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room ok, clean
The room has been confortable. The staff at the desk are answering at the phone and I have had to wait a few minutes for check in.
Room was immaculately clean, comfortable and modern. Hotel staff were helpful, friendly, and service was top class. Superb selection and quality at breakfast.
friendly staff not clear where to park.
nice spa and sauna facilities, clean rooms, good food
The hotel offers all you need in a package for a business or leisure user, comfort, proffesionalism, great facilities, close to train station, good breakfast. No free or i-pass compliant internet connection.
comfort;wellness. I missed the signs on the road for hotel. only congresscentrum
The bed The expensive parking
Convenient location and good faciltiies Like virtually all hotels stayed at in Europe this last month, there is a lack of tea/coffee making facitilites in rooms unlike hotels in Australia.
The room was very nice and comfortable
Nicely located close to the old town (5 min walk), very friendly staff, clean big rooms. No A/C, which at 30 degrees is not nice. WiFi prices a rip off, should be free these days, breakfast not included in price. Long waiting time for the lift, one lift out of order, stairways being renovated, so no choice but to wait.
The bed, the breakfast Parking = 8,50€ !!! The rooms on the side of the street are very loud
Large spacious room.
friendly staff, comfortable room, great location, rich breakfast
The sign was a bit confusing about where the reception was.
the experience of the waterbed! spacious room, view from breakfast room. Help in finding an excellent restaurant we found the entrance forbidding
the amont of space provided for our family was very nice, having a room set to the side provided more than adequit sleeping room for us all.
The location is perfect and so is your breakfast service!!!!!! Your door lock system, it took me 5 tries to figure it out :)
Ideally situated for the Town & Domplatz.Very comfortable hotel with helpful staff & good food.
Excellent assortment on breakfast. Friendly staff and good treatment althought we have a big dog with us. Room was big and clean. We had a quite late breakfast, a few articles was almost finished and too warm.
friendly, efficient staff. great location-2 blocks from major historical attractions
Spacious room. Nice breakfast with beautiful breakful room. Free internet access. Free parking. Staffs are very helpful. Not all room are at lift level.
Location, available parking, staff spoke English, breakfast included,nice view of city, large comfortable and quiet room.
i have stayed in hotels all over the world, this was one of the most friendly and comfertable anywhere. Would certainly stay here again if ever in Fulda. No coffee making facility in room.
The room was dasti / the bad/ end not good smelling. Nobady ask me to help to carzy may laguich.
Kind staff. Excellent breakfast. Very clean room.
Really comfortable Breakfast very good Swimmbad free nothing
The hotel had a conference on and we had a rock band playing until 4am in the morning, then guests shouting outside to 5am. When we complained in the morning no one was there with any authority to offer a refund/reduction - still waiting to see what they have billed us.
The spa and the swimingpool was excellent with very clean room and all over above average. Nothing
Everything was O.K. No
The staff was excellent. We had a small child with us and they went out of their way to make the stay pleasant ... often bringing cookies and candy to the room. The hotel is very clean and has a nice pool. I've stayed there several times and never been disappointed. It's very close to the Fulda Cathedral and city center. The sauna was under maintenance, but that should not affect other visitors since its fixed now.
It was nice and quiet, the staff was very friendly and helpful. Breakfast was excellent in a really beautiful area.
The front desk staff were very helpful, and easy access to a computer was much appreciated -- the desk set-up was very good
The room was very comfortable and having breakfast in the orangery very enjoyable though very expensive The view was not as promised; the parking arrangements were unsatisfactory
All staff we met were very friendly and very serviceminded and did their very best to make our stay perfect. Your restaurant facilities and servicees are outstanding. Your breakfast will never be served better at any royal court in the world. An experience we are looking forward to enjoy again as soon as possible. Our dogs never felt more welcome anyware as in your hotel - thank you! NO
The kind atmosphere, and especially the big breakfeast arrangement in the beautiful ancient salon
the indoor swimming pool room 1 not with view garden/schloss, room 2 hardly the promised view in the booked price category; from bottle of wine 2 or 3 glasses because taste of cork; mentioned, however charged !
Quiet room with a balcony. Friendly staff and close to the city center
One of the best hotel i have stay at.
