The comfort and luxury as well as the staff - the resident entertainer is brilliant as well as engauging No English Papers or tv
Position, availability Parking facilities, Information of area in English
We stayed at this hotel over Xmas 2007; the staff were excellent and friendly and it felt like they could not do enough for you. The highlights of this hotel is the comfort of the rooms, the great buffet breakfast and the superb spa/pool facilities. I was expecting the hotel to be based in grounds of its own or similar from the photo-thats note the case but it is in a superb central but quiet location-this is one of those hotels where you pay quite a bit to stay, it is after all 5 star but you dont feel like its overpriced-highly recommend this place.
breakfast is very rich, located in city centre.
A comfortable luxury hotel located ideally for a short city trip. Personnel was helpful and pleasant.
The closeness of proximity to the city made it convenient to walk everywhere. The hotel was comfortable, the staff was very accomodating and the food was great. The facilities and amenities such as pool, spa and exercise facilities were great and convenient. Top notch hotel.
All round facilities good with a good location and friendly staff.
Week end breakfast fantastic Wi-Fi under payment. It is impossible, in 2010 for a 5 star hotel, ask for money for wi-fi. I will cancell it from my next trip for this reason.
the staff are friendly and accommodating. The hotel services - restaurants and spa very good. Great location! the hotel spa was beautiful... however my massage was 10 minutes shorter than it was supposed to be and my husband received a more expensive treatment than what I booked for him and as a result had to pay more. Also, we didn't challenge this sitatution so the spa might have done something to correct the situation but wasn't given the opportunity to.
location and comfort
especialy the swimming pool for us at that day, the hotel was nice and quiet too thin pillows and poor quality of the "asparagus soup/creme"
This hotel was fine for 4 nights-as we spent a lot of time out and about-we really only wanted somewhere to lay our heads at night. The place is looking a bit dated although it is very centrally located. If you are looking for luxury hotel-this isnt it but if you are going to the spa baths and driving around to the nearby attractions etc. and dont really need to use the hotel facilities much;this is the place for you as it is close to all good restaurants etc.
Large swimming pool and large spa/ wellness area. Very good facilities for a decent price. Has everything the more fancy ones have. Very nice breakfast. There should be a coffee/tea making faciity in room as well as a safety deposit box. If one books a superior room, then one can use the minibar for the entire stay for free. Pitty that's what I've found out only during checkout. Elevators are a bit old.
quiteness, location, pool/spa facilities wellness center closed on sunday, no french speaking at all (closed to the border!)
The room was very good and the location perfect. Please read my earlier comments
The facility and staff are outstanding. The morning breakfast was great, and the food and drinks in the New Orleans Bistro
The balcony in the room and the champagne breakfast In the Hotel Booking description it said that the hotel included wifi in the price. However when we arrived, they informed us we had to pay for it in addition if we wanted wifi,
Easy access and central location
good breakfast buffet 1. heating was switched off during the night. Aircon difficult to manipulate and unsuitable for heating the room. 2. for the tourist info office: if you have paid a Kurtaxe and received a Gästekarte you should be able to get the reduction at the entrance of the Bäder and not be told to have done the booking via the hotel or the tourist info office.
We had room 411, (4th floor with lift) which has two separate bedrooms; one with the shower, sink and toilet and the other with the TV. This was very convenient for us (daughter (57) and mother (88). The breakfast buffet was fine for us: soft boiled egg, toast making facilities, choice of breads and jam, processed meat, cheese, muesli, fresh fruit etc. The location of the hotel is at the beginning of the pedestrian zone. If you happen to come from the top of Sophienstrasse, there is no way to get there easily. Parking at the Kurhaus is the closest.
place friendly of person
The location was the best if you want to be where the action was. People watching was the best. Liked everything. Parking was a bit far but not unusual for a city center location.
