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Am a regular visitor to the hotel, 1st discovered it several years ago and I keep going back as I have never had a bad experience with it. As always on this visit my room was clean, spacious and comfortable. Staff were as always polite and friendly and the inclusive buffet breakfast got me my days off to a good and tasty start.
Very friendly staff; good value for money hotel. -
The area for dining in the hotel was extremely noisy with loud singing and general noise which at times was rather intimidating. The staff made no real effort to keep the noise in check.
Convenience of hotel location, standard of facicities and friendliness and politeness of the hotal staff
Cleanliness, cancelation poclicy, and helpful staff. Wireless Internet is not available freely, and it is far from any avaiable restaurant.
Very friendly and helpful staff, service orientated
Nice and friendly staff, very good breakfast, great location as a part of the castle and very good atmosphere.
It was in a lovely location with good facilities and well appointed. The restaurant opposite was very nice too, as was the locally brewed beer. Not enough English literature / advice; parking was very confusing.
Food good, choices for vegetarians. Swimming pool, sauna and fitness room good. Breakfast good. Parking good. Easy to find. WiFi in room but by subscription. Only 5 German channels on TV.
Beatiful hotel at beatiful city, good food, good parking, good location, good service.
Location is remote, peaceful, and quiet. Lack of things to do near by, but one could drive to Limburg or Cologne to spend the day. Also, the single accomodations are small, not something you would expect in a large castle/hotel.
quiet too hot on the 3rd floor and bad ventilation. loud when windows are open
Nice environment. Staff is very helpful. Good price/comfort balance It would be easier to have WIFI in all rooms
The fact that was really located within a castle The size of the beds- they were way too small
Beautiful location but the rooms require upgrade. There isno minimal luxary..
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
Staff were very helpful
Friendly hotel ideal for families very close to the centre.
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
Ease of finding & parking: close to town.
Beautiful historic City
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
Excellent architecure new and old, good dining, excellent spa. You get a lot of exercise walking up and down the mountain from your bedroom to the facilities, which might actually be a good thing. Not for the infirm or the elderly really.
Convenience of location when travelling on A3 in mid Germany. Rooms are excellently appointed and Room Rate includes buffet style dinner.
Spa and pool were a big hit with us - excellent value for money from that perspective. Rooms modern, well appointed and extremely clean. Location of hotel for wandering into town in evening was an unexpected bonus. Easy access from major highway nearby. Breakfast was very good. Excellent on site (covered) parking. Although advertised as a 4 star, the hotel is very business oriented, not really a place for rest and relaxation with a family. Evening meals are in a cafeteria - not a 4 star restaraunt as we expected. Some difficulty understanding the staff and getting directions to the on-site spa/pool complex - not a major issue but an indicator. Major construction underway on site for next 6 months - not mentioned and detracted a little.
modern, no frills and clean hotel
Very clean and friendly, excellent food and facilities
Very nice hotel located on a hill in a castle. Modern rooms, free dinner in the cafe. Room was in a building at the bottom of the hill in the basement, hostel type of atmosphere, had to go up the hill to the reception. Only suitable for visitors with cars.
Good conference style hotel. Excellent standard of cleanliness and helpful friendly staff. It is distributed across a hill, so be careful if you're mobility impaired.
outeous staff, a workouroom and the rooms were very clean. They also found English speaking personnel when neede. Good breakfast and dinner also! No
Very nice location, nice room Restaurant is only self service
We like the room, the breakfast and the spa facilities. They were excellent. Everything was in the separate buildings. To go to the swimming pool, you have to walk up to the hill where is located and walk back again after being in the sauna. Also, you should be prepared to be in the mixed sauna with out your swimming suite.Another point that it is more or less for business people not for families.
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
Location within pedestrian area of Limburg
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
Great central location and helpful staff.
Spacious room, great location, excellent breakfast.
location nice. Would be nice to have Wireless internet
Nice location, clean, friendly, good food
In a great location being on the edge of the old town and next to the river. The room was basic but functional and therefore adequate. The owner who was there at check in was very welcoming and helpful but the staff in the morning (especially in the breakfast room) were surly and quite unfriendly. Would have been nice to have the opportunity to have breakfast on the terrace. Dirty and stained bedroom carpet, it's the reason that we only gave the hotel a 'fair' rating for cleanliness.
