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location cleaning of rooms terrible slow (only at 17.00hours!)
Far from town. transport expensive.
Very comfortable hotel, fantastic room! Clean, quiet, romantic, ... just what we needed to get away from the weekly rat race!
Very comfortable, stylish, clean and modern rooms This is the third time I have stayed there and every time I find it is impossible to get the room sufficiently warm
The Gym equipment needs some maintenance...
Beautfull escpae in the middle of the forest, but only 20 minutes from Bruxelles centre. The Spa was amazing!! Need to ask paper toilett, as this was not checked when daily cleaning was made. Paper toilett was well received but not put directly in the toilette but on the bed... not really romantic!
Very large room, clean modern They are really a conference center and not quite ready for prime-time as a hotel. Not enough staff.
Very pleasant hotel with warmful staff. Located in the woods the hotel is very quite with very comfortable rooms, free large parking lot (external) and free internet access everywhere in the hotel. Sauna is nice, clean and has late opening. Restaurant is vast and food is good quality. To recommend.
the room was of beautiful design and had everything. Not sure about the glass doors on toilet and bathroom...not suitable for some couples. also very far away from city and no good for business trips to city
Very nice hotel, but pricy. asking 21 euros for a breakfast is exaggerating
fantastic place, beautifully located and very well run. I'll be back. And this is from a hotel owner.
Beautiful quiet location overlooking the lake; only 30 mins from the centre of Brussels; competent and charming staff; good restaurant.
Very good place on coutry side. Quite good breakfast. Hotel staff is friendly and helpfull.
location near to the lake restaurant with lakeview but they put us in dark room on back side with no view , welness with 3x 5 m pool , small sauna and hammam, not worth a 5 star hotel , people should know
Location On the first day the room service left the door of our room open all day after cleaning the room!!! Luckily nothing was taken. On the second day there was very loud music outside on our second night until 3am and then again in the morning from 9am. The hotel compensated by not charging us for the minibar. Also the lift is scary, old and slow, and only one for the whole hotel!!
comfort in room and bathroom was great being in wheelchair the elevator solutions were not ideal
Quality and tranquillity of surroundings (a) The bar was unmanned for much of the time when it was supposed to be open. (b) Concerned that a room service meal for 4 people was delivered by a young man who had had to carry a large tray - very heavy and dangerously laden - up two floors and through long corridors to our rooms: impractical and risky. He should have had a trolley.
very friendly staff, surroundings are beautiful no information during check in, example what time breakfast is served and where. We had dinner reservations for the first night (part of the package) but she forgot to tell us etc.
Very nice hotel. Great location; spacious and clean rooms. Friendly atmosphere. We had an extra bed for our son without additional charge. Very good value for money. Very good breakfast if you go early; view on the lake. Free parking. We want to visit this hotel again in the future. Some policies of the last decade: very high charge for internet, pay tv and cd listening!!...simply not worhty to use them.
We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good. hairs on the bad sheet and pillow. Old carpets at the corridors
Large, quiet room with good facilities. Close to ring road with good access to motorways south of Brussels. Difficult to find hotel - in former sugar factory! Evening meal was not good value, with 20-30 min waits between courses and small portions. Breakfast - hot food was cold, but there was a good range of foods.
Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car. Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...
very good breakfast and excellent service and a very pleasant location. the reception had an inforamtion I will stay 2 nights but in the reality I have booked only for 1 night. After a short explication, the check-in has been adjusted accordingly.
Good location, very close to Waterloo office park. Comport beds and good breakfast. Hotel staff is not too helpful. During booking i have mentioned that i prefer room NOT on the ground floor (i have book a room in one month in advance), but receive room on ground floor. Answer was: we have't spare room on the first floor. Aircondition is on the room but too noisy. During checkout hotel try to charge me for more high rate. If you are required to stay in Waterloo area and you have car, then better to stay in Château Du Lac hotel in Genval. Same hotel chain but better value for money.
The hotel and restaurant have a beautiful design. The room was big and still cosy. The food in the restaurant was delicious !
