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The staff was very nice and spoke very good English. I was a nice place to stay
Like that I was able to get a late chek-out without extra charge. normal check-out is at noon, I requested a late chek-out for 2p.m.
The room was very clean. Staff great! Breakfast buffet good, but much too expensive!
The location was good & staff were helpful & friendly We got a parking ticket as although most of car park is free we managed to park in one small part that wasn't. Also there was no drink making facilities.
location in Amberg superb No wifi as promised and no hotel internet computer
Location of hotel (close to the highway and just a few minute walk from the city center) and staff were excellent. Breakfast was delicious. Breakfast was a bit expensive. Rooms are very empty and poorly lit.
large room, but somewhat expensive
Clean and modern hotel, staff spoke very good english, and located very near city centre.
The ideal location for hotel, located beside the swimming pool with thermal waters and just 5 minutes walk to the old town of Amberg. Rooms are spacious and well designed.
situated in a nice little town and close to major roads, yet quiet at night. Close to a stream and park over priced for the room and amenities
The setting was beautiful. The atmosphere of staying/being in a Castle dating back before 1260AD. The walk up to the draw bridge set you back in time and elegance of going home to your castle. The Sauna and fitness centre were out of play which made for a less than perfect stay. Hammering/Noisy. The construction going on about the Castle. But I suspect that improvements must be made to keep the quality up.
Extraordinarily tasteful reconstruction of a castle, with great views, convenience to major transport, gracious staff, and excellent food.
Very clean rooms. We were the only guests for the night and was pleased we still had a nice selection for breakfast the next morning. The bath towels were way too small, especially for a man.
The staff was excellent in every way. Their helpfulness was outstanding.
Easy, secure parking. Nice location. Nice town
We recieved good attention from the staff. Breakfast was very good. The location was great.
I like it's location. I liked the size of the room/bed/shower. I like that everything was clean. The staff was available and efficient and I did not have to wait long to be serviced. I thought the people working in the hotel were nice but not warm and friendly. I thought space to park your car while you check in would be nice but I understand the space hard to come by on such a narrow street.
The breakfast was a good typical german breakfast. The TV was too small.
Great location: close to train + bus stations, easy access to all areas of the town none
Nice breakfast. Beer garden is nice as well.
Great location, clean room, friendly staff, nice breakfast Wifi signal was a little weak
The location was great. Nice breakfast. Slow and expensive internet terminal.
Staff were friendly and efficient. Room was clean and comfortable. I would use this hotel again.
The room was OK, breakfast was good and that's about everything which was positive. The restaurant wasn't open during the weekend and in the city center there wasn't much open either. Some information about open restaurants or recommendations would've been welcome.
We had a wonderful experience and highly reccommend the hotel, especially the Junior Suite
Nice modern room, the wireless isn't free but very reasonable, and the excellent breakfast buffet. The restaurant was pretty pricey. The walls in the rooms are a little thin. I clearly heard the guest in the next room visiting the bathroom.
Very nice hotel, very clean room. Outstanding breakfast buffet.
The room was neat & tidy. The breafkfast served was not of "4 star" quality. I would like to have a watercooker in the room.
Breakfast is excellent. Proximity to downtown is an attraction. Courteous, professional staff. Underground park garage entrance needs to be cleared to allow easier access. Cars were often parked too close to the entrance to allow larger vehicles to access the garage easily.
Very nice facility with great staff. Would recommend to anyone.
The hotel was very nice and clean, the staff was very helpful, the breakfast was very good, and the location was very convenient to the downtown area. All in all it was a very pleasant experience.
Very central location but quiet, atmospheric hotel. Spacious room (2-bed room with 2 extra beds) just for our needs, very good beds.
The friendly staff
everything was good no
The staff here are wonderful! The Bistro is the perfect place for a beer or a quiet cup of coffee. Great location, and wonderful displays of the history of the city wall.
Clearly the best hotel in town - and a very pleasant experience it was. A very nice staff and good breakfast, with immediate access to the town's very active square. Parking is limited on site - but apparently available nearby. We had a "superior room" - which all in all was fine, but in this case it also meant an unmade extra bed - which is always a bit tacky.
