The only Hotel we've stayed at that offered a Welcome Drink. Very useful having a fridge in the room. A very pleasant restaurant to eat in. Free use of the Internet.
The hospitality of the staff, comfort in the room, surrounding etc Sometimes there wasnt enough food in the buffet during the breakfast but after asking they correct that
Friendly and helpful staff - individual touches - excellent amount of space in the family room with connecting door to separate children from parents - an unexpected bonus with two teenage sons, as was the internet PC outside our door. An excellent breakfast buffet included in the price. Really happy with the hotel - would stay there again. It would be nice to have tea/coffee-making facilities but this was not an issue for a single night's stay. We didn't see a lift, so check if this is essential for you.
amazing place and location
Very pleasant stay. Location is beautiful. Rooms were very clean and comfortable. Staff was excellant- very friendly and courteous. Restaurant on-site with excellant food and wide selection.
Very pleasant staff, the breakfast is one of the best i had with a lot of varieties, Spacious family room, two seperate rooms The family room is located beside the highway with traffic noise, unable to sleep
Staff, food, location. No bathrobe, no hairdryer, no bathroom amenities, no patio.
Friendly English speaking staff offered us a welcome drink upon arrival. The quad room was actually 2 rooms and was very large. Breakfast was very good. We would definitely stay here again. We didn't particulary like the restaurant and there aren't many options in the town.
Excellent location in shopping area. Beautiful facility. Excellent breakfast. Very difficult to find when driving because of walking street in front.
Very well situated in a pedestrian area. Excellent pool facility. Helpful and friendly staff. Very good value for money.
There is an excellent hotel - we recommend it for its central location and park behind the hotel. Breakfast is excellent. It has to be pointed out that in case of non-refundable rate, the hotel staff can allocate any kind of room they have available, which could not corespond to the requirements transmited with the reservation application. For instance, our requirement was for a room at upper floors, with the balcony and nice view, while we got a room at the first floor with the view on the roof, having only a narrow window ! When complaining, it was no chance to change it. It is preferably, to be mentioned right from the booking confirmation, what kind of room they reserve for you and be aware at the arrival what you get.
breakfast was good the hotel sercices and facilities are very poor , the hotel has no air conditions .
Beautiful historic building in the best location of the town. Has its own park for strolling. Very quiet and peaceful despite being in the middle of town. Very friendly and helpful staff. Great breakfast.
Old Lady adjusted to modern confort. Large and well decorated diner room, salon. Beautifull and romantic parc Not a single chanel with french language on the TV.
breakfast swiming pool not deep enough. There is only sauna!
Spacius rooms, excellent breakfast , friendly staff , large swimming pool , nice restaurants Parking is located in a nearby space outside the hotel , so little annoying in bad weather..
The staff were all wonderful. Breakfast buffet was amazing. Location was charming.
The breakfast was excellent! The Guest Card which allowed discounts on concerts, etc. is an excellent idea. Leaving bath robes to use at the indoor pool was a nice touch. Thank goodness there was wifi. The refrigerator in our room was not connected...who wants hot drinks in the summer. Also in most hotels a bottle of water is left for free. Leaving 2 small bottles of water in a room for the price of 4.20 euros each left a bad taste in our mouths.
Tradtional flower bedecked Pension, wonderful owner, friendly welcome, magnificent views, excellent food. Would recommend to anyone and all in our party would love to go back. No
friendly welcome, cozy room, a real Bavarian style breakfast, very relaxed atmosphere, view over the valley with haze lifting in the morning
The owner of this B&B was very welcoming. Her breakfast was out of this world!
Very nice family hotel , wonderful owner, friendly welcome, excellent view from the balcony, the breakfast was ok was a little cold in our room
Clean, lots of space, very nice hostess. Good Breakfast. Very nice view from rooms. Big balcony. My daughter said the family room was like a little house. It is very big.
Loved the privacy, friendliness of the staff and fantastic location/view
Good location with great panoramic wiew and close to most Bavarian Alps and Austrian Salzkamergut attractions. Service at hotel very good in traditional family resort way.