In general it was excellent- especially the size of the room- which we didn't actually expected. And the wine, which we consumed in minibar, was given to us as a present)) Everything was excellent, exept the broken coffemachine at breakfast
the breakfast no hair dryer, no one on duty to get one and very sparse amenities
The location is great. The Staff was very king. The hotel is great!
the spa facilities ad vertised i.e. solarium/swimming pool were quite poor
Excellent town centre location . Helpful staff . Spacious room . Some of the decor was a little tired looking and some areas are in need of a bit of modernisation but, nevertheless, a very enjoyable stay.
Great location,good room size and friendly staff. Good for going out and about,can be noisy in the morn but Baden is so nice you wont want to stay in bed!
Location was only good factor Very stark and spartan room with no charm. No parking available.
Excellent location. Room was ultra clean and withr modern facilities.Quiet. Highly recommendable. Reception is inside of the busy Bistoro and was not clear that the rooms are in a separate building. At first, it took while to find out how to get to the hotel.
The staff was expecting me and guided me to the annex building where the rooms are. The room is very clean. The breakfast was gorgeous. The location is ideal. I experienced a problem of heating the first night, which was solved the second night.
It was value for money and in the centre of the town
A reasonably priced hotel in the heart of Baden-Baden. Rooms were old but clean. Breafast was around the corner from the rooms, but in a very pleasant cafe with delicious food. Beautiful city.
Only the location - the hotel is just in heart of Baden-Baden. There was nothing else good about this hotel. It's seems the hotel has been revovated latley, but the renovation was done poorley. The floor tiles were not all cemented, for example. The room was relatively small to other hotels we'vew been to in Germany. All the rooms are above ground level with no elevator. The hotel has has no parking of its own.The staff didn't speak English. The check-in and out were done in the restaurant below the hotel, which was a little weird. They also told us that we can enter the hotel through the restaurant until midnight, but it was already closed at 23:30, so we entered from the back entrance. For about 90 Euros per night (including breakfast) , this hotel is far from a catch. I think the right price someone should pay for this hotel is about 65 Euros
The central location, the cost and the general comfort. Minor points - but - our party was on motorbikes, so parking wasn't an issue, but had we been in cars, we would have had to have parked a little way away from the hotel. This should be mentioned in the hotel description online - as should the fact that visitors are subject to a Visitors Tax - this was not a lot, but came as a suprise non-the-less. I was on a budget and booked as such - therefore I did not expect the Ritz, for our purposes, the hotel was fine really. Some less observeant persons might want to have the fact that this is a cheap hotel and the ammenities are commensurate with such, made much more clear to them in the future. In summary, this is a cheap, clean, and well located hotel, with only minor problems.
Location, breakfast I had a reservation via booking.com and a rate of 89$ /night . The lady at the front desk did not honor the rate and said the cheapest room was 94$/night . Since it was already late night we did not argue with her. Also she knew limited english. The hotel did not even have an iron in the room . There was no single iron box to rent from the hotel lobby as well. The front office closes at midnight and there is no one available to assist post-midnight.
I can't recommend this hotel enough for the price. Perfect location in the centre of historic Baden-Baden with less than 60 seconds walk to the restaurants, shopping and beautiful scenery. The historic spa is a 5 minute walk from the hotel and you can get discount vouchers from reception (€28 including massage). Excellent value for money - room, breakfast, friendliness of the staff and overall experience was of better quality than most major hotel chains I have stayed in at a fraction of the price. I will defintely be back to this hotel in the future! The accommodation is a 2 minute walk to a nearby street from the reception desk, however this is not a problem as the rooms are of excellent quality.
The Breakfast was very nice. The location of the Hotel is great for a city break as it is located right in the heart of the city Absence of Telephones and Iron in the room
It was near to everything. Freedom to come and go.Cosy cafe for breakfast with locals to talk to. It would have been nice to have a less rushed filling in of forms immediately on check-in. Could there be a kettle with sachets for coffee and tea in the room and some fruit for the basic breakfast? However, the price was good for what I had.
