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Restaurant was excellent for quality of food and of service. Good public area and overall high standard of decor and cleaniness. Staff were inflexible and disinclined to put themselves out over requests. E.G. lack of room service.
Very nice and comfort hotek in the countryside of Dijon
The restaurant was absolutely excellent, with attentive, friendly staff who coped well with my attempts at speaking French. The menuw as varied and the cartes des vins provided a good choice. The hotel is situated in well-kept, expansive grounds and our room was clean and the bed was comfortable. The tiniest of baths requires a supple body, possibly a gymnast! Directions from A31, Dijon not comprehensive enough.
Swam, ate and slept
Excellent Evening Meal and friendly staff None
Everythinga dn Caroline the receptionist was very helpful and polite
perfect location when you're travelling from italy to belgium. very clean and modern rooms.
Had a 4 person (three bed) room. Very spacious and very clean. about 10 - 15minutes form town centre and very close to auto route. Granny has a single room. Again basic but clean. air conditioning made the room feel a little damp - but not a big problem for one night.
the room for 4 people was spacious, clean and comfortable. The hotel was ideal for an overnight stopover. the bathroom needs a proper shower with shower curtain and the breakfast was expensive considering what was on offer. Although the hotel is ideal for 1 night, it is too basic for a longer stay.
Gerard was an absolute star in night reception. Caroline on reception was extremely helpful and friendly and the lady in the morning, whose name i did not catch was very polite and helpful too. We retuned to this hotel two weeks later after our holidaysl purely on the basis of Gerards customer service skills. Continental breakfast was great, good quality and plentiful, The hotel is located 15 minutes from the main route south and as a hotel manager of a national four/five star brand in the UK, i can thoroughly recommend this hotel as being peaceful, quiet, clean and with great levels of service. The food in the Chinese restaurant is poor and very bland, although i have seen the concept work well elsewhere Food in the Chinese restaurant was bland and poor, satay sauce was tastless and watery, no taste of peanuts!!
Friendliness and helpfulness of staff, convenient location from the motorway, very enjoyable meal in the restaurant, would definitely use this hotel again Small plastic cups to make coffee/tea in room
good stop over hotel
Restaurant was excellent
Quality of service - friendly, helpful. Good, reasonably-priced food. The room is small...!
room was smoky, noisy (a lot of highway near) and no air-conditioner
Welcoming, rural views, great value restaurant with excellent choice of food
It was close to the motorway and large shopping area so made a convienent stop off en route to the Alps. The main car park gate was locked between 11pm and 6am so was good for security. The restaurant was very bright so not very cosy.
Room was a really goog size for us as we have a baby and there was loads of space for a travel cot. Difficult to find and difficult to get a children's play area
The provision at breakfast was insufficient to cope with the demand. Breakfast itself was fine but the buffet area too small.
Room comfortable and clean; Complete supplies and room services
Breakfast is poor value.
The carpets in the room and the public areas except for the restaurant were very dirty. They need to be replaced. Hotel not up to Novotel standards. I was disappointed.
easy acces, Chain hotel, good for one night
Good facilities, good location and very good value for money. Excellent breakfast for the family.
Better than expected. Room was big, clean, flat screen TV, A/C, comfortable bed. Bathroom clean and ample. This was clearly a family oriented hotel (maybe it was the time of the year). However, noise wasn't much of an issue (if you don't mind kids running through the hall ways).
It was ideal for us. We wanted to stay in the region on our drive back to Wales from Italy.
Location, surroundings and external appearance moldy bathroom (flies, moisture, broken tile and no water in the bathtube). Room not so clean either ... No air conditioning. Restaurant: low/med standard. No sommelier service (astonishing for such an otherwise large choice of wine.) Poor service: dining and breakfast (Dining: no desert unless order provided at the begining - information received after the main course- Breakfast: coffee after 15mn, bread after 30 mn, cutlery after 1h and cups and glasses after 1h15). During breakfast time, also departure time, staff uses elevator (customers have to wait).Food: very inequal (dining: 3 starters tested 1: good, 1:average, 1 poor, 2 main courses tested:1 ok, 1 poor, no desert. Price: high . Breakfast: poor quality and choice. Price: very high.
Ambiance, Style, Accommodation Staff distracted by a large wedding: Impersonal service in dining room; late arrival of breakfast; Failure of bath plug;
The building, grounds and peace and quiet bed was not very comfortable, choice at breakfast was very poor, dinner and wine prices too high for the quality.
