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helpful staff, clean rooms and facilities
the hotel staff was excellent , even they didn't speak much english they were ready to help at anytime.
Very nice room. Helpful and pleasant staff. Thought hotel was right on the river, was disappointed to find this was not so.
It´s great choice for visit Tropical Islands and Spreewald. Nice clean room, lovely breakfast and helpful staff.
very nice place and surroundings a noise of visitors at night
Very pretty family hotel on margin city in quiet outskirt. Accommodation it was OK, room clean, very kind staff. Baby bed for our son is prepare in arrival (gratis)
The room was comfortable, clean, the breakfast was very good and everything around was beautiful
perfect staff, excellent English :-) The locality of Treffendorf is very nice, we loved it. Breakfast was rich and delicious!
Did not like it. We were the only guests. Felt like we were in the twilight zone. Mgr made it very clear we were booked and that it would not make any sense for us to first look at the room. It was as though we were trapped. Have never had that experience with a Booking. com hotel before. I believe any others we have ever used, were we to have looked at the room and said we didn't like it, would have said "Okay, your reservation is cancelled." We have never tried that, but in this case it was made clear that looking at the room was quite irrelevant. I did not like that and therefore would not recommend this hote.
Very good and cosy