The restaurant was outstanding - excellent food, imaginative menu and (for the standard) not too expensive It would be nice to be able to get Internet access from the room rather than having to go back down to Reception to get the log in details
Perfect location if you have a meeting in one of the offices next door. Very high prices for a normal/regular hotel.
The comfort and atmosphere of the hotel is good During breakfast he supply of bread/bacon/salmon was absent or slowly.
I felt well, being alone in my room did not make me feel alone in the huge world like in some hotels.
Room was nice; staff was super helpful & polite
Enjoyed the spacious club room and nicely remodeled bathroom. Very convenient to tourist sights. The mattresses are too firm.
rooms need renovation, air condition is too noisy, breakfast is good,
Comfy.Gent on reception on returning my passport noticed it was my birthday and wihed me a happy one.Unfortunately no champagne !!!!! Impersonal, very expensive if not booked on net. Glad only stayed 2 nights before moving onto my regular and cheaper and nicer hotel nearby!!!!
The service the people
double room in the hotel was very small, with extra bed for our son it was not possible to move i nthe room. The rooms and the furniture i nthe hotel are very old, worn out. It is not 4* hotel which you expect when paying 175 Euro per night. I will never stay in this hotel again. Major renovation is required, prices are too high, should be below 100 Euro even after renovation.
The rooms are of a good size The reception area need sot be manned by more than 1 person at busy times. This was very poor and checking out took over 30mins.
The quiet atmosphere and friendly desk clerk. They were not prepared to have guests over the Easter Weekend. The breakfast was not very good, the room lacked a fan and the hot pot was in need of cleaning. The hotel needs to consider putting something in the tub to prevent slipping when showering.
Free WiFi It is rather dated and in need of a re-fit
Anne-Marie and her staff were very friendly and helpful. The house is in a quiet location a few minutes walk from the lake.
Excellent clean spacious rooms & breakfast. Beautiful nearby lake for a pre-breakfast jog/walk to build up appetite
Excellent accommodations and location
wonderful breakfast and hospitality fire escape should be paid attention
Comfortable rooms (although the bathroom is a little basic), plenty of space including a separate sitting-room, friendly atmosphere and staff, excellent value for money.
the charming location, the lodge and the staff
A very nice location and the kindness of the staff
This was a great place to relax - I was at a busy event at a large local htel and it was just great to get some space!!!
good breakfast, pleasant staff, very clean rooms, wifi in rooms now. non come to mind
Wonderful location, quiet atmosphere, great rooms, great commemoration of the Battle of Waterloo I will return soon.
Good breakfast, nice bathroom, comfortable mattress awful noice from a street, too dark room, no price list for mini bar and some drinks are out of expiry dates
Friendly staff Restaulant was under constraction. Brakfast was little bit poor.
Well located close to the motorway. Room not that well-isolated. Lack of choice during breakfast.
nice room noisy, next to road
Nice breakfast, I loved the bread! I did not like the noise of the road and the lights outside as there were paintingworks ongoing
Right next to Napoleon's piramid and the Waterloo battle fields. The floor in the room was pretty much stained and so was the head board of the bed. All in all it did not make me feel the room was that clean.
No warm water. Room interior full of stains, was warm (in February). Slept on top of the sheets.
Easy to find! Lack of plugs (for my laptop) in the room. Had to use the TV socket and therefore couldn't watch TV as I worked - which was probably better for my concentration anyway.
The grounds were very nice. It was a peaceful setting. The shower curtain had a bugger on it. The bed spead had yellow stains. I choose to believe it was coffee.
Price of the breakfast is too high for what you get.
Very big room. Very clean. Very confortable. Nice design of the hotel in a castle. The dinner is too expensive. Its either taking a 40 euro dinner (that needs reservation) or having a pizza or lasagna in the bar. And its almost impossible to have dinner close from there. So you should be prepared for that.
Personnel was very attentive and the food great. Had to get used to the long corridors and the steps to go up and down.
The restaurant was excellent.