Room, breakfast, staff, location
The hotel is beautiful and comfortable, with a beautiful view. The staff was friendly and helpful, and served a wonderful breakfast. And the location was perfect; centrally located with easy access to everything by foot or by bicycle, which are available for rent for a nominal fee from the hotel.
I was impressed with the simplicity and quality of breakfast. There was not excessive food, but it had all that is requires as: fruit, eggs, cereals, yogurt; bread; etc; The bathroom was too small. The rooms have an outdated decor. The curtains were not properly covering the outside light.
The staff was excellent and kind, the breakfast was amazing and despite being a relatively old building the room was very comfortable and extremely clean. Really god a good night's sleep!
Good friendly service. Excellent breakfast. Good inexpensive restaurant nearby for evening meal.
The hotel it self-beatyfull building + Nice wiew from the room windows.
the family is so lovely, the breakfast is delicious
Very nice place to stay when spending some time in Bavaria.
very good services, staff friendly, quit area, clean
The gentleman who operated the hotel was able to speak English. He was very helpful in contacting our credit card company as we lost it that morning. A beautiful German hotel on a small, attractive street. Met our expectations of staying in a nice Bavarian Hotel. Very hepful staff. The lady even took our luggage to our room. Nothing
Hotel Owners were friendly. Bed uncomfortable. Not enough pillow support.TVs out of date. (no English Channel- Like CNN in the room).
almost everything restaurant closed at 8.00 pm
The personal was very nice! We needed a bigger room (for my 7 years old son) and they exchanged immediatly! Also we had half board and the meals were nice! It is a very simple hotel, no luxury, but clean.
Staff & swiming pool Windows curtains are small and not covering the windows.
Room was very clean and spacious, definitely good value for money. Nicely located, with view on mountains. Another plus: it was very calm (no traffic could be heard).
Clean, comfortable room with lovely view of an open park and the mountains in the distance. Nice breakfast buffet with fruit, yogurt, meat and cheese and a variety of sweet and savory breads. Friendly staff. Located just a few blocks from the train station for travel to Salzburg, Berchtesgaden and other area attractions. Free wireless internet. Only one staff member spoke English. Hotel does not take credit cards. Neither point would in any way stop me from staying at this hotel again.
Good hotel standard with good and clean rooms of good standard. Good Italian restaurant on site.
Excellent staff (very professional and kind). Very nice, comfortable, clean rooms and in general the whole hotel structures. Worth all the money you pay for your stay. Restaurant is good too.
the hotel has an excellent position in relation to the points of interest of the town not very rich breakfast available
Our experience was better than our first impression. Similar it was in the hotel restaurant where the food exceeded our expecations.
Staff are kind. Room is clean. Bed is comfortable. Breakfast is good.
Their excellent hospitality; staff and family were very friendly and helpful. They were very accomodating to our needs for pet care and baby care. We were especially happy when we returned from a day of sightseeing to find they had taken care of our dog which we had left in his kennel in one of our rooms. This was above and beyond anything we would have expected or anticipated. The rooms were very comfortable and well-appointed. The staff spoke excellent English which was extremely helpful since our German is not our first language and we do not have much command of the language at all. There wasn't anything that we didn't like or found unacceptable during our stay.
One of the nicest places we stayed during our Germany vacation. The Hostess is wonderful. Speaks english very well. The view from our room was beautiful. Would definitely recommend.
It was super clean and the decor was country fantastic decor. no wifi
Tranquility / Connection to train / Peace of Bad Reichenhall
the bad & brakefest was from 7:15, it is to late the furniture is very old
Friendly staff, good price, great location
The owner and his wife were very friendly and gave us useful touring information. The hotel is located within 2 minutes walk of the town and railway station (no noise from trains). Excellent breakfast. Beautiful views from balcony. Quiet side road with easy free parking.
Central location, nice staff, good solid breakfast, and a balcony is what you want when you're in the mountains:-) Could use a minifridge....
