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The hotel is in a historic train station. Wonderful restoration. I arrived early, so the room was not ready. Okay, I was told I would get a call on my mobile phone when a room was ready. That call never came. As the normal check-in time approach, I returned to the hotel to find that my room had been ready but that no one had found the time to call me.
The refurbishment of the grand train station into a hotel is nearing completion and they have kept much of the details of the main station lobby. It feels grand, though I question some of their design choices (neon bright spot lights?) The heating systems were off and on, including bouts of cold and hot water in the showers. The food at the grill and their main restaurant was Okay, but nothing to get excited about.
The rooms were very large, beds very comfortable. The hotel lobby was very elegant and the old train terminal atmosphere was very cool. The bathroom was renovated with a stone vanity and very nice tile, but they used a very crappy tub surround.
I have been making an annual trip to Scranton, Pa for the last 15 years. I always stay at the Radisson Lakawanna. The lobby decor has been preserved ( beautiful marble, mosaics, and stained glass). The rooms have recently been redecorated - or are in the process. This is a welcome improvement. The staff is friendly and helpful. We love dining at Carmen's ( in the hotel). Good food at a reasonable price.
Room was clean. There was good parking place and city was only two minutes by the walk Heater was littlebit noisy. Breakfast was only cereous, bread and juice... no any meat or something like that
i thought the staff was very friendly.my room was clean.i would recomend this room to my friends.its cheap in price and at a very easy to find location. the breakfast could use improvement.but for the price of that room it was a fair deal
It's very cheap There was a old brewed coffee bag lay sitting in the coffee maker. There was a lot of brown stain in the toilet. A lot of kids running outside and yelling in the morning.
inexpensive but average accommodations
The location was central to the historic sites and a value for the money. Motel was an original Howard Johnsons and is experiencing a bit of minor wear and tear type deterioration that fortunately is being corrected by the current owners.
Convenient location, nice management, decent price. I'd come back to stay. Don't think the room was as clean as would have liked; bathroom floors and such had hairs and were not thoroughly clean.
It was very close to the coach station and town centre. It was reasonably priced and room included a breakfast. There was no lobby internet facilities, the staff were not overly helpful about cab services (even though there is only one in the whole town) and where to find internet facilities.
Nothing. The hotel is filthy,unkept and falling apart. I will never stay there again. Peeling paint, cracked cement, dirty and broken curtains,stained carpet,horrible bathroom and uncomfortable bed. The door handle was loose and did not close properly. I kept my things in the trunk of my car .
Good location, good and free parking place, free wi-fi, good hotel for overnight stay. Average breakfast.
Great hotel for the price and perfect for an overnight stay in the heart of the city. Clean place and nice people at the desk. We chose it for location and price.