the glass the evening we dined - without explanation. Strange particularly in view of the wine outlet which we discovered was owned by the Hotel the next morning.
Nice friendly atmosphere
Nice room Not enough close parking.
Really nice room, even with the whirpool in the bathroom. Quite big room, clean and comfortable. Our room look like a new one. Hotel staff were helpfull and nice. Good value for the money. I would recommend this hotel to everyone! Nothing.
The quietness and the room space. All was perfect.
We found this one of the best hotels we have stayed at in Germany in our frequent trips between Denmark and the UK. Lovely room- particularly the bathroom, very helpful staff, very quiet - which is what we need after a long journey journey, good breakfast and lovely location. We will definitely be coming back Breakfast eggs were cold.
Good value for money, friendly staff at reception and in the restaurant Room and restaurant old fashioned. Breakfast limited
the whirpool bath
The atmosphere was very good. Nice room, great restaurant very friendly personal and enough facilities (sauna, massage, swimming pool, etc.) to enjoy/relax a full day in the hotel. One of the pillows was a bit too soft, but I'm sure that if we would have said something to the reception that we would had receipt another one.
Large comfortable room, good breakfast. Very friendly and helpful, even though non-English speaking, staff.
The room was a decent size with a comfortable bed, and everything was very clean. The breakfast was excellent, with a wide variety of meats and cheeses, as well as cereal and fruit. A small kitchen was available for those wishing to cater for themselves. Unfortunately we did not have a peaceful night's sleep, due to noisy youths gathering close to the hotel for a prolonged period well after midnight.
Quiet with free secure parking. Out of city (Munster) but with good public transport; bus outside of guest house. Spacious room with mini kitchen. Very good breakfast. Owner very friendly and helpful. Supermarket and bank beside the hotel. Nothing I didn't like about the hotel itself but directions could be clearer. We followed directions to Telgte but hotel was not in this town, it was in nearby Westbevern. Note too that the adjoining restaurant closes on Wednesdays.
Extremely helpful and friendly staff, free parking, free internet access in room, free laundry, kitchenette, hearty buffet breakfast. no, very nice.
Very nice and made very welcome. Windows did not have mosquito nets ( fly screens) consequently my wife and I were bit very severely bitten.
bright clean rooms with reasonable facilities for the type of hotel, good continetal breakfast
Excellent hotel not far from Osnabruck. Large and comfortabel room. Good restaurant. Very niceand location. Friendly peoples.
Friendly staff in the restaurant Very old fashioned, very basic room, poor qualty of food, not a 4 star hotel
Food in the restaurant was very good, the sauna and swimming pool area was also very enjoyable,
Excellent hotel, nice spacious rooms, small but comfortable swimming pooll, friendly staff and good breakfast
Very pleasant and service minded staff in a comfortable environment! I would like to recommendate this hotel to everybody.
Comfort, clean, good restaurant
I liked the quiet location,the friendliness of the staff and a pleasant dining experience.
That the restauant was willing to serve us at late hours.
Location Noisy room, my room was above the kitchens and my parents room was above a wedding reception that didnt finish until 4am. Neither rooms had Air Con.
nothing Th room didnt have any windows only sky arks in the roof, No welcolming pack room service only available after 6pm.Staff unhelpful asked for an extension to check out time willing to pay as our flight wasnt till 7 pm got a rude no booking out by 10am
Very helpful frontdesk staff. Excellent spa and relaxation facilities.
The setting, the food and the staff Bedroom was small and bathroom was very basic
The breakfast was lovely and the staff were helpful and spoke very good English.
Well organised traditional German hotel. None.
The room was slightly small and not very luxurious as advertised.
Quiet, clean, good facilities and excellent breakfast. None.
The people in bar and at reception were very nice. I had an internet access problem, it took 20 minutes, but they fixed their wireless access immediately. Overall very friendly staff!
Service was very good, personel very kind and helpfull Room does not have airco which is absolutely necessary when the weather starts getting warm
a very good looking hotel,excellent staff never have met staff so friendly,at the reception,bar,breakfast food very normal,not good for a hotel of this class,bed rooms very poor designed
the meal we had was very good/ service ok reception said that staying in hotel wihout breakfast was not possible.-finally they accepted
this hotel is by far one of the best I have stayed in. the staff were so helpful and the spa facilities superb. the restaurant and food were of gourmet standard and my room was spacious and excellent absolutely nothing
Friendly staff, great food, good amenities & location Room was ok but a little basic