The location is excellent for the town and the Lahn. Good restaurants nearby as well as an excellent restraurant in house. Would recommend it.
this is a very basic, but comfortable and clean hotel. Good for a short visit
Clean rooms, although they had a strong odor of cleaning solution. You pretty much have to drive to the downtown area. The rooms also smelled like cleaning solution.
Hotel was modern and comfortable - reasonably priced. There is a nice "Winter Garten" area. The hotel and surroundings were very neat - and the environment was quite calm. Dinner was not available at the hotel (at least the night when we were there) - just drinks and frozen pizzas. It didn't really matter in the end - we went into the city and had one of the best Thai meals ever :-)
Clean, freindly staff, comfortable rooms, quiet Frozen pizzas not fresh sold in restaurant
Attractive 3 story buiding in quiet part of town within easy driving distance to old town. We were the only English speaking guests.
We only stayed for one day/night but enjoyed our stay. The hotel has no restaurant but is only a 15 - 20 minute walk from the beautiful city center where there is an abundance of restaurants, cafes and bars.
Very friendly staff and good location for travelling Shame they do not have a full restaurant service and also the room key devices are terrible - please bring back swipe or traditional keys.
stop over on way to hungary location and standard good for purpose
Price Location (within 2 minutes from A3) Room (good size, modern, good shower) Friendly and helpful staff Location (industrial environment), but if you just need a hotel to sleep and continue your journey (like me), that should be no problem
The bill was paid before our arrival by credit card, but we liked to pay by cash. Then we had no possibility of choice.
Nice quiet location (after the owner's son had finished his short drum practice in the basement!), right by the river as you'd expect from the name
Excellent price for value, breakfast in your room is just great!
The staff is very helpful and kind, the apartments are clean and comfortable
Restaurant and service very good Small room
it was clean and nice the cleaning staff was knocking on the doore before 9 oclock
We got the apartmentroom in the other house and it was big and good. Many steps. Good breakfast. Free parking If you need an elivator you must get a room in the mainbuilding.
The pool Not a good holiday destination
swimmingpool and sauna complementary, longer breakfast hours (till 10:30)
nice rooms, good breakfast terribly cold in the room, and the heater was chutted down at 19.00 till morning
Quality is good. Well prepared breakfast. Very friendly staff and well-done hospitality
cheap internet invoice not ready on depard. It was not clear to me that I had to pay there and that the booking.com credit card info is not billed (I hope)
Not far from town centre - walking distance. Receptionist was helpful. Only lightweight drapes at window, could have done with proper curtains. Pillows needed more of.
Parkingplace, and there was no bar available
great service, nice room, wonderful breakfast, special accommodation for late check out, perfect moderate splurge while backpacking through Europe.
The rooms surely are made-up quite romantically. Philosophically speaking, the hotel lets you know the value of something that one takes for granted: lift for example. One doesn’t even ask these days if a hotel marked 4-star has a lift. If you have baggage, and your room is on the 2nd or 3rd floor, you have had it.
The friendliness and helpfulness of the staff, but above all the excellent food served in the restaurant. A little difficult to find (without a satnav). Also, parking a little limited, but not impossible.
nice clean hotel
Location for travelers by train Breakfast starts late so I missed it. Old establishment need facelifting. Single room very very small. WiFi signal was not received in the room! After changing the room, it was still slow and weak signal. This hotel is not for business travelers.
good reception and sympathic, capable and motivated personel. Rooms impacable clean, good bed and pillow. The best nightrest I had in a long time. Calm environnement which makes it a wonderfull place to come to rest. Not many restaurants and cafés were open at the moment of my one day stay.
The staff was exceptional and had arranged a tour for us as part of our family was from new braunfels, Texas. Our guide was exceptional and I really loved the way he included our teenagers in the conversation while on tour. Wish we could have stayed a bit longer.
The Staff was very Friendly and Professional. The Room was Clean and well kept. The Breakfast was perfect. The Hotel is in a very central location to everything in Braunfels. I would recommend this to anyone traveling to Braunfels.
Kind personel. Rooms very clean. Good bed! Small bathroom.
Charming hotel with a long history, great location, lovely tower suite with large bathroom. Extensive breakfast and very friendly staff. We'll certainly come back.