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I was delighted by the helpful and friendly attitude of the staff
Hotel staff was wonderful and friendly. I was only in this hotel for 3 nights. One day I walked into the hotel lobby and was greeted by name by the staff at the hotel. I had problems getting my wireless to work in my room and one of the staff came up to my room to help me. Staff always friendly!
Excellent breakfast and sauna. Not good clean of room.
-People/Staff very friendly and breakfast great. -Engine noise all night, couldn't sleep at all...so no good. Dont' know if this was the lift noise or what it was..., didn't sleep the whole night.-Internet conection really weak....gets disconected all the time.-If you go there with the idea of going to an SPA, just forget it. There is just sauna and turkish bath which for me is not an SPA. No treatments like wraps or what so ever...Wanted a back massage and finally the lady did what she wanted, body massage, which is not bad but not great and anyway not what i was looking for.
clean adn cosy Was a bit more pricey than I hoped to pay, but there was limited availaibilty in the area so that was just the way it was
the room was clean, warm and the breakfast was excellent
Very accommodating, nice friendly bar, ability to conduct meetings in public area.Quiet and very civil. English well spoken by all. Hotel restaurant , overbearing and pretentious service not matching the food quality.
What a find! We thought everything was perfect! We stayed 2 nights. Room was good size and comfortable. Modern coffee maker in room, along with stocked mini fridge. Beds were very comfortable with individual duvets. Parking convenient (12 euro/night), breakfast was plentiful with many offerings, and above all, service was impecable. Friendly, courteous and responsive. Beautifully decorated, clean and new. I've stayed in 5 stars that weren't this nice! One added bonus was the large window in the shower overlooking the beds, had electronic shades between the glass for privacy and there were heat lamps and towel warmers in the bathroom. Thick plush towels, granite. Very high finishes and high quality. We will definitely stay here again! Could have used another pillow. We arrived very late both nights back and crashed into bed. Kept meaning to ask for another pillow, but it was so late, we were just too tired. The pillows are either down or something like it, so they are very flat when you put your head down.
Comfort, quakity of accommodation and meals, good customer service at all times
Nice breakfast... very helpful receiptioinst named AnnaMarie
Location is very good right on the lake, with lakeside dining, -- weather permitting. It thinks it is much better than it really is ! For this class of hotel ( 4* ) it needs air conditioning and a decent lift! Room was fine, but had nowhere to put suitcases if you did not want to fully unpack. However the biggest problem was the noise from smokers congregating at the front door and laughing and shouting until 3 am. Everything was overpriced for what it was.
The biggest advantage of the hotel is the location itself. Quite, relaxing place, directly located at the lake with a stunning view to the Alps if the weather is nice. At the breakfast buffet there was not as much variety as you expect in a 4 star hotel.
lakeside and good kitchen room 126 is a room over the staffentrance/delivery and very noisy, staff stands outside talkingboth late and early morning while smoking.not so nice! we had 2 rooms
Great location directly on Starnberger See - a beautiful spot. Located in Leoni which is, thankfully, away from Starnberg itself - a little quieter if you really want to enjoy the location, but only a 7 min drive if you need to go there. Beautiful surrounds and walks - perfect for wandering, relaxing, bike riding etc.
Breakfast on the veranda was sublime. No air-conditioning, so got very warm at night (mid-July)
The view 1-When I arrive to the hotel the give me a room without a lake viow and I asked them to give me a room with a lake viow same the Picture that I reserved in booking.com ,but the hotel told me I have to paid 20 euro extra for that...!! 2-The hotel staff never smiling ..!! 3- the breekfast was very bad.....4-hotel staff was unhelpful and they dont care for guests
Location on the Starnberger See was superb with a ferry pier next to the hotel, making it ideal for a long walk and a ferry back. Even though our room did not have a view of the lake it was comfortable and well equipped. The restaurant menu was original and varied and the food of high quality. The terrace on the lakeside is great both for summer meals or drinks. Free parking was a bonus.
Very nice breakfast, good accomodation, friendly hotel staff, very nice spa facilities and right on to the lake. Very little provision for families with small children. not recommended for families, but more for couples of a certain age category.
Excellent location at Berg. Very good breakfast and restaurant although a bit overpriced. Free wi-fi. Very clean rooms and the hotel staff were very helpful. A bit noisy at nights if your room is facing the road and not the lake. At our first night there was a wedding reception at the hotel's restaurant and we were told that we could not use the bar! Shame especially during the Oktoberfest period. Very small elevator for a 4 star hotel and 70 rooms.