The hotel was in a great location being on the edge of the castle park/garden, near the cathedral and within easy walking distance of squares with cafes and restaurants. The breakfast was a hugely comprehensive buffet of fresh and cooked food.
Clean; close to city centre; friendly staff N/A
Close to the town centre. Good parking facilities.
It was very convenient for the sights and we were able to park the car safely and with ease.
walking distance to Fulda baroque district and town center
Clean and nice, close to highway
Nice breakfast. This hotel did not have an elevator.
free wireless internet - if you need an inexpensive - clean - no frills palce this is fine - but if you need certain services like those found in a larger hotel you will be disappointed. No one on duty at the desk after 10 p.m. thus there is no one to help late check-ins. There are only vending machines available for drinks and coffee - after the restuarnt is closed (and it closes early) but no change machine so if there is no one on duty - the guest is out of luck!
Exactly what was promised in the info supplied. Scrupulously clean overall. Breakfast buffet is in a class of its own. Superb Hard to find. Fortunate to have a Sat Nav. Without it would have been struggling.
Silence, good relationship between price and service.
Loved the park, good breakfast Small pillows, hard bed
friendly staff; excellent WIFI; attention to every detail absolutely not. Of all the hotels I stayed in in Germany this rates as the best.
in general, a good hotel. In my opinion more 3 then 4 stars nothing in particular
The staff is extremely friendly and helpful. The breakfast in the morning is full of selection and prepared on site. The rooms are great. They're spacious, clean and very comfortable. Our stay here was absolutely fantastic.
We had a triple and the room was very large. It was a peaceful setting with a nice patio that opened to a yard. The breakfast was extensive and even though it closed at 10:00am, there was no sense of urgency to leave and the food was not taken away. Everything was fine and it met our needs completely.
Breakfast and the size of the room There is nothing at all
Good and clean hotel with very nice and central location
The hotels excellent location at the center of the city makes it very good when traveling by car.
Centrally located, close to city attractions, comfortable
The room was large and had opening windows and a door to a large terrace area.
The internet connection was excellent, even if only available using a network cable.
The rooms are rather big and comfortable
Very friendly reception.
Walking distance to shopping and all interesting places
the staff is very accomodating. and the breakfast is delicious!!!
The rooms were quiet (couldn't hear other guests) & very clean. Breakfast was a good variety & the resturant clean. The staff were friendly & professional. Our only difficulty was the hotel parking - once getting in by car, difficult to navigate on foot as access seemed to be the same way for pedestrians and cars - which was not obvious the first time round. Better signage needed.
Very clean, efficient staff and a very good restaurant
The rooms are nicely furshibed and clean and the staff is great: courteous and helpful. Very nice experience. I can only make 1 suggestion for improvement: video on demand. But that is really superficial.
Hotel was beautifully clean. Staff were all really pleasnat and helpful. Would have been better if I could have got Wifi in the room although this was availble in the public areas. Cable internet connection was available in the room. Parking was also easy and convenient under the hotel. Couldnt open the blinds to my room .
Very good restaurant and waiters Only one lift, design of the room
Very fresh and clean rooms. Great bathroom. Only cabled Internet in the room - no wireless.
I like the food offered in the restaurant, and the friendly staff. none
Easy to find, small and comfortable, easy to park, quiet, large room, good beds, breakfast included
We liked the spaciousness of the room. It was a good size for the 4 of us. They offered a good breakfast the next morning. Very nice interior of the main building. Lots of dark timber on the ceilings. Very nice dining room. Room was quiet and the beds were soft. We seemed to get bit by something in the night. I woke up several times to brush off the offending biters - but never saw any bugs. But my husband had some red bites on his legs later the next day . The kids loved it. We were disappointed that we were taken 2 doors up the street to an addition to the old hotel -- we had looked forward to staying in an "old" hotel. We got the new modern addition -- which was fine but we would have liked to know ahead of time. Also the dining room was closed for dinner -- we got there late enough that we had to go find one of the only 2 restaurants still open for the season and we were tired enough we'd rather have not had to do that.