Courteous desk attendant...
This is a delightful hotel in the very centre of the town - a very old historic building kept in impeccable condition with every comfort, helpful staff, a very nice cosy atmosphere, excellent breakfast. Thoroughly recommended.
It is almost like going home now when we stay at Am Tor. It is so convenient for this beautiful town's walking street with it's eating and drinking facilities. The Euro 2008 Football coverage added to the enjoyment and had none of the thuggery of an English equivallent. The parking is a bit tight, but luckily we didn't have to move our car from when we arrived until we left
The hotel is actually inside the old city wall. At the rear of the hotel, the inner city shops and gasthuases were very nice and in easy walking distance. The rooms were clean and quiet. Elevator access is a huge plus.
The friendly welcome and treatment of the hotel staff as well as the great location.
The staff is overwhelmingly friendly, knowledgeable, welcoming and helpful. No question goes unanswered, no issue is left unattended. This is a warm and wonderful "home away from home" which we look forward to everytime we come. Breakfasts are superb!
The apartment was excellent, the food in restaurant was some of the best we have ever eaten. Beautiful hotel with superb decor and very clean.
I liked everything about my stay! The staff was very friendly and willing to speak English. The room was comfortable and the beer and food were fantastic! They brew over 10 types of beer!
The combination of a quaint hotel and an active brewery made this a special treat for my wife and I.
The hotel was really comfortable & the staff very friendly. The food in the restaurant was superb & really good value for money. The hotel is a brewery as well, & the beer was lovely. We will return.
extremely pleasant atmosphere. good German style restaurant and fabulous beer. Rooms pleasant and well equiped. parking was difficult. at 6.00 loading/unloading beer crates starts.
Wonderful restaurant, beautiful location. Beds were too firm for my taste.
Rooms adequate, but bar, menu and service was excellent.
The hotel was very comfortable and the dining experience excellent.
Staff was very friendly. The restaraunt was excellent and nicely priced. I ate there every night and ordered a different meal each time--I was never dissappointed. The beer was fantastic--I took home a variety to share with friends.
Friendly staff, with good service and of course good beer
I love the ease of the underground parking garage! Some tiefgarages in Germany can be stressful to navigate, but this one even let you park right in front of the the section of apartments that we were staying at. Even though we were given a very spacious "apartment", it wasn't what we expected, and it did not come with breakfast, (as we expected). There was a lack of information about the hotel in the apartments and also soap! Other than that, they were great and very big.
I stayed in a suite while at the Waldhotel and it was wonderful, not like most small european rooms. The room was nicely decorated with extremely comfortable bedding. The staff at the front desk and in the bar were very courteous and spoke very nice english. I do wish the room had a bathtub, there was only a small shower. Also a dvd player would be nice, or atleast 1 channel in english for the international travelors.
Spacious apartment, quiet and comfortable. Good restaurant, but closed on Sunday.
The very helpful and pleasant staff, the splendid surroundings and good food. good parking facilities. Central heating made it a little too warm at night (very minor niggle!)
It was a really good surprise! Beautiful hystorical castle with new and modern furniture, quite comfortable room with internet and wide bathroom, very large parking area, very very kind staff. A dream for such price!
The hotels provides alot of information on events occuring nearby. The hotels is showing its age and it needs to work to raise its shortcomings in housekeeping and service. They were not at the standard I would normally expect from a hotel in this catergory
Amazing red wine. Wonderful food. Huge rooms comfortable beds and good bathrooms and quiet No service of room on sat. Just towels on door. Staff were very slow. Jacuzzi was cold. As was much of the hotel.
Friendly staff, well-appointed rooms, good breakfast
Very clean, staff very friendly, nice rooms Heater in bathroom did not work--bathroom was freezing. Wish the mini bar was well stocked (just had a few juices and pretzels). Should also have a wine bottle opener in mini bar, maybe a few other utensils.
