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Very good hotel located in a paradise in middle of Austrian Alpes. The hotel price is ok 83 euros for a couple per night, but at the end they included a 48 euros as final cleaning taxes and with breakfest it tooks 167 euros per night, too expensive for only one day.
Nice SPA, very gentle receptionists. The furnitures/carpets are a little old-style. It wasn't very clear at the online reservation you'll have to pay an extra for the final cleaning rate for the apartments. Better to include it directly on the apartment rate.
The hotel was centrally located and the pools and hot tubs were wonderful. The rooms where very spacious. Cleaning fees were high and unlisted.
Very nice location and view. Good condition at SPA. They have only a few parking place free. We must pay for parking close to hotel.
Friendly efficient staff. Ambiance and attention to detail in keeping the public areas in original style decor but at the same time comfortable. Choice of dining options with price ranges to suit all pockets. Excellent breakfast choice. Excellent location in easy walking distance of railway station , numerous ski runs and and various winter activities.
It is our first experience. Very pleasant place to stay. Our room is a bit far from the main lobby.
I enjoyed the friendliness of the staff and the way I was made to feel like a V.I.P. The food was excellent and the invitation to drink wine in the famous wine cellar with members of the family was a lovely touch. All the little touches were there to make one feel welcomed and special.
Very nice hotel staff, excellent place for relaxing and interesting time.
The meals were fantastic -- breakfast and dinner. Hotel room was a little "stuffy" when we first arrived. Perhaps the room should have been aired out before our arrival.
the location , staff , treat you as very important person, the food , every thing is great on this hotel and very well recommended in seefeld in tyrol No internet in the rooms however hotel give guest free internet access in the lobby
fine cuisine, friendly staff room similar but not as shown on booking website
Arriving at 1am, 'immediately warmly greeted by Night Staff who took care of our baggage & car. This hotel was heaven on earth, not only stunning in every way but located in probably the main street of town - brilliant, and the service SO kind and friendly - being a 5 star, it could've been quite stiff but it wasn't. The 6 course half board table d'hote dinners were amazing with so much choice in various restaurants within. Not only was each course delicious, the presentation was incredible - each course arrived on a different type of plate, be it glass, porcelain, slate etc displayed like a piece of art, and the breakfasts - about 150 items to choose from! Endless finishing touches all around - AWEsome place - incredible, beautiful. Only that we had to eventually leave!
Very nice atmosphere. Half pension very good value.
Services, location, spirit
Location Expensive / internet wasn't working in the room despite information that should be integrated with TV set/swimming pool its a joke , very small .
Excellent staff. Very appealing and welcoming. Wonderful food in dining room. Nice bar. Hotel within walking distance to everything.... Great for families with kids. Spa services were nice overall but massages were too short in length for the money spent.
. We stay in many hotels during the year and this is certainly one of the best. The room, facilities, food and especially the staff are first class. The hotel even copes with vegetarian diet. Will certainly return. There was nothing we disliked about the hotel.
Convenient location, quality food, internet available for free
Everything was excellent. Staff very friendly and efficient; comfortable room; nice lounge with log fire; superb food; swimming outdoors at a temperature of -10c with snow on the ground in a warm pool was bliss. It didn’t affect us much, but when the hotel is full it may be difficult to find space in the lounge.
Excellent wellness facilities, overall style and atmosphere. Dinner was terrible as the restaurant was full and we were placed into the breakfast room, where the staff created a very stressful and hectic environment. --> Make sure you get a table in the main restaurant.
The friendly, well informed and helpful staff. Wonderful food. Very high standard of cleanliness everywhere. Well equipped rooms. Great location. It would be good if there was a dedicated relaxed seating area for non-smokers.
the warm relationship with the crew,the attention to every detail,the maintenance.a very very clean,nice hotel. small t.v. sets
The staff, leisure facilities, food and rooms were excellent and I enjoyed my stay very much. I stayed in the main house.
excellent hotel , we were upgraded to a wonderfull suite ,every detail was perfect , room facilities , public areas , food at breakfast and dinner ,welcoming and helpfull staff , very convenient private parking , excellent value for money !
The dinner menue was first class with different options every day. The location of the hotel was a bonus being only a five minute walkl to the town centre and railway station. Free mountain bike hire was a thoughtful touch too. I would have liked tea making facilities in the room
The reception staff were fantastic and so helpful. The spa area was blissful. The location was beautiful, the meals were lovely but on occasion they took their time arriving. We got and upgrade on arrival from the annex to the main hotel - it was lovely and at no extra cost very welcome. No I think it was an al round fabulous stay (though the entertainment on one night was a little ropey!!)
We stayed in the haus stephaine belonging to the hotel. Natasha, the receptionist and Manfred, the manager were lovely to us and were very imformative about Seefeld. The swimming pool, sauna and the wellness centre were magnificent at the main hotel.
We stayed at the Hotel Stefanie, which is now a "Hotel Garni", so dinner was taken in the Schönruh (as well as afternoon cake, salad and soup if wanted). The room was large with plenty of space to hang & store clothes. The staff were incredibly pleasant and helpful. Breakfasts had good choices. Dinners were excellent and both hotels offer many facilities and activities for the residents. It was a perfect place to spend our holiday and we couldn't have been happier with our choice Nothing whatsoever
Staff friendly and helpful. Abundance of good food. A large comfortable room. Relaxing evening entertainment. Good gym and swimming pools.Close to station and shops. The evening meal comprised of many courses but not one of them was coffee !!. A pot of the excellent coffee served at breakfast would have gone down a treat. The room heating was too high for us and we needed to keep the windows open at night.