Walking in the forest. Play tennis, Swim in the pool. Go by car to the Ardennes resp to the sea. Train to Brussels. Hade excelelnt food at your restaurant and at two restaurants in Wavre. You should change to new fresh floors in the rooms and new better beds.
the location and the fresh air outside was fascinating and the building gives a feeling of medieval times.
I did not enjoy the resturant service at all both for dinner and for breakfast. I did not enjoy overcooked coffee. I did not like having to ask for my room to be made up at 14.00 in the afternoon
The restaurant is very good and not too expensive The room was too small, the pay tv not working, and it was very hot even when snowing outside and window open
no noise not so clear in the bathroom as it is expected in 4 stars hotel
Friendy reception staff made you feel very welcome The staff in the attached restaurant changed from being helpful and friendly to rude and unwelcoming when they found out we had booked our evening meal as a package.
easy access to the places and sites we wanted to visit
clean rooms, convinient location.. room was a little small,(triple room we got was nice, but we didn't get it for the second stay.) not all the stuff was friendly.
Hotel was clean, modern and easy to find. Staff helpful. Breakfast could have been better, car park smelt of sewage
The price was fair fair.
easy to reach Bruxelles they don't accept the 500 euros banknotes the so called "bar" was poor
Walking distance to RER, easy way to get into Paris to see the sights. Secure parking for hotel guests only at reasonable daily rate. Staff was very nice. Hotel is very basic. Used flip flops for walking around - not the cleanest place we stayed during our trip.
nothing too expensive for what you get. uncomfortable rooms.
This hotel was adjacent to both the battlefiled...15 minute drive away and the railway station (5 mins by car) with a direct train to Brussels every hour..last one back well after midnight...saved having to drive/stay in the middle of Brussels. Excellent staff and typical Ibis accomodation...never bad, never excellent...always good...staff very knowledgable and helpful. Nothing
after we complained about our room we got a much better room Room: sink was blocked of shower and washbasin. The floor was dirty and it was extremely warm. But worst there was a light outside fixed just above our window. It switched on everytime somebody or something passed the parking. So the whole night the room was in bright light on and of. There were no proper curtains.
Location convenient to town (one of only 2 hotels in Louvain la Neuve), adequate parking, comfortable beds, wireless internet available (not free) Breakfast at 12 euros per person is expensive, no mini-bar, very small room, poor ventilation (no window that opens), door onto balcony opens, but balcony not separated from other rooms so no security or privacy if door open.
It was serene and close to Brussels. It was a little expensive and the internet was a bit intermittent.
I put down fair as for the value for money of this hotel for the only reason that I imagined it (and booked it for this reason) as a weekend price that included breakfast and not as an extra separate cost. Under other circumstances, I would probably consider it as being a good option as per the value for the money.
the surroundings, the silence, the facilities the room, huge price for telephone
Stained/dirty carpet; broken toilet seat; shower quickly ran cold; breakfast 'hot' food stone cold. Very expensive for mediocre hotel.
Dinner was ok. Internet access + breakfast too expensive.
The location in partly forested country was very nice. The walk to and from the railway station was very pleasant. However I would have preferred that the walk was shorter as I had a sore leg at the time.
Easy to find, easy to park. Good medium priced hotel
Great place to for visiting the Herge Museum
This hotel is very calm
Cosy, excellent situation, customised service
The Manoir is Chateau Du Lac's small scale sibling. Driving up the Manoir is found charmingly tucked away in lavish greenery, just off the lakeside. When not in use for weddings and the like, the Manoir spells charm and quiet all over. Breakfast was served next door at the Chateau Du Lac.
Nice room. Big enough. Calm. Bathroom could have been more modern. Rather limited breakfast buffet.
Bedroom was very comfortable,particularly the pillows and very spacious. Nice bathroom and powerful shower - great toiletries
Nice rooms, very friendly staff, nice location Basically a B&B, tricky to find
Everything, especially the location, looks and the quietness I had a room with only a bath, not a shower
The kindness of the guest. The beauty and tranquility of the place. The very nice room. Nothing in particular, may be a slight lack of sonic isolation.
