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Friendly staff and comfortable room Nothing
Excellent bedroom. We had a microwave,fridge and also crockery and cutlery, for our use. Well decorated and comfortable hotel. An excellent visit. Can't think of any!
Home from Home, rooms excellent, staff very friendly and welcoming. this hotel is a must for business traveller, and i shall be going back. Thanks Micheal.
absolute comfort during our stay
It was clean and the staff were friendly. We loved the place and would definatley stay there again. very clean and very friendly. would recommend a stay there. very central.
The fridge and microwave in the room was very useful. I would prefer duvets to blankets.
The rooms were well-thought out and very comfortable. When we first arrived we had trouble getting in as the staff were working elsewhere and the door is kept locked. Once inside (thanks to a guest) we were able to contact the staff via the system they have in place with no problem.
The hotel was in an excellent location. The staff were friendly, extremely helpful and very welcoming. The room was lovely, clean and spacious.
The staff were really friendly and the breakfasts were amazing. The double bed was too small for two people.
convenience to town centre
Staff very helpful, good food, clean room, towels changed daily, lovely setting gardens etc. For such a busy place it wasn't noisy at night. A visit to the vegetable garden is a must. Bathroom door didn't close properly. When paying final account was only given a card recipt, not a breakdown of costs, ie, deposit paid, drinks, meals etc.
Staff were lovely, rooms great and breakfast excellent
Everybody concerned with hotel were very professional and helpful at all times None
Location, facilities, good staff, good food. Too many customers for dinner on the night that we stayed(due to a wedding party?), which meant the service was somewhat slow.
The friendliness of the staff they made you feel welcome on checking in. Checking out at the end of the break wanted to stay a bit longer.
Fantastic food, amazing staff, great location. One of the friendliest places I've ever stayed.
Proximity to work place in Stanley Atmosphere in the bar. Quality of the breakfast. Staff busy and not aware of us trying to attract attention
Problems with heating in the house
Staff very friendly nice place to stay
near the sea
Near the seaside Noisy floor, filthy carpets, windows didn't open entirely, neighbourhood looks like a ghost city
Staff very helpful and friendly. Good breakfast. None
Friendly welcome, clean and tidy. Close to the seafront. Good value.
the staff on arrival were excellent. very friendly and could not do enough for you. It was very warm and the breakfast was lovely. The staff were very sweet with my daughter and gave her a lollipop. So she was won over!! Felt it was very much a contractors hotel due to the clientele and the nature of the room set up. But it was last minute so was perfectly serviceable.
Lovely hotel, friendly helpful staff, clean rooms and excellent breakfast a definite 10/10
Friendly, helpful, and efficient staff. Clean hotel. Great breakfast. Noise from club downstairs and surrounding pubs. Area popular for stag and hen parties. Nothing against this but I was running the Great North Run the next day. To be fair however, we were grateful to get a room in the area having left it late to book. So we knew what we were letting ourselves in for. If hadn't been running, might have even joined the fun!
The friendliness of all staff, nothing is a problem for them, lovely clean rooms, and great breakfast. After staying in many other hotels in this area would only ever go back there!