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The location was okay, although nothing to do at night nearby and the casle view was tiny and in the distance. The breakfast was acceptable, and the woman working in the breakfast room was helpful and friendly. The hotel receptionist was horribly rude. No extra pillow or blanket were given despite the advance notice that a child would be sleeping on the extra couch in our room. When we complained that the heat did not appear to work the staff lied and said that it would take 2 hours to begin working. In both of the rooms that we booked the heat did not work and it was extremely cold. No TV or soap.
Beautiful view from the breakfast room. Reception desk staff was very rude and unhelpful. No soap, clock, or TV in room. Radiator heating system was not working and rooms were cold. We were on the 3rd floor. It was very dark and hard to see. Hall way floors were torn up with throw rugs scattered about. This was a safety hazard.
not far away neuschwanstein it is not easy to find hotel without navigation
No soap in the bathroom. After our request we obtained just a little piece of soap and a portion of bubble bath for two person per three nights!. We provided buying soap in the local market. Worn furniture and no tv set in the room (although it was indicated in hotel description).
The panorama Too expensive, low service, poor breakfast, no TV...
Very quiet area
nice quiet location with a good view from the room. breakfast was good. Check in and check out was fast. Lots of safe outdoor parking. Near Wies and Fussen. The lady staff taking care of us during breakfast was very helpful and friendly. The smell of the room when we entered was not so good.
Beautiful setting with far-reaching views to the Alps. Attractive hotel building with nice restaurant and outside seating area. Adequate close parking free to guests. Attached golf course, challenging, enjoyable and extremely well maintained. Discount on green fee for hotel guests. Friendly and helpful staff, lovely meals. The waiting staff in the restaurant were especially helpful and friendly. On the first night of our stay there only seemed to be one person on duty. This poor lady had to wait tables and man the reception. Needless to say, we spent a long time waiting to be served our dinner and were seated for 2.5 hours. But despite this, the lady in question was friendly, helpful and continued to smile while being rushed off her feet. She even found time to find us two extra pillows for our room. All the other nights there were adequate numbers of staff on duty.
The staff was very hospitable. The ceiling of the room we stayed in was too low and moving around at night can be dangerous.
Great staff and well kept hotel Price, although this was partly because the Euro exchange rate makes it expensive for us to go to Germany at the moment
Extremely comfortable, more upmarket than my usual choice but chosen to stay with friends. Unfortunately a little far from Oberammergau. Would be nice for a relaxing holiday by lake with some walking. All printed information in rooms was in German. My German is limited and while it should not be necessary, these days it is usual to find English translations. Probably the hotel does not have a large non-German clientele except in Passion Play years. However the staff all spoke good English and were willing to help.
The staff was very accommodating, and I especially enjoyed the pool and saunas! The food at the buffet was very good. We were in the area to see the Passion Play, and the hotel was about 1/2 hour drive, other than that no complaints.
Great breakfast buffet. Restaurant service very good. Cordial and accommodating staff. Beautiful surroundings. Very limited hotel literature in English. Lack of English translations for room instructions, etc.
Room (category A) spacious, clean and comfortable with a lovely view of the Bavarian countryside. Use of the sauna included in the price. The staff were very helpful and the restaurant served a lovely meal that was excellent value for money. Very good choice for breakfast although I didn't get the gluten-free bread I'd requested in my orignal booking - perhaps just a communication problem. All in all, an excellent hotel to which I'd definitely return. Just a little suggestion: it would be helpful to have the hotel information in the rooms in several languages.
Very modern, very comfortable. Very clean. The staff was excellent. Very friendly and very helpful. I was able to communicate with English speaking people. The food was terrific. The views were amazing. nothing
We enjoyed being right in the centre of this small town which had easy access to other towns along the Romantic Strasse. The cafe/ restaurant attached provided good meals and had friendly service.
visiting castles, countryside
Staff were very helpful and went out of way to help It was very, very old fashioned, dreary and out of date. The price was an absolute disgrace and i felt the lady who checked me in actually knew that we were being ripped off. This should not be a standard for booking.com and especially at that price. we were outraged. We had no choice to stay here as we could not find another hotel in the town on the internet - buyer's market!!!
The staff was friendly and spoke english. They allowed us to choose the room we liked the best for no additional charge. When we arrived a festival was going on outside the hotel. Great location for our trip. Would book again.
Friendly staff and an excellent breakfast. Conveniently situated in the centre of the town. Bedrooms were a little tired and need updating.
good location and neat and clean rooms. Free WiFi.
Pleasant staff. Good internet. easy to find and easy parking. Simple accommodation. I felt it was a over priced, but I think Americans feel all of Europe is overpriced for us with dollars now, 2009. The hotel is old and has not been well maintained.
Great breakfast buffet, friendly staff, reasonable price Carpet could use some cleaning, bowling alley can be noisy
The nice dekoration inside the hotel. True german We have a company deal with this hotel, but due to online booking we had to pay full price for the rooms. AGCO
Hotel staff were polite and helpful, although they didn't speak much English The building works, although they didn't effect us too much, and the wrong room was initially given to us, but was changed without incident once pointed out.
Room was very comfortable and spacious with a nice balcony.The staff were very helpful and pleasant.