Staff friendly and effective. Rooms big and new. Restaurant excellent. Highly recommended. Great value for money.
Beautiful setting on a lake. Excellent breakfast buffet.
room was clean and large, breakfast was good and staff was friendly and location near München is excellent dinner could be better
Situated near the lake. Good atmosphere.
Lovely setting on the lake & very convenient to Munich
Excellent Hotel, asked for lake side view and you could not have wished for a better view it was certainly what it said it was. It did not state lakeside view was in front hotel and balconies in a seperate building at the back. The only restaurant was in the front and if you had a balcony you had to walk down the hill to the front hotel.
All Staff members spoke English. Good food, good location, friendly people.
Very friendly staff, excellent breakfast and comfortable room Beds were very hard
Quite expensive hotel but we got what we paid for: a clean, comfortable room with a nicely designed bathroom and a balcony overlooking the Starnberger See. No airconditioning meant keeping the door to the balcony open and there were disturbances during the night from ongoing parties nearby.
Location, friendly staff and good breakfast
This is a nice small hotel with very friendly staff. It's in a great quiet location only a 5 minute walk from the train station and lake with many nearby restaurants. Only a 25 minute train trip to the centre of Munich. Good quality breakfast.
The staff was wonderful. We appreciated the information given about places to eat, and directions for the next day. He was very pleasant. Only that we did want seperate beds, but on the short notice that we gave it was fine to share a bed.
STaff were very helpful; hotel is beautifully decorated; location very good, especially being close to s bahn
Near lake, promenade, beach, boat excursions. Used it as base for trips to Munich with the S-Bahn. Very helpful staff. Nice breakfast room, good breakfast. Adequate parking without charge. 7 minute walk to train station.
Nice and quiet, great breakfast, excellent service, near to the seepromenade and the city center, only 15 minutes from munich. No privacy in rooms, only if needed , curtains should be closed.
The staff was very friendly and helpful. Breakfast was wonderful.
Beautifulk room, very, very clean;all possible facilities (nice touch inclusing fresh flowers in the room) No lift but helpful staff
The warm and friendly staff and ambience created a very welcoming atmosphere and a feeling of beeing at home.
Very good all round hotel. It was very expensive for the facilities provided.
Breakfast very good.
The hotel did not have a lift and the train station nearby was only a trem station and not an main station
Extremely friendly staff makes you feel very welcome. Outstanding restaurant.
very quiet and comfortable room, albeit no air conditioning, but it was cold so it didn't matter. Would definitely return.
Beautiful location adjacent to Grunvald castle. Lovely food but expensive. If you have difficulty with stairs, request a room on a low floor.
Pleasant location, close to our business location
Very nice hotel owned nowdays by Italian family. Clean, cosy, comfortable. Excellent view! Highly reccomened!
Staff were very accommodating and friendly The third bed was not made up on arrival - although once this was raised it was resolved quickly
Nice location close to but outside busy Munich. Easy to reach by suburban train. Family atmosphere. The sound protection of the room could be better in terms on external noise (train) and internal (between the rooms).
Excellent breakfast, friendly servive, nice decor in the rooms
Good location and very comfortable.
Excellent location a few minutes walk from the Bahnhof (town railroad station).. Very helpful and accomodating front desk staff and a wonderful and excellent breakfast. Room was adequate.
The location is wonderful. Starnberg is beautiful and the lake and train station are across the road. There is no lift and the creaky winding staircase was a shock at first- but soon appreciated as a training ground for the eifal tower later on!
Apartment was clean with a nice sitting room. Pretty location. Had washers and dryers. One of the washing machines didn't work. Staff didn't know much about operating the machines. Response to button to exit parking area was poor. We had to walk inside to get the staff's attention and even then they were on the phone and we had to wait.
Beautifully kept, historic building. Lovely cafe attached, yummy breakfast!
Friendly helpful staff
Large rooms. No lift. Decor needed updating. Bathroom was very small and the cistern repeatedly broke - luckily my husband was able to put it back together. Outside the hotel was a kebab shop that was very noisy until the early hours of the morning.
Excellent location in front of S bahn that brings you into Munich in 20 minutes and to the Starnberger See in 15 minutes. Very good price quality balance. S Bahn starts at 06.00 AM and if you are a light sleeper if might wake you up. It did not disturb us at all.