Very restful environment. Room was very comfortable The meals were very expensive and marginal in terms of value. Breakfast at €22 was a lot. Tea/coffee making facilities in the room would have been nice. Room was quite noisy from people upstairs - not their fault just very noisy plumbing
Superb setting, wonderful buildings, great food and wine. Nothing
Great position in wine country, though not a particularly nice village. Impressive chateau and lovely rooms Dinner was very disappointing with poor service and very ordinary steaks
Loved the historic feel Wait staff could be more attentive.
We thought that it was the worst value for money of any hotel we have stayed in. We paid for a DeLUXE room and are put at the top floor with no lift and needed 60 stairs to reach the room. The aircon did not work and have one small dormer window. The room was sparley furnished and old and tired. We would never recommend this place to anyone.
The outside of the hotel is stunning, beautiful grounds, which makes the experience special. The staff are welcoming and gave us a room upgrade. The rooms felt a bit dingy and not perfectly clean, which you would expect at a four star hotel.
The food and rooms! We could not have a shower as it was broken. We had to have a bath!!!!!
The staff in the Reception and the Restaurant were very attentive, friendly and good fun
We had to wait half an hour before the waitress could give us a menu. Service was incredibly poor and slow and the food, which was overpriced for its quality, was cold. Wine was also overpriced for the quality.
Staff really friendly and accomadating. We were delayed by 4 hours getting to to the hotel and upon our arrival they couldn't do enough for us. Lovely clean room. Food in the restaurant was execellent too. Really convienient location. No tea and coffee facilities in room.
Staff were very helpful, rooms were clean & comfortable, food was excellent. Children liked the pool
The restaurant's service and fare was excellent and value for money. All staff were polite and friendly. No
Friendly staff, clean room I booked the hotel especially because they have a restaurant. Unfortunately, we arrived on a Sunday when the restaurant was not open.
We stayed at this hotel on route to our hoiliday destination and would have no hesitation in recommending it to others. The room was clean and tidy and the staff friendly and courteous. We found the hotel easily and enjoyed a meal in the restaurant. After a long days driving it was a most welcome break.
Room was quite spacious. Well located just off motorway, best Chinese restaurant in whole of France 2 minutes\away. Staff were ok.Went to ask about free internet but got no help.Also no english channels tuned into Tv whilst every other hotel and even a caravan had english channels.
The staff were amazingly helpful and friendly, nothing was too much trouble for them and the breakfast was exceptionally good, plenty of choice and we sat outside with a view of the lovely hills in the distance and dinner the previous night was quite enjoyable and reasonably priced, despite not being a very wide choice on the menu. The location was within very easy reach of the motorway and we only needed an overnight stop en route to Spain. The beds were large and comfortable and smelled clean. The location was strange, almost in the middle of a business park, and there were more hotels in the close vicinity so it is obviously a popular choice. The first room we were shown smelled terribly of cigarettes and we were offered another one which had a huge hole in the wall. We accepted the third room offered which was a disabled-friendly room and was more spacious but it had a terrible smell coming from the drains and the bathroom was a sort of makeshift 'wet room' but the water from the shower soaked the vanity unit which was rotten at its' base. The wifi connection also did not work for us.
Easy to find, friendly staff
Free parking area The room has smoking smell.
The staff were helpful and polite, there is a restaurant which offered a good selection of food, overall it was fine for an overnight stay. The hotel was a bit dated but it was clean
The bathrooms had been renovated with good towels NO
Good rooms for reasonable prices. Good and helpful personnel.
the staff - very friendly and helpful
Convenience for a single night stopover at a reasonable price. Very limited shower space.Could not fully open the door as it was hitting against the toilet. Did not like the wool blankets on the bed, looked very worn and unhygienic, but the linen sheets were exceptionally clean. Dijon Bonsai could do with a makeover compared to Orleans Bonsai which was very clean,comfortable and more user friendly shower room .
nothing that stands out yes it was next to a dual carraige way and a mainline railway
Distance from Restaurants
Room was freezing, heater tiny and no hot water! And it was winter!
Nothing Smelly room, hard matress, breakfast only very basic, shaddy impression of the hotel in general, located far away from the center, not worth the money, even if it is already that cheap.
Cheap Rates Hotel location is not particularly pleasant but main problem was in finding the place! Room was not cleaned and bed was not made after first night despite chamber maid trying to enter room at 8am. Given remote control for TV with no batteries. Location is very unfriendly for pedestrians.
Good value for money On the first night the room smelled of smoke. This was not good.