The food was 5*, excellent! The cross-country ski run 50 meters from the door. We could use the facilities of all hotels of the chain, including kids club and family spa in Alpenpark (which is twice as expensive as what we paid). The ambiance in Haus Stefanie was really very nice (but less so the rooms) The beds and mattresses were awful when we moved in and the cot was broken. Mattresses were changed next day after we complained, but even then they were not really comfortable. The cot was "repaired" with the help of blankets and similar, it was also suboptimal.
Value for money! enjoyed spa facilities and meals are exceptionally good
Very gently they let us use the swimming pool and thermal area even after the normal closing time we weren't aware of, arriving a little late at the hotel just to spend one night. They also give us a better room than the one booked online.
the location is fanatstic, Seefeld is a nice town with great facilities, probably very busy in the summer and skiing season. Excellent value for money in the off season. Worth another visit One member of staff was un helpful very one else was fine
It was far too hot particularly in the dining room and bar. Several guests were commenting on that fact and leaving the bar early. It was not possible to shower(even though this was a superior double room )as there was no shower curtain so we were were "forced" to take a bath. When I mentioned it upon paying the bill I was told to ask for a shower next tiime.!!!
Cannot fault this hotel or the area in anyway. Fantasic location. Hotel staff very friendly and helpful. Would recommend this hotel.
Location The furniture was old and no air conidian
Very friendly staff. Nice big rooms, Tiroler style. Small nice spa. Dinners are excellent. Very good hotel.
Nice hotel, modern and comfortable.
The breakfast is good and the restaurant in the evening is good The bar was not open all year
The wellness zoen was really great and the room hugh (102).
Services / facilities Hotel staff amability
Great spot for a weekend break, great staff, good breakfast, very nice rooms. Fantastic SPA!
Very helpful staff, amazing facilities and location. Nice food. Nothing at all!
Spa centre is very good, particularly the inside-outside pool. Also the rooms are spacious with big balconies and finally, the breakfast was irresistible with great variety of food.
Very relaxing, excellent food and services There is a prettz noisy street nearby
The breakfast was excellent The bar was closed for a group of people which played Bingo all night long on a saturday night. This event has not been announced by the staff.
spa was nice internet very expensive....at this level has to be free of charge
Had a wonderful time. The staff were delightful, food delicious and the level of attention to detail, superb. Although we left our four children at home, so as to enjoy some couple time, we did notice that the hotel was more than welcoming to children and so relaxed. Will return with the children in the near future. being English, i do love to wake to a cup of tea and did miss the lack of tea making facilities! although to be honest, i could have probably wandered down in my dressing gown for an early cup of tea and no-one would've bat an eyelid!
The pool and the walk from the Rosshutte to the Reither Spitze were both great. No
Spa Noise of elevator
Friendly staff. Value for money. Good location.
Very friendly English speaking staff, went extra mile to make a pleasant stay. no minibar / snacks in room
Fantastic hotel, was far more than I could have ever expected, owners and staff couldn't be more helpful,kind and friendly. Please write at least 15 words Nothing, I couldn't fault one bit. Location, staff, food and the hotel its self was first class. It made my holiday
Very receptive owner and staff.Very clean,excellant food and brilliant location.Already promoting the hotel to friends. We will return. NO
The reception girl *) & the wife. the view to the city the way they charge kids. No swimming pool. smoking smil every were in the hotel
The very friendly staff and the comfort of the spa and other facilities Room was one of the "to be refurbished" ones
Location Smoke-filled room, people have been smoking everywhere. Poor breakfast and sauna in compare to another 4* hotel we moved on the next day
Excellent staff & lovely rooms
The hotel was very serving because it was at a good place. The cleanliness of the rooms.
just a joy to stay there -all the staff - the food was just 5star -menu even on half board just wonderful, thank you very much
The service was first class.
Very comfortable in a really convenient location. A minor quibble but use of the coffee making facilities in the room incurred an extra cost.
the location perfict and the staff so nice and frindly no
excellent location for travelling around. atmosphere very amicable.the food was tasty.very ellegantly served and the staff very cooperative.
In the restaurant there seemed to be a regulars club, if you did not belong you were treated very rudely.
Everything - just the right hotel to spend a ski vacation.
Friendliness of the management and staff was excellent, the location of the Hotel within the town was only surpassed by the scenery. The bar in the hotel early evening was closed.
very spacious appartment. two balconies and full kitchen.very clean new building. small items could have improved. detergant for the dishes washing machine was not available. TV is very small
Very spacious and practical
as it was a new hotel with new furniture and very nice rooms and all the required facilities available with really helpful staff. the limited availability of the receiption staff during the day.
good position, nice staff, very good restaurant (having the same table for the entire stay is a good idea). There was no fridge, mini-bar, airco in the room. Frankly it seems to me the rooms are more a 3* + and not necessarly 4* + . The restaurant come to compensate this.
food, pool, location, staff
I liked everything. It was nice that the dining room was open with salads and soup during the day.