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Very nice room. Excellent restaurant. Pleasant and helpful staff. 9 Euro charge for internet access. Other hotels offer free internet.
Swimming pool, view from hotel windows, personnel.
Expensive, given the quality offered
Functional hotel, good for business trip overnight stays.
swimming pool, sauna :)
Restturant food and breakfasts v good Expecting tea/coffee facilities according to my booking, which were not provided
The hotel is located nearby the city centre. The rooms were cold, and we're in the winter! The breakfast was too German instead of international and also the restaurante gave a cold feeling.
Good breakfast, cosy and clean room. They wanted to pay for the water from the table inside the room, however it was not mantioned anywere that it is not for free.
Price, cleanliness, food, service everyting was excellent Nothing
central and value for money bare lighting (no covers) on the wall. Price of breakfast was added to the bill as an assumption
It is central to Remscheid for town centre and has good parking. Also close to railway station. Our room was obviously being remodelled. All wall lights were missing with wires visible
Very easy to find and the rooms were large.
Very comfortable room and good food in restaurant. On site parking was also a big bonus.
Nice staff One morning missing hot water.
Good atmosphere, location and also a pleasant bistro on the ground floor. Excellent location and easy to find. Room was the smallest I have ever stayed in in Germany. it was very cramped and seemd to be intended for one person, not two. There was only one pillow on the bed and only one glass in the bathroom. It had a very small double bed. Everything else about this hotel was very good.
Nothing! the hotel is a total has been and personnel and accomodations are the worst I've ever seen in a so called "Grand Hotel" Everyting dates to the late fifties at best. I reserved a suite / apparement with double bed, their best room..., they gave me two single beds and no possibility to arrange anything else. I planned a wellness weekend, I left the hotel at 7.15am disgusted and 200€ poorer to head home. The remains of room service from the yesterday's late afternoon "service" was still stacked in the corridor smelling and looking badly... Great management!!! A total rip off!!!
Friendly staff Far from a 4 star level - rather a low 3 star. The hotel needs urgently an interior refreshment. Breakfast was really basic.
Friendly staff, good food. Did unfortunately not get the possibility to test the swimming pool and spa facilities due to massive traffic jam...
Very friendly personnel. Nice location. Good food The room smelled quite strongly to cleaning products. But when I told the receptionist about it, they reacted very good and told me they will investigate it and take action.
I spent just a night. The room was very comfortable and quiet
I felt welcomed from the very beginning, the lady at the desk was gentle and professional. The room was ample and confortable, a bathtuub was available which I always like. Nice TV set. Very good breakfast I am really struggling to find something negative from this place, yes probably the restaurant was a bit expensive and I decided not to use it
very good !!
The hotel has a lot of Charm The hotel management
Yes, especially when had a room quite early in the morning (just arrived from USA, 6 am at Frankfurt Airport) and had a good chance to have few hour sleep before visiting in Cologne. Nothing to complain.
Very friendly staff and great food (breakfast and meals) As a business traveller I like to have wifi but some evenings I was unable to connect to it.
Breakfast (although a little pricey) was very complete and varied. The quiet family atmosphere is relaxing. Parking is useful.
People have been available and kind. I liked the silence in the room and beds were really confortable. Heating was great! To much light from the windows early in the morning!
the position was perfect for me, just 30 minutes from Koln, big parking area, good breakfast in the morning,the room was big and clean with frigo bar service. I had a big bad with only a single (and a little bit small) blanket. the reception and the hotel bar close too early.
The Parking and breakfest was nice.
It was quier, clean and comfortable with a friendly family atmosphere.
The room was smart and comfortable; the staff were friendly and very helpful. ( I hadn't been to the town for nearly 40 year!) The breakfast could keep you going all day! The surrounding area is very pleasant, with some lovely old houses and a even a museum next door. Good walking, but Remscheid is very hilly! Bus connections into town were excellent. Choice of good restaurants close by.
cleanliness and friendly staff
Very good breakfast.
free WLAN ; breakfast is good; good value accomodation room keys were traditional keys. the hotel is not easy to find; breakfast area is crowded in peak times; overall there are some signs of neglect in appearance (paint peeling, gutters filled with leaves, interiors in public areas appear outdated)
Breakfast and car parking TV Channels did not match the card An English news channel would be helpful
Pleasantly situated next to the river but only a five minute walk from the town centre of Herdecke.
friendly staff, great room, close to the motorway and thus very nice location
Friendly staff; good range of food available for breakfast; cute (tiny) swimming pool to relax in. rooms were slightly too hot
Convenient location. Nice village and amenities for visiting within a walking distance.
Great for children with mini golf, pool & bike hire! Excellent sauna & bar for parents to enjoy & a great location.
the friendliness of the personnel the noise of the traffic around the hotel, rooms overheated , no airco
The hotel was excellent. Very clean, friendly staff, great location. Paying for the hotel car park per day of our stay!!
The hotel was ok...but The staff was not friendly at all. We were a total of 6 people and on Jan. 1St. (New Year's Day) when we tried to use the facilities for dinner, we were informed that everything was closed and that we needed to go out if we wanted to eat. This was quite a surprise because we were there with children and we were not informed in advanced about this, we could not believe this from a 4 star hotel!...TOO Bad!
Quiet, clean, well treated No free internet
Quiet, perfect setting Internet was not for free. In the description there would be free access to internet, but that is not true. It is free access to a provider. Ok, I was offered a coupon but that is probably limited in time or money. I simply don't want all these doings. Free internet should be free.
Nice and cousy hotel. Not really close to the center, but very comfortable. Staff is polite and available. Prices could be lower, considering the location of the hotel
Clean. Understated but stylish. Hassle free. Not enough parking spaces when the hotel is full.
I keep returning to this hotel whenever my business brings me to Ludenscheid - and I always love the stay. Lovely clean rooms (especially the Comfort ones), excellent restaurant, staff are great, free internet and parking - so all in all greatvalue too.
Simply perfect for the money, and even more! Something so refreshing, different, well designed - a real surprise for this segment of 3-4 star hotels.
because we had the suite it was extra comfortable the noise because of the party
Very nice hotel in avery nice place. When I arrived there was snow everywere, but the streets were clean. Got a room of about 70 sq meters for 55 Eu! Free internet.
The breakfast was very good. The main room to eat is not inviting to dine (to small and to poor)
Excellent value for money - especially the Comfort rooms. Highly recommended if you are in the Ludenscheid area. Also great restaurant, lovely breakfast, free internet and fin staff.
Perfect service, very nice neighbourhood, comfortable room and... very low price in relation to the hotel standard! Windows are difficult to open and close.
Staff were pleasant, friendly and helpful, spoke some English and the signs/literature were bilingual, helpful to a man with German as rusty as mine! They seemed genuinely pleased to see us and happy to help, truly old-school German behaviour. Nothing, everything was good to great!
The rooms are newly decorated with style, very confortable and spacious
Restaurant (diner and breakfast) Should be cheaper
Nice, clean hotel, excellent restaurant with cheap rates the services around arcadeon were poor, for example you could have a beer first at 1800 hours in the hotel restaurant
The friendliness of the staff
Good Staff & good hotel
Hard to find
good breakfast, close to centre in quiet location.
The restaurant attached was good. A little surprised to find a single bed in the room but I booked a single room so there was no real reason to complain! Comfy enough!
- Good food on their Steak restaurant, good breakfast, peacefull location on the center If we would not have GPS Garmin we could not find hotels location.
Food, Staff and location for the company we were visiting. Type of pillow used on the bed. Perhaps rooms should be equipped with an additional standard pillow.