Everything was excellent! The house, the room, the location, the hosts,the bed,the breakfast, the bathoroom. Even the two dogs were lovely.We will definitely be back. Just a little shelf/stool in the bathroom to put toiletries on would be handy, but there were 2 in the bedroom, so we "borrowed" one from there, no problem.
Our room was spacious, spotless, with a very large ensuite bathroom. The service is excellent and the owners very friendly. The location is great because this b & b is situated in a beautiful park, outside of town. The room could be better sound-proofed as we could hear too much of the activities in the house/hotel during the day and evening.
The owners are very nice and the Manoir is a beautiful place. Call the owner before to arrive as the Hotel is quite hard to find even with a GPS.
the room was never clean in 3 days
Excellent staff. Beautiful house and surroundings.
Rooms with style elegance and a beautiful breakfast.
access plan could be better
Very nice accueil, so good breakfast, the same for dinner, you may spend some time with the hotel host in the evening, with a glass of wine The dog is snoring in the night
Nice area, countryside, very quiet and restful b&b, in front of a small lake in the middle of old trees People should be told in advance that there is no lift, as most rooms are on third floor; not suitable for disabled
The house is situated in wooded area in quiet location with lake near the house. You can use the private parking in front of the house. There is a fast internet connection for the free. The house is in rural and provincial style. Friendly owners. Good location to explore the neigbourhood or visiting the Brussel city. No doors between toilet and the room, no english speaking staff. Very soft, small and creaky bed.
Nice situation, by lake in wooded area. Hotel rooms were artistically decorated. It must once have been a lovely hotel. Shabby room and furnishings. No door between bedroom and ensuite toilet/shower area. Note this hotel has no star rating. Restaurant was not open for evening meal.
Convenient location south of Brussels.Ideally located for rush hour outbound trips south of brussels, at attractive price/quality. Limited nr of rooms, cozy atmosphere 1. Although the booking.com reservation mentioned it, the owner was extremely cross about the late arrival. Not the textbook example of customer friendliness. Morning staff was extremely nice and embarassed by the incident though. 2. Bedroom window somewhat difficult to handle (open).
Room are good and spacious and hotel provided all necessary facilities. €99.00 per night is an over valued cost, but so are all midweek hotels in Belgium.
The windows can't be closed properly. Neither the door of the room. It's too noisy because of the very close motorway.
clean, quiet, nice food, nice people a little far away from the city
A peaceful place, homeliness, nice personal
lovely surroundings, quite and comfortable
Easy access to rooms quiet area lovely breakfast kind staff thought it a bit expensive, and a bit far from centre of Waterloo town
It was convenient to my daughters house for her 40th birthday party
Well situated, peaceful, nice and safe. Baeutiful house. None that I can think of.
Charming bed & breakfast with good owners. Comfortable beds and coffee in the room are excellent incentives for return customers. We really enjoyed the breakfast on the terrace. Power plugs should be better accessible.
Clean, friendly room with excellent Internet access, tv etc. Parking right outside the door to the room, so no 'dragging around the luggage'. This is a small b&b in an annex to the family home of the owners but with perfect privacy if you want. Not sure if it really is a "bad" point, but staying here effectively requires access to a car or use of a taxi, as no restaurants etc. are in walking distance. Was no problem for me though.
Very pleasent hotel.
Modern facilities and value for money No
excellent value for money, great breakfast
The hotel and staff were excellent Cooked breakfast was not quite hot enough most times
Very clean and modern rooms, great breakfast and friendly staff.
Great room, good breakfast, good staff, free parking.
The room provided all that was necessary to make our stay comfortable. ( Tissues + a magnifying mirror in the bathroom would make it even better) Breakfast was excellent. The location was quiet and restful.
I would love tea making facilities in the room
First of all the hotel is lovely with the old style red brick walls from the old factory, the staff is very friendly and we go a great deal for a superior room. I have nothing bad to say about the hotel but we asked at the front desk to order a taxi to bring us to "Le Bivouc de l'Empereur" the taxi company charged us €20 and on the way back we asked the restaurant to order a taxi and the charge was €12 only (choice of partner).
good variety at breakfast, very comfortable beds and a clean room. expensive for the film selection