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Nice room and bathroom - Helpful staff - Exelent restaurant - NO
service and the room The indoor pool wasn't finished
Hotel room was very good value for money. Dinner in the restaurant wasn't of the same standard unfortunately.
Courteous staff, well designed room, well serviced Breakfast spread quite good but hot food option limited
hot water turned down between 10 a.m. and 10 p.m.
The hotel is very new, very clean and the rooms are comfortable and well designed. i would stay again. No.
our stay was a comfortable one. The breakfast was limited and the bacon and egg was always cold. If you came down for breakfast after 8.00am it is not guranteed that you will get bacon and eggs. Often this is requested but slow to arrive. Communication was also a barrier as most of the kitchen staff did not speak English and the guest had great difficulties expressing their neds.
Great hotel, new and clean, decent breakfast, free wi-fi, about 10km from the Europarque.
Beautifully located in a stunning location right on the river, the hotel is modern and stylish. The view from the bedroom down the river was stunning. All the staff seemed to speak English. The pool was well equipped with modern chairs and sun loungers alongside the river with waterside bar. On a warm night dinner was served at tables beside the river, although the food didn't quite live up to the location. Breakfast was served in the large, elegant and modern restaurant and was an excellent continental breakfast with a large choice. A lovely hotel in a super location which we would consider staying at again for more than one night to enable us to take a boat trip from the hotel jetty and catch a train into Porto from the local station
Breakfeast was very good. It takes a long trip to see the attractions nearby, due to the secondary routes to be slow.
Fantastic view and location Inexperience staff, old looking sheets and towels, food at the restaurante well bellow expectations
Beautiful setting on the River, good for walking and water sports. Breakfast very good. Restaurant food only fair.
The location at an ancient Port wine harbor and the view of the Douro from the front rooms are excellent. Direct access to the water, with mooring fingers, is great for people who like kayaking or other water sports. A nice walk in the mountains, some seven kilometers away (and six kilometers long), departing from Vila de Muros, lets you visit a nice roman bridge over the Bestança river and enjoy great views.
This hotel is in a beautiful setting, right on the wateredge of the river Douro. Stunning views from the decking and balconies However, like others mention in reviews - the food was poor and unfortunately for us the breakfast was not outstanding as previously mentioned in reviews. Apart from the outstanding views the hotel was generally underwhelming.
Everything was relexing. Nice people. Nice place. Nice food at the breakfast. Very good! Everything was good!
Beautiful modern hotel in beautiful surroundings, will return for sure. Breakfast coffe not served at tables. I am a coffe drinker and had to get up many times just to get a cup of coffe
welcoming, excellent facilities, friendly staff, excellent spa & indoor pool Canned music at breakfast! Could also be more variety of food at breakfast
The staff, bedroom and food. The hotel is still being done. It should be noticed what is available at the hotel information page.
We have appreciated very much the attention of all the staff. The hotel is new and we feel comfortable there. The rooms are nice and clean. The toilet is also modern and easy to use. The location is good. It is relatively far from the city and is quiet. However, it central to the Douro area and is a good starting point to visit it, including Amarante, Porto, the river Douro, etc. For those who travel in family, it is also important to say that there is a recreation park nearby, the "Bracalândia" park, which is a sort of little "Isla magica". Finally, there is also the pool in the hotel. But for more about the pool see below. The spa and pool are not exactly owned by the hotel, but it seemed to me that it belongs to another owner. The staff there is not as nice as in the hotel. I think they try to keep a quiet ambience in the in the installations, and so they react a little bit negatively to the presence of kids. Actually, there is a restricted period when the kids are allowed, which is from 10h-12h and 15h-17h. We did not know about that, and had to wait to get in! Apart that, the rest was ok.
The hotel is very comfortable. good breakfast.
We needed to leave reasonably promptly in the morning to catch a flight and the hotel were a little reluctant to begin breakfast before 7.30am
the room food and spa were very good. the hotel is easy to find and in walking distans from the city
Staff,rooms and food very good
Very nice, modern hotel, good location
We found everything about this hotel wonderful, from the beautifully restored installations to the outstanding food and the friendly staff that really makes guests feel welcome. Excellent value for money and highly recommended.
Our stay in the hotel was wonderful .....lovely room .... fabulous breakfast buffet ..... gorgeous relaxing pool. We will return for a longer stay.
Friendly personel, nice rooms, good food (menu of the day for 15€ =good and more than you can eat) and amazingly great choice of portuguese wine and Porto. Oudoor swimming pool is nice and refreshing (not cold). The hotel is difficult to find (even with GPS) but it is worth the efford. Free WiFi works OK. As frequent traveler, I think that this is the first time I have nothing to criticize about a hotel.
Q: What did you like during your stay? A: Not very much! 1. The room was very sparsely furnished and the bed made a loud creak everytime we moved! 2. There is a real problem with the drains. They stink! 3.The food served at lunch & dinner was very disappointing. "Quantity, not Quality" seems to be the motto here. Having had a very poor and badly served lunch comprising lukewarm soup, soggy fried fish with par-bolied rice (no vegetables or salad to be seen) we were reluctant to try the dinner but in the rather charmless village of São Vicente, there is very little alternative for dining out - other than cafés & Pizzerias - so we reluctantly stayed for an evening meal. It was worse than lunch (altho the waiter was more sympathetic than his lunchtime colleague) & mostly inedible & was sent back.