Friendly staff, good breakfast's and also a very good restaurant No
service i've seen better breakfast arrangements, in the region
the staff was freindly, the room was excellent
The restaurant staff provided very friendly and efficient service and the front desk personnel were helpful in arranging an additional nights stay to my reservation. My room provided a nice balcony and view of the Bavarian Alps. The breakfast had a great variety but had I known it was going to cost 14 euro I would have eaten more. Spa services should also have phamplets in English.
Fantastic mountain view from this hotel, clean comfortable rooms, excellent food, very attentive staff, great pool, good exercise room and spa facilities. lack of air conditioning, but common in this region.
Very nice room, great spa & wellness facilities, good breakfast, very close to ski resort. Far from train or bus station. English information does not exist at all. Movies on tv only in German.
Staff was very helpful and accommodating. We were given a tour as soon as we arrived and allowed to use all the spa facilities whenever we wanted. The entire staff spoke English, and they were willing to take the time to translate things for us. They always had helpful tips and aided us with our adventures. They helped us buy tickets for the Passion Play, helped us find authentic local restaurants, made us bagged lunches for our visit to the castle, and provided directions and supplies for our hike thru the mountains. Included in our stay was an excellent breakfast buffet with fresh ingredients and surprises every morning. The main draw of this hotel was its world class dinners. There was always a distinctly German fare with a gourmet twist and delicious local beers (sometimes on the house) to round out the meal. Our first time to Germany Das Johannesbad made us feel right at home. Parking. Later in our stay we found an auxilary lot around the side, about 200 meters away. This alleviated the problem.
typical bavarian hotel - friendly staff and reasonably situated for the village
Over all the cleaniness and facilities. no
Clean, good facilities including kitchen with utensils, toaster, oven, electric hobs. Swimming, sauna, excellent value for money. Free parking. We booked the holiday rooms. These are practically suites! Friendly staff. Shower curtains needed for the bathtub. The water spills into the floor.
Just one night stopover en-route to Eastern Europe, but clean comfortable room & facilities and excellent continental breakfast. Shame there are no tea/coffee making facilities in the room, but this is no different from most Hotels I stayed in. (Think it's a "British" thing - we do like a caffine hit before breakfast!)
Swimming / Bathing facilities are really nice. Very quiet, nice staff. The location is quite pleasant, but requires transportation facilities (a bit far from Murnau and from the train stations). Nothing.
Clean and comfortable accommodations with a welcoming staff, a nice place to relax in a laid back atmosphere. Our friends have two young children and the family suite with pull out couch worked great for them. The patios off the ground level were made private by a little wall, but were not completely enclosed so we could visit outside with our friends staying the next room.
Wonderful place! very beautifull surroundings, very nice staff. perfect for a few days of rest in a quiet and cosy place in Alps
Resturant hardly had any food, had to find fod at other places
Friendliness and service of staff Cash only basis created problems
Beautiful location, staff was very friendly.
Lovely large quiet room. Excellent breakfast buffet. Free parking in front of hotel Difficult to find as it is set back from a busy road. Entry is from one direction only, so, if coming from the north it is necessary to drive well past to find a safe turn around spot.
Room was large and comfortable. Breakfast was good especially after we realized you could order eggs. Location was very convenient. Take a room on the inside since rooms facing street are very noisy almost all night due to nearby bus stop and taxi stand.
Big room, good location, close to Neuschwanstein castle and Skyline Park.
The room was even bigger and attractive than the photos portrayed... Breakfast was in a pleasant room with good, friendly service Not a complaint, but good to remind prospective visitors to not be dissapointed by the front entrance; in a row of buildings, on a busy street, just a bare parking lot in front, when you enter it changes quickly, and we had a room facing a charming back street, and was very quiet, also just behind the building starts the charming town...
Peaceful and quiet restful near to shops bus and Bahnhof No
Our stay at the hotel Am Turm was surprisingly good. Perfectly clean, in the centre of the town, very large rooms with all amenities, although more expensive hotels do not provide. All worked brilliantly, as the internet access in our room too.Lambardini family love their hotel and really have the sense of hospitality. It was our best stay in a German hotel, with the best quality and the lowest price.
Good location in center of town. Hotel room clean, staff friendly. Breakfast buffet pretty poor - only 1-1/2 cups of coffee etc. No minibar in room, no internet connection. Not as advertised.
the location was very convenient for us, the village was very pretty, the food was great.
Very Luxurious. Price, but it was the only accommodation available during Oktoberfest.
clean, quiet zanzare! Mosquitos! Lave the windows closed, from noon on!!!
Nice location, close to Munchen but much cheaper and quieter. The staff was excellent, rooms comfortable, clean, overall very enjoyable.
the whole atmosphire none
Quiet location, great bavarian food, wholesome products, well-appointed and large rooms, staff courtesy and hospitality, free super-fast internet connection, and more... None, just perfect for a countryside hotel, cannot ask for more.
Most excellent staff. Very accomodating and helpful. It did get a bit noisy at times.
The room was very spacious and was a good value. Staff was very helpful. Room was hot and had no fan. Wifi signal was not strong enough to reach the room. Also, the room was directly over a restaurant which was open until 11 pm and was very noisy.
Absolutely the service personell were very professional, accommodating, and very nice. Even suggested what is better for customer like me, I.E. preference for breakfast time, city plan, etc. THis absolutely makes me feel at home and satisfied. The room was very clean. Over-all service is excellent.