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We had a lovely stay and enjoyed it very much. The Staff was very freindly and proffesionel.
Restaurant food is excellent.
The pool and the surroundings were really great. I didn't stay long enough to enjoy the rest of the facilities, including the restaurant.
The large rooms in a rural setting was a treat. The food was excellent and the pool and sauna exceptional
Hotel has changed management. No problem. However, it would have been better if regular customers were informed (this website?). No bathrobe etc., Everything a little less luxurious. Free Internet was gone. No sorry from personnel.
everything The extractor fan (afzuigsystem?) in the room does not switch off so it was very difficult to sleep. There is also a light switch attached to the bed which has an internal glow light (I guess so that you can see it in the dark). This also stays on all night making it even more difficult to sleep. They are little things but customers having very little sleep is not good for the hotels reputation.
Appointments were excellent Staff needs training and management is terrible
Top quality, helpful staff in beautiful setting
Large, very good beds. Clean. Quiet rural area. No attention was given to defects in the room that we had submitted.
Polite staff, espresso machine in each room, good bathrooms and pleasant grounds. Good for a short break. No option of a larger room or mini suite: the workspace/desk was too small for a longer stay and there was no room wifi. The gym equipment was limited, especially for weight training, and the menu was similarly limited. Not good for a longer stay or business use - but this is not its intended target market.
A hotel with character and charming staff. We would be very happy to stay there again. Excellent food.
the staff was very helpful, open doors, the ability to find the hotel in the area, free parking. the bolling play paths where heared in rooms
The staff were very helpful. Whole atmosphere was relaxed. Hotel in a very quiet area. The buffet breakfast seems expensive.
friendly staff,greatlocation ,comfortable rooms .For a family get together we found it perfect .The breakfasts were good also. The showers were too cool .Also the grounds outside needed some attention ,there were a lot of weeds and when the grass was cut ,it was left on the pathway and we had it on our shoes and therefore it went into our rooms .
Nice country atmosphere. Nice dining area. Easy access from the highway A7. Would be a great place for children - along with bowling alley, they also have an 'activity' area.
Everything was fine, would stay there again
Avoid to stay in this hotel on Saturday night when big reception occurs and loud music till midnight.
Very attentive and helpful manager and staff. Excellent food and a choice of eating outdoors. lovely "fin de siècle" dining-room. Temporarily a little difficult to access, because of the road improvement.
convient location on German Holland border. Good catering facilities, both english speaking members of staff. The bowling alley lanes could have been waxed more as it was very loud in the room also there could have been more choice of balls. Breakfast was very expensive for not a lot on offer. A few rolls and a small selection of meats. TV in bed room could have been bigger.
the hotel was perfect in every way. staff . location. etc .etc
Very freindly atmosphere and good service It will be good for the guests, if they were informed, that they have to order meal from the restauration in the evening forwards - before 1200.
Food was excellent. Staff in restaurant and outdoor patio were superb. Laundry was submitted in the laundry bag and returned crumpled in the same bag. If it could not be ironed then I felt it could at least be folded properly.
We had a very relaxing stay and an excellent meal. Staff were extremely attentive and helpful. Hotel itself is nicely detailed. Difficult to find any faults
A very quaint yet elegant hotel in Odoorn,Netherlands. The facility was so comfortable with a wonderful staff that was willing to go above and beyond to help you. Don't look for food outside the hotel as the restaurant was wonderful and the "chef's surprise" was amazing.
The restaurant! Somewhat noisy rooms, tiles outside door contribute besides too early cleaning staff. Ah: weekend breakfast until 10:30, weekdays untill 9:30 but easily extended if not too busy.
The location of the facility right in the village was just perfect and added to our enjoyment of our stay. The bed was too short and too narrow for two normal people. The bedding was very poor. There was no mattress cover just a very thin worn bed sheet. Not sanitary as it should be.
Everything was perfect, very nice and romantic place for relaxing and spending time faraway from the real city life
The excellent and friendly service in a very dutch small village close to german border. If you are looking for an international type of hotel then this may not be ideal.
The breakfast was excellent, the staff very hospitable. The curtains were so thin, they did not make the bedroom dark at all.
Cosy atmosphere Noise between the rooms
Friendly new management made us feel very welcome. Meals were generally excellent. Rooms were clean and warm. Some meal choices would have been good. Not everyone likes soft, runny eggs for breakfast.
The staff were friendly and accomodating for needs and wishes.
The hotel was in a conveniant location, easy to find and central to the city with sufficient parking. I did not like the club downstaires it would have been better to use the hotel bar.
location disco in building with noise all night. never again.
Veru peaceful, no basement nightclub disco on a saturday night as other post mention. Bar closed at midnight!!
The hotel is very comfortable, clean, and the amenities go well beyond a typical international hotel (television, refrigerator, body soap/shampoo, wonderful restaurant adjoining, fantastic breakfast buffet). The staff is wonderful, and I enjoyed my stay very much.
Just average Bathroom poor, no wifi in the room though mentioned
(a) location (b) friendly staff (a) advertised internet connection essentially non-existent. (b) fairly large carpark full due to Rotary Club meeting (c) some electrical points not functioning
Some staff were very helpful and friendly
Nice small hotel, friendly people. Just 1 thing missing: hairdryer.
It's cozy, friendly atmosphere and staff. Breakfast is excellent. The staff is attentive and fast, even late in the evening. The beds are just a little bit too short for me: I'm 1m96 (almost 6'6"). The city of Exloo should be very much ashamed of themselves for letting the works on the roads be delayed like this. The hotel is difficult to be reached and the streets are a mess and should be fixed sooner than later. Fortunaltely, the hotel staff handles all related problems with care.
very friendly staff and really excellent, value-for-money food.
Very relaxed and informal, location in countryside (farm), nice dinner, I assume great for families with kids. Bedrooms a bit oldfashioned but okay.
Really sweet staff, very good service and very nice breakfast. The hotel looks beautiful and the area is perfect to relax. The curtains of the bedrooms are too thin so you awake at 6h in the morning with too much light in the room and the windows don't isolate enough, so you hear the birds singing really loud and all the time, so you can't sleep anymore. The pillows are very uncomfortable, I had pain in my neck for some days after.
The personal approach you get in a truly family run place. A little bit too informal, family life spilling into the hotel.. kids eating soft boiled eggs in the reception.
Location Breakfast, no tea or coffee making facilities, we stayed for four nights and room was not cleaned once during our stay nor did we have clean towels each day
Very friendly and welcoming staff, great food, clean and tidy. Would have been nice to have tea/coffee facilities in the rooms