Very nice people, very comfortable room, nice and quiet, beautiful building, Spa features in real thermal facilities. Huge breakfast in bedroom for a very reasonable fee. Excellent value for money ratio The room was quite cold, was adjusted in reception, when asked it was tuned to a nice temperature. The construction works on a independent building in the estate gave not such a nice surroundings to the hotel.
Quiet place, clean hotel, for the service very good value, friendly personal
Comfortable hotel, excellent breakfast, recommended
The staff were competent, helpful and welcoming. Breakfast was good. I think that the hotel has had a major upgrade recently. Everything was clean and it worked! Quite an easy walk from the hotel into town.
A very nice and charming hotel with all nowadays facilities located in a beautiful rural environment. The renovation of the old quinta is an example how modern technology and the beauty of a traditional Portuguese house can be combined. The room and the balcony give a relaxed feeling. The dishes in the restaurant combine the traditional Portuguese dishes with modern taste. The personnel is very friendly.
Lovely setting. Very clean and spacious room. Directions to the hotel need updating to make finding the hotel easier.
Fantastic hotel, beautiful place, wonderful staff and owner, the best place we have ever visited. We would definately visit here again.
The people running the guesthouse are very kind, accomodating. Nothing was too much for them. We felt as though we were visitors in their home and were made to feel very comfortable. The apartment we stayed in by far exceeded our expectations as its very modernly decorated and clean, and the views absolutely spectacular. Breakfast was included and was lovely as well, the pool was very clean and had wonderful views. Perfect for a few days retreat to just relax and unwind. There are beautiful places to take walks, not far from a beautiful hike up the mountain to a huge waterfall. There was a festival going on all day every day across the river. This has nothing to do with the hotel at all but I must say we were a bit annoyed that the music was played from 9am to 12 midnight and the fireworks on our last night must have lasted for 45 minutes. These started going off at 1100pm and we had to be up at 500am to drive to the airport! Apparently this festival starts in June and finishes in August! The hotel itself is kind of remote. About 5kms from a town call Cinfaes which was an alright size. This is a great spot if you are looking to relax, not if you are looking for a exciting place to go with lots of things to do.
It is one of the best places we've ever stayed! Very calm and beautiful location, reaxing atmosphere, very friendly owner of the hotel. Everything is clean & tidy, the rooms are very cosy and designed with a very good taste. The breakfast is outstanding. This is a place to come back again!
The house, the landlady and the helper, the surroundings
Good, modern and spacious hotel apartment with friendly staff and excellent breakfast. Nice place to stay if you have a car and want to explore the Douro region. It is a long way from Porto centre and deceiving in its description.
Nice room, with a lot of space, two LCD TV. Air conditioning not working.
Clean, well appointed room and very good value. I arrived at 10.00pm as the restuarant was closing but they stayed open for me and provided soup and an omelete No
Service, hotel cleanliness, breakfast internet wifi
The hotel was clean and modern, the staff helpful and friendly. The shower was a bit substandard (temperature and pressure variable). The Restaurant was closed on the Sunday night of our stay - which was a nuisance as we'd been looking forward to eating there. However, we were able to find a very friendly Portuguese place in the town - great food at very reasonable price.
Very clean, nice apartment, good equipment. Wireless internet is not avaiable in all rooms. Only few parking places.
The very friendly staff and the good location in a quiet area
Lovely well designed, clean hotel , well mannered helpful staff, well worth the money would 100% return at a later date. Pool would be nice and slightly more variety for breakfast would be good
Exceptional value for money. Breakfast, internet and nice room for under 40 euro. Excellent, helpful staff.
I liked the choice and quality of the breakfast. The staff were friendly, helpful and approachable. I also liked the location as it was near to shops.
The location. Water was brown, probably due rusty pipework.
We can hear what the people on next room said.
They seem to take care about the security, there where cameras on many places in the hotel. The reception where very small and they didn´t have staff working/watching the reception all the time. They could have had some more information about the city and maps for the area.
A calma no Hotel. A facilidade em estacionar. O conforto do Quarto.
staff were very friendly,helpful.breakfast was basic,but a good selection.the bed was a bit small but ensuite was ideal. same thing for breakfast eg scramble eggs mushrooms and frankfruters
The friendship of the owners. We feel like to be in family. It was nice not to need watch TV or internet.
The Antiques, the Art, splendid views and the welcoming hospitality
Location, the surprising way in which the house was build, nice cooking, delicious breakfast with homemade cakes. Very nice landlady, makes you feel at home in an instant. Maybe a bit hard to locate. Ask for directions and a simple map at tourist I in Cinfaes
Absolutely amazing place!!! Beautiful house, great landscape, interesting possiblities for hiking. The owner is an artist, and everything in the house is creative - from paintings and ceramics to breakfasts!!! The owner also spent a lot of time discussing with us about life, art, litterature, everything, it was a great opportunity to know better people from Portugal.
Excellent Staff, Food, Log Fire, We struggled to find the hotel and the owners drove for 20 minutes to the village where we were to guide us to the hotel. Location is brilliant although very remote. Can't think of any.!!