Very nice hotel in great location
This hotel has a very relaxed atmosphere,it is located in a splendidd area, hotel staff are very interesed in guests, very helpful, tasty breakfast, free parking. More English speaking channels on TV
The hotel's staff was very helpfuland created for us a pleasant atmosphere.Rooms are very clean and bright and the breakfast is good and fresh. A small parking area;time for check-in ( last hour) is early (19.30)
Exellent, friendly,clearnest hotel! Nothing!!
It´s a fantastic staff at this hotel. I normally have about 70-80 nights at hotels a year, Now-ones can be compared when it comes too the cosines at Bergfried & Schønblick. I had companions which stayed 150 meters down the road on a big fancy expensive hotel, they felt like robbed when they saw mi hotel. (they had only heard the price earlier), "My good, this is like home". It is true, thats the best way too describe the atmosphere, that is too think about the hotel like a big home, where the employers quality make the difference.
My one sister said it had the best breakfast of our trip. The other said the bed were the most comfortable. One mix-up was that I ordered four seperated beds and that message got lost somewhere. The hotel just put me and my sister in single rooms, which was fine. I didn't hear or misunderstood about an alternative entrance in which to bring our luggage.
quiet location, nice panorama no restaurant for dinner at the hotel
The perfect location to visit Berchtesgaden and Salzburg. The outstanding shopping strip in Bad Reichenhall
The hotel and its staff were excellent in all aspects.
Very pleasant and comfortable hotel with helpful and smiling personnel. Directly owners of hotels take care of guests. Nice neighbourhood and atractive places for one-days trips.
The location was perfect, the comfortable suite had everything we needed, the staff were very polite and helpful and the food and wine were top class; we thoroughly enjoyed our stay!
food in restaurant was excellent with above average service. the view of the alps was outstanding. would return to this hotel again. the indoor pool was a cold pool. would have preferred a more comfortable temperature to relax in - more like a heated swimming pool temperature.
Nice hotel, perfect vieuw. Friendly staff and a very nice room. Restaurant was very good. In short, a pleasant stay, we will return
Incredible view, very quiet and peaceful.
I especially like that the location was a bit out of the city and therefore quite. Owners and staff were very accomodating and friendly. Views were spectacular.
Very calm and relaxing - a superb get away from it all hotel. Great views. Probably not the place to take young children although staff were very welcoming and polite. Not really a complaint but the hotel is quite far out of Bad Reichanhall which I had not realised.
Very pleasant and friendly staff! Excellent cuisine and (chef)cook. We also enjoyed the (included) breakfast very much. Nice view from the suite because of the excellent location: very quiet and peacefull.
Friendly and helpful staff. Nice room with lovely view. Situated in a lovely town in a lovely part of Germany. Good value for money. Nice evening meal (although fixed menu).
Very nice location with mountain views. Character of the building, ancient architecture. Quality of food. Discounts are available for the local spa center with outdoor pools
This hotel is in an absolutely beautiful location with easy access to Salzburg. The staff were excellent always ready to offer assistance. I could not fault this hotel at all and will stay there again it offers excellent value for money.
A clean and tidy room and environment Mainly mature clientele. Not a hotel for families with children.
The view and breakfast The lady answering the phone initially was a bit difficult. Don't plan to arrive very late...
My stay was very good the staff were very pleasent and helpfull The lack of choice in food for evening meal. What I saw looked very good but its me thats very fussy in what I eat
The hotel service and staff was excellent. Rooms were very clean. Easy walk into town.
good lacation close to the spa and to the center, nice garden, spacious rooom TV channels only in German
arrival at 23h05 - hard to get in but succeeded doing some calls. where just friendly not more...
Nice large room with 2 seperate rooms, one with 2 twins and the other with a king and a pull out large twin bed. The breakfast was great, with good choices. None
Was not well maintained;no mini bar;no balcony;no hair dryer;noisey;would not stay there again.
We went hiking in the mountains around Konigsee National Park and just got away for a little bit. You only get one towel in your room per person. When I asked for towels for the swimming pool we were given extra with no problems. However, I was charged 2,50 Euros per towel when I went to check out. Be careful about sneaky fees. The site states parking is 5,00 Euros/day but they do offer it behind the building for 4,00/day.
