Very clean, efficient staff and a very good restaurant
Very fresh and clean rooms. Great bathroom. Only cabled Internet in the room - no wireless.
Hotel was beautifully clean. Staff were all really pleasnat and helpful. Would have been better if I could have got Wifi in the room although this was availble in the public areas. Cable internet connection was available in the room. Parking was also easy and convenient under the hotel. Couldnt open the blinds to my room .
I like the food offered in the restaurant, and the friendly staff. none
Very good restaurant and waiters Only one lift, design of the room
The rooms are nicely furshibed and clean and the staff is great: courteous and helpful. Very nice experience. I can only make 1 suggestion for improvement: video on demand. But that is really superficial.
Excellent assortment on breakfast. Friendly staff and good treatment althought we have a big dog with us. Room was big and clean. We had a quite late breakfast, a few articles was almost finished and too warm.
The sign was a bit confusing about where the reception was.
Spacious room. Nice breakfast with beautiful breakful room. Free internet access. Free parking. Staffs are very helpful. Not all room are at lift level.
Location, available parking, staff spoke English, breakfast included,nice view of city, large comfortable and quiet room.
friendly, efficient staff. great location-2 blocks from major historical attractions
the amont of space provided for our family was very nice, having a room set to the side provided more than adequit sleeping room for us all.
the experience of the waterbed! spacious room, view from breakfast room. Help in finding an excellent restaurant we found the entrance forbidding
The location is perfect and so is your breakfast service!!!!!! Your door lock system, it took me 5 tries to figure it out :)
Ideally situated for the Town & Domplatz.Very comfortable hotel with helpful staff & good food.
friendly staff, comfortable room, great location, rich breakfast
The breakfast buffet was fantastic. The room was fairly ordinary, it didn't have the character of the main building. Ask for a room in the main building. Also, the beds were extremely soft.
We liked the spaciousness of the room. It was a good size for the 4 of us. They offered a good breakfast the next morning. Very nice interior of the main building. Lots of dark timber on the ceilings. Very nice dining room. Room was quiet and the beds were soft. We seemed to get bit by something in the night. I woke up several times to brush off the offending biters - but never saw any bugs. But my husband had some red bites on his legs later the next day . The kids loved it. We were disappointed that we were taken 2 doors up the street to an addition to the old hotel -- we had looked forward to staying in an "old" hotel. We got the new modern addition -- which was fine but we would have liked to know ahead of time. Also the dining room was closed for dinner -- we got there late enough that we had to go find one of the only 2 restaurants still open for the season and we were tired enough we'd rather have not had to do that.
Friendliness and helpfulness of staff
The receptionist is helpful. She taught me how to walk from the hotel to the old town and the train station.
Good location and breakfast was nice. Dinner was also good value. The lighting in the bathroom was sub standard.
The room is big, and the breakfast is delicious. The wifi there doesn't work will, hard to get in any page that have to sign in.
The food was the best we have encountered in Germany I had room 42 I think it was outside and there should be a light there to allow easy access to the key/lock.
Peaceful quiet area plus accommodation was clean and comfortable, especially after such a long drive we had that day
We liked the cosy design of the room and the hotel and general, the situation in Alsfeld and the breakfast very complete! The staff of the hotel didn't speak English.
Easy to find, small and comfortable, easy to park, quiet, large room, good beds, breakfast included
The location is very good if you want to make a stop when you are driving on the Autoban
Hotel was comfortable & room very clean with countryside view. Very good evening meal. Distant noise from motorway traffic-probably wouldn't be heard with the wind in the opposite direction!
We just went there for 1 night - nothing to complain about but didn't use any facilities - neither breakfast
Clean, tidy, good breakfast, friendly and near to town centre, Good value for the money
Value for money - nice and convinient. What we needed for a short stay. We will return.
Plenty of car parking available. WiFi connection should be free of charge.
Everything is excellent in ibis hotel. There is unpleasant odour from the bathroom.
Hotel is close walk to the city center Close rail line
This hotel is close to the train and bus stations. Also, most everything is in walking distance of the hotel, beautiful parks, buildings, and food and beer!!
Nothing Rooms are not up-to-date, not really clean and a bit smelly. The impression one gets from the presentation on booking.com does not comply with reality : completely different atmosphere, not a nice hotel to stay. Personell at desk absolutely unfriendly, one does not get the impression of being welcome.
The room was great for German/European standards. Very clean and comfortable. I enjoyed the stay and would stay there again. Vist the Stiftruine which is a 1000+ year old church nearby within walking distance. Parking is very minimial its just a few open spots around the hotel. However, you can park for free in the parking lot in the Markplatlz overnight until 9am. The Hotel was a little hard to find. I parked in the Markplatz parking lot. This is just an open surface parking lot for the shops in the area. I then walked around and found a tourist info office who directed me to the hotel. Once at the hotel, they gave me driving instructions to the Hotel itself.
Its a really a romantic hotel in the town of Bad Hersfeld. Friendly and efficient staff. The gourmet restaurant l'Etabl emeets the expectation with regard to the food. Historical roooms. Free minibar. There was not any elevator, but I guess its difficult in an old building.
Wonderful old building nicely kept and carefully modernised. The restaurant was closed... but it was late, 22 at night...