Peaceful quiet area plus accommodation was clean and comfortable, especially after such a long drive we had that day
The food was the best we have encountered in Germany I had room 42 I think it was outside and there should be a light there to allow easy access to the key/lock.
Good location and breakfast was nice. Dinner was also good value. The lighting in the bathroom was sub standard.
The room is big, and the breakfast is delicious. The wifi there doesn't work will, hard to get in any page that have to sign in.
We liked the cosy design of the room and the hotel and general, the situation in Alsfeld and the breakfast very complete! The staff of the hotel didn't speak English.
The receptionist is helpful. She taught me how to walk from the hotel to the old town and the train station.
The breakfast buffet was fantastic. The room was fairly ordinary, it didn't have the character of the main building. Ask for a room in the main building. Also, the beds were extremely soft.
Friendliness and helpfulness of staff
A very comfortable bed in a nicely laid-out modern room with spotlessly clean bathroom will cheer you. No lay in! but a good selection at breakfast. Fulda is a fine & interesting town to visit. The Inn keeper is Germanicly blunt.The bells,the bell !! Quasimodo is this Notre Dam? No! but the local church is less than a hundred meters across the street and very loud at 8am. No lay-in here alas.
The friendlieness of the owners of the hotel, they are always there to attend to you and nothing is too much trouble, excellent restaurant at good prices.
We were on a three week holiday in Germany and loved this hotel. It was quiet, just out of town. It is family owned and you will not find a more quiet and secure setting. Food there was fantastic. The morning meal was the best we had. They treat you like family. It was the cleanest place we stayed in while in Germany. You won't be disapointed. The owner, Harald, speaks English. Free parking! Everything was fantastic.
easy too find - good food noise from stoore close too the hotel
Nice and quiet Hotel. We come again.
Nice accomodation, fine room, good restaurant, easy parking. Good that they offer a family room.
The room was nice & big for the 4 of us and the restaurant was very good. There was a playground across the street from the hotel, and a soccer field as well - it was great for the kids.
Good room, nice size tv I did expect a nice hotel but arrived in a factory. Staff not friendly. Food was not good at all. I will never go back there
Very nice hotel, nice staff and owners, good value for the money Slight smell of smoke in the room
Quaint and quiet location off the beaten path. Friendly and helpful staff. Adequate room space. Very clean. All fixtures, locks, windows, tv, wifi, in perfect order. Excellent breakfast buffet. nothing.
Excellent personal service, No
The room was great for German/European standards. Very clean and comfortable. I enjoyed the stay and would stay there again. Vist the Stiftruine which is a 1000+ year old church nearby within walking distance. Parking is very minimial its just a few open spots around the hotel. However, you can park for free in the parking lot in the Markplatlz overnight until 9am. The Hotel was a little hard to find. I parked in the Markplatz parking lot. This is just an open surface parking lot for the shops in the area. I then walked around and found a tourist info office who directed me to the hotel. Once at the hotel, they gave me driving instructions to the Hotel itself.
Its a really a romantic hotel in the town of Bad Hersfeld. Friendly and efficient staff. The gourmet restaurant l'Etabl emeets the expectation with regard to the food. Historical roooms. Free minibar. There was not any elevator, but I guess its difficult in an old building.
The atmosphere in and around the hotel. No
Excellent location, nice rooms
Wonderful old building nicely kept and carefully modernised. The restaurant was closed... but it was late, 22 at night...
It was very central, food excellant - staff very freindly & helpful
We were at the hotel for one night, and for that night there was no water. Therefore, we were not able to a lot of the facilities. This is not the hotels fault and they were apologetic, but there was no attempt to give a discount for this fact. Also, when we had our candlelight dinner, the table cloth was dirty, we drew this to the attention of the waitress who gave us a free drink.
Comfortable bed even for long fellas and excellent breakfast. Small double-room, tiny bathroom - I think the cost's too high for what you get.
The design of the hotel (the interior) was nice and the breakfast OK. The room was too small for two: we had booked a double room,but there was only one pillow,blanket,towel etc. When we complained we got another set and that made it a double room ! We had to pay when we arrived .They made " a mistake"of 10 euros .
Clean. Good value for price. Good location. The parking garage was scary to get into and out of with the car. I would not stay there again because of the parking lot.