Free onsite parking. The hotel was very basic, but not very comfortable. The hallway was freezing, the room was also quite cold and the heat wasn't working. The staff was nice, though not particularly helpful when we were having a phone problem as we realized we'd left a computer elsewhere on our vacation. They could have offered to let us use theirs...They payphone had been "removed" and they couldn't tell us where there was one available. The hotel is an off highway type place, but very much you get what you pay for....
Not alot Not Cheap for what we recieved.Wont use again
Very little, breakfast was okay. When we arrived our reservation was not recognised by the automated check in system but this was handled very well by the manager next morning, the room overlooked the very busy railway line, high speed express trains meant a noisy location, also there was no seat on the toilet.
Location in teh heart of the Burgundy wine country Breakfast was fine but basic.
Quitness Far from restaurants
Lovely location- very nice grounds for relaxing in.
Staff was very friendly, quality was perfect and the chairs in the garden were perfect for having a glass of wine and evaluate all the wine buys of the day. opening hours of reception. opening at 8 is to late for early travelers
lovely setting. very friendly staff.comfortable, clean rooms and free parking on site. would have liked tea and coffee making facilities in the rooms.
Clean room and bathroom , excellent staff, good security No tea/coffee making facility in the room, breakfast fruit salad still frozen (not fresh fruit).
Hotel was located in good proximity to lots of wineries in the Burgundy area. A good clean, comfortable hotel. Free internet was also a bonus!
room a good size-nice lawn-new flat- screen high def picture hotel staff could not assist our getting on their wireless network
clean, helpful staff,quiet,excellent, restaurants nearby no restaurant on site
The hotel staffs were really freindly and the room was very clean and nice. We want to visit here again.
Good value, staff very willing to help Staff is unable to speak English. No staff at check-in counter when I arrive (the restaurant next door helped me called the staff).
The room was large and well situated, very peaceful and extremely well maintained Reception not always manned - staff available in the restaurant area next door.
I had read the reviews and they were all good, however, I truely felt that this was one of the most welcoming hotels that we stayed at in our 4 weeks on touring. The owner took great pride in her hotel, everything was immaculate, the bedroom we had was beautifully furnished and the ensuite bathroom was bigger than most people have at home .! Everything was new and thankfully well respected by previous guests. The breakfast provided was unbelievable...nothing was too much trouble. Well hats off to this hotel...I would say our experience was 10/10. The only thing that perhaps was a bit inconvenient was that we couldnt check in until after 3pm..but there was plenty to see in the countryside being wine country !!
very friendly staff, it felt more like a chambre d'hote. We will definitely return there
We stayed at this hotel also overnight at the same time last year on our way back from south of France holiday. We deliberately booked it again this year as it is such a lovely little hotel. The proprietors actually remembered us when we arrived, very friendly and helpful but some people may find it difficult due to no english spoken. Rooms are marvellous, breakfast is very good, fresh produce.
excellent rooms, good location. Little bit poor on the english lanuage side.
Spacious, cleaqn room, good balcony, helpful staff, excellent restaurant There were no facilities in the village but Nuit St. Georges was not far away
Convenient location for overnight. Well thought out accommodation with lots of space. Very comfortable beds and very clean. Excellent overnight stop.
Excellently equipped room, wonderful breakfast, quiet location with very professional, attentive & friendly owners. Absolutely nothing to fault.
Very nice hotel in wanderful sorraunding, Big room with comfort bad, very efficient and helpfull staff No complains
The hotel was very pleasant with great character and the staff were very helpful and courteous.
The welcome and enthusisam shown by the owner/manager. Its location in the vinyard. The peaceful ambiance in the village. An excellent breakfast. Good value hotel worthy more than a two star establishment. The owner makes good wine!
Very friendly staff, lovely country-style rooms
Hospitality of the staff Toilets in the room smell.
good location for us, the host was most helpful.
Quiet, friendly, lovely walks in vineyards, professional and relaxed host
the view over the cote d'or from our hotel room, the breakfast, the size of the rooms and the comfortable beds, the fact that you can rent bikes at the hotel (good ones; 18 euro per day).
The hotel is excellently located in the middle of the vineyards between Dijon and Beaune. The Hotel de Vougeot was spotlessly clean, the proprietor and his staff were exceptionally helpful, and breakfast was extremely boutiful.
Helpful and friendly staff, beautiful setting, free parking and wi-fi Internet (a plus as not advertised).
Very well located to get around Burgundy, surrounded by all the best Pinot Noir vineyards of France, breakfast included simple but nice.
