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the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
Very comfortable room, relaxed atmosphere
nice large room (studio)
Heating system was too bad !! very cold...
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
The staff were very attentive and helpful.
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
It was close to the casino & a nice hotel A little pricey
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
The staff are excellent. The rooms are old,... needs major upgrade.
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
great experience to stay on the famous ship.rooms where really nice with lots of space. location
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
historic ambiance interior rooms are confined, in my opinion
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
I feel back in the good old times and it gave me a warm impression. no complaints
Room was fantastic and room service excellent. Would go again
The hotel was very good value, the rooms were well kept and the staff were very frienly.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
Very loud, no alternative room available, under renovation, no fitness area.
Perfect view from the 12th floor. Nice bar, good service. Cool room.
Great location and good connection to public transport Bathroom was rather small
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
The location near city center
Great location within walking distance of main square. Hotel was comfortable and we had a nice large room overlooking the canal.
Very central. Clean. Lovely old building features in the hotel. The staff did not communicate at all with us unless we did from our side. We were never asked whether we were satisfied with our room or if there was anything we needed, not even before checking out. It was as though they were not interested in the guests. Even the hotel owners did not bother to converse with guests.
The room. It was very silence Non smoker
This was an excellent value, lovely room & breakfast.
We liked the friendly, helpful, professional staff and the spacious room, as well as the central location of the hotel wrt the train station, museums, city centre and other places of tourist interest.
Good central hotel next to canal. our booking from booking.com was lost. luckily the hotel had 2 spare rooms.if not this would have been very problematic.
Location was great. Breakfast was very nice and price was good.
Very good location in the city center and only 5 minutes walk from the railway station. Very big room (double) and quiet.
Very functional, no problems
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
nothing special normal
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
It was convenient. Closing time of kitchen - 22:30h.
good breakfast beds and other room furniture not really up to date for 4 star hotel
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
comfort, nice environment, free parking and good breakfast
Worked and shopped not really
The breakfast was terrific and staff very helpful
Relax with peace and quiet in comfort nope
The hotel itself is great and is very modern and the breakfast is excellent. The hotel is literally an airport hotel as it very close to the airport but it is not close to the centre. To go to the centre you'd have to catch a 15 -20 min bus (the bus stop is minutes way from the hotel) which costs 2.50 Euro pp one way.
Good access for the airport Room looking a little tired with redecoration necessary to one wall where there seemed to be some structural problem.
Free parking, 24h reception Dirty rooms. No cleaning during stay. It takes a lot of time to check in/out.
Close to airport, good size rooms very modern and clean. Very good staff
if you like one night in the hospithal incl hospithal beth this is the best place in town
The airport shuttle bus did not start early enough for my flight departure
good meal, comfortable room Poor quality towels rather worn and rather small!
Central location. Near the train station and near several bars/cafes
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
Location, price, bar, availability of lifts
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
well located in the centre of the city
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
Quit hotel, nice facilities
I liked the design of the hotel which was imaginative. The location is good, just off the main highway but quiet. The views were fine. The bed was soft. The cleanliness was so so (garbage not changed).
Clean and value for money
Excellent design and good service
felt welcome, good standard, good bed gaood food n/a
The decor in the rooms was very nice and the food served was lovely
there is no internet access in the rooms, the wifi does not work in the rooms, only in reception. This is rubbish!!!
The design. Nice breakfast and breaksfast room. Good size rooms, and bathroom. It's location is too far from the city center of Delft, needed to go by bus.
The food was excellent and the service good. Rooms and bed very comfortable No
nice view, great interior design, smart features - hooks on the wall, good use of space
Design of room furniture, balcony and view (7th floor), pleasing staff, extensive breakfast Cleaning of room (Saturday) was very superficial
This hotel is within walking distance to the centre. Staff are very friendly and helpful. Room is clean, spacious and comfortable. Breakfast is nice. Internet connection is free of charge in the room which is very convenient. Apart from the construction work around the hotel, I would highly recommend this hotel.
Nice and clean with great view. Breakfasts could be of better choice
Very good restaurant; nice breakfast; modern & clean rooms; good bed The heating was not working very well - I was freezing
Excellent staff and very well-run hotel. Breakfast was very good. If you are looking for a modern hotel in Delft I would consider this one. It is a new hotel so does not have the ambience of hotels in the old center of Delft. As well it was on the outside of the old city -- however it was only 4-5 blocks to the New Church so getting around was not a problem.
New quality furniture, the design of the room is pleasant, with a flat-TV. When the building of the area will be finished it will be quite close to the city center (about 5-7 minutes by foot). The personnel is quite professional. Check-in and check-out is quiet effective and fast. Free parking up to April 2010 (but it's not a parking - it's just an area for parking without any hard deposition). A canal is situated near the hotel with lots of ducks. Tee/.coffee facilities in room (but no sugar and only green tea - nobody checks what is in your basket). No information about the hotel, facilities or area in the room. No mini-bar (which is strange when you have tea/coffee facilities in the room). Back side of the hotel is affected by the buliding works (in the yard now situated a generator which procudes extrem noise), the face of the hotel looks at the buliding of the whole new area of the city, they also make a new road (the hotel will be situated on a big cross). The windows are not sound-proofed at all.
Food is great in this hotel: good, diverse menu with tastefull options & good wine list. Free internet access and comfortable & quiet room. Although not the cheapest hotel in town, definitely a great price/quality ratio!
Convenient location to the centre of Delft, nice rooms, and a very comfortable bed.
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
very good location not being able to open the windows
the hotel is near at the shopping centre and musea.
Room layout Breakfast reception and area layout could be improved
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
clean, comfort, cordial staff