Biggest asset of this hotel is the nearby station of the S-train that takes you into the centre of München in about 15 minutes (Eur 4.80 one-way) while, at the same time, the hotel is located in the middle of wooded countryside. Best of both worlds.really.
Good food, convenient for train station,attentive and helpful English speaking staff, checkout quick and efficient. Over all a pleasent stay. Lack of English guide to room facilities (TV, phone services, fire escape) ground floor front room was noisey both from traffic and drains.
a new, well equipped facility with a good restaurant. Not too large. Handy location.
A real beautiful hotel in the Bavarian country near the city of Munich and well connect by train. The hotel staff was really kindly..
The rooms are very generous in size with very nice bathrooms. This hotel has been designed with great attention to detail and to guests' comfort. The breakfast is the best continental breakfast I have ever eaten. We chose the hotel because of its proximity to friends, but our stay here turned into an altogether very enjoyable experience.
Eating my evening meal upon the veranda over looking the Forest and the Alps was the highlight
I only stayed at the hotel for two nights, it was pleasant & clean. The staff had problems with english speaking guests but as it's in such a remote location this is no surprise. The booking system was a bit of a mess and one of our party ended up with no room and had to stay at another hotel - the staff arranged a taxi for him but a bit dissapointing none the less.
Nice restaurant and late working lady. It was very hard to find the hotel, becouse there are at least 4 Egling cities around with the same streets, zip. Every morning there was incredible noise. It was road construction not far from the hotel, and hotel management did let to use the back yard and parking place for laborers. That was really annoying. We asked for the discount, but did not get that one. The smell in the city was very bad
Great food, staff extremely friendly. I stayed at the appartment room and I found it very spacious and comfortable. For the price I paid I think it is worth every cent and definately a good alternative to hotels nearer to München.
Very friendly staff, English speaking.
I was attended of the ESC in Munchen Maybe some kind of noise aproximatly 60-80 db between 6-8 am.
The staff at the hotel was super friendly. Although the hotel is not on the lake, it offers excellent access to the trains to munich, restaurants and the Starnberg shopping district. the rooms were very clean. I had high windows in my room which made me feel a little claustrophobic but the rest of the amneties and the price made up for this.
Ideal location at station and overlooking scenic lake. Our 3rd floor room looked over the lake towards Bavarian Alps. Very good and frequent commuter train access to Munich. Good English spoken by hotel staff. Pleasant breakfasts. Good (Italian) restaurant in hotel. None apparent.
The best thing about this hotel is the location, right opposite the railway station with views over the lake. Also close to restaurants shops etc.The staff were also very friendly and bedrooms are large and very clean. Our dog was also very welcome at the hotel. The description stated free car parking, however although there were a few hotel spaces at the rear/side of the building, we weren't offered these, but given a discount at the public underground car park at the side of the hotel. This worked out at 4 Euros per day. We were leaving on a Sunday morning and noticed the car park did not open until 9am so we were unable to leave before then. The hotel restaurant, although very popular, did not live up to our expectations - side salad with no dressing whatsoever and very dry.
the frindly reception comfortable room
excellent location outside munich but worth the 30 minutes train journey
The staff was very helpful and accomodating especially, Melanie, one of the desk managers Lack of Air conditioning could be problem invery hot weather-It was ok when we were there.
Evening receptionist was outstanding - courteous, efficient, knowledgable, pleasant. None
The location was close to the lake and walking possibilities, good room, nice view. Good opportunities around to eat well, friendly hotel staff. Bathroom had no ventilation, the road is fairly busy on workdays.
Central location, near the train station. Poor breakfast, not enough parking places
We had a stunning view of the Starnberg See from all three windows in our room!
Very clean in general. No issues.
Nice countryside design, comfortable. Away from main road and city center, therefore suitable for family vacation. Peace and comfort.
Not mutch Small rooms. No airco. Room to hot.Smell from the kitchen.
Nice and clean hotel in a quiet area. The room has an lcd tv, so I could connect my laptop on hdmi to watch some movies. The cabled free internet works good with a login that I got at checkin and there are network cables available to use. Friendly staff, and they speak English. I was able to checkout 3 hours later and checkin an hour early without any additional costs, great service! Dinner was good, the menu was in German, but the friendly waitress helped me out by translating it. I enjoyed a nice meal with a view of the fireplace. The hotel is pretty remote, about 30km away from Munich, but for some peace and quiet you should definately visit it!