We were made to feel very welcome on arrival. The staff were extremely helpful about local restaurants. The hotel's atmosphere is very relaxing.
The staff were very welcoming and very helpful in regards to local information. eg restaurants, tourist information The hotel did not have air-conditioning in our room, however, this did not impact on our stay.
The staff was extremly friendly and helpful
The staff spoke English and were very helpful and friendly. The hotel has lots of character. The mattress on the bed in the double room was very hard and uncomfortable. There was a slightly unpleasant odour in the twin room. The hotel is on a main road so it is advisable to ask for rooms on the garden side.
The staff were very welcoming and helpful. The hotel has a restful ambience which we loved so much. We'd love to stay here again.
Lovely surroundings, perfectly clean and well maintained and the staff were very friendly and helpful.
Very clean, very comfortable!
The location, tranquility and comfort. On previous visits to his hotel we have been very pleased with the food in the restaurant but on this occasion we were dissapointed with dinner.
situation wiFi inutilisable
Lovely setting in the village next to small river. Ideally placed for sampling the wines of the area. Staff very helpful. Lack of air conditioning in the hotel, there was a fan available but rooms very hot.
Only the beauty of the location and the setting of the hotel itslef, which is lovely. Disappointing, heartless but beautiful place. Has much potential but appears to be essentially unloved by its owners -- lots of new but cheap things -- corner cutting -- also, no air conditioning so we roasted. Out of a 17 night stay in wine country this was out least favorite place to stay.
The location was excellent next to a river running beside the hotel with a mill wheel, very relaxing.
Lovely setting, tasteful and comfortable room, and excellent restaurant. I would stay here again and would recommend to others.
The relaxing atmosphere and the swimming pool was very welcome after a very long drive from England.
The room was charming and very clean. The setting is unbelievable - located in the tiny vineyard surrounded town of Vougeot.
The staff Hard to find
Friendliness of hotel staff. Their ability to cope when their kitchen didn't work properly - no hot meals. This was not a problem, buffets were great. Good air-conditioning in rooms, was very hot day. Good service in restaurant. No
Nicely located inexpensive hotel for passthrough traveling for which we booked the hotel.
Stopover on way back to Calais
free internet, very cheap. Gave us smoking room when asked for non-smoking, room smelled terrible and it was also very noisy so difficult to sleep. Reception staff made no attempt to speak English and were quite rude. Waitress in restaurant didn't speak English and most choices we wanted weren't available and the food we did get was not satisfactory.
Functional & adequate Restaurant staff & service.
Warm when it was so cold outside -8! The stars going to my room were not treated , there was ice and packed in snow, could have been dangerous. Also very small plastic cup not much use.
Good size room close to amenieties The staff could have been more helpful and friendlier
The hotel is on a main road so convenient to Dijon and the surrounding countryside. The room was functional and comfortable but wasn't very special. The breakfast was varied ad things that ran low were quickly replaced when pointed out to the staff. Although there was a lack of fresh fruit at breakfast. We also ate at the restaurant for dinner. It was good and had good regional dishes. The menu wasn't very varied and the Boeuf Bourguignon was salty. But other food was good, the staff very nice and accommodating to young children.
Was better then expected including the meal in the evening No tea/coffee facilities in the bedroom
The dining room and food and staff were very nice. The room was clean and comfortable. The parking lot was very convenient.Our room was small and over a busy corner but the double windows kept most of the noise out. Mainly the industrial location and we are writing the hotel about an error where our credit card bill did not match up with our hotel bill. It appears some numbers were reversed.
Friendly staff The babybed provided was really old and shabby
No special factors, just pleasant and comfortable. No tea/coffee making facilities in room. Only Continental breakfast!
Room clean if a little basic. Large car park with free parking. Staff friendly and English speakers. Conveniently located just outside Dijon.
We found the hotel very convenient, because we have friends nearby. The hotel staff were very helpful and the food in the restaurant was very good. Despite its location on a busy crossroads, we had 2 nights of silent and peaceful sleep, due to the triple glazed windows.
helpfulness of receptionist! the breakfast, it was continental of course but on checking out they broke down the cost of our stay and the breakfast was 8.50 euros per person which i see to not be worth while paying for at that price.
Pleasant helpful staff
Room was clean & comfortable. The hotel restaurant was surprisingly good. Hotel breakfast was not worth the 7 euros/pp.