I have really nothing good to say about this hotel. The rooms are not at all like the pictures. Very dissapointing.
Conveniently near station;comfortable room. We received a very unfriendly reception from one staff member: no secure parking available but grudgingly allowed to park in a restricted hotel parking area. Hotel lacked atmosphere but a good restaurant.
Just in front of the station and walking distace to the city center, Clean and tidy room. Good breakfast. Clean swimming pool. In summary, we spent really plesant time here. Wireless LAN hardly worked in our room.
The hotel is adjacent to the railway station so is very convenient. The staff were friendly. Pre-booked car parking space is a bonus. The hotel bar is also a dance bar. It's intimidating for a shy, single traveller to enter a bar full of middle-aged ballroom dancers, some of whom are looking for dance partners!
The hotel is based in one of the Germany's prime resorts. It is in the center of the town and can be noisy if you are facing the street. Also they have the dance every night 'till 1AM and it can add the discomfort. As for the room, it could definitely use some renovation. Carpet is run-down, furniture saw better days. It was not cheap. -EUR268 per 2 nights. The breakfast was good, though. Close to Saltzburg. Noisy, needs some remodeling.
Location of the hotel. Very natural approach of the hotel staff. no
Very nice and clean room, good breakfast.
nothing special, but comfortable.
The decorations are great, and the view from the windows is fantastic. Nothing
nothing The room was under the roof and was angle, you can not to stand up straight at all!!! The equipment very old and bad condition. Refrigerator didn’t work. The room was on 3’d floor and the steps were narrow. Very noisy - the hotel is on main road. No Wireless internet like describing in web site. The kitchen equipment very old and not clean. The beds not very soft and low. No soap available.
The location, rooms, restaurant and staff.
Some of the staff could not speak good english and there were no English translations of any information provided.
Quiet Menu limited on vegitarian options, went out to eat at another local hotel.
furnishing, peace beds (a bit noisy and a bit uncomfortable), no wifi... the leader was very-very kind to everybody and a bit nervous or angry if one asks something (the bill with another name...) at the same time... pity. It's a cool place.
Very convenient, very clean, very friendly staff; excellent breakfast Noting really - use of credit card payment faclity would be useful
Everything Staff so wonderful Place pretty clean comfortable Breakfast great
Nice hotel, nice staff, close to hiking trails, bike trails, train station, quiet location.
This is small family run hotel, just the stile we like I can't mention any deficit. It is not luxury, in a way modest yet quite comfortable hotel with friendly and competent staff.
Wonderful location; great hosts; great breakfasts; beautiful countryside; terrific rooms
The room in the gastehaus was superb; large, with every amenity, and a superb view from the balcony. A car would be useful; it's a fair walk from town.
Attentive service. Clean well appointed room and facilities. Terrific breakfast and everything worked. Not a thing.
Everything especially the atitude of the owner! Not at all. Shame we booked just for one night
The setting was magnificent and the dinner in the restaurant excellent. The hostess responded to all the guests with great warmth and humour. We would definitely stay again.
Our third stay at this hotel and hopefully not our last. The owner, Heidi could teach some 5 star establishments on how to treat their guests. Large rooms with comfortable seating, huge picture windows to enable you to enjoy the magnificent view. spacious bathroom with great shower. Plenty of variety at breakfast and excellent evening meals.
Friendly and welcoming, quiet peaceful location, spacious accommodation with balcony overlooking dam.
Everything. The room was very spacious even by American standards and the location and view were stunning. The food was very good and the price was extremely reasonable. It is a delightful place and we wished we could have stayed longer.
Excellent hotel. The bedroom was fantastic with a perfect view of the mountains. The owner could not do enough for us to make us feel welcome. would definitely return again.
Very friendly welcome from the manager/owner, Heidi. Very comfortable room with fantastic view of mountains and lake. Good, generous breakfast and good menu for evening meal. We liked it so much we have booked again for next year.