The room was very nice, well decorated, and the staff was super friendly. It provided good access to Grafenwohr. The parking availability could be better.
absolutely recommendable, friendly receipt, nicely furnished room with a lot of place, excellent food (star level), free Internet, enough parking bays around the house, distinct the extensive breakfast refreshment bar which leaves open no wishes; over again with pleasure
Nice room, comfortable bed, terrible pillows. The resturant and bar had been fully reserved by a wedding, something I was not told before I arrived. A bit inconvenient to have a large party one floor below, and they did not stop at 9pm...
Friendly staff. Nice decor. Comfortable lobby, restaurant. Nice breakfast. Very modern bath in room. Not much storage space for clothing in the room.
Great hotel...comfortable, affordable. The staff was great.
Friendly family operated hotel. Great place to stay.
very nice people... and helpfull the restaurant at the other side of the street... good food, but no interest in customers after a busy weekend it seems...
I enjoyed the beautiful area the hotel was located - quiet and rural, but 6 km from Amberg. The breakfast was fabulous and the staff was very nice. The hotel was clean and charming.
This was the second time I had stayed. Owner is very friendly and remember my name form the first time I stayed. I will go back if I am up in that area again.
A good overnight stay on a trip to either Czech Republic or possibly Austria. Indoor pool very welcome after a long drive. Close to pleasant city of Amberg and good restaurant located opposite hotel.
Friendly staff, nice facilities like sauna and (small but usuful after sauna) swimming pool.
Very nice, spacious bedroom and bathroom. Nice sauna, solarium and swimming pool (free of extra charge), friendly staff and good breakfast.
Very friendly Staff.
the hotel was very clean and comfortable
Quiet hotel, good location, very clean, efficient staff None
Clean. Free parking. Friendly service.
I enjoyed everything about the hotel from the friendliness of the owner/staff to the attention to detail on making their guest comfortable. The only comment I would make is that the wireless internet was not accessible from the rear building where my room was located. I had to come down to the lobby to do some work which was a little inconvienent.
Courteous/friendly staff, good breakfast, convenient location, excellent free internet, spotless cleanliness, great balcony, good parking, elevator for hauling bags. No refrigerator. The room was a little tight on space.
The one young lady who worked the front desk (for what seemed always) was very nice, knew enough English to help at all times, The heat from the radiators was not on and we needed to have portable heaters, though they were very quick in responding to our needs. The only reason a fair and not good was given was due to the heat. The rooms (jr suite) was good sized and the maid staff were very friendly
I enjoy everything But the staff was exellent specially the owner of the hotel.
Very nice, family run hotel with a personal touch. The staff was very accomodating. The restaurant menu and food were outstanding.
The hotel staff was very friendly and helpful. Rooms were well maintained and just what a business traveler needs. Access to the hotel parking area and parking availability were the only things that I would say were not up to the level the rest of the hotel provided. It wasn't that they were bad but getting to the hotel parking lot from the bahnhoff, was difficult with no left turn lane, and parking spaces were tight.
Very nice hotel staff and the WIFI. Great food and drinks. Did not like the pillows.
On the menue card the prices are without VAT so if you pay you can have bad surprise
Every thing, it is a very nice place No way for a stranger to reach this hotel, you should add some more details as directions
Very clean rooms and quiet location. Best value for the money of all the hotels I have stayed at.
Friendly staff, very good kitchen with local cusine.
The cleanliness of the hotel There's no access for disabled person
The room was quiet. The setting was rural. The room was clean. Unfriendly staff (couldn't find a smile or a thank you in the bunch). Booking.Com rate was higher than walk in list price. Hotel was actually on the side a sports not in a quiet setting.
Affordable family run hotel with large clean rooms and nice bathrooms. The mattress was the best I've encountered in German hotels, not to hard. The breakfast was only 4 Euros. Pets are welcome. Overall a great hotel, and excellent value.
I loved this hotel! I snagged my jeans before arriving and they brought a needle and thread to my room for me to mend them! The staff was amazingly nice and a joy to be around. I had such a nice time there. I wish I could have stayed longer. nothign the hotel can do anything about, but my cell phone didn't get good reception there, it was hit or miss, but I guess thats the price you pay for the beautiful, quiet, relaxing atmoshpere of the area.
very friendly and helpfull staff, spatious and clean room, nice food at reasonable prices, good parking facilities next to the hotel
Great value for the money, and nice location.