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cleanliness, peacefulness, surrounding country atmosphere and village churches. basic breakfast
the way the staff attend to their customers the transport system within the hotel location.
Very quiet. Clean room and spacious. Friendly staff. Highly recommended, for plesure, business or just to rest
Nice family run Hotel, only problem were rooms not fully cleaned daily and no WIFI internet connection.
It is very calm, beautiful view and location. Nice rooms with chocolate on the pillow. Breakfast and lunch was excellent. It was too bad that the sauna just open at 14:30 and close at 19:00. Usually the people would use it at the morning or evening. I missed the small pillow...
Very clean. Free parking. Breakfast choices were relatively few, and in particular I did not like that orange juice glasses were super tiny, quite inconvenient.
live and go I did't ask for it but there was no elevator for the 1ste and 2nd floor so for my sister it was a bit a problem but we managed
Very friendly staff and very helpful Wrong room alocated, although not charged the original rates
Pleasant, quiet location; very friendly and helpful reception staff, clean and comfortable rooms, great views. Ideal overnight stop en route to northern Germany. Service at dinner was rather slow - there seemed to be a training problem or staff shortage.
the breakfasts were delicious beds not comfortable
Very nice hotel run by a family. Helpful and friendly staff. Hotel has several accomodations (swimming pool, solarium etc.) and a very nice restaurant. Though mentioned on the site, payment by credit card or EC-card is not preferred.
Nice hotel, friendly staff and really delicious meals in the restaurant.
opening time reception, bar, restaurant
The room was big, clean, and quiet. But the best thing of this hotel is staff, so friendly. The memory of talking with people there, including staff, in the restaurant at night always makes me smile. I had a really good time. I do want to go again. The staff cannot speak English fluently, but it means nothing bad.
The service was really good: my father in law has diabetes and for him they made a special breakfast and dinner. Also the menucard for the dinner in the restaurant is very good! The rooms of the hotel are quiet and also very good! Compliments!
Staff, Style, Friendliness Smell of cigarette smoke in the bathroom
The bedroom was very attractive and comfortable. The dining room and bar were also pleasant and modern. The hotel was locked up during the day, so when we arrived it was a bit disconcerting to find that there was no-one there. However, when the proprietor arrived he was very obliging and made us welcome.We were given a key so that we could access our bedroom during the day.
Excellent welcome and very clean accomodation Given the price I think a bar of soap in the bathroom would have been reasonable. Although not the fault of the hotel the local neighbours ( a late night cafe) spoilt my stay since I was unable to get to sleep till way gone 3.00am. A pity for the hotel has many positives.
staff very helpful and food for a small hotel-res was excellent! would definately visit again!
The owner was extremely friendly and always willing to engage in a chat. A bar of soap or a small pack of shower gel would have made my stay even better!
friendly people, good room, good parking for the car. Inside the hotel mordern and pleasant In the room it was not possible to open any window
Host made you feel very much at home. Excellent rooms good food, cosy bar. That all for a low price.
The hotel was very nice,at great and easy to find location but the best thing about it was the host...He was very helpful and kind and even drove us to some places in town he tought we should see.If i ever visit Gronau again I would definately stay at the same hotek again :) Thank you!!!!!!
Vriendelijk personeel bed too short
nice staff, decent food, ok room food was not gourmet level, room was average
Great room, helpful staff
lift does not reach all floors
We bookes the superior room, it was very nice, modern and spacious. The hotel was not noisy at all!! One couldn't hear the guests in other rooms, it felt homely.
Great place! Walls between rooms were so thin you could hear too well every sound your neighbours made.
The bathroom wasextremely cold. They should consider including more international tv channels. They should consider cordless internet in the rooms
The location of the hotel was very good The breakfast was poor, and not worth the money
Beautiful setting. High standard of accommodation. Helpful staff. Lovely breakfast, like being in a family kitchen.
Very helpfull and freindly staff, food in the restaurant was of excellent quality and value for money. Very well decorated for the christmas season. I would recommended this hotel to anyone staying in the area . we are already looking foward to going back next year.
The very plush surroundings. Extremely good value for money
friendly staff, very cosy
A very nice welcoming hotel with an excellent restaurant Restaurant closed on Sundays
Clean room, kind receptionist, helpful staff, wifi. Restaurant/bar was not available upon arrival (sunday evening), no minibar. Room was noisy in the morning (traffic, train)
clean, excellent food and owners were helpfull as usual, superb menu.
Friendly staff, great value for money
very friendly staff and great food, would most definitely reccomend it
The room was most comfortable and very clean. I ony ate breakfast at the hotel. The buffet offered a good variety and was tasty. Coffee was served promptly, which was greatly appreciated. The service was very attentive.
Windows next to noisy kitchen ventilation
The service and food were bith of a superior quality. The children in particular enjoyed suing the swimming pool to burn off some energy at the end of the day.
The family was very helpful. Hotel was very clean. All was wonderful
the staff where very helpful and looked after me despite the short notice
Very good restaurant and friendly service
The staff was very nice and knew English very well and also understood our less then perfect German. Cute hotel with very tasty and good food. Big room and big beds. Very clean and nice. Lots and lots of flies in the restaurant, as the hotel is right next to fields with crop and cows. The pillows were slippery and too soft, woke up with pain in my neck.
Evening staff were excellent, nothing seemed to be too much trouble for them. Large, well prepared and tasy food portions. Good facilities. Helpful reception staff. Breakfast staff made us and other guests feel like we were in the way. Cleaning around us to get their work done. Everything seemed to be too much trouble. We had to clear and lay our own table as it was clear that the staff were not going to do it. Maybe some training needed for the breakfast staff.
scenery, breakfast menu there is no clean towel in the room, there are used shampoo and dirty towels on the bathtub. when I was called reception, they said to me "room service persons start on 10 o'clock". they had brought clean towels when I bring a person from reception.
Nice surroundings There was a bath where the water could not be stored
the golfcourse fitness and sauna capacity
Large, clean room. Dimly lit. Poor drainage from bathroom sinks.
Nice hotel with a pretty surrounding view. Friendly professional personnel. One minus- no wireless internet access in rooms. Important since Ahaus Hotel is a place I come for my business purpose.
Room was large and clean and beds were comfortable It's a pity in a 4 star hotel that there was no internet access in the rooms.
Location It is a German hotel, but did not offer the German hospitality. It seemed like a Dutch hotel (which is not always good). There were very many very loud Dutch people at dinner, breakfast and throughout the hotel who seemed not to know how to act like adults although they were in their 50's and 60's. It is not really a complaint, but was just a dissapointment. It would be better if the site was honest and listed the hotel as one with a "Dutch Atmosphere".