The rooms and bathrooms were private and spacious. Good location was in walking distance from the Christmaskindlmarkt and the two main spas. Parking and reception. There was no place to park the car to unload baggage or to check in. Had to temporarily illegally park to get one of our two room keys (which required a deposit), and the staff member would not provide the second key until the other occupant was available. Receptionist unfriendly at night, although morning cafe server was very friendly.
15 minutes to Karakara thermae. Close to shopping area.
Recommend it to any one Breakfast was a bit dull, some hot food would have been nice
The hotel is located near by the Baden Baden City. Parking places are also near by. ./.
Great staff. They gave me some very useful tips for Baden Baden. The hotel is ideally situated. The walk to local attractions (spas, restaurants, gardens & casino) was under 10 minutes.
The staff was very friendly and helpful. Very pleasant breakfast room and a good breakfast. no
Attic rooms a little restrictibve, head-wise!
It was very clean The staff was not familiar with the surrounding area. Only what was in the pamphlets. No parking garage.
The old woman who served breakfast, she was very unfriendly.
Friendly and efficient check-in. Availability of event information for the Festspielhaus and other venues. Comfortable room with free WiFi that actually works, if one chooses the right floor transmitter. Mine was on the ground floor, so "Erdgeschoss". Very nice breakfast. Good dinner choices from relatively short menu. Kitchen closes early some nights. I had no criticisms on this trip.
Very supportive and friendly staff, excellent accommodation, clean and spacious rooms, great breakfast buffet, very good location, flexible cancellation policy. not easy to find a parking place and the daily rate could always be a little cheaper.
excellent location and very friendly owners who gave lots of useful advice about the town very difficult to find in the one way system and nowhere to park unless you pay for an expensive indoor car park.
The owners were very friendly. The Apartment was a good size, very clean and everything you needed was supplied. We would certainly recommend this Apartment. The WiFi worked well. There wasn't any parking. We had to park in a Car Park which cost €20/day. On arrival, there was no reception or indication where the owner/manager's office was. We knocked on doors until we found the owner's Apartment.
The facilities were very clean and well appointed. The appartment we stayed in was spacious and comfortable. Ideal for a family.
Hotel owner was very helpful.
good standard of accomodation and good meals and drinks with great service in the restaurant/bar - all in all very good value and also good and plentifull parking for our motorbikes
Lovely, friendly owners. Will certainly recommend and revisit.
Staff very helpful always fetching the English bspeaking cook to help translate! He also cooked good meals.
Free garage for our 2 motorcycles. Very good restaurant & breakfast. Excellent in every way.
Spacious rooms, easy parking Breakfast a little bit too simplistic
Nice and comfortable room. The restaurant downstairs is quite nice for supper! None of the hotel staff could speak proper English, so if you don't speak German, be prepared to experience some communication difficulties! Also, only German channels on the television.
Extremely quiet, rural location - good for hikers and mountain bikers exploring trails in the Black Forest. This hotel has been neglected. Deferred maintenance is obvious. Our room smelled of mold. One night we were the only guests.
Very frriendly people, comfortable room, good food. We would stay here again if in the area. No
The hotel was clean and comfortable and was easy to find. The staff were friendly and helpful. The breakfast was of a nice selection. A little dated perhaps.
Ich empfehle unbedingt dieses Hotel! Meine Mutter und ich fühlten uns ganz wohl hier. Great Hotel, super friendly, we felt very comfortable here and were sad to leave when the time came!
We very much enjoyed our stay. The host was fantastic, spoke fluently french and english. She was very friendly and helpful, knew the area very well and could point us out to the best things to see. The beds were clean, and the room was cleaned daily. There was a good choice of food for breakfast. We received a card which made all public transportation in the area free, which was a big plus. It's only very minor: We weren't used to sleeping on pillows stuffed with duvet. There was nothing wrong with the pillows themselves, but it's disconcerting if you're not used to it, so I'd advice to bring your own in that case.
