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Availability of a gym / exercise room. My room was made up every day even though I put the do not disturb sign on my door when I left for the day.
Kindness of people, comfort,
Nice big rooms, and clean. Didnt worth so much money for such a location. It is in a small village between Zurich and Basel where you cannot find anywhere to eat except from the hotel.We arrived Sunday afternoon and there was anybody in the village and except of that the receptionist didnt speak any English. But the worst was that it is near to the train station and every 5 minutes a train was passing by, and every half an hour the bell of a near by church was ringing. It was horiible to wake up from 5.30 in the morning beacuse of that. Thats why we dont believe that it worth so much money.
Location and very comfortable rooms
people was kind noisy, without airconditioner, expensive for value, I do not like recommand this hotel
convenient to train station; clean; good restaurant
Friendliness of staff
Location to station, Bacon for breakfast Dont stay here if you want a lie in. Monday - Friday there is major works taking place outside the hotel in rebuilding the railway station and banging and crashing starts promptly at 07.30. It is also a pure non smoking hotel. If you want a better Swiss Quality Hotel stay in Olten 10 minutes away by train.
Very neat, spacious, nice furnished room and the friendliness of staff. No free Wireless Internet access. No lace curtain in my room.
Generally everything was to our satisfaction. We had to pay for the car park
The room facilities and furnigure is quite old - for the prices
I booked a single room and ended up with a big room that cost at least twice the price for the price of the single one !
great location, great value for money
I have mainly appreciated the comfort of the Standard single room, the cleanliness inside the room and also the "Buffet petit déjeuner". Carpet on the 4th floor could be better cleaned (some traces of dirt were still visible). If it is not possible to remove them, then it should be changed.
The breakfast was great. The beds were comfortable. It's near the train so it would be easy to get places. It is a very spartan type of interior decor. It got a little noisy during the night from teenagers/young adults yelling around the building while out and about.
super location, easy access to train station and down town.The room was very comfortable and quiet.
The hotel is very very nice. The rooms are very comfortable and really value for money. The staff is very friendly and look after your needs. I can really recommend this excellent hotel.
Every things were good in your hotel.The best thing is so much quite . nothing
The big space of the room.
There is nobody at night in the reception, I had a key problem and couldn't access to my room. I had to find an other hotel to stay for the night. In the morning I came back, they appolagized several times and pay my money back that I payed for the other hotel.
Perfect location in about 100meters from Olten train station no free wifi connection.1 week costs 45CHF
One could not say the facilities are acceptable in term of space, cleanlessness etc... ...but when we arrived, our reservation had not been took in account, which forced us to an hour of argument with the uncompetent doorwoman who could not speak english, and an awful manager who hanged up the phone because we were "calling too late". Finally an helpful gentleman who could speak german with both of them helped us out of this situation and agreed to let us get the last room avalaible. Before booking in this hotel, one should also know "close to the station" means facing it, which also means you will hear trains quite loudly all night. Flight away, fellows...
Close to the station and therefore easy access to Zurich or Berne or anything inbetween.
good rooms, very clean rooms, a good breakfast No reception at nights
Excellent location - close to the rail station and city center. Decent and ample breakfasts. Quiet despite being close to the station. There was too much smoke from the bar area, which polluted a lot of the surrounding lobby and dining area. The cleaning of the bathroom was not as careful as it should have been. The wash cloths were not replaced after the first day.
Very impressed that a fan was available as the weather was very hot. Most hotels in Switzerland that are not air conditioned do not have fans available. It was a 'life saver,' thank you very much. I also liked free internet access - this is crucial.
big room but very pure furniture, corridor smell
Nice and easy to use, Friendly atmosphere
Nice staff, clean and spaceful room, I can only recomend this hotel.
accessible to the train station no aircondition. It was very hot in the summer.
Hotel staff. Breckfast and restaurant are very good. External noise due to civil works just outside the hotel. Car parking is too expensive.
Clean, very nice and spacefull rooms, nice and helpfull staff and pleasant restaurant downstairs. I loved the breakfast outside. Good value for money.
The excellent service I received from all levels of staff.
Large room. modern facility. Hard to find. out-of -the way
Excellent hotel, good value for money, very friendly and helpfull staff. Small note for families with young children: Not really equipped for families with small children, more a business hotel (e.g. no babychair available).
A bit of tourist information could be useful (folders, maps...)
nice spacious rooms with beautiful view on the golf court
Free parking and limited noise in the room. The room was clean and bright. The structure is new and the furnishing is modern and funktional. The bathroom is very nice The breakfast could start an hour before (at 6 or 6:30) but it was rich and good
very clean and quiet Terrible breakfast with no choices almost
The room was clean and comfortable for my 2 nights stay. I wouldn't stay more than that though. The breakfast looks a little bit poor and could include better presentation. However, it's very difficult to get something better for a fair price in Aarau.
No bath instead of the shower
I have booked 2 rooms through the Booking.com. When I checkd out, Hotel receptionist told me cost for 2 rooms have already paied by my credit card which I used as for only guarantee to book the room. I think This process is illegal. I had to pay the cost for my guest by the card, even he wanted to pay by himselfs.
Perfect for travellers in need of a stopover. Has a good, late-opening restaurant, good internet connection, clean and close to the motorway but also quiet.
2 pm is too late for the checkin. They didn't let me checkin at 1:45 pm this is very rigid... please a little bit more flexibility.
Large size room. Near to station Shower lukewarm. No bath. No evening meals available.
Central location, excellent value, spacious room, quiet location
Central point , close to trainstation. Overall quality of hotel. Sunday morning at 10:30, when checking out, I had to wait at the deserted receiption for about 10 minutes. That for the above "FAIR".
