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Hotel staff and the hospitality. The spa and welness center are wonderful.
Well organized hotel with relaxed atmosphere. Very good for people traveling with pets. The hotel is surrounded by large park with woods walking trails well beyond the grounds.
Nice large room with a balcony and air conditioning. Plenty of parking. Excellent location with a free bus pass included with the room. Attractive restaurant with good food. The well designed hotel has huge grounds with colorful flowers.
Excellent customized service Non
The suite was superb and the overall hotel atmosphere was very inviting. No
The rooms were lovely with comfortable beds and a pleasant balcony. The breakfast was excellent with ample choice, delicious bread and well stocked. The public areas were light and airy and well furnished. The bar/casino area was very smoky, so much so that you could smell the fumes when you came through the front door.
The breakfast buffet was fantastic. The room was fairly ordinary, it didn't have the character of the main building. Ask for a room in the main building. Also, the beds were extremely soft.
The receptionist is helpful. She taught me how to walk from the hotel to the old town and the train station.
We liked the spaciousness of the room. It was a good size for the 4 of us. They offered a good breakfast the next morning. Very nice interior of the main building. Lots of dark timber on the ceilings. Very nice dining room. Room was quiet and the beds were soft. We seemed to get bit by something in the night. I woke up several times to brush off the offending biters - but never saw any bugs. But my husband had some red bites on his legs later the next day . The kids loved it. We were disappointed that we were taken 2 doors up the street to an addition to the old hotel -- we had looked forward to staying in an "old" hotel. We got the new modern addition -- which was fine but we would have liked to know ahead of time. Also the dining room was closed for dinner -- we got there late enough that we had to go find one of the only 2 restaurants still open for the season and we were tired enough we'd rather have not had to do that.
We liked the cosy design of the room and the hotel and general, the situation in Alsfeld and the breakfast very complete! The staff of the hotel didn't speak English.
The room is big, and the breakfast is delicious. The wifi there doesn't work will, hard to get in any page that have to sign in.
Easy to find, small and comfortable, easy to park, quiet, large room, good beds, breakfast included
Peaceful quiet area plus accommodation was clean and comfortable, especially after such a long drive we had that day
Good location and breakfast was nice. Dinner was also good value. The lighting in the bathroom was sub standard.
Friendliness and helpfulness of staff
The food was the best we have encountered in Germany I had room 42 I think it was outside and there should be a light there to allow easy access to the key/lock.
The staf were very helpfull on friendly no
Ferry good and well funutured, overall
Location only . Every morning cleaning people they nook my door to wake me up , bed is not comfortable , sound of next door room hearable .
Nice cocktails. Warmed welcome. Good internet connection Just a few english communication
Very comfortable hotel in quiet surroundings Somewhat impersonal compared to other hotels. Our booking was incorrect at the hotel and we were kept waiting for sometime before it was sorted out.
Excellent accommodations and atmosphere. Good value for the money.
friendly service, excellent food, large comfortable room
Very beautiful environment .
Quiet, nature, comfort, good food,
We stayed on 3 occasions as a stop-over when travelling in Germany. Ideal location in central Germany, quiet, rural, near autobahn, beautiful surroundings, free secure parking, personal family service, nice facilities. Nio
nothing really stood out. Night clerk was helpful. Day clerk would not give us another blanket. no elevator
The hotel was in a good locationm with a number of restaurants near by and a park accross the street
Short walk to gardens, town. Super breakfast (over 100 items).
The welcome in the hotel and the way people at the reception approach the visitors during their stay. Breakfast was very good with a big variety. Badroom in the studio was rather small.
Nice breakfast included, free parking, pleasant and welcoming staff, nice room, low price -
lovely locations right accross the street from a very large park. Excellent breakfast. quiet and safe. friendly staff Housekeeping should have made sure the fridge and stove were in working order. They were not and we had to call housekeeping, The freezer section had defrosted and water ran out when we opened the fridge door. Also the room we had was on the to (attic) floor and it was difficult for my husband who is tall to get around in it.
Quiet, clean and decent. Excellent breakfast facilities, good service and wide choice of food. A good position from which to explore the town. The procedure for entering the hotel after closing time was not explained, and this led to my being alarmed when I found the place locked and in complete darkness upon returning at a not very late hour.
Good breakfast interesting array of large rock crystals throughout the hotel nice gardens Hotel was fine but none of the staff spoke any english so visitors will need basic German. Also their machines would not accept any of our credit/debit cards - luckily we had cash! We asked for a south side room and didn't get one and language problems meant we couldn't resolve it!
the dogs bollocks!! this is English for the BEST nien
Very nice, big room with a fab view. The pool is of a fair size and has nice and warm water. Good restaurant, both for dinner and breakfast. Quiet surroundings. The staff spoke very bad English, so you have to rely on gestures if you don't speak German...
great service and nice pool
Very tranquil location, however only a few minutes by car to Autobahn A7. Clean, spacious family room, helpful staff, good breakfast. Nice garden, and the countryside is just at the doorstep of the hotel (from the hotel we could see fawns on the nearby meadow).
Good facilities and service. Good food aswell. The surroundings were very nice. No.
very nice personnel, interior, perfect food in hotel restaurant. rooms are clean and neat. i thing one thing is missing - the bathrobes.
the friendly people no