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Oceanfront room with gas fireplace on a chilly day. Very clean and comfortable. Very nice restaurant for dinner and breakfast.
The beach view was just as great as Maui (in a different way) if not better. The rooms were clean, beds were comfortable, staff were beyond friendly, & plenty more! I was happy w the entire stay! Nothing
Everything was great, except for the wifi connection. We ended up needing to use our data instead in order to do anything requiring the internet. Overall a lovely and romantic stay.
I appreciated that the staff was very friendly and helpful. I had a problem with the booking company to upgrade my room, which was not acceptable. I arrived at the resort and they were able to upgrade my room with no problem. I will go back again.
It's in the bay with a nice view Room was about 25 years outdated, sub par cleanliness, and old room smell
Although hard to find, the location was very nice. The hotel was mostly clean, they did have some public bathrooms which were not the cleanest. They also had quest laundry facilities, but no on location laundry soap or fabric softener even though it was advertised in their laundry room. The view of the Bay from the room was lovely. The staff was very nice and courteous. Staff tried to be very helpful. Michael was on duty a lot while we stayed for 4 days and he was friendly and very helpful. He helped make our stay very pleasant. The restaurant wasn't available on the evenings we were at the hotel and because they were situated so far away from everything, it meant going into town a lot just to get a meal. We were gone most of the time during the day and came home late one evening to find that our room had not been made up that day. The situation with no way to do laundry even though there were washers and dryers available. We never stayed where there was a laundry available, but no soap or dryer sheets. The refrigerator was sitting on the luggage rest, so there was nowhere to open your suitcase except on the bed because the rooms were on the small side it was inconvenient. When you took a shower, the water could not be adjusted, it went from freezing cold to scalding hot. Even though it was a non smoking hotel, someone was smoking a cigar and marijuana close to our room.
The views from the outside seating areas were nice, and the maintenance man was great. The front desk attendant was inefficient and inattentive. The room had huge carpet stains and smelled terrible. Our room didn't even have a refrigerator which my mother needed for storing some of her meds. When asked if we could switch rooms, the attendant said we couldn't because the rest of the rooms were occupied or dirty. Judging from the parking lot's emptiness that was extremely hard to believe. Eventually they unplugged a fridge from another room and hauled it down to ours, making our stay possible even if unpleasant.