Very comfortable well appointed room Could have done with a restaurant
We have stayed in this hotel a few times now and have always found it to be very friendly and comfortable
Closeness to the train station, spacious, clean. Only the fact that there is no fridge in the room.
location near station limited facilities open when I was there
The room, the breakfast and the convenience of being 2 minutes for Olten station are exactly what I need to break a late journey to Zurich. The system of late arrival works well. Perfectly satisfied There was nothing I did not like.
Closeness to the station. Wasn't aware that the reception would be closed (from 18.30) as the Booking.com website shows check-in until 23.00. Arrived at 19.45 and after a slight panic found a letter with my name on it with instructions on how to get in which in fairness were good and detailed.
High standards in every way.
The hotel was very clean and tidy, the room a good size and the breakfast provided lots of choice. The location is convenient, just off the motorway and a good stopover if crossing Switzerland. Not really a complaint, but when we arrived there were no staff present at all, just an open door with a table where the room keys were laid out and a piece of paper listing guests names to tick when they arrived - a little disconcerting!
The staff was very nice, and they could also speak some italian. The rooms were perfect and well equipped. There was just one blunkett in a double room.
Friendly and pleasant staff. Good sized family room.
Courtesy of staff, comfort of room, ancient building, easy access, good breakfast, very high ratio quality/price
Very clean, convenient location. restaurant is overpriced. Staff don't speak english, french. Only german.
The friendliest of welcomes and a very good restaurant and excellent service.
It at well managed hotel, all works good. No bad points to report.
Very pleasant staff, immaculately clean throughout, and a wide menu choice of food in the two restaurants. Good venue for a nightstop en route through Switzerland, as convenient for the nearby motorways Good value for money taking into account the high cost of all Swiss hotels. However, the spotlessly clean rooms and bathrooms are small, and without individual bedside lights, which seems odd!
Friendly and welcoming, excellent dinner in the hotel restaurant. N/A
The staff were friendly and helpfull , the hotel is well positioned to use public transport which is frequent and ease to use. The hotel has ground floor bedrooms if you need them .The hotel food is very good and the hotel decor is maintained to a high standard.
The restaurant is one of the best I have ever eaten in and I eat in a alot of restaurants.
We only stayed one night. The staff at reception and restaurant were extremely friendly and professional. To our opinion the hotel and restaurant are extremely expensive compared to other countries. The one night stay represented a large share of our total holiday budget. We won't travel through Switserland again... sorry...
Friendly stuff at the reception; Internet is working excellent; soda available in the room; car parking in front of the hotel; in case you are a runner you can run along the river Very small room (booked a single room); bath room was actually to small; food was not my taste at all ( and I had food at quite some hotels in my carrier as a sales rep.); please bear in mind that the hotel has no lift; less friendly stuff in the restaurant; hotel is located at the crossroads - therefore in case you have the windows open it's quite noisy; you have to pay a high rate for the Internet access (hotspot of swiss com)
Very helpful staff. Excellent restaurant.
Other than the fact that there was no lift (we had to carry our bags up two flights of stairs), we would recommend the hotel. Senior age people may have a hard time with no lift. Would suggest you put the "no lift" information in your web page for the hotel.
The Staff were extremely nice and helpful; the rooms although not fancy were clean and very comfortable and provided everything you require. The food was just amazing, quite incredible - much too bad for my waistline but thoroughly enjoyable and a real pleasure. Only that smokers were in the public rooms but it was not a big problem it is just that in the UK you cannot smoke in public places and I prefer it.
It's in a fantastic position with great walks from the doorstep. All the staff were extremely friendly and helpful. The only thing I didn't like was the window between the bathroom and the bedroom; if you went in there of an evening you ended up waking your partner with the light, but this would be the only negative comment I could make. A blind or curtain would make the difference.
The location, the restaurant, the swimming pool. Large breakfast room, but the table organisation is very much orientated towards the guests on a Health & fitness stay. If you're just staying for one night or so, you'll end up having breakfast at a crowded table while almost all other tables, labelled as "reserved", will be empty. Not nice.
The beds were very comfortable, staff really helpful and the food superb
Perfect location for an overnight stop en-route back from Italy to UK. Rooms have been upgraded since our last visit and reflect a good standard of comfort. The restaurant is excellent albeit quite expensive. Breakfast also very acceptable.
Excellent food, except for breakfast; otherwise the hotal was basic
Perfect hotel when underway to Italy!
Very friendly service, quiet, relaxed, nice room
Excellent hotel and very clean and friendly. Good food in the restaurant. Overall excellent and very quiet and a lovely location.
This hotel is giving you a "home feeling". Excellent restaurant service with a good wine list.
My reservation was exactly as I wanted. My special request at the restaurant was gladly accepted. Everybody seemed to be in a happy mood all the time.
They serve very good food and wine.
No internet service, poor breakfast items
Beautiful room and location, really good restaurant.
The service of the hotel staff is good and satisfactory, the surrounding environment is nice and quite for a comfortable accomodation The English menu is not available in the restaurant/bar
Nothing to write home about it. Looked like the room was converted from single to double occupancy at the last minute. Night stands did not fit where they normally should be. Also only one set of towels was initially provided.
There was no receiption for the hotel, it was there at the restaurant, no lighting in front of the hotel during evening and night times. very tough for the new comers to enter into the hotel. no internet connection at the room, we had to come to receiption in order to receive the WIFI network.
Enough space Could have been heated stronger
located about 15 minutes from motorway. Spacious room, very clean, very good value, welcoming staff