The kindness of the hostress and the facilities provided.
very hospitable, quiet location, value for money soundproof from inside needs to be improved
Breakfast was good value, room was comfortabe and clean. Owner had not registered your booking therefore after a tiring 5 hour drive we had no room in which to relax but had to go for a walk for an hour before booking in properly. There was nowhere to get a coffee or a drink of any kind in the village, & our hostess even charged us for a bottle of water & a beer There was no offer of compensation for the inconvenience & distress caused. We also noticed that the price shown on the brochure there is lower than we paid through your agency! Altogether we were not happy with this situation.,
very comfortable & clean beds, nice breakfast for family
very friendly owners, helpful and efficient, quiet location
The host was so nice and room was beautiful and comfortable. We enjoyed the breakfast very much and the host even called friends to play music for us as she heard it was our honey moon trip. It was really a sweet memery.
Nice comfortable room and a fine breakfast. It would have been nice if they had shampoo and body soap. The people talking in the corrider were a bit noisy.
Simple style, nice surroundings of Black forest, good breakfast and friendly people. More decoration in the room
Excellent family run accommodation, immaculate and extremely comfortable.
We stayed in the newly built part of the Gasthaus in a nice, spacious and clean room. The owners are just great, helpful and customer-oriented. Recommend to try the food in their restaurant - delicious.
The room was very modern, spacious and clean. Both the breakfast room (old fashioned and stuffy) and the breakfast itself (no choices, no possibility to get more juice than just the one glass you get served).
Extremely good value for money. Good staff and very comofortable quiet room in the annexe Nothing
Newly built place. Great value for money. Lovely and tidy, clean and quiet. Parking on site. It is quite far out of Baden Baden - about 15 min drive but no problem if you have a car. For the price its worth staying out of town a little.
Nice alternative to Baden-Baden, which is very expensive. Good breakfast and nice accomodations. The owner couple is very nice.
quiet and comforrtable. Very good price. na
Rooms in new annex are super new and clean. Wifi is free and works well (we used iphone 3GS). Free on-site parking for about 10 cars. Just 10min drive from spas in Baden-Baden. Good value for money.
Very clean, great location for small German town feel. Nothing to complain about.....our room overlooked the town road and was somewhat loud at night....some rooms available without overlooking toen street.
Nice clean and very quiet hotel, staff very friendly. Not really an ideal hotel for business unless you want a quiet night within your mobile phone because there was no reception. However internet access was free in the lobby.
peace and quiteness and its isolated location the chlorine smeel from the pool in my room
Friendliness of staff. Location. Excellent estaurant
Spaciousness of the room
It was a homely atmosphere and the staff was very friendly and showed concern to our needs. Room was very spacious and clean. There should be a facility of Hot Breakfast even at cost.
Welcome. Room. Service. Food. Price. Staff. None
very big room,peacefull area,nice resturant with good food.the rooms very very clean,and the staff was magnificent! a 10 out of 10!
good location 11km from baden baden
excellent food in restaurant--lots of local flavor
Very cute hotel - big room - very clean. No one was there to meet us to check in or check out (we left around 6am). Had to leave the money in the room.
The place is very beautilull and the city nearby. Parking, internet available and free. Big rooms, nice view and decent breakfast.
The room was spaceous and ideally located far enough from Baden-Baden to avoid the higher prices of the spa town, yet near enough for a 10 minute bus or car journet
Family run hotel with a real personal touch. Staff were very happy to assistus with directions to places of interest. Thaey were also very helpful with translating the menu for us as we are not native German speakers. Room was very spacious, clean, and we had beautiful views. All staff were very friendly! We would definitly return some day!
Comfortable and clean family room, friendly staff, nice views of the vineyards in a quite pretty village.
Fabulous quiet hotel in the country, used as a stopover en route from Italy to Calais and this was an ideal place to relax. Family run business with very friendly and helpful staff. Only complaint was that the bowling alley was fully booked so we couldn't play - perhaps we should have reserved it when we booked the hotel!