Flexibel check in time, good value for money
bed was past its best
Helpful staff at this budget hotel. On booking expected the worse (due to price) and was pleasantly surprised. It is was it says on the tin... Found an excellent place to dine just round the corner (recommended by other guests) called the blue windmill - food and wine there both very good! Room is small and needs updating. Shower tray/door broken
staff friendly. bed very uncomfortable, room stunk of cigaretes even thou room should be non smoking, breakfast very disappointing, towels definateley seen there last days. rooms need updating
Very kind and helpful receptionists; basic value for money. Hotel: no external lights at night (we arrived late and it was very difficult to find the hotel); commercial centers all around. Room: really small; spoiled doors handle, damaged main door (not presentable!). In the bathroom: water with bad smell; shower box without a plexyglass part; slow water downflow from the shower plate.
Nothing, the hotel is dirty, brocken bedroom door, had to clean the shower before i could use it. Hotel was a complete dump, should be used for tramps.
cheap & cheerful a place to rest on transit
Very friendly and helpful staff; good value breakfast
Cheap and good value for money. Receptionist gave us access code and left our key in our room when we called to advise arrival after 10 pm Room small and rather tired - 4'6" double bed with cheap foam pillows - limited breakfast buffet @ ?7.00
Needs refurbishing front of the hotel needs to be tidied,paintwork needs redoing and in our room there were no doors on the shower.
Character hotel - quite nice rooms, quite spacious Air conditioning did not work despite asking staff to look into it. Decor a bit hectic and dated. pool unheated so too cold to use.
the swimming pool and the out door dining
I was not expecting anything fancy. However, this hotel has great staff, wonderful beds and bedding, very modern bathrooms, tea/coffee trays, desk,excellent lighting, outdoor swimming pool, rooms. The main restaurant served delicious food in a beautiful room. Breakfast featured local lavender jelly and honey cake along with a wide selection of other food. The location was very convenient for the highway yet was extremely quiet (we slept with our window open, and insect screen down).
The hotel staff were very helpfull. The food in the beautifull dining room was lovely. The hotel was quiet and comfortable. The extractor in the toilet had not been cleaned, and was covered in very old dust. I could not get the Wi-Fi to work in our room.
Excellent restaurant. Very convenient location for Dijon and for exploring Burgundy and the wine routes. Ease of parking. Vastly overpriced. Breakfast expensive. The rooms at the rear are plagued by mozzies. Keep the window closed and take fly spray and ointment!
Good location with free parking. Nice looking hotel exterior. Friendly staff. Good restaurant next door. Room had tea/coffee making facilities. The only thing was the decor in the room was rather dark and gloomy, but the bed was very comfortable.
The food was excellent - the breakfast was in a cosy room and small but good. Bed was not that comfortable. Thought there was wifi but there didn't appear to be.
Very friendly service,quiet comfortable and clean Particularly choose this hotel as it is listed with a restaurant within the hotel - I was travelling with 2 elderly ladies - on arrival was told the restaurant was closed untill end of august - which I found very strange as it was high season??!!
Easy to organise flexible holiday at good quality hotels
A comfortable, well appointed room with super bathroom and separate toilet. The restaurant was excellent, staff welcoming and food varied and delicious.
The location- next to supermarket and petrol station so really convenient for a stop off. Limited breakfast items. Room's position at top of stairs meant people were constantly passing and it was noisy. Bathroom too small to use adequately and towels a bit shabby
It's a cheap hotel for a one night stay as a road stopover. All rooms appear to have one single bunk bed over top of a "full" bed below. AND there was a TV mounted on the wall in the corner. A very small room, with a tiny WC/shower. It's like camping.
Price, located out of town No tea/coffee in room
the price very poor morning buffet
The checking in process. We arrived after 21.00 hours so the reception was closed. We could not understand how to book in. We kept entering our on line booking reference on to the computerised system and it could not find our booking. Eventually after assistance from a fellow quest we establised you had to put your credit card in first. The on line check in system did not indicate you had to do this. It was very stressful.
The pictures on the website do not reflect the actual hotel. They are generic pictures of some room in some city - not anything like the one you'll stay in.
The freedom to come and go as you liked. The friendliness of the staff. The bathroom was very small but could easily have been made bigger as the room itself was a good size
None Arrived at 10pm. Premises locked with no staff. tried phoning no answer as I needed to pay cash and only reserved room on card. Waited for over an hour trying to get hold of staff.
The directions provided on the internet were easy to follow and directed us to the hotel with ease. The rooms booked were allocated as non-smoking but there were still oders from past smokers.
it's perfect for travellers with cars in a low-cost trip. Great place, clean. Thanks