The atmosphere in and around the hotel. No
It was very central, food excellant - staff very freindly & helpful
Excellent location, nice rooms
Excellent personal service, No
The kind atmosphere, and especially the big breakfeast arrangement in the beautiful ancient salon
The front desk staff were very helpful, and easy access to a computer was much appreciated -- the desk set-up was very good
The staff was excellent. We had a small child with us and they went out of their way to make the stay pleasant ... often bringing cookies and candy to the room. The hotel is very clean and has a nice pool. I've stayed there several times and never been disappointed. It's very close to the Fulda Cathedral and city center. The sauna was under maintenance, but that should not affect other visitors since its fixed now.
The room was very comfortable and having breakfast in the orangery very enjoyable though very expensive The view was not as promised; the parking arrangements were unsatisfactory
One of the best hotel i have stay at.
the indoor swimming pool room 1 not with view garden/schloss, room 2 hardly the promised view in the booked price category; from bottle of wine 2 or 3 glasses because taste of cork; mentioned, however charged !
The hotel was in a great location being on the edge of the castle park/garden, near the cathedral and within easy walking distance of squares with cafes and restaurants. The breakfast was a hugely comprehensive buffet of fresh and cooked food.
All staff we met were very friendly and very serviceminded and did their very best to make our stay perfect. Your restaurant facilities and servicees are outstanding. Your breakfast will never be served better at any royal court in the world. An experience we are looking forward to enjoy again as soon as possible. Our dogs never felt more welcome anyware as in your hotel - thank you! NO
It was nice and quiet, the staff was very friendly and helpful. Breakfast was excellent in a really beautiful area.
Quiet room with a balcony. Friendly staff and close to the city center
location and friendly service
Very helpful and friendly staff. Lovely bar and restaurant facilities. Would have been wonderful if spa facilities were available as it was our reason for choosing this hotel. We booked with the purpose of using spa and massage services. There was a sauna but no pool (which was pictured on website) and no massages available.
The loacation in a park area.
The hotel had a conference on and we had a rock band playing until 4am in the morning, then guests shouting outside to 5am. When we complained in the morning no one was there with any authority to offer a refund/reduction - still waiting to see what they have billed us.
The room was dasti / the bad/ end not good smelling. Nobady ask me to help to carzy may laguich.
The spa and the swimingpool was excellent with very clean room and all over above average. Nothing
Kind staff. Excellent breakfast. Very clean room.
Everything was O.K. No
Really comfortable Breakfast very good Swimmbad free nothing
i have stayed in hotels all over the world, this was one of the most friendly and comfertable anywhere. Would certainly stay here again if ever in Fulda. No coffee making facility in room.
free wireless internet - if you need an inexpensive - clean - no frills palce this is fine - but if you need certain services like those found in a larger hotel you will be disappointed. No one on duty at the desk after 10 p.m. thus there is no one to help late check-ins. There are only vending machines available for drinks and coffee - after the restuarnt is closed (and it closes early) but no change machine so if there is no one on duty - the guest is out of luck!
We had a triple and the room was very large. It was a peaceful setting with a nice patio that opened to a yard. The breakfast was extensive and even though it closed at 10:00am, there was no sense of urgency to leave and the food was not taken away. Everything was fine and it met our needs completely.
Exactly what was promised in the info supplied. Scrupulously clean overall. Breakfast buffet is in a class of its own. Superb Hard to find. Fortunate to have a Sat Nav. Without it would have been struggling.
Breakfast and the size of the room There is nothing at all
The staff is extremely friendly and helpful. The breakfast in the morning is full of selection and prepared on site. The rooms are great. They're spacious, clean and very comfortable. Our stay here was absolutely fantastic.
Loved the park, good breakfast Small pillows, hard bed
Nice breakfast. This hotel did not have an elevator.
Silence, good relationship between price and service.
in general, a good hotel. In my opinion more 3 then 4 stars nothing in particular
Clean and nice, close to highway
friendly staff; excellent WIFI; attention to every detail absolutely not. Of all the hotels I stayed in in Germany this rates as the best.
The hotel offers all you need in a package for a business or leisure user, comfort, proffesionalism, great facilities, close to train station, good breakfast. No free or i-pass compliant internet connection.
Room was immaculately clean, comfortable and modern. Hotel staff were helpful, friendly, and service was top class. Superb selection and quality at breakfast.
nice spa and sauna facilities, clean rooms, good food
The room has been confortable. The staff at the desk are answering at the phone and I have had to wait a few minutes for check in.
comfort;wellness. I missed the signs on the road for hotel. only congresscentrum
friendly staff not clear where to park.
room ok, clean
friendly staff. nice rooms too far from the highway. When I booked it , the location seemed to be right off the highway, but it turned out to be rather far, which is ok, but we were looking for a quick overnight stop while driving long distance.
The sourrondings; quietness, Okay Kitchen, super breakfast The Wall paper, in my room, was very poor.
The location was very good for our stay during our trip from Sweden toSwitserland.
nice location in very cute small german town; autumn-food (menu wiht 'Steinpilze' and very good wine selection for fair price
close to city center. had restaurants available. had good breakfast included with price of room.
The staff was very helpful. The rooms were clean and well looked after. Overall a good value for the price. I will stay there again if I'll be in the vecinity of Fulda.
It was very nice place'the staff were very kindly. evrything was good
Staff is very kind, i arrived before check in time and they let me take the room without problem, i really appreciate my staying in Eichenzell. The room was ok, big and very cleaned bath.