The helpfulness of the staff particularly as we were not German speakers. The atmosphere in the hotel and in the dining room
The owner and host of the hotel was extremely pleasant and ensured that he made his guests feel as comfortable as possible. In addition, the owner spoke excellent english. The rooms were modern and well furnished with higher quality furnishings. The on site restaurant provided excellent food at reasonable prices. Overall, the hotel was extremely comfortable and was located in a little hamlet only a kilometer or two off the beaten path....but seemingly worlds away.
Exellent hotel and service, staff spoke better english than me!
The location is fantastic. Facilities, service and food were superb. We used the hotel as a stop over on our way to Italy. Could not have been better
My family found this a comfortable and welcoming hotel in an excellent location, with a good, filling breakfast all at a reasonable cost.
We arrived late in the evening and the service we received was excellent, the staff was very friendly and spoke english. I would defenetly recommend this hotel for families with children. no.
Extremely helpful staff and a good standard room for the price.
very clean, grate for famaly with young children
Very modern accommodations in a historic building with great location in Baden-Baden, Germany.
Check-in receptionist was friendly. Room was warm. The hotel is no where near complete. They are selling something that doesn't yet exist. It is a huge building site, none of the facilities offered were available. There are wires hanging from everywhere.The walls were only plastered and not even painted. There were building materials everywhere. This place should not be open.
The building is currently a building site! Once we got off the taxi, our heart sank! The approach to the hotel entrance is hazardous. Not fenced off, with major paving and landscape going on, the path is a shingle path one end and paving block half finished the other end. The reception is Ok but once we got off the lift on the third floor, we come out into a building site again before our room! The staff was trying to do their best under an impossible situation. The hotel should not be opened at all until they sorted out the construction works. Its dangerous, dusty and dirty - a state not normally associated with German standards. Very disappointed for our wedding anniversary weekend. My wife nearly bursted out in tears!
it was cozy. bed could have been softer.
Clean, comfortable, nice small touches. The spa was fabulous! Location. Taxi was 40 euro not 25 as written in hotel info book.
it was great no
It's possible to park out side the hotel without paying 8 euros.
Room was nice and large. A lot of space compared to most hotels in the city. Beds were comfortable and had a nice large window. The hotel has a gorgeous design. This hotel is marvelous overall and could with a few extra amenities could be a 5 star hotel. I've been to baden-baden 3 times and this was the best hotel so far I've stayed in. Staff not very welcoming. I would recommend hiring 1-2 people who can speak english well. Wi-fi signal wasn't that strong. You have to choose between a bath/shower. Ironing boards/Irons should be in room already.
Good Hotel, good services and friendly staff I wish they have more Arabic TV Channels and Internet was very poor.
Location, buffet breakfast, on pedestrian zone, cleanliness, large screen TV, and furnishings were very nice. No hot water pot in the room to make tea or coffee
wonderful location, good restaurant, good staff third world air conditioning
I have nothing to complain about. The reception staff are very good. Being able to take breakfast at terrace is great.
The spa was not open as advertised on your site. This hotel has charged my credit card twice and has not contacted me about my inquiry. They say it is a problem with their system. No one called me back yet. I'm still waiting.
Mini-bar in the hotel wasn't automatically replenished.
I felt very safe and comfortable as I was staying on my own. The breakfast was wonderful and I will always remember it. The decor of the hotel was so elegant that I was continually appreciating my surroundings. Position was excellent. I cant think of anything. It was a bit difficult getting used to the European pillows and possibly if I could have had a smaller pillow as well but that is a minor detail.
service, rooms are brand new and renovated WLAN not actvie
Fantastic! Excellent hotel, just a minute walk from the station. Room is outstanding. Great swimming pool, spa, tennis, squash, and gym (one of the best I've seen at hotels). Did not try the restuarant, but the locals told me it's one of the best in town.
The food. The size of the bed, it was a twin.
The hotel was in the pedestrian area but away enough to not hear the noise. Room was very clean and comfortable. The staff was very helpful and seemed to read my mind with the things we wanted. The breakfast was great and the place very beautiful. The satelite tv didn't work well but I didn't spend much time watching it.
Good location close to city center, nice and comfortable rooms, good breakfast Missing a swimming pool